Reception

Recensioner av Red Carpet Inn & Suites

2 out of 5
Red Carpet Inn & Suites
1390 Piney Forest Road, Danville, VA

Recensioner

5,0
10 - Fantastiskt i betyg. 26 av 190 recensioner" "
8 - Bra i betyg. 26 av 190 recensioner" "
6 - Okej i betyg. 31 av 190 recensioner" "
4 - Dåligt i betyg. 39 av 190 recensioner" "
2 - Väldigt dåligt i betyg. 68 av 190 recensioner" "

5,4/10

Renlighet

6,4/10

Personal och service

5,0/10

Bekvämligheter

4,6/10

Boendets skick och faciliteter

6,4/10

Hållbarhet

Recensioner

6/10 Okej

Ervin

Reste med sin partner
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Very dated. Grounds undightly. Lack of staff
Bodde här 1 natt i maj 2024
Svar från CC - Guest Relation Manager 17 maj 2024
Hi Ervin! Thank you for bringing your concerns to our attention. We apologize for any disappointment caused by the dated appearance of our property and the lack of staff availability during your stay. Maintaining high standards of presentation and service is important to us, and we regret falling short of your expectations in these areas. Your feedback regarding the condition of the grounds and staffing levels will be shared with our management team for review and consideration. We appreciate your valuable input as it helps us identify areas for improvement. If you decide to stay with us again in the future, we hope to provide you with a more satisfying experience. If there is anything specific you would like to discuss or if you have any further feedback, please feel free to contact us directly.

2/10 Väldigt dåligt

Sincere

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bad
Bodde här 1 natt i maj 2024
Svar från CC - Guest Relations Manager 23 maj 2024
Hi Sincere! We're truly sorry to hear that your experience fell short of your expectations. We strive to provide all our guests with a comfortable and enjoyable stay, and it's disheartening to hear that we missed the mark during your visit. Your feedback is important to us, and we take it seriously. If there are specific issues you'd like to address or if there's anything we can do to make things right, please don't hesitate to reach out to us directly. We sincerely apologize for any inconvenience or discomfort you may have experienced, and we hope for the opportunity to make amends and restore your trust in us.

10/10 Fantastiskt

Mike C.

Affärsresenär
Gillade: Personal och service
Better rate than pretty much everyone in the area cause of the casinio not a crappy hotel just cheaper
Bodde här 1 natt i maj 2024
Svar från CC - Guest Relations Manager 16 maj 2024
Hi Mike! Thank you for your feedback. We are pleased to hear that you found our rates competitive compared to others in the area. Providing value without compromising on quality is a key focus for us, and we are glad it enhanced your experience.We appreciate your acknowledgment that our hotel offers a quality stay at an affordable price. We hope to welcome you back soon and provide you with another pleasant and economical visit.

10/10 Fantastiskt

marcus

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Friendly staff and comfortable stay
Bodde här 1 natt i maj 2024
Svar från Harry 13 maj 2024
Thanks for staying with us thanks for your feedback we work hard to better serve our customers god bless you.

4/10 Dåligt

Rhoda

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Not a very clean
Bodde här 1 natt i maj 2024
Svar från CC - Guest Relations Manager 7 maj 2024
Hi Rhoda. We sincerely apologize for any cleanliness issues you encountered during your stay. Maintaining a clean and hygienic environment is of the utmost importance to us, and we regret that we did not meet your expectations in this regard. Your feedback is valuable, and we will address this matter with our housekeeping team to ensure that our standards are consistently upheld. If there are any specific concerns you would like to discuss or if there's anything we can do to make amends, please do not hesitate to reach out. We appreciate your understanding and the opportunity to improve.

2/10 Väldigt dåligt

Leona

This was not worth $90. The room did have a lot of furniture. Places on walls especially had different kinds of paint and the baseboards were filthy. Black around the tub and all. The sink area looked new. The worse of it all were people hanging out in the parking lot screaming at each other. Don’t know if it was drug dealing or what then I called the owners he was asleep and said he would take care of it which never happened so it got so bad I had to call 911. While on the phone with them the dispatcher and me heard a loud boom. It could have been a fun I don’t know. She told me to make sure I locked the doors and she would send someone so around 5 am they finally left. It was extremely scary and I was by myself. My husband passed away so I was there by myself. I should not have to pay for this visit so be aware of the places you stay. The other place I use to stay was price gouging so that is why I picked this place.
Bodde här 1 natt i april 2024
Svar från CC - Guest Relations Manager 23 apr. 2024
Dear Leona,Thank you for bringing these concerns to our attention, and we sincerely apologize for the experience you had during your stay. Your safety and comfort are our top priorities, and it's deeply concerning to hear about the issues you encountered, including the condition of the room and the disturbance in the parking lot. We take these matters very seriously and will address them with our team to ensure improvements are made to prevent similar incidents in the future. Regarding your request for a refund, please reach out to our management directly, and we will do our best to address your concerns and provide appropriate resolution. Again, we apologize for the inconvenience and hope to have the opportunity to regain your trust in the future.

4/10 Dåligt

Tim

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
it was available. looked very run down
Bodde här 1 natt i december 2023
Svar från MP - Guest Relations Manager 17 dec. 2023
Hello Tim, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

2/10 Väldigt dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Don’t stay
The man at the front desk was rude and the room was gross Had stains on the bed and the bathroom had hair and sticky substance all over the place. Looks like the bathroom had been repaired by someone who was blind.
Bodde här 2 nätter i november 2023
Svar från MP - Guest Relations Manager 10 dec. 2023
Hello Valued Customer,We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.

2/10 Väldigt dåligt

Roy

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Cluelessness
I ordered online 8 double rooms for an athletic team trip. Because the manager gave me 7 doubles, I had to reserve an extra room. And it took an exceedingly long time to process
Bodde här 1 natt i november 2023
Svar från MP - Guest Relations Manager 14 nov. 2023
Hello Roy, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

4/10 Dåligt

Madilyne

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från MP - Guest Relations Manager 14 nov. 2023
Hello Madiyine, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 Fantastiskt

ANTOINETTE

Didn’t stay there
Bodde här 1 natt i november 2023
Svar från MP - Guest Relations Manager 10 nov. 2023
Hello Antoinette, Thank you for your heartwarming review about your stay with us! We are glad to know that your stay with us was wonderful with great room spaces. We are looking forward in sharing our best moments with you again!

2/10 Väldigt dåligt

Philip

Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 2 nätter i november 2023
Svar från MP - Guest Relations Manager 7 nov. 2023
Hello Philip, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

2/10 Väldigt dåligt

Omar

Gillade inte: Personal och service
Bodde här 1 natt i oktober 2023
Svar från MP - Guest Relations Manager 23 okt. 2023
Hello Omar, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

2/10 Väldigt dåligt

Amy

Bodde här 1 natt i september 2023
Svar från MP - Guest Relations Manager 17 okt. 2023
Hello Amy, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

2/10 Väldigt dåligt

Scott

Reste i grupp, Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This property was our only real option after being stranded for a failed rock festival nearby. Once checked in, the room wasn't all that unpleasant, except for the fact that there was no latch lock, and the bathroom door wouldn't close and was "bashed in" from the inside. We decided to head to bed from the long night before. The next morning, we had noticed there were some bugs in the room, maybe not roaches but they were larger and concerning. We attempted to find someone to talk to but no one was there at the front desk. After waiting a bit, we had left to go out for food and explore the area a bit. We came back later that night, checked the room for anymore bugs but luckily finding none, and decided to crash for the night. Once we woke up in the morning, we had found several more bugs throughout the room, and decided that was enough. AGAIN we tried to find someone there to help us with the issue, but with no one there again at the front desk, we decided to pack up and leave, possibly being able to resolve this over the phone later. After trying to contact the property, and then getting expedia involved in trying to help us with this issue, expedia stated that the property had agreed on refunding us 2 of the 4 nights that we booked, since we left before we stayed those last 2 nights. Expedia let me know that we had to contact the hotel directly to get this refund, in which I did, only to be met with the "owner" claiming absolutely no refunds.
Bodde här 4 nätter i september 2023
Svar från MP - Guest Relations Manager 23 sep. 2023
Hello Scott, We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason, we sincerely apologize to have failed you. Please keep us in mind for a future stay so we can show you how we are continuously working to grow and evolve in these areas. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

2/10 Väldigt dåligt

Jim

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Run away
This place is totally disgusting needs a fresh overall. Filthy carpet, walls need painting and the bed like sleeping on a board. Definitely not worth the price
Bodde här 1 natt i september 2023
Svar från MP - Guest Relations Manager 19 sep. 2023
Hello Jim,Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.

2/10 Väldigt dåligt

Davia

Reste i grupp
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Watch out and don’t get kidnapped
This place honestly needs to be shut down. The rooms need updated and cleaned better, they also need a lot of repairs. That wasn’t even what got the one star from me, it was when I was checking out I went to the office by myself while my boyfriend finished packing the car. A white man driving a gray jeep Cherokee with VA plates and super tinted windows with a pot leaf tattoo on this right calf came in and was bugging me. Talking about have you ever done anything spicy or done a threesome. Also going into detail of what he would do to me. He tried to take me out of the office and I know he was going to try and rape me. I had to call my boyfriend to come to the office and that’s when the man left. Then a woman that was with him came into the office and threw a paper bag into the office and left.
Bodde här 5 nätter i september 2023
Svar från MP - Guest Relations Manager 13 sep. 2023
Hello Davia, We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason, we sincerely apologize to have failed you. Please keep us in mind for a future stay so we can show you how we are continuously working to grow and evolve in these areas. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

2/10 Väldigt dåligt

Kaitlyn

Gillade inte: Bekvämligheter
Went to check in after booking a room and was yelled at told I had no run and told to leave. Expedia customer service was very helpful in getting me another place to stay pretty fast but the customer service at this place is awful.
Bodde här 2 nätter i september 2023
Svar från MP - Guest Relations Manager 10 sep. 2023
Hello Kaitlyn, It is disheartening to hear about your experience. We apologize for the inappropriate behavior shown by our staff. Our team never wants our guests to go back like this with a bad experience. We are actively investigating your feedback with our management for prompt action. And will surely forward your valuable feedback to our team for improvements. We hope to earn your business on future travels so that you can see our continuous improvement.

2/10 Väldigt dåligt

ROBERTO

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i september 2023
Svar från MP - Guest Relations Manager 10 sep. 2023
Hello Roberto, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

8/10 Bra

John

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Basic but nice for the price
Comfortable bed, microwave & fridge was nice amenity, affordable price. Although Wendy’s & McDonald’s are very close, no “fine” dining nearby. Check-in was like going to a bank - behind glass, credentials sent in by a sliding tray.
Bodde här 1 natt i juli 2023
Svar från Harry 30 juli 2023
Thanks for staying with us we do hard work and serve you better thanks for your feedback god bless you.

2/10 Väldigt dåligt

David

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bed bugs no refund in clean room
Bodde här 1 natt i juli 2023
Svar från MP - Guest Relations Manager 29 juli 2023
Hello David, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

8/10 Bra

Sheila

Bodde här 1 natt i juli 2023
Svar från MP - Guest Relations Manager 2 aug. 2023
Hello Sheila, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

10/10 Fantastiskt

Robert

Gillade: Renlighet och personal och service
Greatplace too lay my head after a long day of driving.
Bodde här 1 natt i juni 2023
Svar från MP - Guest Relations Manager 3 juli 2023
Hello Robert, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

8/10 Bra

Belinda

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was nice the lady that gave me the room was so nice
Bodde här 1 natt i maj 2023
Svar från MP - Guest Relations Manager 27 maj 2023
Hello Belinda, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

8/10 Bra

gregory

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Red Carpet Inn
I really wsn't expecting much, but the room was clean, housekeeping came in daily and the bed was great. Would return th this hotel.
Bodde här 3 nätter i april 2023
Svar från MP - Guest Relations Manager 28 apr. 2023
Hello Gregory, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

6/10 Okej

Verifierad resenär

Reste i grupp
Gillade: Personal och service
Priced reasonably and and an okay place if you just need a place to sleep overnight
Bodde här 3 nätter i april 2023
Svar från MP- Guest Relations Manager 18 apr. 2023
Hello Valued Customer, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. We hope to see you again and that you will be truly impressed with our continued improvements.

6/10 Okej

Jeff

Affärsresenär
Gillade inte: Renlighet och boendets skick och faciliteter
I had the same room I had a year ago. The toilet is even looser form the floor that it was a year ago. dirt in all the corners. I've stayed in better places for less money. I probably won't return.
Bodde här 4 nätter i april 2023
Svar från MP- Guest Relations Manager 14 apr. 2023
Hello Jeff, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.

10/10 Fantastiskt

Cortney

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff were pleasant
Bodde här 6 nätter i mars 2023
Svar från Harry 3 apr. 2023
Thanks for staying with us we work hard for our customers and we will continue working with our team thanks for your feedback god blasting you.

10/10 Fantastiskt

Cortney

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Housekeeping staff are awesome and came daily. Checkin clerk was sweet and friendly.
Bodde här 2 nätter i april 2023
Svar från Harry 3 apr. 2023
Thanks for staying with us thanks for your feedback god blasting you.

8/10 Bra

Robert

Bodde här 8 nätter i mars 2023
Svar från MP- Guest Relations Manager 21 mars 2023
Hello Robert, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

10/10 Fantastiskt

Leanna

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay everytime
Great place! My husband & I have been going since before we got married. Friendly staff. Decent rooms. Gets the job done for couple date night!! :) Oh, bring extra pillows or ask for some. Same thing goes for the towels. Bring your own toiletries.
Bodde här 1 natt i januari 2023
Svar från Sincerely, MP- Guest Relations Manager 4 feb. 2023
Hello Leanna, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

2/10 Väldigt dåligt

Sheniqwa

10/10 Fantastiskt

Carlos E

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2022
Svar från Sincerely, MP - Guest Relations Manager 10 dec. 2022
Hello Carlos, We appreciate the time you took to leave us a perfect rating! Positive survey responses help our continuing efforts to provide exceptional service. We hope that you will come back and see us again.

10/10 Fantastiskt

K Michael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i oktober 2022
Svar från Sincerely, MP- Guest Relations Manager 5 nov. 2022
Hello K Michael, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

4/10 Dåligt

Renee

Affärsresenär, Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Toilet rocked back forth. Had roaches. Sink drained really slow. Walls had large areas patched with drywall mud. Bathroom floor looked nasty and the other hard floors were very sticky, definitely had to wear slippers and you could hear your feet coming unstuck with every step. The mirror in the room was so dirty you could not see yourself. The staff was really nice! There was no lobby much less breakfast as advertised. 😞 On a good note, We Survived!!
Bodde här 1 natt i oktober 2022
Svar från Sincerely, MP- Guest Relations Manager 29 okt. 2022
Hello Renee, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.We value our customers’ opinions and would like to thank you for bringing this to our attention.

6/10 Okej

Charles

Affärsresenär
This is a clean quiet hotel that was close to my job site. My only problem was there was no closet to hang up my shirts and trousers.
Bodde här 3 nätter i september 2022
Svar från Sincerely, MP- Guest Relations Manager 8 okt. 2022
Hello Charles, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

4/10 Dåligt

Jeff

Affärsresenär
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
This was only the second place I ever checked thru a teller window on the outside. Was a motel that had been updated at one time. Nice marble in the bathroom but mod in the corners. Shower curtain was moldy at the tub. Sink had marble counter but sat so deep toward the wall one can't help but splash water everywhere. Carper fraying. They put a black table at the bath room door. I found it with my toes on several nights when using using bathroom. Nothing in the way of breakfast, not even coffee.
Bodde här 7 nätter i september 2022
Svar från Sincerely, MP- Guest Relations Manager 8 okt. 2022
Hello Jeff, Thank you for taking the time to share your feedback with us. I’m sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can make improve the facilities and provide great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.

10/10 Fantastiskt

Hassidy

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2022
Svar från Sincerely, MP- Guest Relations Manager 17 sep. 2022
Hello Hassidy, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

4/10 Dåligt

Michael

Affärsresenär
Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Sad, outdated hotel.
Only 1 towel provided, had to ask for more. No hot water in shower. Later figured out that hot is cold and cold is hot. No top sheet on the bed. TV remote does not work.
Bodde här 2 nätter i augusti 2022
Svar från Sincerely, MP- Guest Relations Manager 31 aug. 2022
Hello Michael, Thank you for taking the time to share your feedback with us. I’m sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can make improve the facilities and provide great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.

6/10 Okej

Dave

Gillade: Personal och service och boendets skick och faciliteter
No fitted sheets on the beds. And no toiletries or towel rack to hang up towels
Bodde här 1 natt i augusti 2022
Svar från Sincerely, MP- Guest Relations Manager 31 aug. 2022
Hello Dave, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.We value our customers’ opinions and would like to thank you for bringing this to our attention.

4/10 Dåligt

Angela

Reste med familj och småbarn
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
It was so many people out side and they was asking for money
Bodde här 1 natt i augusti 2022
Svar från MP - Guest Relations Manager 23 aug. 2022
Hello Angela, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

4/10 Dåligt

Star

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
The carpets need to be cleaned with more than a vacuum, there were holes in doors and no mattress in the pullout. The linens had burn holes in them and the sheets were sketchy on whether they were clean or not. I won't stay here again.
Bodde här 2 nätter i juni 2022
Svar från MP - Guest Relations Manager 12 juni 2022
Hello Star, We’re so sorry that your experience did not match your expectations. We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service. We value our customers’ opinions and would like to thank you for bringing this to our attention.

4/10 Dåligt

David

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
When I arrived I was concerned from the beginning. You have to conduct your business through a drive through safe box. The rooms are supposed to be non smoking but after only being in one for five minutes we smelled like a dirty ashtray from the room smelling of pent up smoke. We didn’t use anything there. We was only in the room long enough to make reservations somewhere else. If your a smoker this place wouldn’t be bad. Mainly seen construction workers staying there.
Bodde här 2 nätter i maj 2022
Svar från MP - Guest Relations Manager 17 maj 2022
Hello David, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.We value our customers’ opinions and would like to thank you for bringing this to our attention.

6/10 Okej

Carlos E

Bodde här 1 natt i maj 2022
Svar från MP - Guest Relations Manager 7 maj 2022
Hello Carlos, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

6/10 Okej

Baheshta

Gillade: Personal och service och bekvämligheter
Gillade inte: Renlighet och boendets skick och faciliteter
There wasn't any comforter/blanket and it was cold. The neighbor room was loud. one of them had his tv on all night until 6-7am in the morning and I couldn't sleep.
Bodde här 1 natt i april 2022
Svar från MP - Guest Relations Manager 19 apr. 2022
Hello Baheshta, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service. We value our customers’ opinions and would like to thank you for bringing this to our attention. Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

2/10 Väldigt dåligt

Steve

Reste i grupp
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Patchwork interior was terrible. Tv remote poor.
Bodde här 1 natt i april 2022
Svar från MP - Guest Relations Manager 11 apr. 2022
Hello Steve, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience.I’ve shared this with the team so we can make improve the facilities and provide great experience for our customers in their stay here with us. Thank you.

10/10 Fantastiskt

Robert

Reste med sin partner
Gillade: Renlighet
Price vs building condition
Bodde här 1 natt i april 2022
Svar från MP - Guest Relations Manager 11 apr. 2022
Hello Robert, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

8/10 Bra

Daniel

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i april 2022
Svar från Harry 4 apr. 2022
Thanks for staying with us thanks for your feedback we happy to see you again thanks. God blessed you.

10/10 Fantastiskt

Jonathan

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2022
Svar från CM - Guest Relations Manager 29 mars 2022
Dear Jonathan, Thank you for giving us a perfect score. Your business is very important to us and your satisfaction is what we aim for. We commit to continuously strive in order to deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Bra

stan

Bodde här 1 natt i mars 2022