2 utomhuspooler, parasoller och solstolar
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Recensioner av Serene Beach Resort

2.5 out of 5
Serene Beach Resort
Africana Road, Mbezi Beach, Kunduchi, Dar es Salaam

Recensioner

6,4
10 - Fantastiskt i betyg. 3 av 11 recensioner" "
8 - Bra i betyg. 3 av 11 recensioner" "
6 - Okej i betyg. 1 av 11 recensioner" "
4 - Dåligt i betyg. 1 av 11 recensioner" "
2 - Väldigt dåligt i betyg. 3 av 11 recensioner" "

8,4/10

Renlighet

8,6/10

Personal och service

7,6/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

10/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Johannes

Bodde här 2 nätter i december 2022
Svar från Benard 13 jan. 2023
Thanks!

10/10 Fantastiskt

Joel

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter

2/10 Väldigt dåligt

Godfrey

Bodde här 2 nätter i november 2022
Svar från benard 30 nov. 2022
Godfrey,How are you?Your booking was cancelled.What can we do for you?

4/10 Dåligt

Verifierad resenär

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Think twice...and then think again.
The staff was quite friendly, but they were not equipped to handle needs and repairs. Almost everywhere we turned, things were broken and didn't work--lights, door latches, tv remotes, ceiling fans. The beach was absolutely filthy, with garbage piling up and even washing onto the grounds each high tide and not being picked up right away. Food poisoning from the restaurant ended up with us at a clinic. Terrible experience
Bodde här 1 natt i april 2021
Svar från benard 8 maj 2021
Thank you for your observations, ANONYMOUS!!!!

8/10 Bra

Fahim

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i december 2020
Svar från benard 19 dec. 2020
Thanks Fahim for your review, we greatly appreciate!

6/10 Okej

Chisomo, Lilongwe

Gillade inte: Bekvämligheter och boendets skick och faciliteter
The rooms need upgrading in terms of furniture, beds and bathrooms. the tv channels were not entertaining. The hotel is next to an entertainment place with alot of noise especially during weekends. The beach is not so clean as well
Bodde här 3 nätter i november 2020
Svar från benard 5 dec. 2020
Dear Chisomo, Thank you for your comments on our facilities. We take every initiative to improve for the satisfaction of our guests.

8/10 Bra

macalister f usongo

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great place to stay and I will be back
The place is great and i will recommend anyone to go there. I was given a standard room instead of the double deluxe paid for but after discussing with management, i got the deluxe room. Very spacious, flat screen tv, very good AC, kitchen space etc. There is room for improvements especially the beds.
Bodde här 2 nätter i oktober 2020
Svar från benard 22 okt. 2020
Dear Macalister, Thank you for your review and compliments, we highly appreciate! We shall keep working on the improvements to ensure our guests are satisfied during their stay.

2/10 Väldigt dåligt

Verifierad resenär

Bodde här 2 nätter i augusti 2019
Svar från Benard 24 sep. 2019
Dear Valued Guest, Thank you for your compliments and we look forward to host you again in future. Benard

10/10 Fantastiskt

Valerie, NYC

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff, excellent service! Beautiful view of the Indian Ocean from my room. Food was wonderful and fresh!
Bodde här 3 nätter i november 2018
Svar från Benard 26 nov. 2018
Thanks Valerie for taking time to review our facilities and services. We greatly appreciate your compliments and shall endeavor to improve for guests satisfaction and value for money. Look forward to see you back again, soon!

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
3泊しました
イメージ写真とはちょっと違うところもありました。バスタブは全部屋にあるわけではなく、ホテル前のビーチはゴミが散乱していてすごく汚くて泳げない。少し歩くと綺麗なビーチはありました。また、部屋に冷蔵庫がなかったのでボトルの水はぬるかったです。レストランや受付の方々はみなさん親切で良かったです。
Bodde här 3 nätter i september 2018
Svar från Ben 10 okt. 2018
Dear Valued Guest, We appreciate your having taken time to review our hotel facilities and services and have taken note of your comments. We shall strive to ensure that all rooms have fridges as only at the moment the superior rooms have. The beach is usually cleaned on day to day basis but at this time of the year the sea carries alot of garbage from far across the city which we have to keep removing as it comes. We regret any inconveniences experienced but assure you that we shall improve the services for guest satisfaction. Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 11 nätter i februari 2018
Svar från Benard 28 maj 2018
Dear Guest, Thank you for taking your time to review our property and services. The Resort has now a new management which is carrying out training of staff and upgrading the services to increase guests satisfaction. Kind regards,