2/10 Väldigt dåligt
Uriah
Reste i grupp, Reste med familjen
27 okt. 2025
Gillade: Renlighet
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The place was infested with mice and roaches and when we addressed the issues and photos with management they blew us off. Said we had to go to customer cares because owner will not do nothing!! We were eating breakfast and mice ran across my son’s foot. I will say a mouse but someone said it was a rat. Then my daughter was in another room said she seen one run down the hallway.
Went to get food before all of this and roaches was running across the counter!!!! We have photos of everything and have called Board of Health. Asked for beds to be made and fresh towels. Never happened. Staff said the was not allowed to hand them out. We asked for pool towels because none was there and had to use them for shower towel.
I had 3 rooms booked there and my sister didn’t even check in because of how nasty it was and was not taking a chance in carrying bugs home with her!!
My wedding guest all stated same issues and was very disappointed!! We had 10 rooms total and all the guests said the same exact thing. One took photos of what appeared as blood on the bed sheet. She and her family left and came slept on an air mattress on my floor.
Very unacceptable!!!
Uriah
Bodde här 2 nätter i oktober 2025