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Recensioner av Motel 6 Decatur, TX

2 out of 5
Motel 6 Decatur, TX
1900 South Trinity St, Decatur, TX

Recensioner

6,6
10 - Fantastiskt i betyg. 101 av 415 recensioner" "
8 - Bra i betyg. 121 av 415 recensioner" "
6 - Okej i betyg. 65 av 415 recensioner" "
4 - Dåligt i betyg. 53 av 415 recensioner" "
2 - Väldigt dåligt i betyg. 75 av 415 recensioner" "

7,0/10

Renlighet

7,0/10

Personal och service

5,8/10

Bekvämligheter

6,6/10

Boendets skick och faciliteter

6,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Debbie

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Enjoyed our stay very much
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Kimberly

Bodde här 1 natt i april 2024

8/10 Bra

Wes

Bodde här 1 natt i februari 2024

2/10 Väldigt dåligt

a

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I would never stay here. I left within an hour of arriving. My non smoking room smelled like smoke. I found a pack of cigarettes in the room, the phone didn't work and they had the a/c heater disconnected. I had to always push a button at the front desk for someone to help me. The pictures I reviewed did not match the room I walked into. The sheets were dirty. There were burn marks on the shelf from cigarettes sitting there. I quickly left and went to another hotel. I strongly recommend staying away from here.
Bodde här 1 natt i februari 2024
Svar från Nancy Y. 14 feb. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Fantastiskt

Nicole

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The most welcoming host, I've ever experienced! I was greeted like my business was appreciated. It clean, safe and quiet! I had to stay another night! Great job you guys! My family and I appreciate the service you provide! I'd recommend this business to everyone! N.Dedecker
Bodde här 1 natt i augusti 2023
Svar från Nancy Y. 7 sep. 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Fantastiskt

Louie

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
It was nice quiet n comfortable like always
Bodde här 1 natt i juni 2023
Svar från Brand Experience Team 21 juni 2023
Hi Louie, We are glad you had a great experience and appreciate your feedback! Maz K. #Team6

10/10 Fantastiskt

cassie

Bodde här 1 natt i juni 2023

2/10 Väldigt dåligt

Russell

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Roaches and stains on bed
Bodde här 1 natt i maj 2023

2/10 Väldigt dåligt

Lloyd

Gillade: Renlighet och rummets bekvämlighet
Gillade inte: Personal och service och boendets skick och faciliteter
What a nightmare!
It was horrible! Elevator was out so had to climb 3 flights of stairs, then the door was stuck so had to walk back downand up again. Finally got in and the AC wasn't on and it was soooo hot. This is TEXAS ya know, theAC should have been on so we wouldn't have to walk into a hot room. It took 2 hrs to cool off but was never really cool. Then trot back down 3 flights of stairs again with our dogs and bags. Never again!
Bodde här 1 natt i maj 2023
Svar från Nancy Y. 23 maj 2023
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

2/10 Väldigt dåligt

Tyrus

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Hotel interior was poorly maintained and the entire second floor reeked of pet urine.
Bodde här 1 natt i april 2023
Svar från Brand Experience Team 10 maj 2023
Hi Tyrus,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Bra

Jacquetta

Bodde här 1 natt i april 2023

4/10 Dåligt

Noralisa

Affärsresenär
Gillade inte: Personal och service
Bad service but comfortable room once cleaned.
They told me if I pay I can check in at 6:30 am. That was a lie. I get there he told me I would not be able to check in until 2pm. I get there and the room was filthy. I asked for another room and that room was worst and the door was left open. I told him I would come back at 3pm. I had room 101 it was freshly cleaned. The service was horrible. He was so mean to me. But when the room got cleaned the stay was better.
Bodde här 1 natt i april 2023
Svar från Brand Experience Team 25 apr. 2023
Hi Noralisa,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Fantastiskt

Johnette

Bodde här 2 nätter i april 2023

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
It's a very nice property for a Motel 6... must have been another hotel before Motel 6 took over the property (has an indoor pool). Room 101 actually has a full size fridge and two burner stovetop. To enter, go North on 81 and turn right at the James Wood Chevrolet dealership.
Bodde här 2 nätter i mars 2023
Svar från Brand Experience Team 21 apr. 2023
Hi Traveler, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 Fantastiskt

Keila

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2023

10/10 Fantastiskt

omar cain acevedo

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Muy buen servicio
Bodde här 1 natt i mars 2023
Svar från Brand Experience Team 28 mars 2023
Hola viajero,¡Gracias por la calificación perfecta!Maz K.#Team6

8/10 Bra

Tyrus

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Far exceeds the typical Motel 6
As far as Motel 6 goes, this location is too notch. Interior doors makes for a quieter sleep, the interior hallways are clean and well maintained. The in room fridge was older, but the microwave was good. No coffee maker, but we brought our own. Mattress was comfy-ish, but a bit too firm in a cheap way.
Bodde här 1 natt i mars 2023

8/10 Bra

Barney

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Comfortable
Bodde här 1 natt i mars 2023
Svar från Nancy Y. 17 mars 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Fantastiskt

Amilda

Gillade: Renlighet och personal och service
It’s just what you should expect of a motel 6. Simple no amenities. A clean place to sleep. Towels, microwave etc were a tad less than average but clean and what you should expect. Rooms faced inside which is important to me. Staff great.
Bodde här 1 natt i februari 2023

2/10 Väldigt dåligt

kurt

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2023

2/10 Väldigt dåligt

Matthew

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I didn’t like anything the lady at the desk was very rude
Bodde här 1 natt i januari 2023
Svar från Brand Experience Team 25 jan. 2023
Hi Matthew,On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Lilith #Team6

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i januari 2023
Svar från Brand Experience Team 25 jan. 2023
Hi Traveler,Thank you for the perfect rating!Lilith#Team6

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i januari 2023
Svar från Brand Experience Team 25 jan. 2023
Hi Traveler,Thank you for positively rating your stay!Lilith#Team6

8/10 Bra

Tresa

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Bodde här 1 natt i december 2022
Svar från Brand Experience Team 25 jan. 2023
Hi Tresa,Thank you for sharing your review!Lilith#Team6

6/10 Okej

russell

Reste med husdjur
Gillade: Renlighet och bekvämligheter
It will do in a pinch. They do accept dogs without a fee.
Bodde här 1 natt i december 2022
Svar från Brand Experience Team 25 jan. 2023
Hi Russell,Thank you for sharing your review. We are glad you enjoyed your stay! As a pet-friendly brand, our pet policy specifically states service animals and all well-behaved pets always stay free and are welcomed every visit.We hope to see you soon, Safe Travels!Lilith#Team6

2/10 Väldigt dåligt

Christopher

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Filthy, smelly, stray cats are fed in the parking lot, pool and hot tub are both dirty and cold. Spend a couple more dollars and stay somewhere legit.
Bodde här 1 natt i oktober 2022
Svar från Brand Experience Team 25 jan. 2023
Hi Christopher,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Lilith #Team6

6/10 Okej

Charles

Gillade: Renlighet och personal och service
Good for the price. Clean. Pet friendly with good area for dogs to do their business. Would have been nice if there were poop bags in the poop bag station.
Bodde här 1 natt i oktober 2022
Svar från Brand Experience Team 13 okt. 2022
Hi Charles,Thank you for sharing your review. We are glad you enjoyed your stay! As a pet-friendly brand, our pet policy specifically states service animals and all well-behaved pets always stay free and are welcomed every visit.We hope to see you soon, Safe Travels!Lilith#Team6

8/10 Bra

mike

Gillade: Renlighet
Bodde här 1 natt i september 2022
Svar från Brand Experience Team 25 jan. 2023
Hi Mike,Thank you for positively rating your stay!#Team6

2/10 Väldigt dåligt

Rlynea

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Don’t book this place..
It was horrible service was not good tried to put us in someone else’s room then I asked for extra towels n pillows they told me no.. and they were very rude.. we won’t be back
Bodde här 2 nätter i september 2022
Svar från Brand Experience Team 13 okt. 2022
Hi Rlynea,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Bra

Esmeralda

Bodde här 1 natt i september 2022
Svar från Brand Experience Team 13 okt. 2022
Hi Esmeralda,Thank you for the perfect rating!Lilith#Team6

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Recharged myself and my EV! Super friendly staff
Lizet (front desk lady) was super friendly and accommodating. I drove my EV (which was almost out of power - and nowhere to charge). I came to the motel to rest up and thinking I'd figure something out later, but as luck would have it, I found a 30A twist-lock (NEMA L6-30) receptacle outside the parking area; which Lizet was happy to let me use. I woke up to a fully charged car! On top of that, room was spacious and clean. I even used the pool and hot tub which was refreshing. Overall a very good experience and Lizet was a life-saver to let me charge my EV. Super happy with my stay!
EV plugged in - fully charged by morning!
NEMA L6-30 receptacle outside next to parking lot - and I have an adapter for that to charge my EV!
Plugged in and charging (Level 2 speed) - fully charged by morning!
Bodde här 1 natt i september 2022
Svar från Brand Experience Team 13 okt. 2022
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Lilith #Team6

8/10 Bra

Angela, Little Rock

Gillade: Renlighet, personal och service och bekvämligheter
The elevator was out. The room was very noisy from upstairs guests. There was drawers to put clothes. There was a roach in the room.
Bodde här 2 nätter i september 2022
Svar från Brand Experience Team 13 okt. 2022
Hi Angela,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

10/10 Fantastiskt

steven

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Superb value
This was a GREAT value. Very clean. Only thing wrong was the elevator was broken
Bodde här 1 natt i augusti 2022
Svar från Brand Experience Team 13 okt. 2022
Hi Steven, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. We hope to see you soon.Safe TravelsLilith#Team6

2/10 Väldigt dåligt

Lauren

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Very disgusting as soon as you walk in the door there’s just piles of dirt behind the door and underneath the bed, bed sheets are not clean. Mattresses are almost black…even the worker told me “yeah the third floor is always nasty”
Bodde här 1 natt i juli 2022
Svar från Brand Experience Team 18 aug. 2022
Hi Lauren, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Maz K. #Team6

2/10 Väldigt dåligt

Timothy, Arlington

Reste med sin partner
Gillade inte: Personal och service
We arrived a little after 8 PM. Desk clerk told me my comfirmed, booked room was not cleaned and would not be available until the following day. The desk clerk said that there was only one other room available but I would have to pay extra for it. I have had minor issues with Motel 6 each of my last 4 bookings with them. This was their last chance. I refused the higher priced room which they refused to give me at my original rate and went next door to best western. People there were very nice and had a room available for us. It was a higher price, but worth it to me because the service was so much better. I will avoid Motel 6 from now on. I will still have the battle of getting Motel 6 to refund my prepaid charges. Lesson learned.
Bodde här 1 natt i juli 2022
Svar från Brand Experience Team 18 aug. 2022
Hi Timothy, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K. #Team6

6/10 Okej

Kevin

Bodde här 1 natt i juli 2022
Svar från Brand Experience Team 18 aug. 2022
Hi Kevin, Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

8/10 Bra

Michael

Reste med familjen
Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2022
Svar från Brand Experience Team 2 juni 2022
Hi Michael, Thank you for positively rating your stay!! Maz K. #Team6

10/10 Fantastiskt

JoAnn

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Truly Handicap-Friendly
I am handicapped, and was so thankful for the low bed, roll-in shower, and hand-held shower head.
Bodde här 1 natt i maj 2022
Svar från Brand Experience Team 13 juli 2022
Hi JoAnn, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Lilith #Team6

6/10 Okej

Tiffany

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
🥸 BLESS YOUR HEART! ❤️
I have used Motel 6 for years. I'm a reward member and the whole deal. NOT ONCE BUT TWICE NOW, i have attempted to book a room here in Decatur for when i get into town at around 3 to 5 am just until check out at 11am some 8 to 6 hours of hospitality. Both times i have been told i will have to pay for another day because she cannot change the reservation on her end and its all because thier own guidelines end the options at around 2am. She reiises to allow the reservation to be applied to only those hours. WOW...I went to Best Western and they welcomed me and quickly. Got my keys ready and set ME in motion to a shower and review of work for my fastidious check out and drive home. Thank goodness there are some who realize my business pays the bills and threatening two days charges simply because they are unwilling to be a tiny bit more understanding rather than mildly unreasonable.
Bodde här 1 natt i april 2022
Svar från Brand Experience Team 13 juli 2022
Hi Tiffany, Thank you for sharing your review. We would like to apologize for the inconvenience or misunderstanding that may have occurred during your recent stay with regard to your reservations issues. We would like to discuss your experience and ask that you use the Contact Us feature on our website to connect with us. Lilith #Team6

6/10 Okej

stefan

Bodde här 1 natt i maj 2022

2/10 Väldigt dåligt

David

Affärsresenär, Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i april 2022
Svar från Brand Experience Team 2 juni 2022
Hi David, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6

4/10 Dåligt

Jerry

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i april 2022
Svar från Brand Experience Team 2 juni 2022
Hi Jerry, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

8/10 Bra

David

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
NO breakfast -
Bodde här 1 natt i april 2022
Svar från Brand Experience Team 2 juni 2022
Hi David, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K. #Team6

8/10 Bra

Angela, Little Rock

Gillade: Renlighet, personal och service och bekvämligheter
The bathroom door was busted and there was a hole in the wall under the bathroom sink.
Bodde här 1 natt i april 2022
Svar från Brand Experience Team 2 juni 2022
Hi Angela, We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly. Maz K. #Team6

8/10 Bra

Jennifer

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i mars 2022
Svar från Nancy Y. 4 apr. 2022
Thank you for the wonderful rating!! Nancy Y. #Team6

8/10 Bra

carolyn

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 2 nätter i mars 2022
Svar från Nancy Y. 4 apr. 2022
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y. #Team6

2/10 Väldigt dåligt

Leslie

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
All around the window had mold also along the ceiling and walls had mold. Dogs barking all night. Got woke up at 5am from the floor above us taking a shower and it leaking into our room. This was a totally nightmare for me and my daughter
Bodde här 1 natt i mars 2022
Svar från Brand Experience Team 24 mars 2022
Hi Leslie, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

6/10 Okej

Laura

Affärsresenär, Reste med familjen
Gillade: Renlighet och personal och service
Conveniently located but the motel itself had a bad stench in the lobby and was very noisy. You can hear everyday door close from down the hall.
Bodde här 1 natt i mars 2022
Svar från Brand Experience Team 24 mars 2022
Hi Laura, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Lilith #Team6

8/10 Bra

Hope

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2022
Svar från Nancy Y. 4 apr. 2022
Thank you for positively rating your stay!! Nancy Y. #Team6

10/10 Fantastiskt

Betty

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2022
Svar från Nancy Y. 4 apr. 2022
Thank you for the perfect rating!! Nancy Y. #Team6