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Recensioner av The Leela Palace New Delhi

5 out of 5
The Leela Palace New Delhi
Diplomatic Enclave Chanakyapuri, New Delhi, Delhi N.C.R

Recensioner

9,6

Enastående

10 - Fantastiskt i betyg. 870 av 1001 recensioner" "
8 - Bra i betyg. 84 av 1001 recensioner" "
6 - Okej i betyg. 24 av 1001 recensioner" "
4 - Dåligt i betyg. 9 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 14 av 1001 recensioner" "

9,8/10

Renlighet

9,6/10

Personal och service

9,6/10

Bekvämligheter

9,8/10

Boendets skick och faciliteter

9,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Per-Eric

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfekt!
Alltigenom yppersta klass!
Bodde här 5 nätter i januari 2020
Svar från Louis Sailer, General Manager 15 jan. 2020
We deeply appreciate your heartwarming endorsement of The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our cherished patrons. Thus, we are glad the efforts and luxurious facilities at the palace earned your recognition. We hope to remain your preferential palatial hotel in New Delhi and look forward to many more opportunities of welcoming you back soon again. With kindest regards, Louis Sailer, General Manager

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastiskt
Fantastiskt hotell med enormt hög servicenivå, vänlig och uppmärksam personal samt ett bra utbud av faciliteter.
Bodde här 3 nätter i september 2019
Svar från Louis Sailer, General Manager 4 okt. 2019
Thank you for your wonderful endorsement of The Leela Palace New Delhi and for giving us the opportunity to be of service to you. At the Leela we all work tirelessly to ensure our very discerning patrons sample only the finest when staying with us. My team is thus immensely happy to learn that every aspect of your stay at the palace met with your expectations and added to the overall experience. We value your generous recommendations and look forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards, Louis Sailer, General Manager

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Simply fantastic, whole way thru. Absolutely the top of the top experiences.
Bodde här 1 natt i maj 2019
Svar från Louis Sailer, General Manager 25 maj 2019
Thank you for your warm endorsement of The Leela Palace New Delhi and giving us the opportunity to be of service to you. Our hotel is the world’s finest new palace and we work very hard to handcraft magical and memorable experiences for our guests. Hence, it is a pleasure to read that your stay at the palace has been a success. We hope to remain your preferential palatial hotel in Delhi and look forward to welcoming you back in not too distant future. With best regards, Louis Sailer, General Manager

10/10 Fantastiskt

Leif

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Topp hotell
Ett fantastiskt hotell med utmärkt service
Bodde här 1 natt i februari 2019
Svar från Louis Sailer, General Manager 11 mars 2019
Thank you for your wonderful endorsement of The Leela Palace New Delhi and for being our guest. My young staff works tirelessly to ensure we match our services to the facilities given to us and your kind compliments inspire them to keep striving for the best. We look forward to welcoming you back to the palace. With best regards, Louis Sailer, General Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra Pool område och restauranger på hotellet. Vackert, rent och fantastiska blomsteruppsättningar.
Bodde här 3 nätter i september 2018
Svar från Louis Sailer, General Manager 29 sep. 2018
Thank you for your glowing 5 stars review of The Leela Palace New Delhi and giving us the opportunity to be of service to you. It is a pleasure to read that our luxurious palace and its facilities including award-winning restaurants and temperature controlled rooftop pool with panoramic views of the skyline were appreciated by you. My team of florists is very happy to know that you took note of the beautiful floral installations done by them and appreciated their talent. Also, allow me to share with you that we are the only hotel in the world that manages 14000 fresh roses along with 2000 exotic flowers every day. These flowers are donated to an NGO of our choice that recycles petals and converts them into eco-friendly vegetable dyes, safe holicolours while selling for their little profit. We look forward to welcoming you back to the palace in the not too distant future. With warmest regards, Louis Sailer, General Manager

10/10 Fantastiskt

Dag

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
I am a travelling around the world constantly, Leela Palace is just EXCELLENT and worth staying, a true 5 star hotel
Bodde här 2 nätter i juni 2018
Svar från Louis Sailer, General Manager 20 juni 2018
We thank you for your generous review of The Leela Palace New Delhi and for being our guest. Our modern day palace synonymous with the highest levels of Indian luxury hospitality is one of the most beautiful young palaces in the world and I am glad that it scored high on your list as well. We hope to remain your preferential palatial hotel in New Delhi and look forward to many more opportunities of welcoming you back soon again. With best regards, Louis Sailer, General Manager

8/10 Bra

Irina

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Det finaste hotellet i New Dehli
Hotellet är underbart! Utmärkt service!
Bodde här 2 nätter i december 2017
Svar från Louis Sailer 23 dec. 2017
Thank you so much for your generous endorsement of The Leela Palace New Delhi and for being our guest. I am delighted to know that our services adhering to our founder chairman’s philosophy of Atithi Devo Bhava meaning guest is god and our luxurious facilities added success to your trip. We hope to be your preferential hotel on many more visits to Delhi and look forward to welcoming you back soon again. With kindest regards, Louis Sailer, General Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från General Manager 19 sep. 2016
Thank you for giving us the opportunity to be of service to you and I am glad that your time was well spent with us. We look forward to welcoming you back again in not too distant future. With warmest regards, Louis Sailer, General Manager.

10/10 Fantastiskt

Dan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
One of the best hotels there are according to my opinion. Staff is very professional and everything is taken care of without misunderstandings. I really recommend this place.
Svar från Louis Sailer 16 juli 2016
Thank you for giving The Leela Palace New Delhi an opportunity to be of service to you and for your generous recommendation. I am happy to know that the palace and our staff services added to your overall experience and made your stay memorable. We hope to have many more opportunities to welcome you back to the Palace soon again. With warmest regards, Louis Sailer General Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Toppklass!
Ett av de bästa hotellen jag någonsin bott på. Absolut toppklass på rum, personal, mat och service.
Svar från Louis Sailer 14 maj 2016
Thank you for staying at The Leela Palace New Delhi and sharing your feedback with us on Expedia.com. I am delighted to know that you enjoyed your time with us and look forward to welcoming you back to your palace of choice in not too distant future. Yours sincerely, Louis Sailer General Manager

10/10 Fantastiskt

Aristotelis

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

8/10 Bra

Anders, Stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lyxbubbla mitt i grönområde
I en stad som New Delhi är det alltid skönt att komma hem efter i en hel dag i stök, oljud och svett till ett ordentligt lyxhotell. Leela Palace levde upp till detta. Vi bodde i ett Royal Club-rum och hade spledes tillgång till loungen där alla var mycket hjälpsamma och vänliga. Lite väl hövliga kanske, men det är bara en vanesak. I den stora lobbyn fick man en känsla av ett stort kontinentalt lyxhotell. Spa.et var grymt bra till rimligt pris. Hotellets egna indiska restaurang Jawala var toppen. Lyx och flärd.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

shikha

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Sheer luxury
Bodde här 2 nätter i maj 2024
Svar från Anupam Dasgupta, Area VP (North) & General Manager 20 maj 2024
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fantastiskt

sunita

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The customer service is excellent. Mona and her team went out of their way to make my stay comfortable. The Thai food in room dining is fabulous! Spa service is wonderful as well.
Bodde här 1 natt i maj 2024
Svar från Anupam Dasgupta, Area VP (North) & General Manager 17 maj 2024
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Your kind words of praise for Mona and her team and Spa staff is highly appreciated. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fantastiskt

sunita

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great customer service and large rooms. Spa is excellent.
Bodde här 4 nätter i maj 2024
Svar från Anupam Dasgupta, Area VP (North) & General Manager 8 maj 2024
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fantastiskt

Cecil

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Anupam Dasgupta, Area VP (North) & General Manager 6 maj 2024
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards, Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fantastiskt

Samantha, Leatherhead

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wonderful service, incredible pool on top - should be advertised much more - so lovely and surprisingly clear and fresh.,
Bodde här 1 natt i april 2024
Svar från Anupam Dasgupta, Area VP (North) & General Manager 3 maj 2024
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. We are delighted that you enjoyed the freshness of our rooftop pool. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fantastiskt

Jennifer

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The service at Leela is excellent. Ankit Gullia did a great job helping me through the check in process at the Delhi airport- making my flight back stress free and enjoyable. I definitely plan to stay at the Leela Palace the next time I’m in Delhi:)
Bodde här 1 natt i april 2024
Svar från Anupam Dasgupta, Area VP (North) & General Manager 1 maj 2024
I wanted to take a moment to personally thank you for your recent visit to The Leela Palace New Delhi. We truly appreciate your feedback and are thrilled to hear that you gave us full marks on the survey. Receiving a perfect score is a testament to our team's dedication to providing exceptional service and a memorable experience for our guests. Your feedback is invaluable to us as we constantly strive to exceed expectations and improve our offerings. We take great pride in ensuring that every aspect of your stay is of the highest quality, and we are delighted that we met your expectations. Your positive evaluation and words of praise for Ankit encourages and motivates him to continue delivering outstanding service to all our guests. We look forward to welcoming you back to ‘the palace of your choice’ soon and providing you with another remarkable experience.Warmest regards,Anupam Dasgupta,Area VP (North) & General Manager

10/10 Fantastiskt

Margarethe

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice hotel. Great breakfast spread. Loved the roof-top pool. We especially liked the help at the airport by Ankit Gullia, who made it easy for us to navigate IndiGo airlines.
Bodde här 1 natt i april 2024
Svar från Anupam Dasgupta, Area VP (North) & General Manager 1 maj 2024
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Your kind words of praise for Ankit is highly appreciated. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fantastiskt

WAEL

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Simply great place
Bodde här 4 nätter i april 2024
Svar från Anupam Dasgupta, Area VP (North) & General Manager 27 apr. 2024
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards, Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fantastiskt

Fatema

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely hotel with great service and good food. Spa is amazing
Bodde här 3 nätter i april 2024
Svar från Anupam Dasgupta, Area VP (North) & General Manager 22 apr. 2024
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fantastiskt

Jyoti Bala

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I truly enjoyed all aspects of my stay. I look forward to returning!
Bodde här 2 nätter i april 2024
Svar från Anupam Dasgupta, Area VP (North) & General Manager 19 apr. 2024
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fantastiskt

Liset

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Superb service. It seems that their priority is that each guest is taken care of and they go above and beyond if they do an error to fix it. Lovely stay and area was super safe! Their restaurants were great with delicious food. Thank you leela.
Svar från Anupam Dasgupta, Area VP (North) & General Manager 16 apr. 2024
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fantastiskt

PIYUSH, sunrise

Bodde här 2 nätter i april 2024
Svar från Anupam Dasgupta, Area VP (North) & General Manager 6 maj 2024
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards, Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fantastiskt

Paul

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent Hotel, very high quality with service too match.
Bodde här 2 nätter i april 2024
Svar från Anupam Dasgupta, Area VP (North) & General Manager 15 apr. 2024
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fantastiskt

Sohil

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing service and staff. Naresh at te airport was exceptional. The staff in the royal club were excellent and helpful and the food at the restaurants was top quality.
Bodde här 3 nätter i april 2024
Svar från Anupam Dasgupta, Area VP (North) & General Manager 13 apr. 2024
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We're thrilled to hear that you had such a positive experience with our service and staff, especially Naresh at the airport. We'll be sure to pass along your compliments to him and the rest of our team. It's great to know that you enjoyed the excellent service in the royal club and the top-quality food at our restaurants. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fantastiskt

Simon

Gillade: Renlighet, personal och service och boendets skick och faciliteter
.
Bodde här 7 nätter i april 2024
Svar från Anupam Dasgupta, Area VP (North) & General Manager 12 apr. 2024
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fantastiskt

Rajneesh Paul

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was extremely friendly and the property is well kept and clean
Bodde här 10 nätter i mars 2024
Svar från Anupam Dasgupta, Area VP (North) & General Manager 4 apr. 2024
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

8/10 Bra

Stephen

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our first time in India and stayed two nights at the Leela Palace after reading all the excellent reviews. Booking into a Premier Royal room gave a one way airport pickup or drop off which we used to get to the hotel. This took the pressure away from finding a taxi that would actually deliver us to the hotel safely. Our driver was amazing and informative. On arrival at the hotel we were treated like royalty and our room was very nice. Only down side was staff in the Cube restaurant need more training around dietary issues that people may have. My wife is vegan and they struggled to understand what was or wasn’t vegan. Sometimes we ordered food and it never arrived. Overall a fantastic stay and we probably would return.
Bodde här 2 nätter i mars 2024
Svar från Anupam Dasgupta, Area VP (North) & General Manager 1 apr. 2024
I wanted to take a moment to personally thank you for your recent visit to The Leela Palace New Delhi. We truly appreciate your feedback. It's wonderful to hear that you found your stay enjoyable overall, and that the Premier Royal room and the airport pickup service met your expectations.Your feedback regarding the dietary accommodations at the Qube restaurant is greatly appreciated. We deeply apologize for any inconvenience caused by the misunderstanding of your wife's vegan preferences and the lapses in service. Rest assured, we take your comments seriously and will work diligently to improve the training of our staff to ensure they are better equipped to handle such requests in the future.We are thrilled to know that despite this hiccup, you still had a fantastic stay with us. Your satisfaction is our priority, and we would be honoured to welcoming you back to ‘the palace of your choice’ soon and providing you with another remarkable experience.Warmest regards,Anupam Dasgupta,Area VP (North) & General Manager

10/10 Fantastiskt

Mallinath

Bodde här 1 natt i mars 2024
Svar från Anupam Dasgupta, Area VP (North) & General Manager 19 apr. 2024
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

6/10 Okej

Tarlochan

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Anupam Dasgupta, Area VP (North) & General Manager 30 mars 2024
I wanted to take a moment to personally thank you for your recent visit to The Leela Palace New Delhi. We truly appreciate your feedback as we constantly strive to exceed expectations and improve our offerings. We take great pride in ensuring that every aspect of your stay is of the highest quality, and we are delighted that we met your expectations. If there's anything else we can do to enhance your next stay, please don't hesitate to let us know. We look forward to welcoming you back to ‘the palace of your choice’ soon and providing you with another remarkable experience.Warmest regards,Anupam Dasgupta,Area VP (North) & General Manager

10/10 Fantastiskt

Alfred

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The aesthetics and service is unparalleled
Bodde här 2 nätter i mars 2024
Svar från Anupam Dasgupta, Area VP (North) & General Manager 18 mars 2024
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fantastiskt

Abhijit

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
One of the best hotels I have ever stayed, it felt like home, the staff was was amazing.. the feel of the hotel was out of the world.. one of the best choices for staycation..
Bodde här 3 nätter i mars 2024
Svar från Anupam Dasgupta, Area VP (North) & General Manager 16 mars 2024
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fantastiskt

MOHAMED

Bodde här 2 nätter i mars 2024
Svar från Anupam Dasgupta, Area VP (North) & General Manager 4 apr. 2024
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

8/10 Bra

Kevin

Bodde här 5 nätter i mars 2024
Svar från Anupam Dasgupta, Area VP (North) & General Manager 2 apr. 2024
I wanted to take a moment to personally thank you for your recent visit to The Leela Palace New Delhi. We truly appreciate your feedback as we constantly strive to exceed expectations and improve our offerings. We take great pride in ensuring that every aspect of your stay is of the highest quality, and we are delighted that we met your expectations. We look forward to welcoming you back to ‘the palace of your choice’ soon and providing you with another remarkable experience.Warmest regards,Anupam Dasgupta,Area VP (North) & General Manager

8/10 Bra

Shalinder

Reste med sin partner
Gillade: Boendets skick och faciliteter
Relax in the property
Bodde här 1 natt i mars 2024
Svar från Anupam Dasgupta, Area VP (North) & General Manager 11 mars 2024
I wanted to take a moment to personally thank you for your recent visit to The Leela Palace New Delhi. We truly appreciate your feedback as we constantly strive to exceed expectations and improve our offerings. We take great pride in ensuring that every aspect of your stay is of the highest quality, and we are delighted that we met your expectations. We look forward to welcoming you back to ‘the palace of your choice’ soon and providing you with another remarkable experience.Warmest regards,Anupam Dasgupta,Area VP (North) & General Manager

10/10 Fantastiskt

rajeev

Bodde här 2 nätter i mars 2024
Svar från Anupam Dasgupta, Area VP (North) & General Manager 30 mars 2024
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fantastiskt

Noel

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Grand hotel with excellent service and a very helpful staff. You could never go wrong staying in this beautiful hotel. Would highly recommend!
Bodde här 3 nätter i februari 2024
Svar från Anupam Dasgupta, Area VP (North) & General Manager 4 mars 2024
I wanted to take a moment to personally thank you for your recent visit to The Leela Palace New Delhi. We truly appreciate your feedback and are thrilled to hear that you gave us full marks on the survey. Receiving a perfect score is a testament to our team's dedication to providing exceptional service and a memorable experience for our guests. Your feedback is invaluable to us as we constantly strive to exceed expectations and improve our offerings. We take great pride in ensuring that every aspect of your stay is of the highest quality, and we are delighted that we met your expectations. We look forward to welcoming you back to ‘the palace of your choice’ soon and providing you with another remarkable experience.Warmest regards,Anupam Dasgupta,Area VP (North) & General Manager

10/10 Fantastiskt

Mina

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is a beautiful hotel and the rooms are amazing. We had breakfast and dinner included and the food was superb. The staff are friendly and very helpful. The location is great; close to the places we wanted to visit and far from the crowded areas of Delhi.
Bodde här 2 nätter i februari 2024
Svar från Anupam Dasgupta, Area VP (North) & General Manager 4 mars 2024
I wanted to take a moment to personally thank you for your recent visit to The Leela Palace New Delhi. We truly appreciate your feedback and are thrilled to hear that you gave us full marks on the survey. Receiving a perfect score is a testament to our team's dedication to providing exceptional service and a memorable experience for our guests. Your feedback is invaluable to us as we constantly strive to exceed expectations and improve our offerings. We take great pride in ensuring that every aspect of your stay is of the highest quality, and we are delighted that we met your expectations. We look forward to welcoming you back to ‘the palace of your choice’ soon and providing you with another remarkable experience.Warmest regards,Anupam Dasgupta,Area VP (North) & General Manager

10/10 Fantastiskt

Stephanie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful hotel and rooms with friendly, efficient staff. We were treated like royalty!
Bodde här 2 nätter i februari 2024
Svar från Anupam Dasgupta, Area VP (North) & General Manager 24 feb. 2024
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fantastiskt

Anil, ANAHEIM

Bodde här 1 natt i februari 2024
Svar från Anupam Dasgupta, Area VP (North) & General Manager 21 mars 2024
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fantastiskt

Anuradha

Bodde här 1 natt i februari 2024
Svar från Anupam Dasgupta, Area VP (North) & General Manager 21 mars 2024
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fantastiskt

DAHYE

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2024
Svar från Anupam Dasgupta, Area VP (North) & General Manager 14 feb. 2024
We are truly honoured to receive your perfect score of 10 following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fantastiskt

Tracy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great property very opulent and enjoyed the benefits of the club lounge and transfer service for a small additional fee . Enjoyed the Japanese Restuarant which was great but London prices . We enjoyed using the taxi service supplied by the hotel and visited local shops for spices and gift shopping great value .
Bodde här 1 natt i februari 2024
Svar från Anupam Dasgupta, Area VP (North) & General Manager 12 feb. 2024
I wanted to take a moment to personally thank you for your recent visit to The Leela Palace New Delhi. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay and made the most of our club lounge and transfer services. Our Japanese restaurant Megu is indeed a culinary highlight, although we understand London prices can be a bit steep. It's fantastic to know that you found value in exploring local shops and indulging in some spice and gift shopping. We hope to welcome you back soon for another wonderful experience!With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fantastiskt

Reiko

Bodde här 6 nätter i februari 2024
Svar från Anupam Dasgupta, Area VP (North) & General Manager 21 mars 2024
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fantastiskt

Vikrant

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent hotel.
Bodde här 2 nätter i december 2023
Svar från Anupam Dasgupta, Area VP (North) & General Manager 9 feb. 2024
We are truly honoured to receive your perfect score of 10 following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

6/10 Okej

Jayaram

Reste med sin partner
Gillade inte: Bekvämligheter
This was just the hoax that everyone was creating. It was unnecessarily expensive. They did not upgrade my room. Customer service was pretty late. Poor food quality. Will never stay here at all.
Bodde här 1 natt i februari 2024
Svar från Anupam Dasgupta, Area VP (North) & General Manager 8 feb. 2024
Thank you for taking the time to share your feedback with us. We deeply regret to hear about your recent experience at our establishment. Please accept our sincerest apologies for any inconvenience or disappointment caused.Your comments regarding the perceived hoax, room upgrade, customer service, and food quality are truly concerning, and we assure you that we take them very seriously. Our team is committed to providing exceptional service and experiences for all our guests, and it's disheartening to learn that we fell short of your expectations.We would appreciate the opportunity to investigate the issues you've raised further and to address them appropriately. Could you please provide us with more details about your stay, such as the dates and any specific interactions you had with our staff? This will help us identify areas for improvement and take corrective actions to prevent similar occurrences in the future.Once again, we apologize for the inconvenience you experienced and thank you for bringing these matters to our attention. We hope to have the chance to regain your trust and welcome you back for a more enjoyable stay in the future.With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fantastiskt

Bhupinder Pal

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent staying experience
Bodde här 1 natt i januari 2024
Svar från Anupam Dasgupta, Area VP (North) & General Manager 5 feb. 2024
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 Fantastiskt

Narayan, Princeton

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent food choice for breakfast and dinner for almost free. Nisha and her Manager Ankit in restaurant, Sumit at front dwsk are exemplary customer caring personnel. All staff are extrmely polite and follow theor GM Mr. Dasgupta. Amazingly hotel to enjoy business stay at Leela Palace. We had couple of rooms for a few days and cannot wait to return. Thanks everyone at Leela Palace.
Bodde här 2 nätter i januari 2024
Svar från Anupam Dasgupta, Area VP (North) & General Manager 1 feb. 2024
I wanted to take a moment to personally thank you for your recent visit to The Leela Palace New Delhi. We truly appreciate your feedback. We're thrilled to hear that you enjoyed your dining experience at our restaurant and found our staff, especially Nisha, Ankit, and Sumit, to be exemplary in their customer service. We'll be sure to pass along your kind words to them.It's fantastic to know that you had a great stay and that you're already looking forward to returning. We're committed to providing the best possible experience for our guests, and your satisfaction is our top priority.Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager