Arkad
Se tillgänglighet

Recensioner av The Suryaa New Delhi

5 out of 5
The Suryaa New Delhi
New Friends Colony, New Delhi, Delhi N.C.R

Recensioner

7,8

Bra

10 - Fantastiskt i betyg. 161 av 448 recensioner" "
8 - Bra i betyg. 155 av 448 recensioner" "
6 - Okej i betyg. 64 av 448 recensioner" "
4 - Dåligt i betyg. 38 av 448 recensioner" "
2 - Väldigt dåligt i betyg. 30 av 448 recensioner" "

8,2/10

Renlighet

8,0/10

Personal och service

7,8/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

7,2/10

Hållbarhet

Recensioner

8/10 Bra

David

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Good
Great experience overall except for the check in as the reception didnt provide what was promised to us being gold members of hotels.com
Bodde här 3 nätter i januari 2019
Svar från Vikrant Sharma 12 feb. 2019
Dear Guest Greetings from The Suryaa New Delhi! Thank you for your valuable feedback. We are delighted that you enjoyed your stay with us. We look forward to welcome you again.

8/10 Bra

Verifierad resenär

Gillade: Renlighet och personal och service
Gillade inte: Rummets bekvämlighet
Fibt hotell i äldre stil med fantastisk frukost
Jättefint hotell i äldre stil. Fantastisk frukost och trevlig och hjälpsam personal. Rummet var i äldre stil och kändes inte lina fräscht som övriga hotellet.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Verifierad resenär

Gillade: Personal och service och rummets bekvämlighet

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Medium good
It was not possible to use the AC to cool the room. My room was above 24C for me that is too warm. Very kind staff. Neighborhood was not very nice, but next to the hotel there was Pizza Hut, McDonald's and Domino's, good for dinner. Sauna was nice. Clean hotel. Breakfast was good.

4/10 Dåligt

Verifierad resenär

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Dirty rooms
Room was dirty, old toenails on carpet, tothpaste spots on mirror in bathroom, not really clean! The door was difficult to open, had to try 5-8 times to open it and several times I had to ge down to change key to get in. Heard several complaining about same thing. Safe did not work in my room Not a 5 star hotel, rather 3 star

8/10 Bra

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

NARESH

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Their elevators need attention. Apart from that I had a wonderful stay. The staff were really very helpful and prompt in their service.
Bodde här 3 nätter i april 2024

6/10 Okej

Sonia

Bodde här 5 nätter i april 2024

10/10 Fantastiskt

Neftali, Montebello

Gillade: Renlighet, personal och service och boendets skick och faciliteter
5⭐️
Bodde här 2 nätter i mars 2024

8/10 Bra

Sonia

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Hotel is in a great location send is about 10/15min drive away from the main attractions in central Delhi which make it very convenient. The buffet breakfast spread was also very good with live cooking counters. The rooms and some areas of the hotel are abit dated but make sure to request a newly renovated room on the 5th floor!
Bodde här 3 nätter i februari 2024

8/10 Bra

Jim

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good price
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Stephan, Bad Vilbel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very good hotel, good breakfast. I would stay there again.
Bodde här 2 nätter i februari 2024

2/10 Väldigt dåligt

Gurjoat

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Faulty Towers
Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

Patrick, phoenix

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024

8/10 Bra

Mohammed

Affärsresenär
Gillade: Personal och service
It’s ok
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Eileen

Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Carole

Bodde här 3 nätter i januari 2024

4/10 Dåligt

Bineesh, LEAGUE CITY

Affärsresenär
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Bodde här 5 nätter i januari 2024

4/10 Dåligt

Birbhadra

Reste med sin partner
Property is decent but no way it deserves to be identified as 5 start
Bodde här 3 nätter i december 2023

10/10 Fantastiskt

Kalpesh, Lutz

Bodde här 1 natt i december 2023

6/10 Okej

King

Reste med sin partner
Gillade: Personal och service
Outdated and low current (including very dim desk light, indication of insufficient electrical current) power outlets, no USB port connection, noisy toilet flush, bedding (comforter) semi-dry, but the hotel staffs are friendly and helpful!
Bodde här 2 nätter i december 2023

6/10 Okej

Jeanne

Public spaces 4 star, rooms 3 star (tired).
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Rajani

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i november 2023

10/10 Fantastiskt

Girdhar

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good location, close to market. Great food and service.
Bodde här 2 nätter i november 2023

4/10 Dåligt

Anthony

Reste i grupp
Gillade inte: Personal och service
Bodde här 1 natt i oktober 2023

8/10 Bra

Rakes

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Tarif is high compared to room size and room standard
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Glyn

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to stay
Bodde här 6 nätter i september 2023

6/10 Okej

Patrick

Affärsresenär
Gillade: Renlighet och personal och service
Old styled hotel
This hotel needs to be refreshed. All is old style, staff is only hoping for tip. Rooms need's to be refreshed as well. They know that there is no other four or five star around so they are free to fix prices without competition. I use to stay there many times but when they ask over 300€ per night for a single room, this is abusive!! But when they saw there were not complete, I got a room for 75€ breakfast included! It's a joke!
Bodde här 1 natt i augusti 2023

4/10 Dåligt

Yogesh

Reste med familjen
Gillade inte: Rummets bekvämlighet
Average hotel , noisy and could not sleep
The hotels looks nice from inside , but as soon as we approached the front desk that’s when things start to go downhill, the staff on first impression are arrogant and don’t smile. Not what I expected upon arriving. They don’t give us the welcoming feeling. I traveled with my family of four from UK and booked two separate rooms. The hotel was doing renovations work on the floor above our room and they decided to place us on the floor below. On our first day we were out in the morning till evening so did not hear the noise . I wasn’t going to complain, there were a few flaws which I overlooked such as the lifts are rubbish and kept stopping at every floor, when you go for a swim there are swimming lessons occurring for non hotel guests, the instructors constantly shouting so you can’t relax at the pool. The front security staff looked grumpy and over worked!! , they only started smiling after I made the first move. The thing which threw me over the tipping point was on our second day , the construction work continued until 8pm at night and the noise is unbearable. There’s constant banging and drilling and felt our ceiling above was going to collapse. You can’t hear yourself think or get any sleep. I made a complaint but they did not provide a refund only slight reduction on my bill and this was after I vented my frustration to several managers and constant waiting around while they delegate their authority to the next manager. This Hotel not for me.
Bodde här 3 nätter i augusti 2023

8/10 Bra

Vijay

Gillade: Bekvämligheter
Wish property offered more vegan food options.
Bodde här 4 nätter i augusti 2023

10/10 Fantastiskt

Gurmeet

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great staff. Good location
Bodde här 2 nätter i juli 2023

6/10 Okej

Pankaj, Katy

Bodde här 7 nätter i juni 2023

4/10 Dåligt

ROBERT

Bodde här 24 nätter i maj 2023

10/10 Fantastiskt

Kevin

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff were so helpful and kind. The food at all of the restaurants was excellent. The facilities were excellent as well. Great stay.
Bodde här 3 nätter i juni 2023
Svar från The Suryaa New Delhi 5 juli 2023
Dear Mr. Kevin,Thank you for your kind feedback! We are delighted to hear that our staff provided helpful and kind service throughout your stay. It's great to know that you enjoyed the excellent food at all of our restaurants and found our facilities to be top-notch. We're thrilled to have provided you with a great stay, and we hope to welcome you back again in the future!Warm Regards, Greesh Bindra, Vice President Operations, The Suryaa New Delhi

8/10 Bra

Josef Andreas

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good Hotel to explore New Delhi
Bodde här 3 nätter i maj 2023

10/10 Fantastiskt

shaukat

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Recommend hotels
Bodde här 1 natt i maj 2023

10/10 Fantastiskt

John

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Voldeed prima aan onze verblijf, Netjes, hoewel in het begin de boeking niet goed was doorgevoerd gaf dit bij aankomst in de vroege ochtend behoorlijk frustraties. Het heeft wel even geduurd maar dit werd ook netjes opgelost. Verder was onze verblijf prima. Hotel is uitstekend Management kan iets beter! Tip: check vooraf bij aankomst naar je kamer.
Bodde här 2 nätter i april 2023

4/10 Dåligt

HITOSHI

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 6 nätter i april 2023

10/10 Fantastiskt

Asha, Amsterdam

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i april 2023

6/10 Okej

Bharat

Bodde här 2 nätter i mars 2023
Svar från The Suryaa New Delhi 12 apr. 2023
Thanks for sharing your feedback. We know that we can do better than this. Please be assured that we have taken your advice seriously & we are working on improving our services.Warm Regards,Greesh BindraVice President OperationsThe Suryaa New Delhi

6/10 Okej

sylvia

Affärsresenär
Gillade inte: Boendets skick och faciliteter
Avoid the hotel if you can
The stay was average, but the last day was very disappointing. I had booked a car for 9:30 to the airport directly with the hotel, which showed up 45 minutes late. Very little response from the hotel staff. Additionally, I had already checked out and was having coffee in the reception area when someone from the hotel came up to me to say they had forgotten to charge me for a laundry service. The amount was not the issue, but I had paid the laundry service when the clothes was delivered to me, and not added it to my room. I tried to explain this to them several times, but they kept insisting that I owed 6 dollars. In the end I just gave in and paid the 6 dollars but this was very annoying. Instead of having a nice cup of coffee with my friend before leaving, I ended up in a discussion over laundry bills and upset for a very late ride to the airport. I would avoid this hotel.
Bodde här 3 nätter i mars 2023
Svar från VPO The Suryaa 17 apr. 2023
Dear Ms. Sylvia, We realize your experience hasn't been at par with your expectations. Please be assured that proper investigation has been done for the matter and would like to inform you that the cash payment done for the laundry was adjusted against other services used by you in the hotel and hence the bill was still showing as pending. I am sorry that the team was not able to clear this confusion. Regarding the issue of delay in car, please be rest assured that this has been taken up with the respective team to ensure that none of our guests face this issue again. Your feedback is of utmost value to us and we would ensure seamless experience for our guests in the future. Warm Regards, Greesh Bindra, Vice President Operations

10/10 Fantastiskt

sylvia

Reste i grupp
Gillade: Rummets bekvämlighet
Bodde här 1 natt i mars 2023
Svar från The Suryaa New Delhi 12 apr. 2023
We are so happy to hear that. Thank you so much for the feedback.Warm Regards,Greesh BindraVice President OperationsThe Suryaa New Delhi

8/10 Bra

Sayed

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 2 nätter i februari 2023
Svar från The Suryaa New Delhi 13 apr. 2023
Thank you for the 4 star rating & your valuable feedback. It was a pleasure to have you. We hope to see you again.Warm Regards,Greesh BindraVice President OperationsThe Suryaa New Delhi

2/10 Väldigt dåligt

Benjamin

Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
A éviter à tout prix
Une boite de nuit dans l'hôtel jusqu'au matin, dont la musique s'entend jusque dans les chambres. J'ai relevé 80 décibels à 3 heures du matin dans la chambre alors que j'étais au dernier étage. Le personnel est impuissant. Le confort de l'hôtel est convenable mais les chambres commencent à dater, nécessitant une rénovation. Je ne recommande absolument pas.
Bodde här 1 natt i september 2022

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2022

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2022

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i augusti 2022

4/10 Dåligt

SANJAYA

Affärsresenär, Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
We stayed at the Suryaa in order to be close to the Fortis Escort Hospital where my brother was undergoing a complex medical procedure. It was convenient for that reason. The front desk staff were not very helpful when needed. However, the housekeeping staff taking care of our 2 rooms were a delight...namely Mahesh and his team. They were super accomodating and supportive.
Bodde här 7 nätter i augusti 2022
Svar från Tonoy 5 sep. 2022
Greeting from The Suryaa New Delhi!Dear Sanjaya,we are extremely sorry for the inconvenience caused by our team during your stay. We have kept a note of the issues and will be positively addressed by the concern department. We hope you give us another chance to give you a memorable experience.Tonoy Ghosh Dastidar(Marketing Supervisor)