Exteriör

Recensioner av DoubleTree by Hilton Denver - Aurora

4 out of 5
DoubleTree by Hilton Denver - Aurora
13696 E Iliff Pl, Aurora, CO

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 573 av 1005 recensioner" "
8 - Bra i betyg. 248 av 1005 recensioner" "
6 - Okej i betyg. 87 av 1005 recensioner" "
4 - Dåligt i betyg. 42 av 1005 recensioner" "
2 - Väldigt dåligt i betyg. 55 av 1005 recensioner" "

9,0/10

Renlighet

8,8/10

Personal och service

8,6/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Lars

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2023
Svar från Scott Turbow 27 aug. 2023
Dear Lars,Thank you for staying with us and for taking the time to share your thoughts. It was our pleasure to host you and we look forward to seeing you on your next visit to the Aurora/Denver areaSafe travels,Scott TurbowGeneral Manager

10/10 Fantastiskt

Lexania

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to stay.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

yesenia

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great service when we got here got checked in right away
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Lee

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had an incredible time. The staff was extremely amazing. Will definitely be our go-to hotel whenever we are in the area.
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Tracey

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a very festive Mother’s Day celebration, one we really enjoyed! The atmosphere was diverse, very friendly and cozy, it was a wonderful way to celebrate Mom’s! We felt safe and secure. Our only concern was seeing a vehicle parked on the ramp portion of the handicapped spaces and seeing an elderly man with a walker have to park far away from the front entrance after all the handicapped spaces were taken. We realize it was an unusually large crowd with many guests arriving just to celebrate with their families in the restaurant/bar/lobby. We highly recommend it, even for locals who just need a great atmosphere to break away from the norm like we did. Thank you for great friendly service and the deliciously warm, fresh baked cookie was a wonderful surprise!
Bodde här 1 natt i maj 2024

6/10 Okej

Dana

Gillade inte: Personal och service
Bodde här 4 nätter i maj 2024

10/10 Fantastiskt

Sarah

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to stay.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Negussie

Gillade: Renlighet och personal och service
Bodde här 7 nätter i maj 2024
Svar från Scott Turbow 18 maj 2024
Dear Negussie,Thank you for taking the time to leave us a review from your recent stay. We are glad to see that you had a great experience and look forward to welcoming you back soon.Safe travels,Scott TurbowGeneral Manager

10/10 Fantastiskt

Anne

Gillade: Renlighet, personal och service och boendets skick och faciliteter
curteous and helpful staff. Rooms were large and clean.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Michael

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great overall experience. However, one of our family member's car was broken in to despite there being a large security truck with flashing lights park 60 ft away from it.
Bodde här 2 nätter i maj 2024
Svar från Scott Turbow 22 maj 2024
Dear Michael,Thank you very much for staying with us and for taking the time to share your thoughts. I am very sorry to hear that your family's car was broken in to. We work closely with our local Police Department and support them in any way we can. We hope that you will consider us again on your next visit to the area.Safe travels,Scott TurbowGeneral Manager

8/10 Bra

Alma

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our stay was a one night for a family of 4. Overall the hotel was very nice and pleasant the staff upon checking in was very friendly. The rooms were clean and spacious. The only down fall but was the noise from the highway for the room that was giving to us but it didn't bother us at all. Will stay again on our next visit
Bodde här 1 natt i maj 2024
Svar från Scott Turbow 21 maj 2024
Dear Alma,Thank you for staying with us and for taking the time to share your thoughts. We are delighted to hear that you enjoyed your stay and the staff and we hope to see you again soon.Safe travels,Scott TurbowGeneral Manager

10/10 Fantastiskt

Christine

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It's very nice & clean
Bodde här 1 natt i maj 2024
Svar från Scott Turbow 13 maj 2024
Dear Christine,Thank you for staying with us and for taking the time to share your thoughts. We are glad that you found the hotel to be nice and clean and we hope to see you again soon.Safe travels,Scott TurbowGeneral Manager

10/10 Fantastiskt

jamacia

Gillade: Personal och service och boendets skick och faciliteter
They treated us so well. It was several different events in town but nothing stopped the top tier service. Thank you all!!!
Bodde här 4 nätter i maj 2024
Svar från Scott Turbow 11 maj 2024
Dear jamaica,Thank you very much for the kind comments and we are glad that you enjoyed your stay so much. It was our pleasure to host you and we hope to see you again on your next visit to the Aurora/Denver area.Safe travels,Scott TurbowGeneral Manager

8/10 Bra

Ian

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Scott Turbow 9 maj 2024
Dear Ian,Thank you for staying with us. We appreciated hosting you as our guest and hope to see you again soon.Safe travels,Scott TurbowGeneral Manager

8/10 Bra

Scott

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice property nice staff and a very confortable bed. for the most part a pleasant stay… As I was checking out I asked for some hot water for my tea and they wanted to charge me. Again, they wanted to charge me for hot water.!
Bodde här 2 nätter i april 2024
Svar från Scott Turbow 11 maj 2024
Dear Scott,Thank you for staying with us and for taking the time to share your thoughts. We are glad to hear that you enjoyed your stay overall and I am sorry to hear that you had an issue getting some hot water from our coffee machine. We hope that you will consider us again on your next visit to the Aurora/Denver area.Safe travels,Scott TurbowGeneral Manager

10/10 Fantastiskt

Amy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We flew in for a short trip specifically to attend a concert at Red Rocks. The fact that this hotel offers free shuttle to and from the airport was HUGE. It is a very nice hotel and that extra perk sealed the deal. We will definitely be staying here again.
Bodde här 2 nätter i april 2024
Svar från Scott Turbow 11 maj 2024
Dear Amy,Thank you for staying with us and we are glad to hear that you had such a great experience with the hotel and with our complimentary airport shuttle (available 6a - 10p, 7 days a week). We look forward to hosting you again on your next visit to the area.Safe travels,Scott TurbowGeneral Manager

10/10 Fantastiskt

Rodolfo

Bodde här 1 natt i april 2024
Svar från Scott Turbow 18 maj 2024
Dear Rodolfo,Thank you for taking the time to leave us a review from your recent stay. We are glad to see that you had a great experience and look forward to welcoming you back soon.Safe travels,Scott TurbowGeneral Manager

8/10 Bra

Jan

It was ok - just a little older property- all in all an acceptable experience!
Bodde här 1 natt i april 2024
Svar från Scott Turbow 25 apr. 2024
Dear Jam,Thank you for taking the time to share your thoughts about your recent stay. It was our pleasure to host you and we hope to see you again on your next visit to the Aurora/Denver area.Safe travels,Scott TurbowGeneral Manager

6/10 Okej

Elisa

Reste i grupp
Gillade: Renlighet och bekvämligheter
Gillade inte: Personal och service
Strange atmosphere. Comfortable bed.
Bodde här 2 nätter i april 2024
Svar från Scott Turbow 25 apr. 2024
Dear Elisa,Thank you for staying with us. I am not sure what you mean by a strange atmosphere but I would welcome the opportunity to learn more about your experience. Please feel free to reach out to me at your opportunity. Safe travels,Scott TurbowGeneral Manager

10/10 Fantastiskt

Andrew

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy check in, friendly front desk staff, clean room, no complaints
Bodde här 1 natt i april 2024
Svar från Scott Turbow 25 apr. 2024
Dear Andrew,Thank you for taking the time to share your thoughts from your recent stay. We are glad to see that you had a great experience and look forward to welcoming you back soon.Safe travels,Scott TurbowGeneral Manager

6/10 Okej

Derek

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Their not as specific about shuttle until you start asking. Maybe should explain better on site
Bodde här 3 nätter i april 2024
Svar från Scott Turbow 25 apr. 2024
Dear Derek,Thank you for staying with us and for taking the time time to share your thoughts. The shuttle times are listed on Expedia in all places that they let us and we are sorry that we missed them. We hope that you will give us another chance on your next visit to the Aurora/Denver area.Safe travels,Scott TurbowGeneral Manager

10/10 Fantastiskt

Albert

Bodde här 3 nätter i april 2024
Svar från Scott Turbow 13 maj 2024
Dear Albert,Thank you for staying with us and for taking the time to share your thoughts. It was our pleasure to host you and we look forward to seeing you on your next visit to the Aurora/Denver areaSafe travels,Scott TurbowGeneral Manager

10/10 Fantastiskt

Lissette

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The front desk lady Liz was very helpful and kind
Bodde här 2 nätter i april 2024
Svar från Scott Turbow 24 apr. 2024
Dear Lissette,Thank you for staying with us and for taking the time to share your thoughts. We appreciate your kind comments about Liz and I will make sure to share them with her. We hope to see you again soon.Safe travels,Scott TurbowGeneral Manager

8/10 Bra

Sandra

Gillade: Renlighet
Gillade inte: Personal och service
Bodde här 3 nätter i april 2024
Svar från Scott Turbow 24 apr. 2024
Dear Sandra,Thank you for staying with us and for taking the time to share your thoughts. It was our pleasure to host you and we look forward to seeing you on your next visit to the Aurora/Denver areaSafe travels,Scott TurbowGeneral Manager

10/10 Fantastiskt

Toni

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Well kept, modern decor, friendly staff, near highway, can walk to or get a hotel shuttle to nearby shops.
Bodde här 1 natt i april 2024
Svar från Scott Turbow 24 apr. 2024
Dear Toni,Thank you for taking the time to share your thoughts about your recent stay. We appreciate that you liked so many aspects of our hotel. We hope to see you again on your next visit to the Aurora/Denver area.Safe travels,Scott TurbowGeneral Manager

2/10 Väldigt dåligt

Kimberly

Bodde här 3 nätter i april 2024
Svar från Scott Turbow 24 apr. 2024
Dear Kimberly,I am sorry that you had anything less than a stellar stay. Please feel free to reach out to me at your opportunity and I am happy to understand how we can do better in the future. Thank you for staying with us.

10/10 Fantastiskt

Iris

Reste i grupp
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
Very nice and clean. Rude and sassy front desk staff
Bodde här 2 nätter i april 2024
Svar från Scott Turbow 24 apr. 2024
Dear Iris,Thank you for taking the time to share your thoughts. I am glad that you enjoyed the hotel and apologize that you did not have a good interaction with our staff. We work hard to take care of our guests and I am sorry that was not your experience. Thank you again for staying with us.Safe travels,Scott TurbowGeneral Manager

10/10 Fantastiskt

Celina

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The shuttle driver was amazing. Cordial, kind, friendly, and professional. The property is clean and nicely decorated.
Bodde här 2 nätter i april 2024
Svar från Scott Turbow 24 apr. 2024
Dear Celina,Thank you for taking the time to leave a comment about your shuttle driver. Our shuttle team works hard to take care of our guests and we are glad that they made a difference for you. We hope to see you again soon.Safe travels,Scott TurbowGeneral Manager

10/10 Fantastiskt

Mayra

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Scott Turbow 13 apr. 2024
Dear Mayra,Thank you for taking the time to leave us a review from your recent stay. We are glad to see that you had a great experience and look forward to welcoming you back soon.Safe travels,Scott TurbowGeneral Manager

8/10 Bra

Laura

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our car was broken into and the staff just shrugged and pointed to signs saying they are not responsible. Aurora is a very scary place.
Bodde här 1 natt i april 2024
Svar från Scott Turbow 12 apr. 2024
Dear Laura,Thank you for taking the time to share your thoughts on your recent stay. I am glad that you enjoyed your stay and we are certainly sorry to hear that your car was broken in to. We believe that the Aurora police are best suited to assist you with this and will help them in any way we can. We take the security of our guests and their belongings very seriously.Thank you again for staying with us.Safe travels,Scott TurbowGeneral Manager

8/10 Bra

Chris

Gillade: Renlighet, personal och service och bekvämligheter
There was only one working elevator.
Bodde här 2 nätter i april 2024
Svar från Scott Turbow 19 apr. 2024
Dear Chris,Thank you for staying with us and for taking the time to share your thoughts. I am glad that you enjoyed your stay and apologize that there was an issue with the elevator. We worked with our elevator company to fix the issue as soon as possible and appreciate your understanding. We hope to see you again on your next visit to the Aurora/Denver area.Safe travels,Scott TurbowGeneral Manager

6/10 Okej

Rich

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Toilet in room was clogged the first day we arrived. Shower constantly dripped, even after engineer fixed it. Shower handle probably needs to be replaced. Shower head is on wrong side of shower, so that when you turn on the water you get hit with initial cold water because you have to reach around glass wall to turn on the water -- poor design.
Bodde här 4 nätter i april 2024
Svar från Scott Turbow 19 apr. 2024
Dear Rich,Thank you for taking the time to share your thoughts. I am so sorry that you had issues with the bathroom in your room. I am glad that you let us know about your issues and I am sorry that we did not completely fix it. I will work with our Engineers to do better. Thank you again for staying with us.Safe travels,Scott TurbowGeneral Manager

10/10 Fantastiskt

Gabriele

Bodde här 1 natt i april 2024
Svar från Scott Turbow 9 maj 2024
Dear Gabriele,Thank you for staying with us and for taking the time to share your thoughts. It was our pleasure to host you and we look forward to seeing you on your next visit to the Aurora/Denver areaSafe travels,Scott TurbowGeneral Manager

10/10 Fantastiskt

Faris

Bodde här 2 nätter i mars 2024
Svar från Scott Turbow 24 apr. 2024
Dear Faris,Thank you for taking the time to leave us a review from your recent stay. We are glad to see that you had a great experience and look forward to welcoming you back soon.Safe travels,Scott TurbowGeneral Manager

10/10 Fantastiskt

Jennifer

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bar at hotel was fantastic! Staff was super friendly and convenient to airport. Very clean and nice rooms!
Bodde här 1 natt i mars 2024
Svar från Scott Turbow 19 apr. 2024
Dear Jennifer,Thank you so much for the great comments about the hotel and bar. We are delighted that you enjoyed so many aspects about the hotel and hope to see you again soon.Safe travels,Scott TurbowGeneral Manager

8/10 Bra

Jemu

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The allocated parking space for cars were extremely small, even for the smallest vehicle. Each car had to park into the other space in hopes to properly fit.
Bodde här 1 natt i mars 2024
Svar från Scott Turbow 19 apr. 2024
Dear Jemu,Thank you for staying with us and for taking the time to share your thoughts. I am glad that you liked your stay overall and apoligize that you found the parking spaces to be small. We hope to see you again on your next visit to the Aurora/Denver area.Safe travels,Scott TurbowGeneral Manager

10/10 Fantastiskt

Toby

Reste med familjen
Check in was great! The staff are very friendly and helpful. The carpet and rooms are dated.
Bodde här 1 natt i mars 2024
Svar från Scott Turbow 18 apr. 2024
Dear Toby,Thank you for staying with us and for taking the time to share your thoughts. We are delighted to hear that you enjoyed the staff and your stay and hope to see you again soon.Safe travels,Scott TurbowGeneral Manager

4/10 Dåligt

Shantaine

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
This is my second time staying at Doubletree Hotel. There bed was really hard and hurt my back. I didn’t like they cut off the Wi-Fi on the seventh day and I was staying for 8 days. Breakfast is not free but they keep advertising saying it’s free.
Bodde här 8 nätter i mars 2024
Svar från Scott Turbow 17 apr. 2024
Dear Shantaine,Thank you for staying with us. I would welcome the opportunity to speak with you about your experience. We don't stop the wifi from working or offer a free breakfast and I would be happy to better understand what happened during your stay. Please feel free to reach out to me at your opportunity.Safe travels,Scott TurbowGeneral Manager

8/10 Bra

Deborah

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
More amenities than I expected.
Bodde här 1 natt i mars 2024
Svar från Scott Turbow 9 apr. 2024
Dear Deborah,Thank you for taking the time to leave us a review from your recent stay. We are glad to see that you had a great experience and look forward to welcoming you back soon.Safe travels,Scott TurbowGeneral Manager

8/10 Bra

David

Bodde här 7 nätter i mars 2024
Svar från Scott Turbow 19 apr. 2024
Dear David,Thank you for staying with us and for taking the time to share your thoughts. It was our pleasure to host you and we look forward to seeing you on your next visit to the Aurora/Denver areaSafe travels,Scott TurbowGeneral Manager

8/10 Bra

Jason

Bodde här 2 nätter i mars 2024
Svar från Scott Turbow 19 apr. 2024
Dear Jason,Thank you for taking the time to leave us a review from your recent stay. We are glad to see that you had a great experience and look forward to welcoming you back soon.Safe travels,Scott TurbowGeneral Manager

10/10 Fantastiskt

Lezer

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Scott Turbow 4 apr. 2024
Dear Lezer,Thank you for staying with us and for taking the time to share your thoughts. It was our pleasure to host you and we look forward to seeing you on your next visit to the Aurora/Denver areaSafe travels,Scott TurbowGeneral Manager

8/10 Bra

Yvonne

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Everything was great except the slow service at front desk, unsolicited political conversation from old security guy and the hot tub wasn’t working!
Bodde här 1 natt i mars 2024
Svar från Scott Turbow 14 apr. 2024
Dear Yvonne,Thank you for staying with us and for taking the time to share your thoughts. I apologize for the slow service at the desk and that unwarranted conversation from the security guard. We will certainly address these issue to ensure they do not happen again. We hope to see you again soon.Safe travels,Scott TurbowGeneral Manager

10/10 Fantastiskt

Alfredo

Bodde här 1 natt i mars 2024
Svar från Scott Turbow 14 apr. 2024
Dear Alfredo,Thank you for staying with us and for taking the time to share your thoughts. It was our pleasure to host you and we look forward to seeing you on your next visit to the Aurora/Denver areaSafe travels,Scott TurbowGeneral Manager

10/10 Fantastiskt

Valerie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Scott Turbow 4 apr. 2024
Dear Valerie,Thank you for taking the time to leave us a review from your recent stay. We are glad to see that you had a great experience and look forward to welcoming you back soon.Safe travels,Scott TurbowGeneral Manager

10/10 Fantastiskt

Montel

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice you won’t be disappointed. This is a great place to stay stay.
Bodde här 1 natt i januari 2024
Svar från Scott Turbow 13 apr. 2024
Dear Montel,Thank you for taking the time to leave us a review from your recent stay. We are glad to see that you had a great experience and look forward to welcoming you back soon.Safe travels,Scott TurbowGeneral Manager

10/10 Fantastiskt

Albert

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Renee was a great welcome to the hotel, and made check in very pleasant
Bodde här 1 natt i mars 2024
Svar från Scott Turbow 13 apr. 2024
Dear Albert,Thank you for staying with us and for taking the time to share your thoughts. We appreciate the kind words about Renee and will share them with her and her peers. We hope to see you again soon.Safe travels,Scott TurbowGeneral Manager

10/10 Fantastiskt

Nora

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Scott Turbow 4 apr. 2024
Dear Nora,Thank you for taking the time to leave us a review from your recent stay. We are glad to see that you had a great experience and look forward to welcoming you back soon.Safe travels,Scott TurbowGeneral Manager

10/10 Fantastiskt

Rui

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Scott Turbow 4 apr. 2024
Dear Rui,Thank you for taking the time to leave us a review from your recent stay. We are glad to see that you had a great experience and look forward to welcoming you back soon.Safe travels,Scott TurbowGeneral Manager

4/10 Dåligt

John

Reste i grupp
Gillade: Renlighet
Gillade inte: Personal och service och bekvämligheter
Limited airport shuttle hours. And every little detail is an up charge. Not even free coffee. Paint peeling off the bathroom ceiling bathroom fixtures broken.
Bodde här 1 natt i mars 2024
Svar från Scott Turbow 20 mars 2024
Dear John,Thank you for staying with us. We are very clear and transparent in our shuttle which runs from 6am -10pm, 7 days a week. It is posted on our site and on this site and I am sorry that you feel that you unclear. We do provide complimentary coffee in all guests rooms and have a Starbucks machine in the lobby that is not complimentary. I apologize that these were not a fit for your needs.We hope that you will consider us again on your next visit to the area.Safe travels,Scott TurbowGeneral Manager