Interiör

Recensioner av Hilton Denver City Center

4 out of 5
Hilton Denver City Center
1701 California St, Denver, CO

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 545 av 1001 recensioner" "
8 - Bra i betyg. 200 av 1001 recensioner" "
6 - Okej i betyg. 116 av 1001 recensioner" "
4 - Dåligt i betyg. 85 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 55 av 1001 recensioner" "

8,8/10

Renlighet

8,6/10

Personal och service

8,0/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

maria corazon, chula vista

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i maj 2024

4/10 Dåligt

NATHANIEL

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Bodde här 2 nätter i april 2024

2/10 Väldigt dåligt

Corey

Gillade inte: Renlighet
Bodde här 3 nätter i maj 2024
Svar från - Raine Mitchell, Front Office Manager 9 maj 2024
Thank you for being our guest and for taking the time to complete our Survey and sharing your experience with the Hilton Denver City Center. I noticed that your scores would indicate that your stay was less than satisfactory. Please accept our sincere apologies for any inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. If you have any specific items to share, our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit.We would like to regain your trust and hope to serve you again in the future. If I may be of assistance or if you have additional feedback you would be willing to share, please don’t hesitate to contact me.

10/10 Fantastiskt

Douglas

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Best pillows !!!
Bodde här 4 nätter i april 2024
Svar från La'Myia 2 maj 2024
It is wonderful to hear you enjoyed the quality of our pillows. We hope to have you stay with us again!

2/10 Väldigt dåligt

Eric

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Lenaya 1 maj 2024
Thank you for your feedback. We are sorry to see you were unsatisfied with your stay. Please feel free to reach out to the hotel directly to discuss your concerns.

10/10 Fantastiskt

Nicole

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfect stay courteous staff
Bodde här 4 nätter i april 2024
Svar från Lenaya 29 apr. 2024
We are delighted to hear you enjoyed your stay with us! Thank you for choosing Hilton.

2/10 Väldigt dåligt

Andrew

Gillade inte: Boendets skick och faciliteter
Track on bathroom door was broken a guest was trapped in the bathroom
Bodde här 1 natt i april 2024
Svar från Lamyia 28 apr. 2024
I sincerely apologize for the for the status of your restroom door. And the experience that followed. We will definitely make sure we are taking care of rooms to ensure a comfortable and safe stay for our guests.

10/10 Fantastiskt

Jorie

Gillade: Renlighet och personal och service
Very nice hotel, room was decent for the time I was there
Bodde här 2 nätter i april 2024
Svar från Lenaya 29 apr. 2024
We are delighted to hear you enjoyed your stay with us! Thank you for choosing Hilton.

10/10 Fantastiskt

Abigail Rose

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was very helpful and the place was clean and really nice
Bodde här 2 nätter i april 2024
Svar från La'Myia 27 apr. 2024
That is wonderful to hear! We are so happy to know that you enjoyed your stay with us!

10/10 Fantastiskt

Nash

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good place to stay for for couple of days- convenient down down location.
Bodde här 3 nätter i april 2024
Svar från Ruben Membreno 25 apr. 2024
Nash, Thank you for your feedback! We hope to see you agaiin!

10/10 Fantastiskt

Keosha

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I really loved my stay. Room was very clean, and staff very friendly!
Bodde här 2 nätter i april 2024
Svar från Ruben Membreno 25 apr. 2024
Keosha, Thank you for your feedback! We hope to see you soon!

6/10 Okej

Marisa

Affärsresenär
Gillade: Renlighet
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
This property is old, needs to be refurbished and the service is non-existent. I picked it due to location but there are many other options around and I would recommend them
Bodde här 5 nätter i april 2024
Svar från Ruben Membreno 24 apr. 2024
Marisa, Thank you for your feedback.

4/10 Dåligt

Tula

Reste med familjen
Dirty gym, long lines for elevators, only option to store luggage was on the basement level.
Bodde här 2 nätter i april 2024
Svar från - Raine Mitchell, Front Office Manager 22 apr. 2024
Thank you for being our guest and for taking the time to complete our Survey and sharing your experience with the Hilton Denver City Center. I see that your stay was less than satisfactory. Please accept our sincere apologies for any inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Your feedback has been brought to the attention of management, our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit.We would like to regain your trust and hope to serve you again in the future. If I may be of assistance or if you have additional feedback you would be willing to share, please don’t hesitate to contact me.

10/10 Fantastiskt

Nina

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy to get to the theater
Bodde här 1 natt i april 2024
Svar från Lenaya 14 apr. 2024
Thank you for your review! We are glad to hear that you enjoyed your stay with us. We look forward to seeing you again.

6/10 Okej

trever

Reste med sin partner
Gillade: Renlighet
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The room was clean but lacking in amenities - and the front desk was unwilling to help. There was also listed on site parking, but did not know it would be $24 daily until we checked in, and that the parking garage would be difficult to access from the hotel. The hotel also over cooked our room and forced an additional $30 a night charge and did not provide the city view as listed in the booking.
Bodde här 5 nätter i april 2024
Svar från Ruben Membreno 15 apr. 2024
Trever, I would like to thank you for sharing your feedback with us. The Executive Team will review your comments. Thank you,

10/10 Fantastiskt

Luis Alberto

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Close to places I traveled to Denver for
Bodde här 2 nätter i april 2024
Svar från Lenaya 14 apr. 2024
Thank you for your review! We are glad to hear that you enjoyed your stay with us. We look forward to seeing you again.

10/10 Fantastiskt

Angela

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från La'Myia 11 apr. 2024
We are happy to know that you enjoyed your stay with us! We hope to see you again soon!

10/10 Fantastiskt

BEAU

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Thank you
Bodde här 1 natt i april 2024
Svar från La'Myia 11 apr. 2024
We are happy to know that you enjoyed your stay with us!

10/10 Fantastiskt

Joan, San Antonio

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Liked how close and assesable it was to everything and the staff was wonderful.
Bodde här 2 nätter i april 2024
Svar från La'Myia 11 apr. 2024
We are happy to know you enjoyed the property and location We hope to see you again soon.

10/10 Fantastiskt

Donald

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good customer service! Clean room including the bathroom. Bar was nice and the service was excellent. Will be returning.
Bodde här 1 natt i april 2024
Svar från La'Myia 11 apr. 2024
We are so happy to hear about your experience with us! We look forward to having you stay with us again!

10/10 Fantastiskt

Laura

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Best property on Denver I have stayed at in a long time, we will be back.
Bodde här 1 natt i april 2024
Svar från Lenaya 7 apr. 2024
We are so happy to hear you enjoyed your stay with us! We thank you for your business and hope to see you again soon!

6/10 Okej

Pete

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Lenaya 7 apr. 2024
Thank you for taking the time to submit your review. We appreciate your business and hope to see you again!

10/10 Fantastiskt

Jose

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was very friendly & courteous
Bodde här 6 nätter i mars 2024
Svar från Raine Mitchell 3 apr. 2024
Thank you for sharing your recent experience with us at the Hilton Denver City Center. It was a pleasure having you and we hope to serve you again whenever your travels bring you back to Denver.

10/10 Fantastiskt

Gerald

Bodde här 1 natt i mars 2024
Svar från - Raine Mitchell, Front Office Manager 19 apr. 2024
Thank you for being our guest and taking the time to rate your recent experience at the Hilton Denver City Center we look forward to welcoming you back when next you visit Denver.

10/10 Fantastiskt

Alberto

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
La ubicación
Bodde här 1 natt i februari 2024
Svar från - Raine Mitchell, Front Office Manager 31 mars 2024
Thank you for being our guest and taking the time to rate your recent experience at the Hilton Denver City Center we look forward to welcoming you back when next you visit Denver.

6/10 Okej

Mark

Reste med sin partner
Didn’t like the incidental charge of $25 forcing us to dine there. Tried checking in early and lady was going to charge $50 extra for being early.
Bodde här 1 natt i mars 2024
Svar från - Raine Mitchell, Front Office Manager 31 mars 2024
Thank you for being our guest and for taking the time to complete our Survey and sharing your experience with the Hilton Denver City Center. I noticed that your scores would indicate that your stay was less than satisfactory. Please accept our sincere apologies for any inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. We have confirmed that the Destination fee is listed on Expedia under the price details and Important information sections of the site both before and during the booking process to be as transparent as possible. The hotel's standard check-in time is 4pm. This allows us time after guests check out of the room to ensure the rooms have been cleaned and are ready for new occupants. To rush that time there is an associated fee.We would like to regain your trust and hope to serve you again in the future. If I may be of assistance or if you have additional feedback you would be willing to share, please don’t hesitate to contact me.

10/10 Fantastiskt

William Bennett, Simi Valley

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay! The parking is actually at a building separate and unrelated to the hotel so you have to pay each and every time you leave. It would have been better if we could have been charged a flat fee per day so we could go in and out.
Bodde här 2 nätter i mars 2024
Svar från - Raine Mitchell, Front Office Manager 31 mars 2024
Thank you for being our guest and taking the time to rate your recent experience at the Hilton Denver City Center we look forward to welcoming you back when next you visit Denver.

10/10 Fantastiskt

Chad Barnes-

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice
Bodde här 2 nätter i mars 2024
Svar från Justin 26 mars 2024
Thank you so much for the feedback! Come and see us again soon!

10/10 Fantastiskt

Brice, Rowlett

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property is very clean and upscale, i had a problem with the valet parking on return of my rental car they notice damage to the driver side mirror the cover was missing. i only drove it to the hotel and back to the rental car place so something happen when i gave it the valet people. i purchase damage insurance from expedia so i am waiting to hear from the rental car if any other action is necessary.
Bodde här 3 nätter i mars 2024
Svar från Ruben 16 mars 2024
Hi Brice, Thank you for your feedback. Please do not hesitate to reach out if you have any questions.

10/10 Fantastiskt

Marisa

Bodde här 1 natt i mars 2024
Svar från - Raine Mitchell, Front Office Manager 31 mars 2024
Thank you for being our guest and taking the time to rate your recent experience at the Hilton Denver City Center we look forward to welcoming you back when next you visit Denver.

10/10 Fantastiskt

Janelle

Bodde här 1 natt i februari 2024
Svar från Ruben Membreno 27 feb. 2024
Janelle - Thabk you for sharing your experience with us. We hope to see you soon.

10/10 Fantastiskt

Richard

Reste med familj och småbarn
Gillade: Bekvämligheter
The staff are friendly, Great and please how clean it is. Restaurant kinda expensive.
Bodde här 1 natt i februari 2024
Svar från Ruben Membreno 27 feb. 2024
Richard, Thank you for sharing your experience with us. We hope to see you soon.

10/10 Fantastiskt

missy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Had a great stay
Svar från Ruben Membreno 27 feb. 2024
Missy - Thank you for sharing your experience with us. We hope to see you soon!

10/10 Fantastiskt

Alan López

Bodde här 1 natt i februari 2024
Svar från Justin 26 mars 2024
Thank you so much for staying with us, hope to see you again soon!

8/10 Bra

Paul

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is in the center of downtown Denver and surrounded by high rise buildings. There are places that the sun only hits for a few minutes each day. The wind whips through intersections. Our room was smaller than expected but was comfortable. The shower drain clogged up on our last night. The hotel bar was our favorite spot to use the $25/night credit that you pay $59 towards a mandatory fee. Two drinks and one appetizer was $62! Valet parking was $59/night and the car came back dirty. I'm not a city dweller and don't handle all the homeless people that well. None of them approached us but I wasn't comfortable around them. There is a definite problem in Denver. Security guards are virtually in every business near the hotel. We were there to watch dance competitions and the facility is excellent for that.
Bodde här 2 nätter i februari 2024
Svar från Ruben Membreno 27 feb. 2024
Paul - Thank you for taking the time to share your feedback. We will share this with our Executive Team.

6/10 Okej

Dinah

Affärsresenär, Reste med sin partner
Gillade inte: Bekvämligheter
The hotel missed basic amenities and wasn’t up to the standard I expected of a Hilton
Bodde här 6 nätter i februari 2024
Svar från Lenaya 24 feb. 2024
Thank you for providing your feedback. We would like to hear more about your experience. If convenient for you, please reach out to the hotel directly and ask to speak with the manager on duty. We'd like the opportunity to understand how we can improve and if we can make it right for you.

10/10 Fantastiskt

Timothy

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was expensive to eat and drink
Bodde här 4 nätter i februari 2024
Svar från Ruben Membreno 19 feb. 2024
Timothy -Thank you for your feedback. We hope to see you soon!

10/10 Fantastiskt

Tatum

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från Ruben Membreno 19 feb. 2024
Tatum - thank you for sharing your experience with us.

10/10 Fantastiskt

Cristian

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Ruben Membreno 19 feb. 2024
Christina - Thank you for sharing your feedback with us. We hope to see you soon.

10/10 Fantastiskt

Jesus

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything was excellent the only thing was about the parking a little bit confused but good anyway
Bodde här 1 natt i februari 2024
Svar från Lenaya 18 feb. 2024
Thank you for your review. We are glad to hear you enjoyed your stay with us. See you next time!

10/10 Fantastiskt

Malinda

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från Ruben Membreno 15 feb. 2024
Malinda, thank you for your feedback. We hope to see you soon!

10/10 Fantastiskt

Christopher D

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024
Svar från Lenaya 18 feb. 2024
Thank you for staying at the Hilton Denver City Center!

10/10 Fantastiskt

Kara

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Ruben Membreno 13 feb. 2024
Kara - Thank you for your feedback! We hope to see you soon!

6/10 Okej

Jose Alejandro

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Pay more attention to the sidewalk, there was a lot of ice and it was very slippery when going to another building to park the car, the TV did not work, there was no hotel parking and it was an extra expense,
Bodde här 1 natt i februari 2024
Svar från Ruben Membreno 12 feb. 2024
Hi Jose Alejandro, Thank you for your feedback. We will share this feedback with our Executive Team.

10/10 Fantastiskt

PEDRO

Gillade: Personal och service och boendets skick och faciliteter
Exelente!!
Bodde här 4 nätter i februari 2024
Svar från Ruben Membreno 12 feb. 2024
Pedro - Thank you for taking your team and share your feedback with us.

4/10 Dåligt

Felix

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
$25 mandatory resort fee!
This hotel has a mandatory $25 resort fee that is NOT refundable. One can use that amount to for the bar and the in-house Starbucks but of course the computer system was down a we could only get partially reimbursed. Nice little scam
Bodde här 1 natt i februari 2024
Svar från Ruben Membreno 13 feb. 2024
Felix, Thank you for your feedback.

8/10 Bra

Kevin

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Nice, modern appearance. Great fitness facility. Lack of a small, convenience store inside facility was disappointing.
Bodde här 3 nätter i januari 2024
Svar från Ruben Membreno 12 feb. 2024
Kevin - Thank you for your feedback. We will share it with our Executive Team.

4/10 Dåligt

Jennifer, Bothell

Reste med familjen
Gillade: Renlighet
Gillade inte: Personal och service och bekvämligheter
This property adds extra charges that are not completely transparent when booking. Leaves a bad taste.
Bodde här 1 natt i februari 2024
Svar från Ruben Membreno 13 feb. 2024
Jennifer -Thank you for your feedback. We will share this with our Executive Team.

10/10 Fantastiskt

Stephen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great experience
Bodde här 3 nätter i januari 2024
Svar från Ruben Membreno 12 feb. 2024
Stephen -Thank you for your feedback! We hope to see you again.

8/10 Bra

Hao

Affärsresenär
Gillade: Renlighet och boendets skick och faciliteter
The location is great. The hotel imposes a mandatary destination charge of $25.
Bodde här 1 natt i januari 2024
Svar från Ruben Membreno 12 feb. 2024
Hao -Thank you for your feedback!