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Recensioner av AmericInn by Wyndham Johnston Des Moines

2.5 out of 5
AmericInn by Wyndham Johnston Des Moines
5050 Merle Hay Road, Johnston, IA

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 335 av 885 recensioner" "
8 - Bra i betyg. 295 av 885 recensioner" "
6 - Okej i betyg. 150 av 885 recensioner" "
4 - Dåligt i betyg. 77 av 885 recensioner" "
2 - Väldigt dåligt i betyg. 28 av 885 recensioner" "

8,2/10

Renlighet

8,4/10

Personal och service

7,8/10

Bekvämligheter

7,6/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

6/10 Okej

Chris

Gillade inte: Renlighet
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Denice

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice place.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Tamara

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very comfortable and close to God and shopping.
Bodde här 2 nätter i april 2024

8/10 Bra

Everett

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We enjoyed the fact that it was easy to get to right off the interstate, but you have to drive through a car dealership parking lot to get to it! The one thing we did not like about this particular motel was although the breakfast was somewhat hot and plentiful, they are not diabetic friendly at all! When asked about certain things such as sugar free syrup for the waffles, or anything else sugar free they just look at you like your some kind of freak! Other than that it is a great place to stay!
Bodde här 1 natt i april 2024
Svar från Guest Service Representative 25 apr. 2024
Thank you for your feedback! I am delighted to hear that you were able to enjoy your stay with us! I would like to offer my sincerest apologies for not being very diabetic friendly. We will change that, I am sorry to hear that our staff looked at you that way. We sincerely hope to see you again in the future.

10/10 Fantastiskt

pam

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy to find and easy parking. Room was very clean. Beds comfortable. Breakfast was good. Front desk and breakfast crew were very customer service oriented. Would stay here again.
Bodde här 1 natt i mars 2024
Svar från Guest Service Representative 25 apr. 2024
Thank you for your feedback! I am truly delighted to hear that you enjoyed your stay and that you were able to enjoy our amenities. I am also happy to hear that our staff made you feel welcome! We hope to see you again!

6/10 Okej

Sasikumar

Gillade: Bekvämligheter
Staff allocated unclean room and then another room for which access keys did not work. Had to climb down a floor every time to the reception because of this
Bodde här 2 nätter i januari 2024
Svar från Guest Service Representative 4 apr. 2024
My sincerest apologies for the inconveniences you experienced during your recent stay with us. Please rest assured that we have reached out to housekeeping to ensure that this does not happen again.

10/10 Fantastiskt

Sasikumar

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Value for money
Bodde här 2 nätter i mars 2024
Svar från Guest Service Representative 4 apr. 2024
I am delighted to hear that you enjoyed your stay with us! We hope to see you again!

6/10 Okej

Irene

Affärsresenär
My room had a lovely view of the pool. The property is older but fairly well maintained.
Bodde här 1 natt i mars 2024
Svar från Guest Service Representative 27 mars 2024
Thank you for your feedback! I would like to apologize for any inconvenience you may have experienced. We hope to see you again!

6/10 Okej

Nancy

Reste med familj och småbarn
Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Renlighet
The room was pretty dirty when we arrived, recepricles and outlets were loose from Walls and baseboards were loose too, which although not seeing any makes me nervous about things crawling through. There was no screen on window. I have a baby and four year old twins With me. I expected better from a hundred dollar hotel. The hot breakfast was very tasty.
Bodde här 1 natt i mars 2024
Svar från Guest Service Representative 26 mars 2024
I would like to offer my sincerest apologies for any inconveniences that you may have experienced during your recent stay. Thank you for bringing these issues to our attention. I would like to reassure you that they are being fixed as we speak. We sincerely hope to see you again.

10/10 Fantastiskt

luis Alberto

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent team members. Nice breakfast.
Bodde här 1 natt i mars 2024
Svar från Guest Service Representative 20 mars 2024
Thank you for your feedback and your kind words! I will share your comments with the staff who will be as pleased as I am to hear.

10/10 Fantastiskt

John

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A-1
Bodde här 1 natt i december 2023
Svar från Guest Service Representative 15 mars 2024
I am truly delighted to hear that you enjoyed your recent stay with us! We hope to see you again in the near future!

4/10 Dåligt

Mark

Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Guest Service Representative 7 mars 2024
Thank you for your feedback. I would like to offer my sincerest apologies for any inconveniences that you may have experienced during your recent stay. We hope to see you again!

8/10 Bra

John

Gillade: Personal och service
Just Ok
Bodde här 1 natt i mars 2024
Svar från Guest Service Representative 7 mars 2024
Thank you for your feedback! I would like to apologize for any inconvenience that you may have experienced during your recent stay. We sincerely hope to see you again!

10/10 Fantastiskt

Anthony

High value
Bodde här 1 natt i mars 2024
Svar från Guest Service Representative 7 mars 2024
Thank you for your feedback! I am delighted to hear that you enjoyed your stay with us and I would also like to thank you for the books as well! We hope to see you again!

8/10 Bra

Bruce

Bodde här 1 natt i mars 2024
Svar från Guest Service Representative 27 mars 2024
Thank you for your feedback! I am happy to hear that you enjoyed your recent stay! We hope to see you again!

10/10 Fantastiskt

Lalinne

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We like the hot breakfast of making your own waffles, sausage, eggs, and biscuits and gravy. It was nice to have orange juice, coffee, and teas too. Since we're in a time crunch, we like the convenience of NOT having to find breakfast elsewhere.
Bodde här 1 natt i februari 2024
Svar från Guest Service Representative 7 mars 2024
Thank you for your feedback! I am delighted to hear that you enjoyed your stay with us! It was wonderful meeting you! We hope to see you again!

10/10 Fantastiskt

Corwin

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Pleasant staff and nice room
Bodde här 1 natt i februari 2024
Svar från Guest Service Representative 23 feb. 2024
Thank you for your feedback! It was wonderful meeting you. I am delighted to hear that you enjoyed your stay with us and hope to see you again!

8/10 Bra

Wally

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Large rooms, clean. No elevator, so you must travel light. Nice breakfast. Woukd stay again
Bodde här 1 natt i februari 2024
Svar från Guest Service Representative 23 feb. 2024
I am delighted to hear that you enjoyed your stay with us! I do apologize for not having an elevator.

2/10 Väldigt dåligt

Kim

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room was dirty, curtains and chair were soiled. Won’t stay again
Bodde här 1 natt i februari 2024
Svar från Guest Service Representative 13 feb. 2024
Thank you for your feedback. I would like to offer my sincerest apologies for any inconveniences that you may have experienced during your recent stay with us! I have reached out to the staff in regards to these issues and we are correcting them as we speak.

10/10 Fantastiskt

Kathryn

Reste med sin partner
Gillade: Personal och service och boendets skick och faciliteter
Easy check-in process and the staff is great. Breakfast served has hot and cold options which was a nice surprise as well. Overal, I am very impressed with this hotel and staff.
Bodde här 1 natt i februari 2024
Svar från Guest Service Representative 7 feb. 2024
Thank you for your feedback! I am delighted to hear that your stay was an enjoyable one. I am also very happy to hear that you enjoyed breakfast. I will pass on your comments to our who will likewise be delighted! We hope to see you again in the future should your travels return you Johnston, IA again!

10/10 Fantastiskt

ALONSO

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean and welcoming
Bodde här 1 natt i januari 2024
Svar från Guest Service Representative 31 jan. 2024
Thank you for your feedback! I am delighted to hear that you enjoyed your recent stay with us! We hope to see you again in the future!

6/10 Okej

Verifierad resenär

Gillade: Personal och service
Bodde här 2 nätter i januari 2024
Svar från Guest Service Representative 29 jan. 2024
Thank you for your feedback! I am happy to hear that you enjoyed your stay with us! I would like to apologize for any inconveniences that you may have experienced during your recent stay as well. We hope to see you again in the future.

8/10 Bra

Andrea

Gillade: Renlighet och personal och service
Bodde här 1 natt i januari 2024
Svar från Guest Service Representative 29 jan. 2024
I am delighted to hear that you enjoyed your recent stay with us! I hope to see you again in the near future!

10/10 Fantastiskt

Michael

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Booked last second to stop, sleep, and leave, and it was very nice. Checked in after midnight with friendly staff. Breakfast was typical fare. Overall very happy with the choice to stay here. If you're looking for a reasonably priced night or two in Des Moines, you can book with a high degree of confidence that you'll find great value here.
Bodde här 1 natt i januari 2024
Svar från Guest Service Representative 26 jan. 2024
Thank you for your feedback! We are truly delighted to hear that you enjoyed your stay with us! We hope to see you again should your travels bring you back to Johnston again!

8/10 Bra

Jon

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very Good
I have stayed here many times. Close to restaurants. Clean, heat works well, good water pressure. Breakfast is very good, the usual, waffles, sausage, eggs, b&g, cereal, breads and fruit.
Bodde här 2 nätter i januari 2024
Svar från Guest Service Representative 25 jan. 2024
Thank you for your feedback! We are delighted to hear that you enjoyed your stay with us once again. We look forward to seeing you again next time your in town. Have a wonderful day!

2/10 Väldigt dåligt

Chaya

Bodde här 1 natt i januari 2024
Svar från Guest Service Representative 25 jan. 2024
I would like to offer my sincerest apologies for the inconveniences you may have experienced during your recent stay with us. We hope to see you again.

8/10 Bra

jim

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good Value
I booked this for the inexpensive price. That considered 8/10. Nothing special but the value was good.
Bodde här 1 natt i januari 2024
Svar från Guest Service Representative 26 jan. 2024
Thank you for your feedback! I am delighted to hear that you enjoyed your stay with us! We hope to see you again!

10/10 Fantastiskt

Franchesca, Des Moines

Reste med familjen, Reste med sin partner
Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Guest Service Representative 25 jan. 2024
Thank you for your feedback! We hope to see you again should your travels return you to Johnston again.

6/10 Okej

Barry

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bored in Johnson
Everything was great until we had no TV for the last day and a half. Very long day without TV and so cold outside could not do anything.
Bodde här 1 natt i januari 2024
Svar från Guest Service Representative 25 jan. 2024
I would like to offer my sincerest apologies for the inconveniences you experienced during your recent stay. We hope you will consider staying with us again.

10/10 Fantastiskt

Barry

Bodde här 2 nätter i januari 2024
Svar från Guest Service Representative 15 jan. 2024
I am truly delighted to hear that you enjoyed your recent stay with us! We look forward to seeing you again should your travels return you to Johnston again!

10/10 Fantastiskt

Dean

Bodde här 1 natt i januari 2024
Svar från Guest Service Representative 13 jan. 2024
Thank you for your feedback! We are delighted to hear that you enjoyed your recent stay with us! Hope to see you again in the future!

10/10 Fantastiskt

Sarah

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Always appreciate staying at this place each year I travel to Rapid City for wrestling.
Svar från Guest Service Representative 13 jan. 2024
It was wonderful having you stay with us as always! We look forward to seeing you next year!

10/10 Fantastiskt

Sarah

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great place to stay.
Svar från Guest Service Representative 13 jan. 2024
I am truly delighted to hear that you enjoyed your recent stay with us! We sincerely hope to see you again soon!

2/10 Väldigt dåligt

lori

Affärsresenär
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
I didn't like anything about this property. I will never stay there again. Cold air poured in around the window, I couldn't charge my phone, the TV didn't work.
Bodde här 2 nätter i januari 2024
Svar från Guest Service Representative 13 jan. 2024
I would like to offer my sincerest apologies for the inconveniences you experienced during your stay! I have reached out to maintenance and they are currently fixing these issues as we speak!

4/10 Dåligt

Wayne L Decker Decker Tractor

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Guest Service Representative 13 jan. 2024
I would like to offer my sincerest apologies for the inconveniences that you experienced during your recent stay with us!

10/10 Fantastiskt

Kory

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Beat my expectations
The room was clean, the bed comfortable and the water hot. Also a solid breakfast! Was a welcome surprise for the low cost. Came away impressed and would definitely stay again.
Bodde här 1 natt i januari 2024
Svar från Guest Service Representative 13 jan. 2024
It was wonderful having you stay with us! We are delighted to hear that you enjoyed your stay! Hope to see you again!

10/10 Fantastiskt

Julie

Svar från Guest Service Representative 13 jan. 2024
I am delighted to hear that you enjoyed your recent stay with us! We hope to see you again!

10/10 Fantastiskt

Connie

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice Stay At Americinn Inn
Great Breakfast, Clean Rooms. Asked to be on the 1st floor and you made that possible.
Bodde här 2 nätter i december 2023
Svar från Guest Service Representative 13 jan. 2024
I am delighted to hear that we were able to accommodate your request and that you enjoyed your stay! We hope to see you again!

4/10 Dåligt

Julia

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Our room was not cleaned in the 3 days we stayed there. We didn't get clean towels or our beds made. I asked at the desk and they said they were down to one housekeeper, but that doesn't excuse a basic service that you pay for.
Bodde här 3 nätter i december 2023
Svar från Guest Service Representative 13 jan. 2024
I would like to offer my sincerest apologies for the inconveniences that you experienced during your recent stay.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från Guest Service Representative 13 jan. 2024
We are delighted to hear that you enjoyed your recent stay with us! Hope to see you again soon!

10/10 Fantastiskt

Jose, Bellevue

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff
Bodde här 2 nätter i december 2023
Svar från Guest Services 26 dec. 2023
Thanks for the review. We hope to serve you again soon.

2/10 Väldigt dåligt

Jake

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Mouse droppings in my room. Upgraded room had a cockroach wandering.
Bodde här 2 nätter i december 2023
Svar från Guest Service Representative 21 dec. 2023
Thank you for your feedback. I would like to offer my sincerest apologies for the inconveniences you experienced during your recent stay. I would like to reassure you that we have had an exterminator out to the property and they do come on a regular basis. We hope to see you again.

10/10 Fantastiskt

Keith

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
No clear entrance driveway
Bodde här 1 natt i december 2023
Svar från Guest Service Representative 21 dec. 2023
Thank you for your feedback! I do agree that it is a little tricky locating the hotel. I am however glad that this did not deter you from being able to enjoy your recent stay with us! Hope to see you again!

6/10 Okej

Alliyah

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Honestly this is a solid hotel if you’re looking for to stay a night or two in the Des Moines/Johnston area. The only thing is it just needs to be updated would be nice if it also included a hot tub in the pool area, besides that can’t complain a very solid hotel.
Bodde här 1 natt i december 2023
Svar från Guest Service Representative 21 dec. 2023
Thank you for feedback! I am happy to hear that you were able to enjoy your stay with us even without a hot tub. We hope to see you again in the future!

10/10 Fantastiskt

Jon

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Excellent
Clean, quiet, comfortable. Will stay again.
Bodde här 1 natt i december 2023
Svar från Guest Service Representative 21 dec. 2023
Thank you for your feedback! I am delighted to hear that you enjoyed your recent stay with us! Hope to see you again soon!

8/10 Bra

Andie

Gillade: Renlighet och personal och service
The room itself was recently redone and was nice- comfortable and quiet. I always appreciate when the sink and the toilet/shower are separated. My biggest complaint was that the lighting in the bathroom area was dim and hard to do makeup under. The hallways and common areas had not been redone, but they were clean and comfortable anyways. The breakfast was really good- they made sure things were ready for us early since our team had to leave really early in the morning. They had the exact same things every day, which I appreciated knowing what to expect. There were dogs, which I was expecting to be a nuisance, but I never heard them once I was inside my room. You could hear some barking in the halls, but that was it. The hotel just happened to be in a kind of awkward spot where there were a lot of people hanging around outside (hotel guest just smoking? Random people? Who knows.) I was traveling with students (ages 14-18) and I did not really feel comfortable having them out and about in common areas.
Bodde här 2 nätter i december 2023
Svar från Guest Service Representative 15 dec. 2023
Thank you for your feedback! I am delighted to hear that you enjoyed your stay with us! I will have maintenance look into the lighting issue in the rooms. I would like to offer my sincerest apologies that the smokers outside caused you discomfort. We hope to see you again!

10/10 Fantastiskt

Kelly

Reste med familjen
Bodde här 1 natt i december 2023
Svar från Guest Service Representative 13 dec. 2023
I am delighted to hear that you enjoyed your recent stay with us! We hope to see you again should your travels return you to Johnston, IA.

8/10 Bra

Alejandra

Bodde här 1 natt i december 2023
Svar från Guest Service Representative 13 dec. 2023
I am delighted to hear that you enjoyed your recent stay with us! We hope to see you again soon!

10/10 Fantastiskt

Christopher

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
The only thing that I wish that it had was a hot tub. Other than that, it was perfect for our stay visiting family
Svar från Guest Service Representative 13 feb. 2024
I am truly delighted to hear that you and your family enjoyed your stay with us! We sincerely hope to see you again in the future should your travels bring you to Johnston again!

10/10 Fantastiskt

William

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Pleasantly surprised! Hard to beat for the price! Nice rooms with decent amenities! Big TV in room! Breakfast had decent selection. I will definitely stay again!
Bodde här 1 natt i december 2023
Svar från Guest Service Representative 8 dec. 2023
I am delighted to hear that you truly enjoyed your stay and the amenities that we have to offer! We enjoyed having you as our guest! We look forward to seeing you again!