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Recensioner av Element West Des Moines

3 out of 5
Element West Des Moines
575 S Prairie View Dr, West Des Moines, IA

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 410 av 551 recensioner" "
8 - Bra i betyg. 88 av 551 recensioner" "
6 - Okej i betyg. 24 av 551 recensioner" "
4 - Dåligt i betyg. 21 av 551 recensioner" "
2 - Väldigt dåligt i betyg. 8 av 551 recensioner" "

9,6/10

Renlighet

9,2/10

Personal och service

9,2/10

Bekvämligheter

9,6/10

Boendets skick och faciliteter

9,4/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Gerrad

They didn’t have a room ready for us. Front desk was very nice but we had to wait an hour for the room
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

nina

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

6/10 Okej

Jimmy

Reste med familj och småbarn, Affärsresenär, Reste med familjen, Reste med husdjur
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
If they tell you they're fully booked, they're lying. Went to go extend with multiple outlets showing at least 9 available rooms - just for front desk and manager to insist that they were full but to "try to book and see if it will go through". They will tell you they are full so that they can maxamize profits on what little rooms they have left available. Slightly criminal in my opinion. Great hotel in terms of location and amenities though.
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Scott

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great place
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Adrienne, Los Angeles

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I loved the free breakfast in the mornings. It wasn't just pastries and coffee, but fresh pancakes, sausage, cereal, yogurt bar, etc. The staff was very friendly and allowed a late checkout at no additional charge. This was my second stay. I will definitely return again if I come back to Iowa.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Guy

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Love the outdoor amenities.Breakfast was excellent.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Kevin

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very clean & our room smelled great.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean
Bodde här 4 nätter i mars 2024

10/10 Fantastiskt

Amy

Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Samantha, Bethany

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We really enjoyed this property! Super clean, everyone was friendly, good breakfast, and just an overall good experience
Bodde här 1 natt i april 2024

8/10 Bra

Renee

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a nice stay at Element West Des Moines. The lobby area is beautiful,and overall the experience is a step above other hotels in its price range (nightly reception, a staff member cooking pancakes with fun toppings, etc.). When we checked in, we were given a room on the 2nd floor. I had requested a room on the top floor, and it was clear that the request had not been seen or recorded. Jennifer, was very kind and found us a room on the 3rd floor (there are 4 floors total), away from the elevator as we had originally requested. I was grateful for her kindness and help. Our room specifically needed to have a few paint touch ups done, and there were a few small perfectly round holes in the bathroom wall (maybe where they tried to put in the towel bar) and a bit of dirt near the shower door, but overall it was clean. It may be time to replace the beds, as they had a padded mattress cover on it, but it was still not plush. I have not stayed at other places in the area, but I think you would be pleased with your stay.
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Scott

Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Lisa

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was our first stay at Element and we will be back. Lots of conveniences and the staff was so friendly and accommodating!
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

jennifer

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I slept great
Bodde här 1 natt i januari 2024

8/10 Bra

Lora

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Check in was quick and the clerk, while not overly friendly, was polite and professional. The room was very large and the beds were comfortable. The a/c was my only complaint. We turned it all the way down but I was still very warm. Maybe that was a me problem. The bathroom was well lit but we were short a couple towels. I don’t recommend the restaurant across the street unless you are into loud sports bars with almost all high top tables. I do recommend going to Hurts Donuts!

10/10 Fantastiskt

Eric

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel is extremely clean and welcoming. Hotel staff is helpful and friendly. Pool area was clean and great for kids. Room was nice with plenty of room. Would recommend to anyone!
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Amy

Bodde här 1 natt i mars 2024

8/10 Bra

Sara

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel in great location. only compliant was that There was no soap or shampoo/conditioner in our room
Bodde här 1 natt i mars 2024

8/10 Bra

Kevin

Affärsresenär, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Only thing I didn’t like was that there was a bunch of drunk loud people at 1am in the lobby and loud music in the room next door the room wasn’t the room I ordered but it was clean and convenient
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Marcelina

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Shannon, Stout

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I loved the comfy bed, updated decor, clean room and great location for a walk to shopping and dining!
Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

Paul

Gillade: Renlighet, personal och service och boendets skick och faciliteter
H
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Jason

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Lance

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel has a ton of dining options and nightlife within walking distance.
Bodde här 1 natt i februari 2024

4/10 Dåligt

Jen

Reste i grupp, Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
There was stuck on food in one of the chairs, you could tell that housekeeping didn’t do a very good job and probably only vacuumed. All of the mirrors were dirty. silverware was gross. The staff was incredibly rude. Am I coworker who also had a room also had issues with the rude staff and cleanliness as well as the water pressure in the showers were absolutely terrible and the bed was really lumpy.
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Cari N Josh

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent pool, hot tub area
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Paul

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Mijha

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was great and the staff had great customer service!
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Sherri

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024

2/10 Väldigt dåligt

Ben

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Gillade inte: Personal och service och boendets skick och faciliteter
Terrible customer service!
There was a constant beeping sound coming from the kitchen. Told front desk and they advised to flip the kitchen breakers in my room but this solution didn’t work. They then said there was nothing they could do. In the morning, the front desk asked how my stay was at checkout, I told them I didn’t sleep but two hours intermittently because of the repeated beeping noise. She said it was my bad luck and walked away.
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Elouisa

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Super clean and love that it’s in walking distance to great bar/restaurant.
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Brooke

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice newer property. Good amenities and above average breakfast for this type property. Plenty of gathering space in the lobby area for groups or families to visit/bring snacks.
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Verifierad resenär

Gillade: Personal och service
Not a great experience.
The water pressure was horrible and the bed was way to firm and way to low to the ground(didn’t realize it was platform bed), wish there was more tv stations to watch, wasn’t comfortable adding my username and password to the tv to access apps. There were dirty dishes in the dishwasher too and no hairdryer in the bathroom. Your housekeeper knocked but opened the door immediately the next morning at 10:40. Check out is not til noon, we could have been getting dressed. Very unprofessional. Your receptionist was very kind and helpful though, she had a hairdryer in our room by the time we got back from the store.
Bodde här 1 natt i januari 2024

8/10 Bra

Joseph

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel. Breakfast is very good.
Bodde här 3 nätter i januari 2024

10/10 Fantastiskt

Richard, Green Bay

Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Peter

Gillade: Renlighet, personal och service och boendets skick och faciliteter
They have a happy hour and a great breakfast
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Jason

Reste med familjen
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Sylvia

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024

4/10 Dåligt

Sabrina

Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Tammie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Elaine

Bodde här 1 natt i januari 2024

6/10 Okej

Madison

Reste med sin partner
Gillade: Personal och service och boendets skick och faciliteter
Room was spacious and staff was friendly. The cleanliness could use some improvement as the kitchen area had a dirty stained sponge and dirty dishes in the dishwasher. The walls are thin and you can hear everything from the rooms to the side and above you. Bed was comfortable, but it was hard to sleep because of the noise. Overall ok for a quick one night stay.
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Mandy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Lovely
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Dennis

Bodde här 1 natt i december 2023

10/10 Fantastiskt

Jennifer, Des Moines

Bodde här 1 natt i december 2023

10/10 Fantastiskt

Katie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything was great
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Tami

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel, enjoyed the stay.
Very nice hotel, spacious rooms. Kids enjoyed the pool and hot tub was great after a long day. Good hot breakfast. People above us were making a bunch of noise and stomping around at 2am, but that isnt the hotels fault.
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Amanda

Bodde här 1 natt i december 2023

10/10 Fantastiskt

Larry

Reste med sin partner
Gillade: Bekvämligheter
Clean
Bodde här 1 natt i december 2023

6/10 Okej

Alison

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel and staff were fantastic! The issue is it is right next an EXTREMELY loud bar. We may as well have been in the bar as we could hear every song clearly well into the wee hours of the morning. It’s not the fault of the host tell staff, and as I said, they were fantastic. But unfortunately, we will not be staying here again since we could not get any sleep without downloading and using very loud white noise apps. It really was unbelievable.
Bodde här 4 nätter i november 2023