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Recensioner av Motel 6 Altoona, IA - Des Moines East

2 out of 5
Motel 6 Altoona, IA - Des Moines East
3225 Adventureland Dr, Altoona, IA

Recensioner

5,6
10 - Fantastiskt i betyg. 123 av 1000 recensioner" "
8 - Bra i betyg. 173 av 1000 recensioner" "
6 - Okej i betyg. 243 av 1000 recensioner" "
4 - Dåligt i betyg. 208 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 253 av 1000 recensioner" "

5,6/10

Renlighet

6,4/10

Personal och service

5,2/10

Bekvämligheter

5,2/10

Boendets skick och faciliteter

5,8/10

Hållbarhet

Recensioner

8/10 Bra

sven-inge

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juli 2017
Svar från brand team member 8 aug. 2017
Dear Sven-Inge, We appreciate you recognizing our excellent service, and we are glad to hear you enjoyed your stay. If you haven't already done so, please call our Guest Relations Department to share your experience. We hope to see you again soon. Safe Travels.

10/10 Fantastiskt

Jessica

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quict except for putting up with what I want to say drama leave that out of this building person or I will have issues to take care of
Bodde här 3 nätter i maj 2024
Svar från Brand Experience Team 14 maj 2024
Hi Jessica, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.Natalie #Team6

6/10 Okej

Michael

Reste med sin partner
Gillade: Personal och service
Simple and clean. Comfy bed. No problem with early check in. Hardish to get to and noisy by interstate but it didn’t cost alot
Bodde här 1 natt i april 2024
Svar från Brand Experience Team 7 maj 2024
Hi Michael,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 Dåligt

Joshua

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Brand Experience Team 29 mars 2024
Hi Joshua, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Natalie #Team6

4/10 Dåligt

Corey

Gillade inte: Bekvämligheter
Overall it was a basic place to rest for the night. I found the bed very uncomfortable. This was a spur of the moment, last minute stay, so I was not prepared for the lack of most self care products. A bar of soap, and that was it
Bodde här 1 natt i februari 2024

8/10 Bra

Shawn

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good place to rest
Bodde här 7 nätter i februari 2024

8/10 Bra

maria

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I didn't have problems to check in and My room was very clean. In my next trip I will reserve it again.
Bodde här 1 natt i februari 2024

8/10 Bra

Jesse

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024

8/10 Bra

Amber

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great updates!
the Updates to this hotel is very much appreciated- we had new floors, shower, beds, linen, towels.. nice! AC/Heater worked great- and always dog freindly!
Bodde här 2 nätter i januari 2024
Svar från Brand Experience Team 7 feb. 2024
Hi Amber, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

6/10 Okej

Brian

Gillade: Personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
Toilet wouldn’t flush and they didn’t even offer me a different room and there was plenty of rooms
Bodde här 1 natt i december 2023

8/10 Bra

Greg

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Gregory

Bodde här 1 natt i november 2023

10/10 Fantastiskt

Kizzy

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023

8/10 Bra

Ken

Bodde här 1 natt i oktober 2023

4/10 Dåligt

Joshua

Gillade inte: Renlighet och personal och service
I checked in and left about an hour of watching people check in the windows of my truck, staff was unpleasant and disrespectful. A remodel doesn’t make up for the lack of house keeping either.
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Candida

Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice quiet
Bodde här 1 natt i oktober 2023

6/10 Okej

Souleymane

It’s okay
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Duer

Bodde här 1 natt i september 2023

10/10 Fantastiskt

ROBERT

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
ez to get to
Bodde här 1 natt i september 2023
Svar från Nancy Y. 26 sep. 2023
Thank you for the perfect rating!!Nancy Y.#Team6

2/10 Väldigt dåligt

William

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
There was the worst day I've ever had at any Motel it was dirty it smelled horrible the people that work there were very unfriendly I actually only stayed one of my two nights
Bodde här 2 nätter i september 2023
Svar från Brand Experience Team 19 sep. 2023
Hi William,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

8/10 Bra

Michael

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2023

8/10 Bra

Matt

Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Jose

Reste med familj och småbarn, Reste med husdjur
Gillade: Renlighet, personal och service och bekvämligheter
It’s a nice motel 6
Bodde här 4 nätter i augusti 2023
Svar från Brand Experience Team 29 aug. 2023
Hi Jose,Thank you for the perfect rating!!Lilith#Team6

2/10 Väldigt dåligt

Darwin

Bodde här 3 nätter i augusti 2023

6/10 Okej

Shannon

Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Debra

Bodde här 1 natt i augusti 2023

6/10 Okej

Jordyn

Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2023

8/10 Bra

Erika

Reste med familjen
The rooms have been updated, but the overall place is run down. The lobby is just a desk behind glass and a row of vending machines. Beds were really uncomfortable.
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Britnie

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
New beds clean pool wasnt open do to not having chemicals to be able to but would definitely stay again
Bodde här 4 nätter i augusti 2023
Svar från Chris 14 aug. 2023
Thank you for the feedback. Look forward to seeing you again. Motel 6 staff

10/10 Fantastiskt

Aaron

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i augusti 2023
Svar från Chris 14 aug. 2023
thanks for the feedback.Have a great day Motel 6

6/10 Okej

Tara

Reste med familjen
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
I stayed last minute here because of being in Des Moines late. It was just myself and my grandaughter and i did not feel safe. Front desk lady said it was, but a lot of traffic with truck stop next door and you could hear the noise all night. Room looked newer but could tell it wasn’t done correctly. Gaps between flooring and tub ect. Hallway seriously needs updates as well as outdoors. Bed was comfortable but no other chair or couch in the room. Will not stay again.
Svar från chris 10 aug. 2023
Verry sorry for the inconvenience. We are as a staff working very hard to upgrade the hotel and make it safe and as joyable as possible. Thank you for your feedback and hope in the future you can give this location another chanceThank you again very muchMotel 6 mgmt

10/10 Fantastiskt

Demetrius

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i juli 2023
Svar från Chris 10 aug. 2023
thank you for your feedback. Look forward to seeing you again

6/10 Okej

Osborn

Gillade: Personal och service
Gillade inte: Renlighet
Bodde här 7 nätter i juli 2023
Svar från Chris 10 aug. 2023
Thank you very much for your feedback

6/10 Okej

Kathy

Reste med familjen
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
This hotel is run down and very scary from the outside Hallway carpet is disgusting Updated rooms are very nice and clean We got 2 rooms they were supposed to be the same and handicapped accessible Traveling with my 80 yr mother and my husband who need grab bars etc My moms room was perfect When got to ours there was no fridge or microwave Which we needed and paid for So they moved us to a different room that had a both but now it wasn’t handicapped ☹️We gave up The hotel doesn’t have enough parking at all and many people are living there Not in our area But it shows Broken down cars in the lot Broken windows of the hotel shattered glass all over Rug hanging over broken window of cars broken window And it has been there long time The traffic of semis in the night etc was SO loud Was concerned for our safety For sure Won’t stay here again
Svar från Chris 10 aug. 2023
Im very sorry for your trouble while staying. We are working very hard as a staff to change our establishment. I hope we are able to see you in the future and give you the type of stay you deserve

6/10 Okej

Courtney

Gillade: Renlighet
Gillade inte: Personal och service
It was good nice buds
Bodde här 2 nätter i augusti 2023
Svar från Chris 14 aug. 2023
Thank you for your feedback.Have a great day

2/10 Väldigt dåligt

John

Affärsresenär
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Kathy

Bodde här 1 natt i juli 2023

4/10 Dåligt

Cheryl

Reste med sin partner
Gillade inte: Personal och service och boendets skick och faciliteter
Dirty hotel. Guest were roaming the halls drunk. Beer bottles outside the A Door exit/entrance to our floor. Door would not even lock it was broke and proped open. This is why Motel 6 is a no go for me in the future.
Bodde här 1 natt i juli 2023

6/10 Okej

Verifierad resenär

Gillade: Personal och service
Bodde här 1 natt i juli 2023

8/10 Bra

Michael

Reste med familjen
Gillade: Renlighet och personal och service
Rooms were clean and beds were comfortable
Bodde här 1 natt i juli 2023
Svar från Brand Experience Team 18 juli 2023
Hi Michael,We’re glad you enjoyed your stay! Come back real soon!Lilith#Team6

8/10 Bra

Cathryn

Bodde här 1 natt i juli 2023

6/10 Okej

Julian

Reste med familjen
Gillade inte: Boendets skick och faciliteter
The lock on the back door was gone, so anyone could get into the building. The water in the indoor pool was not warm. In the evening, the one ice machine for the entire building ran out of ice.
Bodde här 1 natt i juni 2023
Svar från Brand Experience Team 18 juli 2023
Hi Julian,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Väldigt dåligt

Christina

Reste med familj och småbarn
Gillade inte: Renlighet och boendets skick och faciliteter
That it was vlose to Adventureland Park. But the outside doors didnt have the key reader locks they were removed. All hallways smelt like marijuana. parking lot was dirty and people in vehicles trying to get you to buy things out of their vehicles.
Bodde här 2 nätter i juni 2023

8/10 Bra

Walter

Reste med sin partner
Room clean
Bodde här 1 natt i juli 2023

2/10 Väldigt dåligt

JUDY

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
bad
this place was very scary. My room smelled like cigarette smoke. The outside door had not lock on it. Just a hole where the lock should of been. Men sleeping on the outside steps. police were present. I didn't feel safe.
Bodde här 1 natt i juni 2023
Svar från Nancy Y. 6 juli 2023
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

10/10 Fantastiskt

Efren

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I like that the staff was very accommodating and friendly. Very affordable compared to other hotels in the area. Would definitely recommend and visit and again.
Bodde här 1 natt i juni 2023
Svar från Brand Experience Team 27 juni 2023
Hi Efren,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

2/10 Väldigt dåligt

Randall

Affärsresenär
Gillade inte: Renlighet och boendets skick och faciliteter
Floors were sticky in the room. Room was very humid and ac barely kept it cool. Public areas inside ( hallways and entrances) were not clean and did not seem to be very secure.
Svar från Brand Experience Team 27 juni 2023
Hi Randall,Here at Studio 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

4/10 Dåligt

Jim

Affärsresenär
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
I booked 5 rooms. The front desk staff were behind glass which made it feel unsafe. Property was recently remodled and looked nice but beds were very uncomfortable and my guests didnt get good sleep. It was also very noisy from other guests. Would not recommend this property based on safety and comfort. It was a "you get what you pay for" stay.
Bodde här 1 natt i juni 2023

6/10 Okej

James

Gillade: Renlighet och personal och service
The ice machine was off/on working staff reset & works I was in a non smoking room but smelled smoke as I entered
Bodde här 1 natt i juni 2023
Svar från Brand Experience Team 16 juni 2023
Hi James, Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

8/10 Bra

maurice

Bodde här 1 natt i juni 2023