Please keep in mind I am not a picky person, we just needed a bed to sleep in. Check in went okay, got to the room, the toilet was plugged, went to the front desk, they supplied a plunger for us to unplug it ourselves, two of us tried and couldn't get it unplugged, went back to front desk, I was asked if we used to much toilet paper. I told him no we did not, it wasn't flushing properly to begin with. Requested a new room , when we got to the new room, went into bathroom and no toilet paper at all!!!! Not even the card board roll left on the tp holder. Opened the window and the screen was completely gone. Turned on the AC unit and the dial just spun whatever direction you wanted to turn it. It did not stop on max hot or cold. If I hadn't paid for the room , this would have been funny, with all the stuff that happened during a one night stay.