Lyxhotell i Desert Hot Springs

“We previously attempted to communicate directly with the property manager about our concerns, but didn’t receive any response. Below are the issues we experienced: During check-in, issues with the front door lock and access code after traveling 14+ hours and it being 100+ degrees outside (poor communication); Garbage left in guest bedroom dresser (McDonald’s cup with liquid); All nightstands dusty and dirty; Hand soap, body wash, shampoo, and conditioner bottles empty or nearly empty in guest...

“Loved our stay here, it was a perfect location for a quick dinner in town and morning hikes. They provided a happy hour and breakfast, which was a great touch.”

“Hotellanläggningen är väldigt vacker och fint omhändertagen. Rummen i sig och flyglarna för boende är lite daterade och slitna. Att ha duschdraperi i ett badrum 2018 vore förbjudet på den här klassen på hotell. Minus också för att 1 av 2 pooler (med bar) var avstängd för filminspelning vår enda kväll på plats också, den infon kunde framgått vid bokning.”

“Perfect!!”

“We had an incredible stay, super kid friendly. From the lazy river, splash pads and activities for the kids it kept them busy. Drinks were great and staff were friendly. Will definitely be coming back soon”