Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We arrive to check in to condo #106. When entering, there were 2 humidifiers blowing hot air and the room temperature was 78. We called the front desk who told us the air conditioner was out and that maintenance was coming “some time” today. I called back to speak to manager. I asked why we were not told prior to arriving or when we checked in. Cindy then told me: “I told them to tell yall before, I knew they should have” About an hour later, a manger (Raquel)called and said the unit air conditioner can not be fixed and that we would have to move to 406 but then will have to leave that unit Thursday morning to another unit. Very disappointed in the dishonesty and the lack of integrity from management. We missed dinner reservations 1st night and lost beach time with family moving units twice. One manger offered full refund, the other partial. We still had to pay for resort and cleaning fees. I will never recommend this place to anyone.