Semesterboende i Deux Vallées

"Dear Hotel Management!!! I am writing to formally express my deep dissatisfaction with my recent stay at your hotel. Unfortunately, the experience fell far below the standards that guests should reasonably expect. First, the staff displayed a highly unprofessional attitude, showing little to no sense of customer service. Their manner of communication gave the impression that we were not valued as paying guests, but rather as if we were staying free of charge. Furthermore, the room assigned to us was in an unacceptable condition. Not only was it unclean, but it was also not prepared by the official check-in time of 3:00 PM. When this issue was raised, the responsibility was simply shifted onto the housekeeping staff, with the explanation that they had “forgotten” to make the bed and clean the shower. Such an excuse is neither professional nor acceptable. Overall, this experience was extremely disappointing and does not reflect the level of quality and service one should expect from your establishment. I kindly request that you take this complaint seriously and ensure that corrective measures are taken to prevent similar situations in the future. Sincerely, Naim"

"Ett perfekt hotel fö"

"Mycket rent och fräscht rum, tyvärr så var AC’n mycket dålig så rummet var mycket varmt."

"Ett bra alternativ för resenären som snabbt behöver sova. Ren, fräsch och bekväm säng, samt rent badrum. Resten var riktigt risigt och nedgånget. Det luktade unket."

"Bra hotell med nära anslutning till Orly Airport med fri shuttle buss var 40 min"

"Jag hade bra upplevelse, de var trevliga och rummet var utmärkt. Jag är tacksam att hotellet skickade instruktioner till vägen från flygplatsen till hotellet "

"Dåliga språkkunskaper! Restaurangen stängd, ingen info! Stendött universitetsområde, få öppna restauranger. "

"It was dirty and the sweet smoke smel was in the whola hotel. It was so dirty under bed and funiture. And the furniture was broken."