Semesterboende i Highland

"Enkel sen incheckning. Bra parkeringsplatser. 10 min fin promenad till centrum. Rent snyggt och mysigt. Något lyhört från trafik, men vi sov gott iaf. "

"Ok för priset, halvtaskig frukost "

"Ett jättebra hotell. Ligger vackert utmed floden med gångavstånd till många bra restauranger i närheten. "

"Ett fruktansvärt hotell! Dålig service, smutsigt och otrevligt bemötande!"

"Close to river Ness. Nice room and great handcraft beer"

"Don’t check in here unless you’re ready to deal with arrogance and zero accountability. Our first room had no heating – radiators didn’t work. Things break, fair enough, but the way we were treated by Cathlynn at reception was unacceptable. At 7:30 PM we reported it. By 9:30 PM, still nothing had been done. We were handed a shabby blanket and a small heater. At 11 PM we were downgraded to a smaller, warmer room. Next morning we were promised a 30% refund and an upgrade for our last night. What we got was the same category we originally booked – not an upgrade. Worse, the room hadn’t been cleaned: used coffee cups, wet towels, unmade bed – and our luggage was already moved in. Again, met with “not my fault” attitudes. I repeatedly asked to speak to the manager – apparently never there, even though we saw him during breakfast. Hotels.com was no help either. Claimed they couldn’t reach the hotel – I called myself and got through instantly. Staff kept apologizing but never followed up as promised. This hotel needs someone responsible at the wheel. Until then, stay elsewhere."

"Superbra frukost, trevlig personal och bra läge. Hela vår vistelse på hotellet var toppenbra."

"The only redemption was that the hotel was fairly cheap for the area, but it was horribly worn, quite dirty and I wouldn't recommend it to anyone."

"Vi bokade en natt och tänkte förlänga en natt till. Men rummet var alldeles för varmt för oss, så vi åkte vidare nästa dag. Värmen kom från varmvattenledningarna i badrummet och gick inte att stänga av. Det enda fönstret i rummet fick stå vidöppet för att vädra och då kom det in knott istället. Om vi bortser från det var allt helt okej."