Semesterboende i Höfe

“No staff at all. Room wasn’t cleaned at all, nothing was provided.”

“Difficult check in procedures with several messages, exchange of emails, installing an App and giving private phone number. But when finally in there is a 30 degree appartement waiting without AC and without even a fan. Very bad 👎 . Cannot appreciate the way this is all handled.”

“Nice”

“Det blev en misskommunikation kring möjligheten att parkera, men det löste personalen jättefint och var otroligt hjälpsamma. Vi hade ett mysigt rum med möjligheter att fixa lite egen mat och området kändes bra. Vi gick eller tog spårvagn in till centrum, det funkade toppenbra!”

“Fully equipped apartment. Great choice in Zurich.”

“Very clean, modern and comfortable apartment with outstanding views. We found this to be an excellent base to explore the region as well as Brunnen, with swimming in the lake directly across the road. Know before you go: This property is listed as having air con on VRBO, it does not have aircon, it has a ceiling fan. Likely not an issue unless it’s very hot. Also the pet fee - I was not informed about this when I booked but this is an additional 100CHF. Again not an issue and I happily paid it...

“Dirty rooms and very poor customer service. The photos on the website looked completely different from what we found in reality. The room was in bad condition, and several things were not working. The shower barely worked, and the sink faucet had little or no running water. The customer service was extremely rude. When we called to ask for help, they hung up on us instead of trying to solve the problem. Overall, it was a very frustrating experience, and I would not recommend staying here.”

“There was a suite flat above a restaurant, and the smell of food could be felt throughout the unit and was annoying. During the day, the suite was like a steam sauna because it was all windows and above the roof. Despite two small air conditioners and a fan, it was unbearable. However, the view from the room was incredibly beautiful and tempting. There was no shampoo and the unit was full of insects coming from the lake because there was no fan and you had to keep the window open all the time....

“My experience was highly unsatisfactory. Despite booking and paying for two rooms, we were relocated to a different property and provided with only one room, requiring four adults to share a cramped space. This disruptive change was communicated to me just two hours prior to check-in. The actual room and property were completely different and inferior to the advertised images, leading me to believe this is a recurring issue for guests.”