Semesterboende i Muğla

"Trevligt för familjen "

"We had a cockroach in the one morning we woke up. Brought it up with both reception and customer relations. The receptionist said she would send someone to clean and sanitise the room. It was done but no further dialog, change of room or any compensation took place despite of another approach from our side to customer relations. He seemed to ”care” more than the receptionist and took notes but the hotel did not take any further actions. With kids in the room, this has clearly affected the whole experience very negatively where we noticed a huge lack of service mind in the staff and hotel management. A luxury hotel on the paper with great potential, but a very bad experience.."

"Trevligt hotell!"

"Adressen på hotels sidan det var fell vi kvar mer en 2 timmar på gatan och frågade nästan 800 meter låg från målet!!!! Mycket ljud och musik på nätet svårt och man kan sånna!! Men platsen till strand och kollektiv trafik ,restaurang , mycket nära "

"Inte daglig städningen ingen kylskåp i rummet "

"Large hotel with both rooms and apartments. In need of renovation, the toilet smelled of sewage, the lighting in the apartment was a bit dim and the beds were similar to travel beds and were very hard. Okay location, close to a long and nice beach promenade with lots of restaurants. Far to the nearest beach approx. 4km."

"Regrettably, the experience did not meet expectations or match the advertised standards. The service was lacking, the breakfast was subpar, and the rooms were outdated and unclean, with an unpleasant view. There was a noticeable sewage odor coming from the tap. While the air conditioning was functional, it emitted a persistent, irritating noise. Additionally, the room had a pervasive, unpleasant smell. The pool was consistently dirty throughout the stay. In contrast, several nearby boutique hotels offer significantly better and cleaner accommodations. "