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Recensioner av Courtyard by Marriott Detroit Farmington

3 out of 5
Courtyard by Marriott Detroit Farmington
33043 Hamilton Court, Farmington Hills, MI

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 242 av 442 recensioner" "
8 - Bra i betyg. 116 av 442 recensioner" "
6 - Okej i betyg. 45 av 442 recensioner" "
4 - Dåligt i betyg. 17 av 442 recensioner" "
2 - Väldigt dåligt i betyg. 22 av 442 recensioner" "

9,0/10

Renlighet

8,6/10

Personal och service

8,0/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

8/10 Bra

Karin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i juni 2017

6/10 Okej

Dawn

Reste med familjen
Gillade: Bekvämligheter och boendets skick och faciliteter
It was clean, the bed was comfortable, the bathroom/shower very nice. The small table was sticky on the legs and bottom. 3 of the keys did not work, but housekeeping helped me out. The front desk staff was not friendly at all; housekeeping was. A smile does not cost anything.
Bodde här 2 nätter i maj 2024

2/10 Väldigt dåligt

Karen

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is an under staffed hotel. Checked Friday to an aged, sparse room, Toilet hanle was broken and it ran constantly, electronic temperature guage was confusing and teded to land on 64F or 76F. Stained linens. No housekeeping even though requested No trash pick up. No fresh towels, Response from desk, "Yeah, we were short handed so some rooms didnt get done. You can come pick up clean towels at the front desk. We dont have anyone to do it. Bonvoy-AGE Courtyard Marriott! I will never stay there again. Two other national brands in same parking loi. Try one. They dont deserve your business
Bodde här 3 nätter i maj 2024

10/10 Fantastiskt

Scott

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My room was missing the remote- and then the cable didn’t work- switched me to a larger room for the inconvince -
Bodde här 1 natt i maj 2024

4/10 Dåligt

Cierra

Bodde här 1 natt i mars 2024

6/10 Okej

Lisa, Meredith

Affärsresenär
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The hotel staff were friendly, efficient.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Leticia

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful hotel, wonderful staff. Only downside was for food and beverage service we had to wait a while to be served. Same staff that checks you in runs the cafe and bar so if they are checking in guests, they cannot serve you until they are done.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Jamin

Bodde här 1 natt i april 2024

8/10 Bra

Colleen

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel is quiet and really close to restaurants and a grocery store. Staff was friendly and helpful. Workout room was clean and all equipment was working. Pool/hottub was a bit old/dingy but still clean. Also, pool temp was nice and warm and hot tub was hot.
Bodde här 3 nätter i april 2024
Svar från Chelsea A, General Manager 11 apr. 2024
Thank you for taking the time to share your experience! We're thrilled to hear that you found our hotel quiet and conveniently located near restaurants and a grocery store. It's wonderful to know that our staff provided friendly and helpful service, and that you enjoyed our clean workout room with fully operational equipment. We appreciate your feedback about the pool and hot tub, and we're glad to hear that despite some age, they were still clean and provided a comfortable temperature. We hope to welcome you back for another enjoyable stay soon!

10/10 Fantastiskt

Al, Santa Rosa

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I went with my daughter on a car service road trip to the Detroit are from Chicago :-) She Drive an Electric vehicle that the brand didn’t have a dealer service center in Chicago yet, I decided for us to stay overnight at the courtyard by Marriott at Farmington hills, Excellent selection we just love it, highly recommend you have everything close by you won’t be disappointed.
Bodde här 1 natt i april 2024
Svar från Chelsea A, General Manager 11 apr. 2024
Thank you for sharing your positive experience! We're delighted to hear that you and your daughter enjoyed your stay at Courtyard by Marriott in Farmington Hills. It's fantastic to know that our convenient location and amenities met your expectations. We appreciate your recommendation and look forward to welcoming you both back for another enjoyable stay in the future!

2/10 Väldigt dåligt

Quwantia

Bodde här 1 natt i mars 2024

6/10 Okej

Shawn

First room I was given was occupied and/or uncleaned. Shower spout was detached from the wall. Housekeeping did not make the bed.
Bodde här 3 nätter i mars 2024
Svar från Chelsea A, General Manager 11 apr. 2024
Thank you for bringing this to our attention. We apologize for the discomfort you experienced in your room. Maintaining a clean and enjoyable environment for our guests is our top priority, and we'll investigate and address this issue promptly. Your feedback is invaluable, and we hope to welcome you back for a better experience in the future.

2/10 Väldigt dåligt

Joann

Gillade inte: Renlighet, personal och service och bekvämligheter
The service at this location is horrible. The management should be examined. Every stems from the top down.
Bodde här 7 nätter i mars 2024
Svar från Chelsea A, General Manager 11 apr. 2024
Thank you for sharing your concerns. We take feedback seriously and will address this issue with our management team to ensure improvements are made. Our goal is to provide exceptional service to all our guests, and we appreciate your input in helping us achieve that. We hope you'll consider giving us another chance to exceed your expectations in the future.

6/10 Okej

Ashley

Reste i grupp
Gillade inte: Boendets skick och faciliteter
Pool and hot tub area were borderline toxic. Made your eyes and skin burn.
Bodde här 1 natt i mars 2024
Svar från Chelsea A, General Manager 11 apr. 2024
Thank you for bringing this to our attention. We apologize for the discomfort you experienced in our pool and hot tub area. Maintaining a safe and enjoyable environment for our guests is our top priority, and we'll investigate and address this issue promptly. Your feedback is invaluable, and we hope to welcome you back for a better experience in the future.

4/10 Dåligt

Joann

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
I would not recommend anyone to stay here if you expect good service. Your money will spend well everywhere, but good service is definitely hard to find. There are so many incidents of poor service for me here. I cannot list them all. I will be happy to leave.
Bodde här 7 nätter i februari 2024
Svar från Tim - GM 8 mars 2024
Hi Joann:We are sorry to hear that we did not meet your expectations. We are disappointed that you did not seek out our management team during your stay to further discuss the issues. We will continue to work hard to ensure our staff understands the importance of great service for every guest. Thanks again for staying with us!

6/10 Okej

Phil, Shaker Heights

Bodde här 1 natt i februari 2024
Svar från Chelsea A, General Manager 11 apr. 2024
Thank you so much for the good rating! We hope to see you again soon!

8/10 Bra

Joseph

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I stayed two nights. Came in real late and they got me registered quickly. Great staff, very clean. I was surprised to see that my room was not cleaned while I was away. Gone early, back late. Usually there is a sign or they tell you. Was just more of a surprise.
Bodde här 2 nätter i februari 2024
Svar från Chelsea A, General Manager 11 apr. 2024
Thank you so much for your honest feedback! We are still operating under the new Marriott Standards of every other day service, apologize if this wasn't relayed, however, we will be discussing this with our team to make sure that the next guest doesn't have the same experience. We hope to see you again in the future.

10/10 Fantastiskt

Randy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024

2/10 Väldigt dåligt

Brittney

Gillade inte: Personal och service och bekvämligheter
The staff have horrible customer service
Bodde här 1 natt i december 2023
Svar från Tim/GM 5 feb. 2024
Hi Brittany:Thanks for your feedback - we apologize that we did not meet your expectations during your visit. We work very hard to provide great customer service and we are disappointed that we fell short. We hope that you will give us another chance in the future - Have a great New Year!

6/10 Okej

Kimberly

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Renlighet
The pool and tub were dirty. Pool was cloudy.. Hot Tub had a lot of bubbles with what looked like dirt on it … Counter staff was very helpful and friendly..
Bodde här 1 natt i januari 2024
Svar från Tim/GM 29 jan. 2024
Good Morning:Thanks for your review - we were fully booked and there were many people using the pool and spa - we apologize that we did not meet your expectations. We will take care of these issues immediately and hope that you will join us again in a future visit! Thanks again..

8/10 Bra

Tatsuya

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 6 nätter i januari 2024
Svar från Tim/GM 16 jan. 2024
Hello Tatsuya:Thanks for staying with us - glad you had an enjoyable visit! We look forward to welcoming you in the future! Have a great New Year...

10/10 Fantastiskt

Eboni

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I will return!
Bodde här 2 nätter i januari 2024
Svar från Tim/GM 15 jan. 2024
Hi Eboni;Thanks again for staying with us! We are glad you had a great visit and look forward to welcoming you back in the future! Best Wishes and Safe Travels...

10/10 Fantastiskt

Bryan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place. Had a great time!
Bodde här 1 natt i januari 2024
Svar från Tim/GM 15 jan. 2024
Hi Bryan:Thanks again for staying with us while in the area! We certainly appreciate your business and look forward to welcoming you in the future - Best Wishes and Happy New Year!

10/10 Fantastiskt

Tara

Bodde här 1 natt i december 2023
Svar från Sumbul 7 jan. 2024
Thank you for your feedback!

8/10 Bra

Lynden

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean and easily accessible. Thankful for staff working the holiday. Heater in room 310 had a VERY noisy fan. So had to keep the temp down otherwise it kept us up night.
Bodde här 2 nätter i december 2023
Svar från Sumbul 27 dec. 2023
Thank you for your feedback

10/10 Fantastiskt

Gregory, Macomb

Bodde här 1 natt i december 2023
Svar från Sumbul 27 dec. 2023
Thank you for your feedback

8/10 Bra

Brenda

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I was disappointed that there appeared to be an on-site restaurant which really was more of a glorified cafeteria and no decent dining close. The room was clean and comfortable and not noisy which was good.
Bodde här 1 natt i december 2023
Svar från Sumbul 12 dec. 2023
Thank you for your feedback...

10/10 Fantastiskt

Navdeep

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från Sumbul 28 nov. 2023
Thank you for your feedback. Look forward to welcome you again.

8/10 Bra

Olivia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Really nice place. Clean, updated, friendly staff. Nice bathrooms and pillows. Close to where we needed to be. Starbucks and lots of restaurants nearby. We had loud neighbors who kept us up so I guess the walls are thin but that was a bummer. Also could hear a lot of interstate traffic when trying to sleep so make sure the A/C fan is on continuous to help drown out the noise. Beds were like super ultra firm. Didn’t get great sleep but the place was nice overall.
Bodde här 2 nätter i november 2023
Svar från Sumbul 13 nov. 2023
Thank you for your feedback. We sincerely apologize for all the inconvenience caused during your stay. We will share the feedback with the management team. We will look forward to welcome you back in the near future

8/10 Bra

Maria

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i oktober 2023
Svar från Sumbul 30 okt. 2023
Thank you for your valuable feedback.

10/10 Fantastiskt

adnan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Safe location
Bodde här 1 natt i september 2023
Svar från Sumbul 21 sep. 2023
Thank you for your valuable feedback. We will look forward to welcome you again.

8/10 Bra

Ahmad

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i september 2023
Svar från Sumbul 19 sep. 2023
Thank you for your feedback...We will look forward to welcome you again.

6/10 Okej

Cindy

Reste med familjen
Gillade: Bekvämligheter och boendets skick och faciliteter
Safe area, convenient to other locations
Bodde här 2 nätter i september 2023
Svar från Sumbul 18 sep. 2023
Thank you for your valuable feedback...We would hope to see you again.

8/10 Bra

Maddy

Reste med familjen
The pool/hot tub was kind of dirty and not kept up with. Our room smelled of a lot of cleaning chemicals or the bedding was washed in something funky. Wall with the window on it, looked like it wasn't finished being painted.
Bodde här 1 natt i september 2023
Svar från Sumbul 17 sep. 2023
We would like to sincerely apologize for the inconvenience caused during your stay. We have well noted your feedback and let our concerned team know.

8/10 Bra

Jim

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bathroom door needs to be trimmed at bottom (room 421) hits tile and won’t allow it to fully open or close, toilet paper holder broken
Bodde här 4 nätter i september 2023
Svar från Sumbul 17 sep. 2023
Thank you so much for your valuable feedback. We have taken a note on your feedback and will have our maintenance team look into it...

6/10 Okej

Phil, Shaker Heights

Bodde här 1 natt i september 2023
Svar från Sumbul 10 okt. 2023
Thank you for your valuable feedback. We will look forward to welcome you in near future

8/10 Bra

Alan

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Courtyard Management 15 sep. 2023
Thank you for the high rating! Looking forward to your next stay!

10/10 Fantastiskt

chuck

Everything was perfect
Bodde här 1 natt i augusti 2023
Svar från Courtyard Management 15 sep. 2023
Thank you for the 5/5 rating! Looking forward to your next stay!

10/10 Fantastiskt

Naimah

Bodde här 1 natt i augusti 2023
Svar från Sumbul 17 sep. 2023
Thank you so much for your review...We would hope to welcome you again.

10/10 Fantastiskt

Harneet

Bodde här 1 natt i augusti 2023
Svar från Courtyard Management 15 sep. 2023
Thank you for the 5/5 rating! Looking forward to your next stay!

10/10 Fantastiskt

Franklin

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Comfortable in every respect
Bodde här 3 nätter i juli 2023
Svar från Courtyard Management 15 sep. 2023
Thank you for the 5/5 rating! Looking forward to your next stay!

10/10 Fantastiskt

Melissa

Bodde här 1 natt i juli 2023
Svar från Courtyard Management 15 sep. 2023
Thank you for the 10/10 rating! Looking forward to your next stay!

6/10 Okej

Viatcheslav, Saint Joseph

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Convenient location, large modern room. No breakfast included in the rate.
Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Joshua

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Loved this location
Bodde här 1 natt i juni 2023

10/10 Fantastiskt

itchel

Bodde här 1 natt i juli 2023

4/10 Dåligt

Mustafa

Reste med familjen
Gillade inte: Renlighet och personal och service
Rooms not clean , bed sheet not clean Carpet in elevator smelled really bad Not what you expect from marriot
Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Megan

Bodde här 1 natt i juni 2023

10/10 Fantastiskt

Melanie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Check in staff were very friendly and efficient.
Bodde här 1 natt i juni 2023

4/10 Dåligt

Sonia

Reste med familj och småbarn
Walls are very thin and no housekeeping available on the weekends.
Bodde här 3 nätter i juni 2023

10/10 Fantastiskt

Judy

Bodde här 1 natt i juni 2023