Lobby lounge

Recensioner av Hotel David Whitney, Autograph Collection

4 out of 5

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 676 av 1000 recensioner" "
8 - Bra i betyg. 205 av 1000 recensioner" "
6 - Okej i betyg. 57 av 1000 recensioner" "
4 - Dåligt i betyg. 36 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 26 av 1000 recensioner" "

9,6/10

Renlighet

9,4/10

Personal och service

8,4/10

Bekvämligheter

9,4/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Krista

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
The staff was very rude while checking in. Everything else was very pristine.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Ed

Great
Bodde här 1 natt i april 2024

8/10 Bra

Kaylie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

8/10 Bra

Kevin

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The building was old and stately and well renovated. The staff members were friendly and attentive and helpful. Dining was limited. They only have valet parking. The cost exceeded the value for us.
Bodde här 2 nätter i mars 2024

8/10 Bra

Jacob

Reste i grupp
Friendly and helpful staff!
Bodde här 1 natt i mars 2024
Svar från General Manager 6 mars 2024
Jacob, thank you for your positive review of Aloft Detroit at The David Whitney! It was our pleasure to provide kind assistance, and we hope you'll return.

4/10 Dåligt

Maria

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

4/10 Dåligt

Brandon

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Stephanie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
From the moment we walked in, we were greeted by David T. He personally took us to the front desk where Desmond got us checked in and to our room with super efficiency. Our room is gorgeous! Like stepping into a designer showroom. Bed is so comfortable, room was super quiet. I have stayed in many high end properties and this was one of the best! I would highly recommend it!!
Bodde här 1 natt i februari 2024
Svar från General Manager 5 mars 2024
Stephanie,It's wonderful to hear about your positive arrival experience, highlighted by David's warm welcome and Desmond's efficient check-in. We're also delighted that your room exceeded expectations in comfort and design. Your recommendation is greatly appreciated, and we look forward to welcoming you back to The David Whitney for another exceptional stay.

10/10 Fantastiskt

DONNA

Gillade: Renlighet, personal och service och boendets skick och faciliteter
This is a vintage building that was remodeled into an absolutely stunning hotel! High-quality finishes everywhere! And a brand new restaurant named Presley‘s on the main floor that opened up… Excellent salads!
Bodde här 1 natt i februari 2024
Svar från General Manager 4 mars 2024
Donna,We're thrilled to hear about your experience and appreciate your kind words. Your satisfaction with our high-quality finishes and the excellent salads at Pressley's truly brightens our day. We look forward to welcoming you back to The David Whitney for another stunning stay.

10/10 Fantastiskt

Peter

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Whitney is a great place to stay in downtown Detroit
Bodde här 1 natt i februari 2024
Svar från General Manager 28 feb. 2024
It was wonderful having you join us during your time in Detroit, Peter. Thank you for your perfect rating and for letting us know how much you enjoyed your experience. We hope you return soon.

10/10 Fantastiskt

Shawn

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The proximity of things to do.
Bodde här 1 natt i februari 2024
Svar från General Manager 19 feb. 2024
Shawn, thank you for your perfect rating. We're thrilled our fantastic location suited your needs well, and we hope to welcome you back to The David Whitney again soon.

10/10 Fantastiskt

Robin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024

8/10 Bra

Jeremy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

JAMIE

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff were amazing!!!! Treated us well!!
Bodde här 1 natt i december 2023
Svar från General Manager 28 jan. 2024
Jamie,We're thrilled that you appreciated our elevated hospitality. At The David Whitney, providing exceptional service is our goal, and it's always rewarding to know that we succeeded in making your stay enjoyable. We appreciate your kind words and look forward to serving you again.

8/10 Bra

Daniel

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Incredible experience, facility and staff.
The hotel is simply stunning. They have done a fantastic job of remodeling. It is truly a classic. The room was a suite and was perfect. Classic appointments, comfortable and welcoming. The staff was also incredible. The bartender in the lobby bar, Evette, was very friendly and welcoming. Top notch employee. Desmond at the front desk was very helpful with great dining recommendations within walking distance. This was one of the best experiences I can remember in all my business travel. The one negative that prevented a 5 star review is that they are finishing the remodeling so there was a bit of noise in the daytime hours as they finish the work.
Bodde här 1 natt i januari 2024
Svar från General Manager 28 jan. 2024
Dear Daniel,We greatly appreciate your feedback. From our amazing accommodations to our friendly team members, we're happy to know that nearly everything impressed you during your visit. We apologize for any inconvenience regarding our ongoing changes and we'll keep your feedback in mind for the future. Please consider coming back to join us again soon.

8/10 Bra

Stephen, New Canaan

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
They are still completing some construction and breakfast currently isn’t available on property. Otherwise, a very nice hotel with good service. Well located in central downtown Detroit within easy walking distance to most stadiums and attractions.
Bodde här 1 natt i januari 2024
Svar från General Manager 28 jan. 2024
Thanks so much for your review, Stephen. We're glad to hear you enjoyed your stay overall, and we appreciate your feedback about our current renovations. We'd love to welcome you back soon so you can witness all the positive changes we've made!

10/10 Fantastiskt

Robert

Bodde här 3 nätter i januari 2024

10/10 Fantastiskt

Shane

Room was clean, staff was friendly and helpful
Bodde här 1 natt i januari 2024
Svar från General Manager 18 jan. 2024
Thank you for choosing to stay at Aloft Detroit at The David Whitney, Shane! We're proud you enjoyed our friendly assistance and clean accommodations. Your outstanding review is valued, and we hope you'll return!

10/10 Fantastiskt

Stephanie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Todd

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Best hotel experience ever
Amazing experience, I will never stay anywhere else in Detroit. Desmond is phenomenal and made the experience beyond exceptional
Bodde här 1 natt i december 2023
Svar från General Manager 27 dec. 2023
Todd,We're honored to hear that your stay at The David Whitney was your "best hotel experience ever." Your praise for Desmond is greatly appreciated, and we'll be sure to pass on your compliments. It's our aim to provide exceptional experiences, and we're thrilled to have you as a loyal guest. We eagerly anticipate your next visit!

2/10 Väldigt dåligt

Brian

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
I encountered an issue with the billing at this hotel as I was mistakenly charged twice, and despite my attempts to resolve the matter, Orbitz and the hotel have been uncooperative in reversing the additional charge. I strongly advise against booking a stay at this establishment, or using Orbitz for reservations. It has been a frustrating experience dealing with this situation.
Bodde här 2 nätter i december 2023
Svar från General Manager 23 dec. 2023
Dear Brian,Thank you so much for the feedback. We're sorry to hear about the experience you've described. Please reach out to the third-party site you booked with once more, as they will be the best ones to assist you. We hope this issue is resolved quickly and that you'll consider joining us again in the future.

10/10 Fantastiskt

Elizabeth

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Amy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023

8/10 Bra

Christopher

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Almost amazing!!!
Great hotel, and the history is fantastic. Great location, amazing rooms, and very comfortable. Our only issue was that it is now Marriott and uses its terrible television service. After a long day, we wanted to crash and watch tv. Marriotts bonvoy TVs are terrible. It didn’t work, and there were no phones in the room to call the desk. For 400+ per night, the TVs should work!!
Bodde här 1 natt i december 2023
Svar från General Manager 12 dec. 2023
Christopher, we appreciate you taking a moment to tell us about your stay at The David Whitney! We are proud of our place in history and are glad you enjoyed learning about it. Thank you for spotlighting our terrific location and charming rooms as well. Regarding our in-room amenities, we apologize for any issues you encountered and will make the necessary fixes. We hope to meet all of your needs next time!

10/10 Fantastiskt

Justin

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Steve

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Beautiful hotel, great location
Bodde här 1 natt i december 2023
Svar från General Manager 12 dec. 2023
Steve,Thank you for choosing to stay at The David Whitney! It's wonderful that our convenient location and luxurious accommodations created an excellent experience for you. We value your outstanding review and hope you'll return!

2/10 Väldigt dåligt

Brianna

Reste med familjen
Gillade inte: Personal och service
Customer service was terrible , unable to reach the front desk and one of the employees simply stated that’s because they keep the phone off the hook. It was unsafe practice had we needed help . I would never stay here again and I hope others do not as well literally the valet staff were the only nice staff members.
Bodde här 2 nätter i december 2023
Svar från General Manager 10 dec. 2023
Brianna, we are deeply disappointed to find that you were not satisfied with your experience. While it's great to hear our valet team left a great impression on you, we regret the same cannot be said about the overall service you received. Your feedback will be used to continue improving, and we hope you will give us another chance to change your perceptions down the line.

10/10 Fantastiskt

Jean

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a wonderful experience staying at Aloft Detroit. The staff was courteous and friendly. It is a beautiful building and a very short walk to the football and baseball stadiums, as well as to the Fillmore. Look forward to staying there again.
Bodde här 1 natt i december 2023
Svar från General Manager 8 dec. 2023
Jean,Thank you for choosing to stay with us at Aloft Detroit at The David Whitney! We strive to provide our guests with a friendly and convenient place to stay from which to explore the surrounding areas, and it is wonderful to know that you found that to be the case. It was a pleasure hosting you, and we look forward to your future visits!

10/10 Fantastiskt

Gina

Bodde här 1 natt i november 2023

10/10 Fantastiskt

Alicia

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
I wish the breakfast was better but the rooms were good
Bodde här 1 natt i november 2023
Svar från General Manager 18 nov. 2023
Alicia,Thank you for choosing to stay with us at Aloft Detroit at The David Whitney. We are thrilled to learn you had a comfortable stay. Please know that our staff is more than happy to assist in pointing out some delicious restaurants nearby for our guests who are in search of more variety. We hope to see you again soon. It was a pleasure hosting you.

2/10 Väldigt dåligt

John

Affärsresenär
Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
I woke up at 5:30 a.m. for a flight and the water from the shower was so cold I couldn't take a shower before flying back to the west coast. The manager at the front desk explained, "old building." I live in a building built 100 years ago and I've never had this problem. Inexcusable. I will be filing for a refund through American Express.
Bodde här 2 nätter i oktober 2023
Svar från General Manager 31 okt. 2023
Thank you for your feedback, John. Please accept our apologies for any issues with the hot water and for any disappointment with how this was handled. We'll look into your comments further, and we hope you'll consider staying with us again should you be back in the area.

8/10 Bra

Steven

Gillade: Renlighet och personal och service
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Vincent, Rochester Hills

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great service
Bodde här 1 natt i oktober 2023
Svar från General Manager 31 okt. 2023
It was a pleasure having you join us at Hotel David Whitney. Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. Thank you, and safe travels.

10/10 Fantastiskt

Shannon

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Beautiful historic building Clean, modern rooms Comfortable Beds Great location Convenient valet parking Quiet The only downside was the price. It was more than I've ever paid for any hotel--even a luxury Manhattan hotel room. As nice as it was, paying $400 for hotel in Detroit seems a bit steep.
Bodde här 1 natt i oktober 2023
Svar från General Manager 25 okt. 2023
Shannon,We are so thrilled to hear that everything from our clean, modern accommodations to our amazing location was perfect for your needs! Thank you so much for the high rating, and we hope to see you again soon.

10/10 Fantastiskt

Lester

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The manager at the reception desk was such a nice young man. He answered all out questions and gave us excellent advise. He made a possible bad experience excellent!!!
Bodde här 1 natt i oktober 2023
Svar från General Manager 25 okt. 2023
Dear Lester,We're so happy to know that our amazing team members impressed you during your visit and that you had a wonderful time overall! Thank you so much for the five-star rating, and we hope to see you again soon.

10/10 Fantastiskt

Chris

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great historic hotel!
Bodde här 1 natt i oktober 2023
Svar från General Manager 23 okt. 2023
Chris,Thank you for your five-star review! We're delighted you had an excellent experience at The David Whitney, and we look forward to welcoming you back again.

10/10 Fantastiskt

Daniel

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I liked the fact that dogs are welcome. There is a park right across the street, which is very convenient.
Bodde här 1 natt i september 2023
Svar från General Manager 24 sep. 2023
Daniel,Thank you for choosing to stay with us at Aloft Detroit at the David Whitney. We are very happy to learn you enjoyed your stay. We understand that pets are family, and it's tough having to travel without them. We thank you for highlighting our pet-friendly environment and the convenience of having a park to exercise your pet right across the street. We hope to see you again soon. It was a pleasure hosting you.

8/10 Bra

Bernice

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful building! The hotel staff was wonderful.
Bodde här 2 nätter i september 2023
Svar från General Manager 23 sep. 2023
Bernice,It was a delight to have you as our guest at The David Whitney, and we are thrilled you were impressed. Thank you for sharing your lovely comments about our beautiful building and top-notch staff. We hope to have the pleasure of welcoming you back again someday.

10/10 Fantastiskt

Vicky B

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2023

10/10 Fantastiskt

Alyson

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Perfect for walking to a game
Bodde här 1 natt i september 2023
Svar från General Manager 13 sep. 2023
Alyson,Thank you for staying at The David Whitney, as well as for your wonderful review. We are fortunate to have a great location and convenient for your trip to the game, We look forward to having you join us again when you return to our area!

10/10 Fantastiskt

Amanda

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great location
We had a great one night stay. The hotel is in a great location. Service was also excellent.
Bodde här 1 natt i augusti 2023
Svar från General Manager 24 aug. 2023
Thank you, Amanda, for taking the time to review your recent visit to Aloft Detroit at The David Whitney. The next time you are back in Detroit and looking for convenient accommodations, look no further than our hotel. Thank you again, and come back anytime!

10/10 Fantastiskt

Denise, Ferndale

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stayed at the hotel and was greeted with a smile! Great location, great.staff and a really comfy bed!
Bodde här 1 natt i augusti 2023
Svar från General Manager 20 aug. 2023
It was such a pleasure to welcome you to The David Whitney! We're thrilled our hospitable team left a memorable impression, and we appreciate you highlighting our comfortable accommodations and excellent location. Thank you, and we hope you return soon!

8/10 Bra

Oscar

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
N/a
Bodde här 2 nätter i augusti 2023
Svar från General Manager 13 sep. 2023
Oscar,We are so happy to know that you had a great time with us overall! We trust that everything was in order for your visit, and we hope to see you again soon!

10/10 Fantastiskt

Thomas TJ Smooth

Reste i grupp
Gillade: Bekvämligheter
This is my second staying at the Aloft and it was better than the first. Highly recommended
Bodde här 1 natt i augusti 2023
Svar från General Manager 11 aug. 2023
It was such a pleasure to welcome you back to The David Whitney! Thank you so much for recommending us to your fellow travelers, and we look forward to your next visit.

10/10 Fantastiskt

Donna

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Stephanie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i juli 2023

10/10 Fantastiskt

Verifierad resenär

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Need more space for valet check in and need concierge to answer questions
Bodde här 1 natt i juli 2023
Svar från General Manager 31 juli 2023
It was a pleasure having you stay with us recently, and based on your rating, you enjoyed your experience. That said, well be sure to pass your suggestions along to our internal team for further consideration. Take care, and we hope you return soon.

10/10 Fantastiskt

Kevin

Bodde här 2 nätter i juli 2023

4/10 Dåligt

Daniel

Affärsresenär
Gillade: Renlighet och boendets skick och faciliteter
I was charged $587.23CAD for changing the start/end dates of my stay (by 1 day) almost 1 month in advance. Upon arriving to the hotel, I was informed that the room I had booked was no longer available. I'm not sure what the point is of being charged such a great penalty for changing the dates of the room I booked. Since in the end, that room wasn't even available to me despite paying for it, and paying again in the form of a penalty in order to keep it for a different date. Before leaving the hotel, I also received an invoice incorrectly charging me $83CAD for "Re: fuel". I had to bring this up during checkout to be removed. Neither myself nor the representative checking me out knew what that charge was about.
Bodde här 3 nätter i juli 2023
Svar från General Manager 29 juli 2023
Daniel, thank you for bringing your concerns to our attention. We sincerely apologize for the mishap with your final bill, as well as any inconvenience caused by the issue with your room reservation. Please know that when booking through a third-party site, room preference is based on availability and not a guarantee. Nonetheless, our team does their best to accommodate requests. We hope you had a restful stay, and we wish you all the best.

10/10 Fantastiskt

Joann

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Perfect location for the stadium district. Walking distance to a lot of great restaurants , bars, and shops.
Bodde här 1 natt i juli 2023
Svar från General Manager 22 juli 2023
Thank you so much for the five-star review, Joann. We're happy to hear that you enjoyed our location and it was perfect for your needs. Please come back and stay with us again in the future.