Exteriör

Recensioner av Holiday Inn Express & Suites Dickson, an IHG Hotel

2.5 out of 5

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 228 av 433 recensioner" "
8 - Bra i betyg. 120 av 433 recensioner" "
6 - Okej i betyg. 50 av 433 recensioner" "
4 - Dåligt i betyg. 18 av 433 recensioner" "
2 - Väldigt dåligt i betyg. 17 av 433 recensioner" "

8,8/10

Renlighet

9,0/10

Personal och service

8,6/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Crissy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean. Staff was amazing
Bodde här 1 natt i maj 2024
Svar från Hotel Manager 21 maj 2024
Dear Crissy,Thank you for your kind words! We're thrilled to hear that you found our hotel very clean and that our staff provided amazing service. Providing a clean and comfortable environment for our guests is our top priority. We hope to have the pleasure of hosting you again in the future.Sincerely, Hotel Manager

8/10 Bra

Eric

Gillade: Renlighet, personal och service och boendets skick och faciliteter
it was good for a night on the road.
Bodde här 1 natt i april 2024
Svar från Hotel Manager 15 maj 2024
Dear Eric,Thank you for your stay and feedback. We're glad to hear that you found our hotel suitable for a night's stay during your travels. If you have any suggestions for how we could improve and make your next stay even better, please let us know. We hope to welcome you back in the future.Sincerely, Hotel Manager

10/10 Fantastiskt

Sandra

Gillade: Renlighet, personal och service och boendets skick och faciliteter
nice place, good staff
Bodde här 1 natt i mars 2024
Svar från Hotel Manager 6 maj 2024
Dear Sandra,Thank you for your feedback. We're glad to hear that you found our place nice and that you had a positive experience with our staff. Our values put customer satisfaction as a top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again. Sincerely, Hotel Manager

10/10 Fantastiskt

Brandy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice clean rooms and friendly staff
Bodde här 1 natt i april 2024
Svar från Hotel Manager 23 apr. 2024
Dear Guest,Thank you for your wonderful feedback! We're delighted that you found our rooms clean and our staff friendly during your stay. Your satisfaction is our priority, and we appreciate your kind words. We look forward to hosting you again for another pleasant experience.Sincerely, Hotel Manager

6/10 Okej

RICHARD, JBER

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff and good property - the way the hotel is positioned right next to the interstate exit is VERY loud traffic - kept us awake most of the night. Not their fault, but still something to consider.
Bodde här 1 natt i april 2024
Svar från Hotel Manager 15 apr. 2024
Dear Guest,Thank you for sharing your feedback about your recent stay. We're pleased to hear that you found our staff great and our property enjoyable overall. We apologize for any inconvenience caused by the noise from the nearby interstate. Your comfort is important to us, and we appreciate your understanding of this external factor. Should you return, we'll do our best to accommodate your preferences. We look forward to welcoming you back for another pleasant stay.Sincerely,Hotel Manager

8/10 Bra

Lisa

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Ants in our room and you need separate parking for semi trucks
Bodde här 1 natt i april 2024
Svar från Hotel Manager 8 apr. 2024
Dear Lisa,Thank you for bringing these issues to our attention. We apologize for the inconvenience caused by the ants in your room and the lack of adequate parking for semi-trucks. Rest assured, we will address these issues promptly to ensure a more comfortable stay for our guests. Your feedback is valuable, and we hope to welcome you again soon.Sincerely, Hotel Manager

10/10 Fantastiskt

Cindy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My son loved the ondoor pool. The beds were comfortable. The towels could use an upgrade.
Bodde här 1 natt i april 2024
Svar från Hotel Manager 6 apr. 2024
Dear Cindy,Thank you for sharing your feedback with us. We're delighted that your son enjoyed the indoor pool and that you found the beds comfortable. We appreciate your suggestion regarding the towels and will consider this for future improvements. Your satisfaction is important to us, and we hope to welcome you back for another enjoyable stay.Sincerely, Hotel Manager

4/10 Dåligt

Bo

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The room and overall this was the dirtiest Holiday Inn I have ever stayed at! If you walked in your room barefoot and took a shower black came off of my foot as soon as I hit water. The elevator needs not only mopped but scrubbed with soap and water. Avoid this motel definitely not worth the money!
Bodde här 2 nätter i mars 2024
Svar från Hotel Manager 1 apr. 2024
Dear Guest,We sincerely apologize for the cleanliness issues you encountered during your stay. This does not meet our standards, and we regret any inconvenience caused. Your feedback is invaluable, and we will address these concerns with our housekeeping and maintenance teams to ensure improvements are made. We hope to have the opportunity to regain your trust and provide you with a better experience in the future.Sincerely, Hotel Manager

8/10 Bra

Tara

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean and quiet. Quick check in.
Bodde här 1 natt i mars 2024
Svar från Hotel Manager 15 mars 2024
Dear Tara,Thank you for your feedback! We're pleased to hear that you found our hotel clean, and quiet and that your check-in process was efficient. Your satisfaction is important to us, and we appreciate your kind words. We hope to have the pleasure of hosting you again soon!Sincerely, Hotel Manager

2/10 Väldigt dåligt

Joe

Bodde här 1 natt i februari 2024
Svar från Hotel Manager 21 mars 2024
Dear Joe,Thank you for your rating, and we're sorry to hear that your recent stay with us did not meet your expectations. If you have any specific concerns or issues that you would like to address, please do not hesitate to reach out to us. We hope to have the opportunity to better serve you in the future. Sincerely, Hotel Manager

10/10 Fantastiskt

Laura

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Hotel Manager 26 jan. 2024
Dear Laura,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again. Sincerely, Hotel Manager

10/10 Fantastiskt

Stephanie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
I have no complaints. All of the staff were nice. Breakfast was wonderful. Rooms were very clean. Pool could have been a little warmer but honestly it was way better than some we've been in that were supposedly heated.
Bodde här 1 natt i januari 2024
Svar från Hotel Manager 25 jan. 2024
Dear Stephanie,Thank you for your wonderful comment. We are delighted that your time with us was so amazing! Our team endeavours to go above and beyond to ensure a great experience for our guests. We look forward to hosting you again soon for another fantastic experience.Sincerely, Hotel Manager

10/10 Fantastiskt

Stephanie

Bodde här 1 natt i januari 2024
Svar från Hotel Manager 22 jan. 2024
Dear Stephanie,Thank you so much for the perfect 10/10 rating! We're thrilled to receive such positive feedback. It's a great honour to know that we met and even exceeded your expectations during your stay. We look forward to welcoming you back again soon.Sincerely, Hotel Manager

8/10 Bra

Samantha

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
The staff was real nice especially the night front desk guy. The breakfast attendant was also very kind I arrived late to the free breakfast and she still allowed me to get whatever I wanted. The pool was very very cold. And the noise from the traffic outside was very loud in our room. No noise reduction. It took awhile to fall asleep but the bed comfortable and the room was clean.
Bodde här 1 natt i december 2023
Svar från Hotel Manager 9 jan. 2024
Dear Samantha,Thank you for taking the time to share your experience. We're glad to hear positive comments about our friendly staff, especially the night front desk guy and the breakfast attendant. We apologize for any inconvenience caused by the cold pool and noise from traffic. Your feedback on these issues is valuable, and we'll look into ways to address them for a more comfortable stay in the future. We hope to welcome you again soon.Sincerely, Hotel Manager

10/10 Fantastiskt

Breanne

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från Hotel Manager 9 jan. 2024
Dear Breanne,Thank you so much for your perfect rating! Providing excellent service and a memorable experience is our top priority, and it's great to know that we met your expectations. We look forward to welcoming you back for another exceptional stay in the future. Sincerely, Hotel Manager

10/10 Fantastiskt

Anna

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Hotel Manager. 25 dec. 2023
Dear Anna,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience.Sincerely, Hotel Manager

8/10 Bra

Amanda

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
No complaints other than we wish they had a jacuzzi. Otherwise the staff was friendly enough, rooms were clean, and the breakfast smelled great! (We had breakfast plans otherwise would have partook lol)
Bodde här 3 nätter i december 2023
Svar från Hotel Manager 6 dec. 2023
Dear Amanda,Thank you for your positive feedback! We're delighted to hear that you had a pleasant experience with friendly staff, clean rooms, and the enticing aroma of breakfast. We appreciate your understanding about the absence of a jacuzzi. Your satisfaction is important to us, and we look forward to welcoming you back in the future!Sincerely, Hotel Manager

8/10 Bra

Tom

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från Hotel Manager 29 nov. 2023
Dear Tom,Thank you for your excellent rating! We're glad to hear that you had a great experience during your stay with us. We hope to have the opportunity to host you again in the future.Sincerely, Hotel Manager

10/10 Fantastiskt

Sabrina

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was our first stay at an IHG property and it was such a great experience start to finish I don’t want to travel anywhere there isnt one! I requested a later checkout so the desk staff signed me up w the rewards program and got me an extra 2 hours to rest and decompress! The saltwater pool was open to guests until 11pm....my family fekt so spoiled and were treated like royalty
Bodde här 1 natt i november 2023
Svar från Hotel Manager 13 nov. 2023
Dear Sabrina,Thank you for your feedback. We're delighted to hear that your first stay at an IHG property was such a great experience from start to finish! It's fantastic that the desk staff went above and beyond to accommodate your request for a later checkout and even signed you up for the rewards program. Your positive feedback is truly appreciated, and we look forward to welcoming you back for more wonderful experiences in the future.Sincerely, Hotel Manager

6/10 Okej

Troy

Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Renlighet
Bodde här 2 nätter i november 2023
Svar från Hotel Manager 15 nov. 2023
Dear Troy,Thank you for your feedback and for taking the time to rate your experience. We would love to know how we can improve to make your next stay more enjoyable. Please feel free to share any specific suggestions or concerns with us. We hope to have the opportunity to serve you better in the future.Sincerely, Hotel Manager

8/10 Bra

Bertha

Bodde här 1 natt i november 2023
Svar från Hotel Manager 30 nov. 2023
Dear Bertha,Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We hope to welcome you again soon.Sincerely, Hotel Manager

10/10 Fantastiskt

Rajesh

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very clean facility. Good breakfast. EV supercharging is an added convenience.
Bodde här 1 natt i oktober 2023
Svar från Hotel Manager 6 nov. 2023
Dear Rajesh,Thank you for your positive feedback! We're delighted to hear that you found our facility clean, enjoyed the breakfast, and appreciated the added convenience of EV supercharging. Providing a comfortable and convenient experience for our guests is our goal, and your comments are much appreciated. We hope to welcome you back for another enjoyable stay in the future!Sincerely,Hotel Manager

10/10 Fantastiskt

Greg

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Hotel Manager 17 okt. 2023
Dear Greg,Thank you so much for your perfect rating! Providing excellent service and a memorable experience is our top priority, and it's great to know that we met your expectations. We look forward to welcoming you back for another exceptional stay in the future. Sincerely,Hotel Manager

6/10 Okej

Rebecca

Reste med familjen
Not as clean as I thought it would be based on other reviews I read before booking. Was just ok. Staff was courteous and helpful. Breakfast ok but mostly just pre-made, frozen/heated food. On a positive, coffee was available very early in the a.m.
Bodde här 2 nätter i oktober 2023
Svar från Hotel Manager 17 okt. 2023
Dear Rebecca,Thank you for your feedback. We apologize for any cleanliness issues that did not meet your expectations. It's great to hear that the staff was courteous and helpful and that coffee was available early in the morning. We'll consider your comments for improvements. We look forward to your next visit.Sincerely,Hotel Manager

2/10 Väldigt dåligt

Jeremy

Reste med familjen
First thing got there tv didn’t work then they fixed tv and remote didn’t work, got ready to go to bed and the bedding looked filthy with stains on it I would not let my dog sleep on it
Bodde här 1 natt i oktober 2023
Svar från Hotel Manager. 9 okt. 2023
Dear Jeremy,Thank you for your kind feedback. we are disappointed to note that your overall experience of the stay was unsatisfactory. we will verify the reality and take action to prevent such happenings in the future. Our apologies for your inconvenience, but we still hope that you will be generous enough to give us one more opportunity to show us a better way. Sincerely,Hotel Manager

10/10 Fantastiskt

Jeff

Gillade: Boendets skick och faciliteter
Very fast check in !
Bodde här 1 natt i oktober 2023
Svar från Hotel Manager 7 okt. 2023
Dear Jeff,Thank you for your feedback. We're glad to hear that you had a fast check-in experience. We hope you enjoyed your stay, and we look forward to serving you again in the future.Sincerely,Hotel Manager

10/10 Fantastiskt

Elizabeth

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 2 nätter i september 2023
Svar från Hotel Manager 8 okt. 2023
Dear Guest,Thank you for your perfect 5 out of 5 rating! We are thrilled to know that you had an excellent experience during your stay with us. Your feedback is greatly appreciated, and we hope to have the pleasure of hosting you again in the future.Sincerely,Hotel Manager

10/10 Fantastiskt

GERALD

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very good
Bodde här 1 natt i oktober 2023
Svar från Hotel Manager. 5 okt. 2023
Dear GERALD,Thanks for the stay and great feedback. It is encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

8/10 Bra

Stephanie

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Hotel Manager 1 okt. 2023
Dear Guest,Thank you for taking the time to leave us an 8 out of 10 rating. We appreciate your feedback and are pleased to see that you had a positive experience during your stay. If you have any additional comments or suggestions, please feel free to share them with us. We look forward to serving you again in the future.Sincerely,Hotel Manager

10/10 Fantastiskt

Jana

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
I would stay here again!
We checked in by 3pm and asked for a room on a higher floor and they complied. The breakfast had a good selection, the area was neat and clean. What I really appreciated was that they found my hearing aid charger when they cleaned the room and it was in lost and found. Fortunately, my friend who we visited came and picked it up and mailed it to me at a future stop on our trip. The hotel was very nice about the situation.
Bodde här 1 natt i september 2023
Svar från Hotel Manager 27 sep. 2023
Dear Guest,Thank you for your stay. We're pleased to hear about your positive experiences during your stay. It's great that the hotel accommodated your request for a higher floor, and you enjoyed the breakfast selection and the cleanliness of the area. We appreciate your kind words, and we look forward to welcoming you again.Sincerely,Hotel Manager

10/10 Fantastiskt

William

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
Decent property. Our room could have been cleaner. The bathroom was a bit musty.
Bodde här 1 natt i augusti 2023
Svar från Hotel Manager. 29 aug. 2023
Dear William,Thank you for your great review! We are so glad you had a great time at our hotel. We try our best to offer the best and most comfortable stay possible. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests We look forward to hosting you again very soon!Sincerely,Hotel Manager

10/10 Fantastiskt

Richard

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2023
Svar från Hotel Manager. 21 aug. 2023
Dear Richard,Thank you for the feedback. I’m glad we could provide a nice room and great service. We take real pride in this hotel and in meeting the needs of a variety of guests. I hope we will have the pleasure of serving you again very soon.Sincerely,Hotel Manager.

6/10 Okej

Annabelle

Gillade: Rummets bekvämlighet
Meh
This isn’t one of the nicest holiday inn express we’ve stayed in. It wasn’t as clean and staff weren’t as friendly. There were also people eating in the pool area who made use of that space unpleasant, but about whom staff didn’t really do anything.
Bodde här 1 natt i juli 2023
Svar från Hotel Manager 12 juli 2023
Dear Annabelle,Thank you for staying with us and taking the time to share your feedback. We apologize for any disappointment you experienced during your stay with us. We are sorry to hear that our cleanliness standards fell short of your expectations and that our staff was not as friendly as you had hoped. We will take this feedback to the team to make the necessary improvements and address the eating in the pool area issue to ensure that our guests can enjoy that space better. Your feedback is valuable to us, and we hope to have the opportunity to serve you better in the future.Sincerely,Hotel Manager

8/10 Bra

Donna

Bodde här 1 natt i juli 2023
Svar från Hotel Manager 24 juli 2023
Dear Donna,Thank you for your four star feedback. I will make sure to pass on your appreciation to our team. We take pride in our service and strive to provide great hospitality, so thank you for noticing! We look forward to serving you again soon.Sincerely,Hotel Manager

10/10 Fantastiskt

Chad

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Check in was quick and convenient. Staff were all friendly. Room is cool clean and comfortable.
Bodde här 1 natt i juli 2023
Svar från Hotel Manager 2 juli 2023
Dear Chad,Thanks for the stay.It is encouraging to hear such positive feedback from you.Your appreciation motivates us to strive harder to provide the best of services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We are looking forward to serving you in the future.Sincerely,Hotel Manager.

8/10 Bra

Tiffany

Reste med familjen
Gillade: Renlighet
Bodde här 1 natt i juni 2023
Svar från Hotel Manager 27 juni 2023
Dear Tiffany,Thank you for your generous rating of our hotel! We are so pleased to know that you enjoyed your stay and would love to welcome you back soon. We strive to provide our guests with the best possible service and are delighted to know that you found our staff and facilities to be up to your standards. We truly appreciate your feedback and we look forward to seeing you again soon!Sincerely,Hotel Manager

10/10 Fantastiskt

Sylvia

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great safe family atmosphere
Bodde här 1 natt i juni 2023
Svar från Hotel Manager 26 juni 2023
Dear Sylvia,Thank you for the kind words! We strive to make sure that all of our guests feel safe and have a comfortable, family-friendly environment. We are glad that you enjoyed your stay with us and hope that you will come and stay with us again soon.Best Regards,Hotel Manager

10/10 Fantastiskt

Sherry

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juni 2023
Svar från Hotel Manager 20 juni 2023
Dear Sherry,Thanks for staying at our hotel and for taking the time to share your feedback with us. Your review is very much motivating for us, and we're grateful that you had a good experience here at our hotel. We're making constant efforts to improve our services and enhance your comfort. We hope that you'll be back soon!Sincerely, Hotel Manager

10/10 Fantastiskt

Earnest

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Just what I needed to start my day.
The young lady who operated the breakfast was very professional and helpful, she made me feel welcomed and the food was great and there was plenty.
Bodde här 1 natt i juni 2023
Svar från Hotel Manager 19 juni 2023
Dear Earnest,Thank you for taking the time to share your experience with us. We are thrilled to hear that our breakfast staff was professional and helpful during your stay. We are proud of our staff, and we work hard to make sure that every guest feels welcomed and at home. We are delighted to hear that you enjoyed the food and found that there was plenty to satisfy your appetite. Our team takes pride in providing our guests with a wide variety to choose from, ensuring a healthy start to your day. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back soon. Sincerely,Hotel Manager

2/10 Väldigt dåligt

GERALD

Bodde här 1 natt i juni 2023
Svar från Hotel Manager 3 juli 2023
Dear GERALD,Thank you for choosing to stay at our property. We were sorry to hear that your stay did not meet your expectations, and we would like to know more about what events transpired during your stay that made it less than ideal. We take guest feedback seriously and use it to improve our services, so your insights are valuable to us. Please know that we appreciate your feedback and will take appropriate actions to ensure that we avoid a similar occurrence in the future. We request your understanding and consideration to give us another opportunity to serve you better.Sincerely,Hotel Manager

8/10 Bra

Daniel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2023
Svar från Hotel Manager 1 juni 2023
Dear Daniel,Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

8/10 Bra

Linda, Asheville

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Just right for an easy one night stay. No frills, but no surprises. For an up charge of $50 we were able to stay with our 7 pound dog, something we can’t do everywhere.
Bodde här 1 natt i maj 2023
Svar från Hotel Manager 30 maj 2023
Dear Linda,Thank you for taking the time to review your recent one-night stay with us. We're pleased to hear that we met your expectations for a no-frills, easy stay, without any surprises. We're glad to hear that you were able to bring your furry friend along with you for a small additional fee. We understand how important pets can be to our guests, and we're happy that we could accommodate you and your 7-pound dog. Thank you for choosing to stay with us, and we hope to have the opportunity to serve you again in the future.Sincerely,Hotel Manager

2/10 Väldigt dåligt

Asa

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet
The bathroom did not have a fan, there was mold growing in the shower.
Bodde här 1 natt i maj 2023
Svar från Hotel Manager 10 maj 2023
Dear Asa,Thank you for taking the time to share your experience with us. We are sorry to hear that your stay did not meet your expectations. Please be assured that we have addressed your concerns about the bathroom and mold in the shower with our housekeeping and maintenance teams to ensure that we take appropriate measures to prevent this from happening again in the future. We appreciate your feedback and hope that you will consider staying with us again in the future. We will make sure that your next visit is a more pleasant one. Thank you for choosing to stay with us.Sincerely,Hotel Manager

8/10 Bra

Mark

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i maj 2023
Svar från Hotel Manager 26 maj 2023
Dear Mark,Thank you very much for your 4-star rating! Your review shows that you have had a positive experience at our hotel and we are delighted that you found our services and facilities satisfactory. We hope to have the chance to welcome you back soon!Sincerely,Hotel Manager

6/10 Okej

Zili

Reste med familjen
Gillade: Renlighet
Gillade inte: Bekvämligheter
It is okay. but not worth the price.
Bodde här 1 natt i mars 2023
Svar från Hotel Manager 13 apr. 2023
Dear Zili,Thank you for taking the time to provide feedback on your recent stay with us. We value all feedback, even when it is not entirely positive. We apologize if you did not feel that your stay was worth the price, and we would welcome the opportunity to discuss this further with you. Our goal is to provide exceptional value for our guests, and we are sorry if we fell short of our commitment during your stay. We appreciate your honest feedback and hope that you will give us another chance to provide you with the experience that you were hoping for. Thank you again for choosing our hotel, and we hope to have the opportunity to welcome you back soon.Sincerely,Hotel Manager

8/10 Bra

Tammy

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i mars 2023
Svar från Hotel Manager 27 mars 2023
Dear Tammy,Thank you for taking the time to rate our business with a 8 out of 10 stars. We appreciate your support and feedback, which helps us improve our services and increase your satisfaction. If there's anything we can do to make your experience even better, please don't hesitate to let us know. We value your opinion and hope to continue serving you in the future. Thank you for your patronage!Sincerely,Hotel Manager

10/10 Fantastiskt

Jeffrey

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2023
Svar från Hotel Manager 27 mars 2023
Dear Jeffrey,Thank you for staying with us and for your valuable review. Our goal is total guest satisfaction, and we're glad that we could meet your expectations. Every day, we get the honor of serving many guests and their families who report satisfaction with their stay with us. We hope that you will give us repeated opportunities to serve you again in the future!Sincerely,Hotel Manager

6/10 Okej

Darla

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i mars 2023
Svar från Hotel Manager 23 mars 2023
Dear Darla,Thank you for taking the time to give us your feedback on your stay with us. Thank you for the 6 out of 10 stars. I hope you will give us another chance in the future next time you are passing through our area so we can turn that 6 into a 10.Sincerely,Hotel Manager

8/10 Bra

Aaron

Bodde här 1 natt i mars 2023
Svar från Hotel Manager 14 mars 2023
Dear Aaron,Thank you for your feedback! I will be sure to tell our team that you enjoyed your stay with us. Customer satisfaction is very important to us, and it makes me happy to know that we have exceeded your expectations. We strive to provide the best service possible, and it's great that this has been accomplished by our team. Thank you again for choosing us as your accommodation provider, we look forward to seeing you again soon!Sincerely,Hotel Manager

10/10 Fantastiskt

Cheryl

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i mars 2023
Svar från Hotel Manager 11 mars 2023
Dear Cheryl,Thank you for your stay and the feedback. Hope you had a nice stay at Holiday Inn Express & Suites Dickson, an IHG Hotel and liked the services looking at the ten stars. From an improvement point of view, we look for specific experience sharing. You will have a better experience next time.Sincerely,Hotel Manager