Hotell i Dilley

“Good stay”

“Clean rooms”

“Beds where very comfortable, but I got a worn out card key and a used key card sleeve, which that wasn't to terrible bad, the roaches on the bathroom is what made the experience not so great!”

“Housekeeping needs to clean rooms dirty rooms no breakfast towels looked dirty”

“Front office didn’t have nobody there. Had to call and wait for someone to arrive. Got to the room and didn’t have towels. Had to call again and wait for them to come back. Asleep next morning at 8am an employee just opens the room and starts to enter. Horrible experience.”

“We arrived to the place around 9 pm and the office doors were locked. You have to ring the bell, she took forever and the place was so dark. When she finally got to the office the clerk was in such as very bad mood. Expedia said breakfast included, but when I asked about breakfast hours she said there's no breakfast.”

“Personal atento ”

“Can’t find the place even when I used Apple Maps ”

“A staff member called me 30 minutes prior to my arrival, stating my reservation was cancelled when I had called earlier, and stated I was going to arrive late and not at 3 when check-in started. The lady even said thank you for the heads-up. I will leave a note in our system, and after all of this, they still wanted to cancel my reservation. I was so frustrated and explained all of this to the gentleman who called me. I told him I was on the road for 7 hours with 2 kids, so the last thing I...

“Nice staff. Recently remodeled.”

“Llegando me encontré en plena recepción un alacrán. Se lo mostré al recepcionista. Luego lo aplasté con mi zapato. Al siguiente día en el desayuno la máquina de la comida caliente decía que estaba fuera de servicio. La máquina del jugo también fuera de servicio. Solo habían Wafles. ”

“after check in we tried to shower and there was no hot water available in the bathroom. even after letting the water run for 10 minutes the temperature was the same. I asked the desk clerk about it and there was little to no reaction or any action to inspect the issue or call a maintenance person to correct the issue. wont be coming back to this hotel. ”

“Clean room. ”

“the room was very clean and the manager in the morning was excellent”