Dear Patrik,Thank you for sharing your feedback regarding your recent stay at our hotel. We sincerely apologize for the inconvenience you experienced with the air conditioning in your room. We understand how important a comfortable temperature is for a good night's sleep. We apologize for any discomfort caused by the room being 26 degrees during the night. We would like to assure you that we take this matter seriously and are working towards achieving an improvement.Once again, we apologize for any inconvenience caused and appreciate your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.Kind regards, your Meiser Team

Sehr geehrter Hotelgast,danke für Ihr Feedback. Ich bitte nochmals herzlich um Entschuldigung der von Ihnen beschriebenen Vorkommnisse.Das Sie am ersten Abend kein warmes Wasser hatten, tut mir sehr leid. Selbstverständlich ist das ein Grund dies zu beanstanden und Das ist Ihr gutes Recht. Wir haben Ihnen bereits am ersten Tag angeboten das Zimmer zu wechseln, dass Sie leider nicht in Anspruch genommen haben. Des Weiteren war es mir an Ihrem Abreisetag nicht möglich eine Kommunikation mit Ihnen aufzubauen, da Sie mich bedauerlicherweise haben nicht zu Wort kommen lassen, um Ihnen ein entgegenkommen anzubieten in Form von einem Preisnachlass durch die entstandene Unannehmlichkeit. Ich, sowie mein Team stehen für eine offene Kritikkultur und wir bringen für entstandene Probleme die richtige Lösung mit. In Bezug dessen hätte es mich sehr gefreut, wenn Sie eine Kommunikation hätten zugelassen.Ich bitte nochmals um Entschuldigung und eine gute Zeit.HochachtungsvollPeter F. Schneider, Hoteldirektor

Lieber Peter,vielen Dank für Ihren Aufenthalt bei uns und Ihre sehr gute Bewertung. Offensichtlich haben Sie sich so richtig wohl bei uns gefühlt. Wir alle freuen uns jederzeit, wenn Sie wieder zu uns kommen. Herzlichst, Ihr Meiser-Team

Sehr geehrter Eberhard,vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen und das Meiser Design Hotel zu bewerten.Wir bedauern sehr, dass die Ochsenbäckchen nicht Ihren Erwartungen entsprochen hat. Bitte entschuldigen Sie, dass Ihr Aufenthalt durch dieses Erlebnis getrübt wurde. Wir möchten Ihnen versichern, dass dies nicht unser Standard ist.Wir hoffen, Sie trotzdem bald wieder bei uns begrüßen zu können.Viele Grüße aus Dinkelsbühl, Ihr Meiser Team

Dear Mohamed,thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Meiser Hotel Team

Lieber Roman, vielen Dank, dass Sie bei uns zu Gast waren und natürlich auch für Ihre positive Bewertung. Schön, dass es Ihnen so gut bei uns gefallen hat. Gerne werden wir die Anmerkung zu unseren Decken und Kissen an die entsprechen Abteilung weiterleiten.Wir hoffen Sie recht bald wieder begrüßen zu dürfen. Herzliche GrüßeIhr Meiser Hotel Team

Dear Mr Kjær,Thank you very much for your detailed feedback on your recent stay at the Meiser Design Hotel. We appreciate you taking the time to share your impressions with us, especially as one of our most loyal regular guests. Your opinion is extremely important to us and contributes significantly to the continuous improvement of our service.We will conscientiously integrate your suggestions and points of criticism in our future training courses and in our quality management. It is only through constructive feedback like yours that we can ensure that we always provide the best service and highest quality.We sincerely regret that you did not feel welcome when registering and completing the registration form. We would like to point out that the completion of the registration form is a legal requirement, which in many cases stems from company requests with limited guest information. We apologise for any inconvenience this may cause.We always strive to provide our guests with the best service and quality regardless of the age of our guests. Our house is not a family hotel, but it is very important to the Meiser family and me that parents and their children feel comfortable with us. For this reason, we have also designed a small arrangement for the smallest ones.We take your feedback regarding the tone and looseness of our staff very seriously. We will discuss this issue with our team immediately and ensure that all staff treat our guests with the utmost respect and professionalism.On your day of arrival we had short notice sickness and were therefore a little late, but as a rule we always aim to make the rooms available as soon as we can and are happy to invite our guests for a drink if things really don't work out. If this was not the case, I would like to invite you to a drink at our bar on your next visit.Regarding the room cleaning for room 128, we regret the misunderstanding and would like to inform you that a tree has been planted in Yucatan, Mexico, as compensation for this inconvenience. Here we have received the info from your room that the button in the bathroom was pressed and thus the room cleaning was skipped.We understand your displeasure with the noise from the gym and the problems with the outside door. We have taken your comments on board and our technical team will look into the situation thoroughly. In addition, we have noted that you no longer wish to have the room near the fitness area. You are welcome to contact me directly about this and I will take care of everything.Guest feedback is extremely important to us at the hotel, which is why we actively ask our guests for feedback by text message upon arrival and after departure. Unfortunately, there was a technical problem with our feedback module when you left, which we have since solved. That is why you did not receive a direct reply from us, but only now after you published the criticism online and after your original message was also sent to me.You now ha

Lieber Soren,vielen Dank für Ihre fantastische Bewertung, wir haben uns sehr darüber gefreut. Bitte besuchen Sie uns doch bald wieder. Herzliche Grüße Ihr Meiser Team

Liebe Annika,vielen Dank für Ihre Bewertung, wir haben uns sehr darüber gefreut. Bitte besuchen Sie uns doch bald wieder. Herzliche Grüße Ihr Meiser Team

Dear MiguelThank you very much for choosing to stay at Meiser Design Hotel and for sharing your positive feedback with us. We are delighted to hear that your experience with us was pleasant and that you found our facility surprisingly modern.It is especially rewarding to know that our staff provided you with excellent service throughout your stay. We strive to create a welcoming and special atmosphere for our guests, and we are thrilled that our team went out of their way to make you feel valued and appreciated.We are also pleased to hear that you enjoyed our breakfast buffet. We take pride in offering a wide variety of high-quality options to cater to different tastes and preferences. Your kind words about our breakfast being one of the best you have experienced in Europe and other parts of the world are truly appreciated.Once again, thank you for taking the time to share your feedback. It was our pleasure to have you as our guest, and we hope to have the opportunity to welcome you back in the future for another memorable stay. If there is anything else we can assist you with, please do not hesitate to let us know.Best regardsMeiser Hotels

Dear MarcusThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Lieber Gast,vielen Dank für Ihre Bewertung, wir haben uns sehr darüber gefreut. Bitte besuchen Sie uns doch bald wieder. Herzliche Grüße Ihr Meiser Team

Lieber Rals, vielen Dank für Ihren Aufenthalt und für das nette Feedback, wir haben uns sehr gefreut. Wir freuen uns bereits auf Ihren nächsten Besuch. Herzliche Grüße aus Dinekelsbühl

Dear Guest,Thank you for taking the time to share your feedback about your recent stay at our hotel. We are pleased to hear that you found our hotel to be nice and conveniently located within walking distance (1KM) from the old city center.We apologize for any inconvenience caused by the parking fees. While we understand that additional charges can be an inconvenience, we strive to provide a safe and secure parking option for our guests. We appreciate your understanding in this matter.We are delighted that you enjoyed your overall stay with us. If there is anything else you would like to share or if there are any specific areas where we can improve, please do not hesitate to let us know. We value your feedback and continuously work towards enhancing our guests' experience.Thank you once again for choosing our hotel, and we look forward to welcoming you back in the future.Best regards

Dear Guest,Thank you for sharing your feedback regarding your recent stay at our hotel. We appreciate your comments and would like to address the concerns you have raised.We apologize if the location of our hotel, situated on a building site outside of town, did not meet your expectations. We understand that the surroundings may not have been ideal for your stay. Regarding the design in our lobby, we strive to create a unique and visually appealing atmosphere for our guests. We understand that personal preferences vary, and we apologize if the design appeared excessive or tasteless to you.We regret to hear that you found the rooms attractive but lacking in amenities and guest niceties. We strive to provide a comfortable and enjoyable experience for our guests, and we apologize if we fell short in meeting your expectations in this regard. We appreciate your feedback and will take it into consideration for future improvements.Regarding the request for a robe, we apologize for any confusion or dissatisfaction caused. We aim to provide a high level of service and convenience to our guests, and we regret any inconvenience experienced. We will review our policies to ensure better communication and clarity in such situations.While we understand your disappointment with the eco-friendly measures in place, we would like to assure you that our commitment to sustainability is an important aspect of our hotel's values. We strive to balance guest comfort with responsible practices, and we apologize if this resulted in any inconvenience for you.On a positive note, we are glad to hear that you enjoyed our breakfast. We appreciate your recognition of the quality and variety of our breakfast offerings.Thank you again for your feedback. We value your input and will use it to continually improve the guest experience. We hope you will give us another opportunity to exceed your expectations in the future.Best regards

Sehr geehrter Gast,wir danken Ihnen herzlich für Ihre positive Bewertung und Ihr wunderbares Feedback zu Ihrem Aufenthalt im Meiser Design Hotel. Es freut uns zu hören, dass wir in fast allen Punkten überzeugen konnten und Sie einen großartigen ersten Eindruck von unserem Hotel erhalten haben.Unser Design und die sorgfältig abgestimmte Dekoration sollen eine besondere Atmosphäre schaffen, und es freut uns, dass Ihnen dies aufgefallen ist. Wir sind stolz darauf, ein freundliches und aufmerksames Personal zu haben, das Ihren Aufenthalt angenehm gestaltet.Es ist schön zu hören, dass Sie mit der Sauberkeit des Hotels zufrieden waren und die geräumigen Zimmer und Badezimmer Ihren Erwartungen entsprachen. Unsere Hotelbar und das Frühstück sind ein weiterer Höhepunkt, und es freut uns, dass diese Ihren Geschmack getroffen haben. Wir werden Ihre Anmerkung zur Auswahl der Speisen für das Abendessen berücksichtigen, um auch für Gäste, die kein Buffet bevorzugen, eine noch vielfältigere Speisekarte anzubieten. Sollte Ihnen der Sinn nach einem reinen ala carte Restaurant stehen, können wir Ihnen auch unsere Meiser Altstadt Brasserie im Zentrum von Dinkelsbühl empfehlen. Vielen Dank für Ihre Bewertung und Ihre positive Rückmeldung. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen

Dear KeithThank you for being our guest and of course also for your positive rating. We're glad you enjoyed your stay with us. We hope to greet you again very soon.Best regards,Meiser Design Team

Sehr geehrter Herr Bruhn, vielen Dank für Ihre schöne Rückmeldung, wir haben uns sehr gefreut. Herzliche Grüße aus Dinkelsbühl