2/10 Väldigt dåligt
Lotta, Sweden
18 aug. 2014
Gillade inte: Personal och service och boendets skick och faciliteter
Dont go here if you want to be treated nice
We drove true Germany and this hotel was the only one left close to the ferry. But to say close to the ferry is to much - very far away and hard to find the hotel. No signs at all and peple did not know about the place. But that was not the biggest problem - that was the man in the reception. We have not been treated that bad ever, and he was very arrogant towards us. We wanted to have wi fi in our room but the connection did not work and we had to sit in the lobby to work. We talked to the staff, the man, and he started to laugh about it and told us that it does work. In the lobby yes, but not in our room. No help at all there. He also tried to cheat us and gave us a bill that was not ours, and in the morning my husband had to pay for breakfast that we did not have, and no signs of paying that back to us. A very unpleasant stay and especially when you feel that you are not welcomed, if this is because of complaining about the room or if the fact is that we are foreigners - we dont know! But I will never recommend this to anyone! The rooms is not that nice, far away, and the staff was horrible. We payed 150 euros for the room and then you expect to have a nice stay, be treated nice and remember it in a possitive way. But that is not the fact here ---- dont go there!