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Recensioner av The Bentley Luxury Hotel and Suites

5 out of 5
The Bentley Luxury Hotel and Suites
Al Shams Street Building 14, Zone 63,, Street 870, Doha, Ad Dawhah

Recensioner

7,6

Bra

10 - Fantastiskt i betyg. 13 av 25 recensioner" "
8 - Bra i betyg. 3 av 25 recensioner" "
6 - Okej i betyg. 4 av 25 recensioner" "
4 - Dåligt i betyg. 0 av 25 recensioner" "
2 - Väldigt dåligt i betyg. 5 av 25 recensioner" "

8,6/10

Renlighet

8,0/10

Personal och service

7,8/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Luis, Barcelona

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent place to stay, convenient and well located
Bodde här 3 nätter i februari 2024
Svar från Hotel Management 14 mars 2024
We are so happy to hear that you enjoyed your stay with us and that We work hard to give our guests the finest experience possible, we would love to welcome you back soon, so don't be a stranger.

10/10 Fantastiskt

Bryan

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This ultra modern tower is amazing and for a 5* was very good value rates. An amazing rooftop pool and views. Great value buffet breakfast and used dinner room service that was very efficient and tasty. The hotel is very close to metro so ideal for airport transfer and a further afield into Doha. Located very near Corniche area that is walkable. Would definitely stay again. A 5* stay.
Bodde här 3 nätter i januari 2024
Svar från thebentleyluxuryhotel&suites 10 feb. 2024
We are so happy to hear that you enjoyed your stay with us and that We work hard to give our guests the finest experience possible, we would love to welcome you back soon, so don't be a stranger.

10/10 Fantastiskt

Rodolfo

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från Reservation Department 5 dec. 2023
Dear Guest,Thanks for your sharing your positive feedback. Regards,The Bentley Luxury Hotel & Suites

10/10 Fantastiskt

MUDHAFFER

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Reservation Department 18 okt. 2023
Thank you for your recent stay at The Bentley Luxury Hotel & Suites and for your positive ranking. We're thrilled you had a great experience. We look forward to welcoming you back soon.

2/10 Väldigt dåligt

Miray

Reste i grupp
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
İ use smoke and No smoking in any rooms in the hotel. You have to go to the pool floor to smoke. a situation that disturbs the comfort of the person. I don't want to stay again.!!
Bodde här 1 natt i mars 2023
Svar från Gobind Sharma 29 mars 2023
Dear Guest, Thank you for your feedback following your recent stay. We read with great concern and would like to inform you that we have all rooms non-smoking and guests are allowed to smoke in the public areas only like pool side or main porch. Rest assured that we shall review your feedback, as we look to continuously improve our offerings and services. Kind regards,

8/10 Bra

Ahmad, Sura

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Excellent stay , will surely come back again , on observation about the TV week signal and kept on freezing every min , called for IT help and also complained about poor channels selection programmed in the TV , no IT help arrived and no apology !!
Bodde här 3 nätter i mars 2023
Svar från Reservation Department 11 mars 2023
Dear Mr. Ahmad, Thank you for your feedback following your recent stay. We read with great concern that we have did not meet you expectations during your stay with us and we value your notes. Rest assured that we shall review your feedback, as we look to continuously improve our offerings and services. We hope that you give us a chance to exceed your expectations for your next stay. Kind regards,

10/10 Fantastiskt

Ibrahim

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Sehr schönes und ruhiges Hotel . Personal waren sehr nett und helfsreisch . War perfeckt . Immer wider gerne dahin.
Bodde här 1 natt i mars 2023
Svar från Gobind Sharma 8 mars 2023
Dear Mr. Ibrahim, Thank you for sharing your feedback. Our entire team is truly thrilled to know that we were able to meet your expectations and make your stay a memorable one. We thank you for appreciating all our earnest efforts and eagerly look forward to welcoming you back soon.

2/10 Väldigt dåligt

norberto

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter

2/10 Väldigt dåligt

Malik

Reste i grupp
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The property is nothing like on the internet. It is not classy and has outdated amenities, Staff not very friendly.
Bodde här 2 nätter i december 2022

8/10 Bra

Talal

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i december 2022

10/10 Fantastiskt

Dipaque

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Outstanding Hotel
Fantastic hotel. Staff were outstanding. Highly recommended.
Bodde här 1 natt i december 2022

10/10 Fantastiskt

William

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent

10/10 Fantastiskt

Dipaque

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i november 2022

6/10 Okej

Takafumi

Reste i grupp
Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
W杯観戦にて利用。最寄りのメトロ駅から少し歩きます。建物自体は大きくキレイ。プールやジムも使えるのがGOOD。屋上のプールからの眺めは圧巻！バスルームが少々使いづらかったものの、スタッフさんの対応も良く快適に過ごせました。さすがの5つ星。 但し、周辺徒歩5分の中に隣接ホテルのレストランとスーパーが1つくらいしかなく（当然ホテル内外に飲酒できる場所も無く）、あまり便利の良い場所ではないかな。。ドーハのWESTBAYエリアは発展途上のビジネス街なので恐らくどこもそんな感じでしょう。1駅近く15～20分程度も歩けばショッピングモールなどがある辺りに行けるので、それはそれでアリ。治安も悪くないので女子のみでも問題なし。ダウンタウンのムシャリブあたりに出るのもタクシー使えれば楽勝です。

10/10 Fantastiskt

mohammed

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very good

10/10 Fantastiskt

Travis L

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Went for the first week of the World Cup, got this reservation really late. But, my son and I were very pleased with this hotel. Beautiful room, great view and great staff. Our only complaint is when we were in the trying to watch games, the tv was freezing up. Other then that everything was really great.

6/10 Okej

Carlos

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
No tenían tachos de basura! No habían toallas ! Habitación muy fría

6/10 Okej

Marcio, New York

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Relatively close to a subway station, but otherwise in a barren area. Very spacious room, but room service was not performed, one day only after i asked, the next day someone simply dropped a couple of towels on the table. Breakfast buffet looked ok but pretty much every single item was cold or tasted like it had been there for a week.
Bodde här 3 nätter i november 2022

2/10 Väldigt dåligt

Maram, Beirut

Affärsresenär
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Worst hotel experience ever, they are not ready and qualified to receive guests
Bodde här 3 nätter i maj 2022
Svar från Reservation Department 14 maj 2022
Dear Mrs. Maram, Thank you for your feedback following your recent stay. We read with great concern that we have did not meet your expectations during your stay with us and we value your notes. Rest assured that we shall review your feedback, as we look to continuously improve our offerings and services. We hope that you give us a chance to exceed your expectations for your next stay. Kind regards, Reservation Department

8/10 Bra

David

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hôtel propre et hyper spacieux
Chambre super spacieuse et propre, dommage qu’il y ait eu un problème avec la climatisation et le réglage de température, ainsi qu’avec la tv ( très peu de chaînes et mauvaise réception ). Rien à dire sur l’hôtel en lui-même, par contre le sourire à la réception de la part de certaines personnes que l’on a l’air de déranger, ne serait pas superflu ! Il devrait être notifié que la piscine est fermée.
Bodde här 2 nätter i mars 2022
Svar från Reservation Department 2 apr. 2022
Dear Mr. David, Thank you for sharing your feedback. Our entire team is truly thrilled to know that we were able to meet your expectations and make your stay a memorable one. We thank you for appreciating all our earnest efforts and eagerly look forward to welcoming you back soon.

2/10 Väldigt dåligt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
A really nice hotel with extremely poor service
The service though was terrible. The moment we arrived to our hotel and checked in, the staff argues with us and demands us to pay for the room, although we have already paid for it through hotels.com. We settled the argument when they checked our reservation again, and apologised for missing on the payment information attached to the reservation. We settled down into our room after a 6 hour flight. The restaurants were not open due to the hotel having covid restrictions and we ordered food to our room through a food delivery service. The lights in the dining area stayed on even though we turned all the lights off. We called the roomservice, they sent us an ”engineer” to fix the lights. His solution was to turn off the electricity from the dining area rendering it useless. We decided to make a complaint to hotels.com for bad service. The room was not cheap and its a 5 star hotel. The elevator smelled of cigarettes and we found a cigarette butt there. After our complaint the front desk calls us at 4.30am to talk with us about the complaint, waking us up with the call. We asked them to call us in the morning and discuss the complaint then. We asked them to call us after 9.am, they called us at 8am. Hotels.com could not reach the manager even if it was a business day. They told us to wait 2-4 hours. We waited for 7 hours. They were purposely avoiding us until we asked them to refund us all except the previous night, so we could finally just switch hotels.
Bodde här 5 nätter i mars 2022
Svar från Reservation Department 31 mars 2022
Dear Value Guest, Thank you for your feedback following your recent stay. We read with great concern that we have did not meet you expectations during your stay with us and we value your notes. Rest assured that we shall review your feedback, as we look to continuously improve our offerings and services. We hope that you give us a chance to exceed your expectations for your next stay. Kind regards,

10/10 Fantastiskt

Heather

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Best quality, comfort and cleanliness! 💖
A beautiful hotel inside and out, with unparalleled service. The bellmen and housekeeping staff are courteous, responsive and very helpful. The reception staff is quick to field calls for room service and help with any special requests. The gym has some of the best views from the floor to ceiling windows along with clean, quality equipment. The pool is amazing. Although it was not open during our stay we were given a tour, which we appreciated. Overall, The Bentley Luxury Hotel and Suites must be one of the best hotels in Qatar, because it hits all high marks and remains affordable even though it has a luxurious feel. Our 24 day stay was delightful and we look forward to our next booking here. Insha ALLAH
Bodde här 22 nätter i mars 2022
Svar från Reservation Department 29 mars 2022
Dear Mrs. Heather, Thank you for sharing your feedback. Our entire team is truly thrilled to know that we were able to meet your expectations and make your stay a memorable one. We thank you for appreciating all our earnest efforts and eagerly look forward to welcoming you back soon.

10/10 Fantastiskt

MEHMET KASIM

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i mars 2022
Svar från Reservation Department 19 mars 2022
Dear Mr. Kasim, Thank you for sharing your feedback. Our entire team is truly thrilled to know that we were able to meet your expectations and make your stay a memorable one. We thank you for appreciating all our earnest efforts and eagerly look forward to welcoming you back soon.

10/10 Fantastiskt

Roland

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Top. 5-Starne mit sehr großen Zimmern
Nagelneues 5 Sterne Hotel mit SEHR großen Zimmern zum guten Preis-Leistungsverhältnis, leider nicht ganz zentral. Ich habe nach der Qarantäne in dem Hotel verlängert. - es git zwei getrennte Bereiche.
Bodde här 3 nätter i februari 2022
Svar från Reservation Department 23 feb. 2022
Dear Mr. Bischof, Thank you for sharing your feedback. Our entire team is truly thrilled to know that we were able to meet your expectations and make your stay a memorable one. We thank you for appreciating all our earnest efforts and eagerly look forward to welcoming you back soon.