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Recensioner av Elen's Castle Hotel

3 out of 5
Elen's Castle Hotel
Dolwyddelan, Snowdonia, Dolwyddelan, Wales

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 19 av 37 recensioner" "
8 - Bra i betyg. 11 av 37 recensioner" "
6 - Okej i betyg. 4 av 37 recensioner" "
4 - Dåligt i betyg. 2 av 37 recensioner" "
2 - Väldigt dåligt i betyg. 1 av 37 recensioner" "

9,0/10

Renlighet

8,8/10

Personal och service

6,6/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

9,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Amrit

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely place and lovely hosts, looked after us well (we were the only people staying there) and were always on hand to answer our questions!
Bodde här 2 nätter i januari 2024
Svar från Elen's Castle Hotel 10 mars 2024
Thank you

6/10 Okej

peter

Reste med sin partner
Gillade inte: Bekvämligheter
The hotel was dirty and full of dogs running around barking all night we had no sleep 😴 plus they had a power cut on nye at 4pm so couldn’t get ready or do my hair come back just before midnight to no champagne as promised and no fireworks it was a shambles
Bodde här 2 nätter i december 2023

8/10 Bra

RALPH

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i oktober 2023

10/10 Fantastiskt

Remedios

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Friendly, Good enough to stay for 5 days.Welcoming,lovely people at the hotel.The weather is the issue.it has been raining on and off.We are thankful for the good service.Thank you!
Bodde här 5 nätter i september 2023

10/10 Fantastiskt

Verifierad resenär

Bodde här 2 nätter i september 2023
Svar från Elen's Castle Hotel 21 sep. 2023
Thank You

8/10 Bra

Shalini

Gillade: Renlighet, personal och service och boendets skick och faciliteter
A good location to explore snowdonia
Bodde här 3 nätter i augusti 2023
Svar från Elen's Castle Hotel 21 sep. 2023
Thank you

10/10 Fantastiskt

Patrick

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great Accommodation with Great Service.
Really good service from the moment we arrived. Offered to dry our soggy clothes from a snowdon trip and also kept the bar open as long as we wanted on the night. Will definitely be back!
Bodde här 2 nätter i augusti 2023
Svar från Elen's Castle Hotel 14 aug. 2023
We are very pleased that you enjoyed your stay despite the weather! September is usually a lot drier than August (although never any guarantees!). See you again.

10/10 Fantastiskt

andrew

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great place to stop for a couple of days. Very friendly and helpful. Great cask ale.
Bodde här 2 nätter i juli 2023
Svar från Elen's Castle Hotel 24 juli 2023
So pleased you enjoyed your stay and particularly the draught Double Dragon craft ale by Felin Foel. Cheers or as they say here in Wales 'Iechyd da'!

10/10 Fantastiskt

Tomasz

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i april 2023

8/10 Bra

Sourabh

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent location and great hosts!! We really enjoyed our stay.
Bodde här 4 nätter i augusti 2022
Svar från Elen's Castle Hotel 17 aug. 2022
Thank you.

10/10 Fantastiskt

ellen

Bodde här 5 nätter i augusti 2022
Svar från Elen's Castle Hotel 17 aug. 2022
Thank you

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i juni 2022
Svar från Elen's Castle Hotel 29 juni 2022
Thank you

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
We had a very pleasant stay. Helen was very helpful and the food was great as well.
Bodde här 2 nätter i september 2021

2/10 Väldigt dåligt

Verifierad resenär

Reste i grupp
Gillade: Renlighet
Gillade inte: Bekvämligheter
You’re welcome that you receive isn’t the friendliest the rooms are very dated but that’s fine but we stayed above the kitchen and all we heard till 11-12 at night was banging of doors and load talking
Bodde här 2 nätter i augusti 2021
Svar från Elen's Castle Hotel 14 aug. 2021
We are really sorry. We have had severe words with the staff working in the evenings and can only apologise for the noise.

10/10 Fantastiskt

Ian

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juli 2021
Svar från Elen's Castle Hotel 4 aug. 2021
:)

10/10 Fantastiskt

Gail

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A perfect place to stay
Elen’s Castle Hotel proved to be the perfect place for a few days away in Wales. The Hotel was clean, tidy, Covid safe, welcoming and comfortable. The staff were very friendly! The food from the restaurant was amazing! There was a good choice and between us, a family of four and we ate there both nights we were there, every course was perfect! We will definitely be back - thank you!
Bodde här 2 nätter i juli 2021
Svar från Elen's Castle Hotel 1 aug. 2021
Dear Gail, thank you for this lovely review. We are so pleased that you enjoyed your stay with us and look forward to welcoming you back soon.

6/10 Okej

Verifierad resenär

Reste med sin partner
Adequate but tired decor, with exception to the dining room which has been freshened up
Bodde här 1 natt i juni 2021
Svar från Elen's Castle Hotel 23 juli 2021
Weird, redecorated bar, redecorated bar lounge (both this year), redecorated reception area autumn 2019, redecorated ladies and gents loos during lockdown. All bedrooms redecorated in the last few years. Not sure what you are referring to. Perhaps the character and charm of an 18th century inn escaped you and you perhaps are better suited to a Premier Inn?

10/10 Fantastiskt

Stephen

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i maj 2021
Svar från Elen's Castle Hotel 23 juli 2021
Thanks you!

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Beautiful view
overall stay was good... beautiful view and clean room.. very small for price but overall good experience....
Bodde här 3 nätter i augusti 2020
Svar från Elen's Castle Hotel 8 sep. 2020
Thank you for your review. We are very pleased you enjoyed your stay. We are sorry your room was small, perhaps a larger room was unavailable when you were booking as we have been very busy since lockdown was lifted. Next time, please make sure to book a larger room if one is available!

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A very good location, lovely food (breakfast and evening meal), friendly and helpful staff. Had a very enjoyable stay.
Bodde här 3 nätter i augusti 2020
Svar från Elen's Castle Hotel 30 aug. 2020
Thank you for taking the time to write a review. We are pleased you enjoyed your stay.

10/10 Fantastiskt

Jack

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very enjoyable stay. With welcoming Hosts.
Really enjoy our stay. My dad and I really enjoyed ourselves and was very impressed with how well the hotel was ran, especially with COVID 19. Great staff who were very welcoming and we will definitely stay here again. All round great hotel and very greatful for the information given about climbing snowdon. Thank you.
Bodde här 2 nätter i augusti 2020
Svar från Elen's Castle Hotel 30 aug. 2020
Thank you for this great review. We are really pleased that you and your dad enjoyed your stay. Hopefully, see you again.

6/10 Okej

Verifierad resenär

Reste med sin partner
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Lovely views and location. Hotel itself very dated and cramped (bathroom). Nice breakfast, but dinner not great.
Bodde här 3 nätter i augusti 2020
Svar från Elen's Castle Hotel 8 sep. 2020
We are pleased to hear you enjoyed the views, location and breakfast. Sorry, if you found the bathroom was small. We do have a selection of rooms to choose from and the room descriptions outline the size of the ensuites clearly. Perhaps a larger ensuite was not available at the time of your booking. Thank you for your feedback.

10/10 Fantastiskt

Verifierad resenär

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stayed there for a night with family, everything was as described.
Bodde här 1 natt i september 2019
Svar från Helen & Adam 3 okt. 2019
Thank you for your 5 out of 5!

4/10 Dåligt

Stephen

Reste med familjen
Sorry. Not too impressed....
Accommodation was spacious and had all one would expect, however, in terms of value-for-money we were somewhat disappointed. Breakfast was okay, but limited, and the timing surprisingly restricted - 8-9 a.m. And no boiled eggs!!!
Bodde här 1 natt i augusti 2019
Svar från :( 3 sep. 2019
What a shame you were disappointed. Our breakfasts are overwhelmingly praised so this us very unusual. We offer scrambled, poached and fried eggs. Never mind, at least you only stayed for one night so your holiday was not too spoiled by your lack of boiled eggs and unlimited breakfast time. :(

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy parking,close to local holiday attractions,Very friendly host's made our stay very relaxing,would go again
Bodde här 3 nätter i juli 2019
Svar från Helen & Adam 3 sep. 2019
Thank you for your great review. We would love to welcome you again.

4/10 Dåligt

Alex, Las Vegas

Reste med sin partner
Gillade inte: Personal och service och boendets skick och faciliteter
When I watched Rick Steve’s show on Wales, I had no clue what he mean by feisty and poetic, that is, until I stayed at Elen’s Castle... Well, at least the surrounding area is nice!
Bodde här 3 nätter i juli 2019
Svar från Owners 16 juli 2019
A very strange review which we do not understand. Sorry you did not enjoy your stay.

10/10 Fantastiskt

Dipti

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i april 2019
Svar från The Owners 18 maj 2019
Thank you

10/10 Fantastiskt

Marios

Quiet place
Good location, friendly staff, nice breakfast,quiet
Bodde här 1 natt i augusti 2018
Svar från Helen & Adam 28 sep. 2018
Thank you, we are very pleased you enjoyed your stay

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 4 nätter i juli 2018
Svar från Helen & Adam 16 aug. 2018
Thank you!

10/10 Fantastiskt

Philip

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A Great Stay
Very Friendly Staff, clean and comfortable room, Fantastic Food and great beer all at a reasonable cost.
Bodde här 1 natt i juli 2018
Svar från Helen & Adam 27 juli 2018
Thank you very much for this great review.

8/10 Bra

Lester

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excelent hotel
Very clean and comfortable. Food excellent. Owners very freindly, had a good knowledge of the area.
Bodde här 1 natt i maj 2018
Svar från Helen & Adam 27 juli 2018
Thank you for a lovely review.

8/10 Bra

Patrick

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A very nice place to stay and relax, all the staff were very nice
Bodde här 3 nätter i augusti 2017
Thank you. We are glad you enjoyed your stay.

8/10 Bra

Arun

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Elen's castle
me and wife stayed there for a weekend. nice simple room very small but problably what we payed for. not far from attractions such as Pen-y-pas. bodnant garden to name a fiew. small pub with things to see and read on the walls nice and quiet resturant with excellent food LAMB SHANK do i need to say more staff was nice both breakfast and evening. the saturday evening girl was very friendly. and the family/owners were very friendly. we have nothing bad to say or anything we would like to improve about the stay it was just great so that is our view.
Bodde här 3 nätter i augusti 2017
Svar från Owners 16 juli 2019
Thank you. Pleased you had such a great stay and enjoyed the lamb so much.

10/10 Fantastiskt

Oleg

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice place
So warm and nice place!
Bodde här 1 natt i augusti 2017
Svar från Owners 16 juli 2019
Thank you

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Beautiful place in a stunning area. Hosts give great advice on things to do in the area.
Bodde här 3 nätter i juli 2017
Thank you for a great review. We are really pleased you had a lovely stay.

8/10 Bra

LAI FONG

Gillade: Renlighet, personal och service och rummets bekvämlighet
Convenient
The hotel's location is convenient for us to stay. I particularly like the bar & restaurant.
Svar från Owners 16 juli 2019
Thank you

6/10 Okej

Verifierad resenär

Gillade: Renlighet och rummets bekvämlighet
Gillade inte: Personal och service
Pleasant stay
Nice hotel in a good location, service ok if a little awkward at times. Rooms spotless and facilities very good. Dinner average and overpriced for what it was.
Svar från .. 3 sep. 2019
Thank you for taking time for this review.