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Recensioner av Lough Eske Castle

5 out of 5
Lough Eske Castle
Lough Eske, Donegal Town, County Donegal, Donegal, Donegal

Recensioner

9,4

Enastående

10 - Fantastiskt i betyg. 496 av 633 recensioner" "
8 - Bra i betyg. 84 av 633 recensioner" "
6 - Okej i betyg. 21 av 633 recensioner" "
4 - Dåligt i betyg. 22 av 633 recensioner" "
2 - Väldigt dåligt i betyg. 10 av 633 recensioner" "

9,6/10

Renlighet

9,6/10

Personal och service

9,4/10

Bekvämligheter

9,4/10

Boendets skick och faciliteter

9,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Magnus

Bodde här 1 natt i mars 2023

10/10 Fantastiskt

Cindy

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Amazing staff!!!!
Bodde här 1 natt i april 2024
Svar från Dónal Cox 29 apr. 2024
Dear Cindy,Thank you for taking the time to share your experience with us at Lough Eske Castle recently.We are thrilled that you enjoyed your experience, your kind comment in relation to our staff is greatly appreciated.Here at Lough Eske Castle we pride ourselves on providing exceptional service and great memories for our guests.We cannot wait to welcome you back to the castle.Best Regards,Donal CoxGeneral Manager

10/10 Fantastiskt

Angela, Hartsdale

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing!
Bodde här 2 nätter i april 2024
Svar från Dónal Cox 29 apr. 2024
Dear Angela,Thank you for taking the time to share your experience with us at Lough Eske Castle recently.We are thrilled that you enjoyed your experience, your kind comments are greatly appreciated.Here at Lough Eske Castle we pride ourselves on providing exceptional service and great memories for our guests.We cannot wait to welcome you back to the castle.Best Regards,Donal CoxGeneral Manager

10/10 Fantastiskt

Michael

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
What a beautiful property! The room was amazing and comfortable! The food was delicious in the pub.
Bodde här 1 natt i april 2024
Svar från Dónal Cox 25 apr. 2024
Dear Michael,Thank you for taking the time to share your experience with us at Lough Eske Castle recently.We are thrilled that you enjoyed your experience, your kind comments are greatly appreciated.Here at Lough Eske Castle we pride ourselves on providing exceptional service and great memories for our guests.We cannot wait to welcome you back to the castle.Best Regards,Donal CoxGeneral Manager

10/10 Fantastiskt

Kenneth

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Sean and all the staff were over the top friendly and accommodating. The level of service was incredible.
Bodde här 1 natt i april 2024
Svar från Dónal Cox 23 apr. 2024
Dear Kenneth,Thank you for taking the time to share your experience with us at Lough Eske Castle recently.We are thrilled that you enjoyed your stay, your kind comments are greatly appreciated.Here at Lough Eske Castle we pride ourselves on providing exceptional service and great memories for our guests.We cannot wait to welcome you back to the castle.Best Regards,Donal CoxGeneral Manager

10/10 Fantastiskt

Steven

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wonderful dining options. Amazing staff beautiful grounds. Take the time and use the bikes provided to bike around the grounds. Sit by one of the fireplaces, and have Guinness. Donegal a beautiful area to explore.
Bodde här 1 natt i april 2024
Svar från Dónal Cox 18 apr. 2024
Dear Steven,Thank you for taking the time to share your experience with us at Lough Eske Castle recently. We are thrilled that you enjoyed your experience your kind comments are greatly appreciated.Here at Lough Eske Castle we pride ourselves on providing exceptional service and great memories for our guests.We cannot wait to welcome you back to the castle.Best Regards,Donal CoxGeneral Manager

10/10 Fantastiskt

Jennifer

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Beautiful stay, kind staff. Take some time to walk the property - lovely!
Bodde här 1 natt i april 2024
Svar från Dónal Cox 18 apr. 2024
Dear Jennifer,Thank you for taking the time to share your experience with us at Lough Eske Castle recently. We are thrilled that you enjoyed your experience your kind comments are greatly appreciated.Here at Lough Eske Castle we pride ourselves on providing exceptional service and great memories for our guests.We cannot wait to welcome you back to the castle.Best Regards,Donal CoxGeneral Manager

10/10 Fantastiskt

Angela

Reste med sin partner
Service from bar, restaurants, reception and door staff couldn’t be faulted. The restaurants had Suberin food at sensible prices. Many bars to choose from each with their own atmosphere. The grounds were well maintained and lively walks to be had. Just one tiny thing but, please put everyday tea bags in rooms and replenish daily. Had to ring for tea bags every day. However, would go back in a heartbeat and we will
Bodde här 2 nätter i april 2024
Svar från Dónal Cox 8 apr. 2024
Dear Angela,Thank you for taking the time to share your experience with us at Lough Eske Castle recently.We apologise for the disappointment you experienced with the lack of tea bags in your room. We regret that we missed the mark on this occasion. Your feedback is invaluable to us as it helps us identify areas for improvement. We are thrilled that you enjoyed your experience, your kind comments are greatly appreciated.Here at Lough Eske Castle we pride ourselves on providing exceptional service and great memories for our guests.We cannot wait to welcome you back to the castle.Best Regards,Donal CoxGeneral Manager

10/10 Fantastiskt

Caoimhe

Bodde här 1 natt i mars 2024
Svar från Dónal Cox 23 apr. 2024
Dear Caoimhe,Thank you for taking the time to share your experience with us at Lough Eske Castle recently.We are thrilled that you enjoyed your stay, your kind comments are greatly appreciated.Here at Lough Eske Castle we pride ourselves on providing exceptional service and great memories for our guests.We cannot wait to welcome you back to the castle.Best Regards,Donal CoxGeneral Manager

10/10 Fantastiskt

Steve

Reste med sin partner
Gillade: Boendets skick och faciliteter
Great stay, looked after by fantastic staff
Bodde här 3 nätter i mars 2024
Svar från Donal Cox 28 mars 2024
Dear Steve,Thank you for taking the time to share your experience with us at Lough Eske Castle recently.We are thrilled that you enjoyed your experience, your kind comments are greatly appreciated.Here at Lough Eske Castle we pride ourselves on providing exceptional service and great memories for our guests.We cannot wait to welcome you back to the castle.Best Regards,Donal CoxGeneral Manager

2/10 Väldigt dåligt

John

Gillade: Boendets skick och faciliteter
Gillade inte: Renlighet
Recently stayed here 1st time 2 nights. Not really centrally located must take several dark roads many filled with potholes and some unsafe road conditions to drive back-and-forth to the center of town were the pubs and restaurants are. Had to take a taxi back-and-forth to town even though it's less than three or 4 miles they charge you $15 euro each way which comes out of 17 or 18 American US Cleanliness of the room needed a lot to be desired rug was dirty and they didn't refill the soaps or things that were necessary. After my first night things were not replenished they charged a fortune to have my laundry done almost 3, American dollars to wash a pair of underwear and shirt you up to $ 5. Staff in the breakfast we're probably one of the best, the hostess, especially she got it !!! the front desk staff seem to be not experienced, and management didn't seem to be able to watch over them , when you called from your room with simple requests , the phone rang and rang unanswered and rang and rang. . Over priced with construction going on during my stay, even though they said, there wouldn't be see the pictures, also even though the parking was convenient and I believe free, still you had to lug your own luggage across the field and stone patios to get to your car not worth it stay in town if you can.
Bodde här 2 nätter i mars 2024
Svar från Donal Cox 28 mars 2024
Dear John,I would like to extend my sincerest thanks to you for taking the time to provide us with such valuable feedback.Please accept my apologies, as I can clearly see that there were some aspects of your stay that fell short of meeting your expectations, along with some operational oversights that most definitely need addressed. As you mentioned on your comments, Lough Eske Castle Hotel, is a luxury country hotel, that although conveniently located near Donegal Town, it does require a short drive through the forest and fields in order to reach our main entrance. We believe this short drive to compensate for the beautiful setting and surroundings you encounter once you reach the castle. Nevertheless, I believe of utmost importance for our reservations team to provide information about the need for the arrangement of transportation at an additional cost if you are not arriving on your own vehicle. I will most certainly address this with our Reservations agents. Among the issues you experienced, the ones that caused me most concern were the cleanliness oversights you mentioned. These have been of much discussion with the corresponding departmental manager, and we will personally take every necessary action for an issue of this nature not to reoccur in the future. Please rest assured that the same process will take place to address the issues you encountered with the Front Office services. I would like to reiterate my apologies in reference to the construction taking place at the moment. It is with the best of our intentions that we have initiated a building extension project, which will host 25 new suites, and which we believe will be of great benefit to our guests and their experience enhancement. During this time, we are making every effort to allocate our guests rooms away from any disturbance. From what I can see, the room you stayed in should have not experienced any, as located far from such. Please accept my sincerest apologies if your stay was at all affected by this ongoing construction. Once again, I am truly sorry that we did not meet your expectations during your stay on this occasion. Please be assured that your feedback has been taken seriously, and we are committed to making improvements to ensure that all future guests enjoy a faultless experience at Lough Eske Castle Hotel.We look forward to welcoming you back soon. Warm Regards, Donal Cox,General Manager

10/10 Fantastiskt

Rebecca

Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Denise

Reste med familj och småbarn
Gillade: Renlighet och bekvämligheter
Everything was great food service location
Bodde här 2 nätter i mars 2024
Svar från Donal Cox 26 mars 2024
Dear Denise,Thank you for taking the time to share your experience with us at Lough Eske Castle recently.We are thrilled that you enjoyed your experience, your kind comments are greatly appreciated.Here at Lough Eske Castle we pride ourselves on providing exceptional service and great memories for our guests.We cannot wait to welcome you back to the castle.Best Regards,Donal CoxGeneral Manager

10/10 Fantastiskt

Mark J

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very special
Luxurious
Bodde här 1 natt i januari 2024
Svar från Donal Cox 26 mars 2024
Dear Mark JThank you for taking the time to share your experience with us at Lough Eske Castle recently.We are thrilled that you enjoyed your experience, your kind comments are greatly appreciated.Here at Lough Eske Castle we pride ourselves on providing exceptional service and great memories for our guests.We cannot wait to welcome you back to the castle.Best Regards,Donal CoxGeneral Manager

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Outstanding experiences! The staff, facilities and food were all excellent!!
Bodde här 2 nätter i januari 2024
Svar från Donal Cox 26 mars 2024
Dear Robert,Thank you for taking the time to share your experience with us at Lough Eske Castle recently.We are thrilled that you enjoyed your experience, your kind comments are greatly appreciated.Here at Lough Eske Castle we pride ourselves on providing exceptional service and great memories for our guests.We cannot wait to welcome you back to the castle.Best Regards,Donal CoxGeneral Manager

10/10 Fantastiskt

Linda

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Martin

Reste med sin partner
Gillade: Bekvämligheter och boendets skick och faciliteter
The staff were excellent. Professional and friendly. Breakfast was absolutely excellent as were the staff serving at breakfast. Reception were also excellent.
Bodde här 1 natt i januari 2024
Svar från Donal Cox 26 mars 2024
Dear Martin,Thank you for taking the time to share your experience with us at Lough Eske Castle recently.We are thrilled that you enjoyed your experience, your kind comments in relation to staff and breakfast are greatly appreciated.Here at Lough Eske Castle we pride ourselves on providing exceptional service and great memories for our guests.We cannot wait to welcome you back to the castle.Best Regards,Donal CoxGeneral Manager

10/10 Fantastiskt

Judith

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Beautiful hotel
Absolutely fabulous stay, stay are so friendly and accommodating, food and facilities are first class, thoroughly recommend this beautiful stay
Bodde här 1 natt i januari 2024
Svar från Donal Cox 26 mars 2024
Dear Judith,Thank you for taking the time to share your experience with us at Lough Eske Castle recently.We are thrilled that you enjoyed your experience, your kind comments in relation to staff, and your meal are greatly appreciated.Here at Lough Eske Castle we pride ourselves on providing exceptional service and great memories for our guests.We cannot wait to welcome you back to the castle.Best Regards,Donal CoxGeneral Manager

8/10 Bra

rosemary

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

david m

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Liked everything
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Ben

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Kerry

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i december 2023

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hot but festive
Hotel was decorated very festively. Gorgeous Christmas trees everywhere. Bedroom was huge, bed was comfortable but the bedroom was SO warm, it was at the point of being uncomfortable. There was no option to cool it properly. Apart from this it was good.
Bodde här 1 natt i december 2023
Svar från Donal Cox 26 mars 2024
Dear Traveler,Thank you for taking the time to share your experience with us at Lough Eske Castle recently.We're truly sorry to hear that your room was too warm, as providing exceptional service and comfort to our guests is our top priority.Regarding the issue you mentioned about the heat in your room, we sincerely apologise for any inconvenience caused by the temperature regulation in your room.Rest assured; we have already addressed this issue with our team to ensure they are promptly resolved for future guests.We are thrilled that you enjoyed your experience, your kind comments in relation to your room, and our Christmas decorations are greatly appreciated.Here at Lough Eske Castle we pride ourselves on providing exceptional service and great memories for our guests.We cannot wait to welcome you back to the castle.Best Regards,Donal CoxGeneral Manager

6/10 Okej

Verifierad resenär

Gillade: Renlighet
Gillade inte: Personal och service
Ok stay, should be a 4 star at best.
For a 5 star castle hotel they were lacking 5 star castle experience. We stayed in multiple 5 star Castles and this was our least favorite from the check in and customer service follow through, to the breakfast. All was lacking the special touches that the other hotels in comparison offered wothout prompting. The room was plain and simple.
Bodde här 1 natt i december 2023
Svar från Donal Cox 26 mars 2024
Dear Traveler,Thank you for taking the time to share your experience with us at Lough Eske Castle recently.We regret to hear that your stay did not meet your expectations. I am truly sorry that we did not meet your expectations during your stay on this occasion. Please be assured that your feedback has been taken seriously, and we are committed to making improvements to ensure that all future guests enjoy a faultless experience at Lough Eske Castle Hotel.Here at Lough Eske Castle we pride ourselves on providing exceptional service and great memories for our guests.We cannot wait to welcome you back to the castle.Best Regards,Donal CoxGeneral Manager

8/10 Bra

Mark

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Gerald

Bodde här 2 nätter i november 2023

2/10 Väldigt dåligt

Colin

Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Justine

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Emily

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The experience was lovely from start to finish. We were traveling with kids and they did an excellent job for families. The food was fantastic and everyone was very friendly.
Svar från Donal Cox 26 mars 2024
Dear Emily,Thank you for taking the time to share your experience with us at Lough Eske Castle recently.We are thrilled that you enjoyed your experience, your kind comments are greatly appreciated.Here at Lough Eske Castle we pride ourselves on providing exceptional service and great memories for our guests.We cannot wait to welcome you back to the castle.Best Regards,Donal CoxGeneral Manager

10/10 Fantastiskt

J

Bodde här 1 natt i november 2023

8/10 Bra

Ciaran

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Limited dining options. Breakfast: some of the food was too cold.
Svar från Donal Cox 26 mars 2024
Dear Ciaran,Thank you for taking the time to share your experience with us at Lough Eske Castle recently.Firstly I would like to apologise for your food being cold. This issue has been in discussion with the team, and we will personally take every necessary action for an issue of this nature not to reoccur in the future. Here at Lough Eske Castle we pride ourselves on providing exceptional service and great memories for our guests.We cannot wait to welcome you back to the castle.Best Regards,Donal CoxGeneral Manager

8/10 Bra

Ashling

Bodde här 2 nätter i oktober 2023

10/10 Fantastiskt

Roy

Bodde här 1 natt i oktober 2023

8/10 Bra

Jonathan

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

David, Orland Park

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
One of the most beautiful and romantic hotels my wife and I have ever stayed in. Would highly recommend to anyone visiting Donnegal Ireland to enjoy their stay at Lough, Eske, Castle.
Bodde här 5 nätter i oktober 2023
Svar från Dónal Cox 23 okt. 2023
Dear David,Thank you for taking the time to share your experience with us at Lough Eske Castle recently.I am delighted to hear that you and your wife had a wonderful time at the castle. Your recommendation is truly appreciated.I hope we can welcome you back to the castle again in the near future.Best Regards,Dónal CoxGeneral Manager

4/10 Dåligt

Stacy

Gillade: Renlighet och personal och service
Our room was extremely hot and rather unconfortable. Phone didn’t work. Really disappointing for the price and hopes for a castle experience .
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Denise

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Beautiful!!!! We had an amazing time… and the live music was a special treat in the bar
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Lucy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved everything about the Lough Eske Castle! The staff was friendly, and helpful! The dinner we had at the restaurant was delicious! They have a fully stacked bar. We really enjoyed the pool, sauna, steam room, and jacuzzi. Would definitely stay here again!!
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Laura

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Beautiful hotel but room needed updating.
The hotel was beautiful and we did enjoy our stay, the people were all very gracious and helpful. Our particular room was outdated. Holes in the carpet and the bed itself was fraying on the floor and not comfortable. No air and no windows. They said if we were warm to open the French doors which didn’t have screens and the blackout shades blocked the air, Bathroom and storage fantastic.
Bodde här 2 nätter i oktober 2023

10/10 Fantastiskt

Dean S.

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely property with great staff, good food, fantastic breakfast and pool.
Bodde här 2 nätter i oktober 2023

8/10 Bra

VIJAY

Bodde här 1 natt i april 2023

8/10 Bra

Karen

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Susan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Shayla

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Jose

Bodde här 3 nätter i september 2023

10/10 Fantastiskt

Amber

Bodde här 1 natt i september 2023

4/10 Dåligt

Verifierad resenär

Affärsresenär
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Tired feeling place. Not up to five star standard.
Bodde här 2 nätter i september 2023

10/10 Fantastiskt

Pam

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We loved our stay at the castle!!! It was gorgeous, comfortable, and spacious. I ordered champagne and a bowl of fruit for our room prior to our arrival. Both were waiting for us as we entered the room. Our car was parked by a professional attendant and our luggage delivered to our room!
Bodde här 2 nätter i augusti 2023

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Blown away by the service and overall hotel quality.
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Christina

Reste med familj och småbarn, Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
The epitome of Irish luxury tucked just far enough away from the city centre. A must stay in the Northern area. Beautiful grounds, wonderful staff, delicious food, and on-point amenities.
Bodde här 1 natt i augusti 2023