Hotell i Dos Bocas

“We booked two rooms; one was good. The other had a broken AC and smelled damp. The staff took the problem seriously and tried to resolve it. When that didn’t work, we were given a new room that was good in every way. The staff were consistently excellent! The pool is minimal, absolutely not what I expected. As a result, none of us or our three children wanted to swim. The breakfast was poor—neither tasty nor offering a good selection. It was okay, but not worthy of the Hyatt name.”

“La idea de este hotel es increíble, sin embargo, no es un All Inclusive al cual estamos acostumbrados. Para la experiencia All Inclusive se debe pagar adicional, y tienen diferentes paquetes, no puede ser comparado a un all inclusive de Punta Cana o Cancún. Adicional, tienen algunos anuncios para atraer huéspedes, pero aún no los tienen disponibles. Los boogies no estaban disponibles y las veredas que promocionan no están completas. Deben tener una promoción que refleje lo que ellos proveen, no...

“Bien tranquilo”

“Everything ok with the room, and the customer service ok but the hotel has a lot of hidden fees and they don't tell you until you check out, you see extra charges on your card and also they don't send you a receipt to see what are those charges you call them and they tell you what are those charges but never sent you the receipt.”

“Todo perfecto como siempre! Recomendado al 300%”

“Lo único malo que no lo encontraba porq está en el 4 piso de un hospital 😂😂😂pero por todo lo demás excelente la gente súper la atención bien y las habitaciones muy cómodas y limpias y barato perfect 👌”

“Had some issues with electricity being out for most of the stay. Was not the hotel’s fault - impacted the entire area ”

“Ocean view room was nice. The door opens so you can experience outside a little. You can relax and party at the hotel if that’s what you’re looking for. Very pricy for food and drinks but overall good experience.”

“Un cuarto muy cómodo, nitidamente limpio. Muy acogedor, ubicado céntrico”

“I loved it”

“Can not recommend. Room smelled moldy and musty - got respiratory issues, and allergic reaction to the mold. Front desk did not adress the issues, only stating fully booked. ”

“Väldigt rent hotell/rum läget mitt i old san juan ”

“Mer hostel än hotell. Okej bemötande av personal. "Continental breakfast" var rostbröd, jordnötssmör och färska äpplen. Mysig liten gata i universitetsområdet, men lååångt om man vill promenera till stränderna.”

“Bara en kort övernattning innan kryssning Väldigt rent och fint”

“Overall nice votel, but the point about a hotel is that you should be able to sleep. And unfortunately the AC is way too cold and the fan was blowing on full speed, and the control to adjust it wasn't activated. Other issues was that there was no soap in the bathroom and long lines to enter the breakfast, but that are minor issues.”