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Recensioner av Best Western Douglas Inn & Suites

2.5 out of 5
Best Western Douglas Inn & Suites
199 E 7th St, Douglas, AZ

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 222 av 373 recensioner" "
8 - Bra i betyg. 105 av 373 recensioner" "
6 - Okej i betyg. 21 av 373 recensioner" "
4 - Dåligt i betyg. 12 av 373 recensioner" "
2 - Väldigt dåligt i betyg. 13 av 373 recensioner" "

9,2/10

Renlighet

9,0/10

Personal och service

8,6/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

9,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Francisco

Buena
Bodde här 1 natt i april 2024
Svar från Esmeralda-GM 22 apr. 2024
Francisco,Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, AZ. We appreciate your time and value your feedback. We hope to see you back soon. Esmeralda- GM

10/10 Fantastiskt

Gregory

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice room. Easy access location.
Bodde här 5 nätter i mars 2024
Svar från Esmeralda-GM 9 apr. 2024
Gregory, Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, AZ. We appreciate your time and value your feedback. Thank you for the perfect score. We hope to see you again soon.Esmeralda

10/10 Fantastiskt

Alex

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a nice touch to have coffee and breakfast. The staff was very friendly and helpful.
Bodde här 2 nätter i februari 2024
Svar från Esmeralda-GM 2 apr. 2024
Alex ,Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, AZ. We appreciate your time and value your feedback. Thank you for the perfect score. I am glad we were able to meet your expectations. We look forward to having you back with us in the near future.

10/10 Fantastiskt

Santiago, Whittier

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff are great!
Bodde här 1 natt i februari 2024
Svar från Esmeralda- Gm 21 feb. 2024
Santiago,Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, AZ. We appreciate your time and value your feedback. Thank you for the perfect score. I am glad you enjoyed your stay; I am happy we were able to meet your expectations. We hope to see you soon. Esmeralda-GM

8/10 Bra

Mary

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Esmeralda- Gm 21 feb. 2024
Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, AZ. We appreciate your time and value your feedback. Thank you for the perfect score. I am glad you enjoyed your stay; I am happy we were able to meet your expectations. We hope to see you soon. Esmeralda-GM

8/10 Bra

Manuel

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Esmeralda-GM 27 dec. 2023
Manuel,Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, AZ. We apprecaite your time and value your business. Please let us know what we could have done different to have scored 10/10. We would love to hear your input.Esmeralda- GM

10/10 Fantastiskt

John

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
None
Bodde här 1 natt i december 2023
Svar från Esmeralda- GM 27 dec. 2023
John,Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, AZ. We appreciate your time and value your feedback. We look forward to having you back with us soon.Esmeralda-GM

10/10 Fantastiskt

Robert, Santa Clara

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The only set back is the price to stay a night was high, but other than that was nice
Bodde här 3 nätter i december 2023
Svar från Esmeralda 12 dec. 2023
Robert,Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, AZ. We appreciate your time and value your feedback. We look forward to having you back soon.

10/10 Fantastiskt

Elizabeth

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Esmeralda- GM 12 dec. 2023
Elizabeth,Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, AZ. We appreciate your time and value your feedback. We look forward to having you back with us soon. Esmeralda-Gm

8/10 Bra

Patty, Avon

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything was good except the beds. The mattress was so hard I told my husband I felt like I was sleeping on the floor. We have stayed there many times in the past, and the beds were not as comfortable, but I don’t remember them being this hard.
Bodde här 2 nätter i oktober 2023
Svar från Esmeralda 3 nov. 2023
Patty,Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, AZ. We appreciate your time and value your feedback. I am sorry we were unable to fully meet your expectations we will take any information into consideration. Thank you for your feedback. Esmeralda-GM

10/10 Fantastiskt

ruben

Bodde här 1 natt i oktober 2023
Svar från Esmeralda 3 nov. 2023
Ruben,Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, AZ. We appreciate your time and value your feedback. We hope to see you here soon.Esmeralda- GM

4/10 Dåligt

Jo

Reste med familjen
Gillade inte: Personal och service och boendets skick och faciliteter
Disappointing Stay
For the amount of money that was spent, one would expect a better visit. The elevator was out, the ice machine wasn't working and the pool was closed. This was a busy weekend in town. The hotel should have been prepared.
Bodde här 3 nätter i oktober 2023
Svar från Esmeralda 3 nov. 2023
Jo, Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, AZ. We appreciate your time and value your feedback. I Do apologize some items do break down with time however we do our very best to get someone to come down and repair it and most cases it is companies from our of town who have waiting list. However I can assure you it has been taken care of. We hope you consider giving us an opportunity once again.Esmeralda-GM

10/10 Fantastiskt

COLIN

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i september 2023
Svar från Esmeralda 3 nov. 2023
Colin,Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, AZ. We appreciate your time and value your feedback. Thank you for the great score. We hope to see you again soon with us. Esmeralda-GM

10/10 Fantastiskt

COLIN

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2023
Svar från Esmeralda 3 nov. 2023
Colin,Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, AZ. We appreciate your time and value your feedback. Thank you for the great score. We hope to see you again soon with us. Esmeralda-GM

10/10 Fantastiskt

COLIN

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Esmeralda 3 nov. 2023
Colin,Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, AZ. We appreciate your time and value your feedback. Thank you for the great score. We hope to see you again soon with us. Esmeralda-GM

8/10 Bra

CHRIS

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2023
Svar från Esmeralda 3 nov. 2023
Colin,Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, AZ. We appreciate your time and value your feedback. Thank you for the great score. We hope to see you again soon with us. Esmeralda-GM

10/10 Fantastiskt

Brian

Gillade: Renlighet, personal och service och boendets skick och faciliteter
all good
Bodde här 2 nätter i september 2023
Svar från Esmeralda 3 nov. 2023
Colin,Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, AZ. We appreciate your time and value your feedback. Thank you for the great score. We hope to see you again soon with us. Esmeralda-GM

10/10 Fantastiskt

J

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy access to property location.Clean,quiet and safe .Walkable to nearby restaurant's and shopping centers.Convenient enough to drive into Agua Prieta,Sonora, México for additional shopping.
Bodde här 1 natt i juli 2023

2/10 Väldigt dåligt

Frank

Reste med sin partner
Gillade inte: Renlighet och personal och service
Housekeeping came into our room unannounced and early in the morning when we had our privacy sign up. And they did it twice! Messed up our who stay be usse we wanted to sleep in.
Bodde här 1 natt i juni 2023
Svar från Esmeralda- Gm 28 juni 2023
Frank,Thank you for taking the time to review our location the Best Western Douglas I will be sure to talk to my staff and make sure this doesn't occur again. I can understand how frustrating that may have been. We hope you can give us another chance. Esmeralda- GM

2/10 Väldigt dåligt

Juan

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
Property is fine, but Expedia process a wrong reservation, higher rates, wrong dates
Bodde här 1 natt i juni 2023
Svar från Esmeralda- Gm 28 juni 2023
Juan,Thank you for taking the time to review our location the Best Western Douglas Inn and Suites I am so sorry you had to go through that I can imagine how frustrating that may have been. I hope they were able to correct it for you. We hope to see you again soon. Esmeralda- GM

10/10 Fantastiskt

Gail

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Easy to find. Clean and comfortable. Nice staff.
Bodde här 1 natt i juni 2023
Svar från Esmeralda- GM 12 juni 2023
Gail,Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, Az. We appreciate your business and value your feedback. We look forward to having you stay with us again. Esmeralda- GM

10/10 Fantastiskt

Julie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2023
Svar från Esmeralda- GM 12 juni 2023
Julie,Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, Az. We appreciate your business and value your feedback. We look forward to having you stay with us again. Esmeralda- GM

10/10 Fantastiskt

Robert F

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Quiet Safe Hotel. Staff was Great and Customer friendly from check in to out We will be back !
Bodde här 2 nätter i maj 2023
Svar från Esmeralda- Gm 12 juni 2023
Robert,Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, Az. We appreciate your business and value your feedback. We look forward to having you stay with us again. Esmeralda- GM

10/10 Fantastiskt

Cindy

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We stay here every time we come to Douglas. We love the pool, friendly staff, and full breakfast.
Bodde här 2 nätter i maj 2023
Svar från Esmeralda- GM 18 maj 2023
Cindy,Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, AZ. We appreciate your time and value your feedback. We are happy to hear we are able to meet your expectations. We look forward to having you with us soon.

10/10 Fantastiskt

Claudia

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Lots of parking. Breakfast is well served. Very clean and comfortable rooms. Ver spacious.
Bodde här 2 nätter i april 2023
Svar från Esmeralda- GM 8 maj 2023
Claudia,Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, AZ. We appreciate your time and value your feedback. I am glad we were able to meet your expectations. We look forward to having you back with us soon. Esmeralda- GM

10/10 Fantastiskt

Charlotte, Nogales

Bodde här 1 natt i april 2023
Svar från Esmeralda- GM 18 maj 2023
Charlotte,Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, AZ. We appreciate your time and value your feedback. We are happy to hear we are able to meet your expectations. We look forward to having you with us soon.

10/10 Fantastiskt

Cheryl

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i april 2023
Svar från Esmeralda 24 apr. 2023
Cheryl,Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, AZ. We appreciate your time and value your feedback. Please let us know with details next time what we could have done differently to have scored a perfect score. We hope to see you soon. Esmeralda- GM

8/10 Bra

Raymond

Gillade: Renlighet, personal och service och rummets bekvämlighet
Nice quiet place but not much worked in the fitness center, otherwise good
Bodde här 2 nätter i april 2023
Svar från Esmeralda 24 apr. 2023
Joe,Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, AZ. We appreciate your time and value your feedback. Please let us know with details next time what we could have done differently to have scored a perfect score. We hope to see you soon. Esmeralda- GM

10/10 Fantastiskt

Jim

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
overall great. we could walk to dining. breakfast was really good too.
Bodde här 1 natt i april 2023
Svar från Esmeralda 24 apr. 2023
Jim, Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, AZ. We appreciate your time and value your feedback. We hope to see you soon. Esmeralda- GM

8/10 Bra

Joe

Bodde här 1 natt i april 2023
Svar från Esmeralda 24 apr. 2023
Joe,Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, AZ. We appreciate your time and value your feedback. Please let us know with details next time what we could have done differently to have scored a perfect score. We hope to see you soon. Esmeralda- GM

10/10 Fantastiskt

Adalberto

Bodde här 1 natt i mars 2023
Svar från Esmeralda 24 apr. 2023
Adalberto,Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, AZ. We appreciate your business and value your feedback. We look forward to having you stay here again in the future. Esmeralda- GM

10/10 Fantastiskt

Samuel

Bodde här 1 natt i februari 2023
Svar från Esmeralda 20 mars 2023
Samuel,Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, AZ. We appreciate your time and value your feedback. We look forward to having you with us very soon.Esmeralda

10/10 Fantastiskt

Jessica

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything was great
Bodde här 2 nätter i januari 2023
Svar från Esmeralda 13 feb. 2023
Jessica,Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, AZ. We appreciate your time and value your feedback. I am glad everything was to your satisfaction. We look forward to having you back with us soon. Esmeralda

10/10 Fantastiskt

Maria Elena

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 4 nätter i januari 2023
Svar från Esmeralda 13 mars 2023
Maria Helena,Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, AZ. We appreciate your time and value your feedback. Thank you for the perfect score we look forward to having you with us soon. Esmeralda- GM

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Always enjoy
I always enjoy staying here when I come to Douglas. Best hotel in town. Breakfast is always good as well.
Bodde här 1 natt i december 2022
Svar från Esmeralda 10 jan. 2023
Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, AZ. We appreciate your time and value your feedback. We look forward to having you with us again soon. Esmeralda

2/10 Väldigt dåligt

Daniel

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Svar från Esmeralda 13 mars 2023
Daniel,Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, AZ. We appreciate your time and value your feedback. Please let us know next time what we could have done differently to have received a better score. Esmeralda- GM

8/10 Bra

GORDON

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good breakfast selection. Large spacious room.
Bodde här 1 natt i december 2022
Svar från Esmeralda 10 jan. 2023
Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, AZ. We appreciate your time and value your feedback. Thank you for the great score please let us know next time what we could have done differently to have received a perfect score. We look forward to having you again with us soon.Esmeralda- GM

8/10 Bra

Esther

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
One of the cleaner hotels I’ve stayed in
Bodde här 1 natt i december 2022
Svar från Esmeralda 13 dec. 2022
Esther,Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, AZ. We appreciate your time and value your feedback. We also appreciate your compliments. We hope to have you back with us soon. Esmeralda- GM

10/10 Fantastiskt

Alejandro Valdez

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
First time in Douglas had a appointment with USBP and it was really close hotel didn’t smell awful only suggestion work on the breakfast
Svar från Esmeralda-GM 9 dec. 2022
Alejandro,Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, AZ. We appreciate your time and value your feedback. We look forward to having you back with us in the near future. Esmeralda

8/10 Bra

Gloria

Bodde här 1 natt i november 2022
Svar från Esmeralda- Gm 13 mars 2023
Gloria, Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, AZ. We appreciate your time and value your feedback. We look forward to having you back with us in the near future. Esmeralda

8/10 Bra

Ray

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Room was great. Bed was very hard. Hotel is on a busy street with emergency vehicle sirens going up and down the steet all night.
Bodde här 1 natt i oktober 2022
Svar från Esmeralda 3 nov. 2022
Ray,Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, AZ. We appreciate your time and value your feedback. We hope to see you again sometime. Esmeralda- GM

10/10 Fantastiskt

Ralph

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2022
Svar från Esmeralda 3 nov. 2022
Ralph,Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, AZ. We appreciate your time and value your feedback. Thank you for the perfect score we look forward to having you back with us soon. Esmeralda- GM

10/10 Fantastiskt

JOSEPH M

Bodde här 1 natt i oktober 2022
Svar från Esmeralda 13 mars 2023
Joseph,Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, AZ. We appreciate your time and value your feedback. We look forward to having you back with us in the near future. Esmeralda

10/10 Fantastiskt

Joseph

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was very friendly and the rooms were very clean
Bodde här 1 natt i oktober 2022
Svar från Esmeralda 4 okt. 2022
Joseph,Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, Az. We appreciate your time and value your feedback. I am glad we were able to meet your expectations. We look forward to having you back with us soon.Esmeralda- GM

10/10 Fantastiskt

Ana Louisa

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great
Everyone was very helpful and friendly.
Bodde här 3 nätter i september 2022
Svar från Esmeralda 4 okt. 2022
Ana Louisa,Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, AZ. I am glad to hear we met your expectations. We hope to see you again soon. Esmeralda- GM

2/10 Väldigt dåligt

Barbara

Bodde här 1 natt i september 2022

10/10 Fantastiskt

JACK

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Douglas
Great clean place to stay. Decent breakfast
Bodde här 4 nätter i september 2022
Svar från Esmeralda 4 okt. 2022
Jack,Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, AZ. I am glad to hear we met your expectations. We hope to see you again soon. Esmeralda- GM

10/10 Fantastiskt

William

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Best hotel in Douglas.
Bodde här 1 natt i augusti 2022
Svar från Esmeralda 12 okt. 2022
William,Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, AZ. We appreciate your time and value your feedback. Thank you for choosing Best Western. We hope to see you again soon.

10/10 Fantastiskt

Maria N

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
9/10!
It was a great stay, safe area, well-lit parking lot, there was a full breakfast in the morning and I had a smooth check-in and check- out. Good cleanliness. 9/10! I would stay here again, it is also veeeery close to the border.
Bodde här 1 natt i augusti 2022
Svar från Esmeralda- GM 4 okt. 2022
Maria N,Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, AZ. I am glad to hear we met your expectations. We hope to see you again soon. Esmeralda- GM

10/10 Fantastiskt

Jorge Armando

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Me pareció algo no tan bueno, que al estar el hotel en la frontera no cuentan con personal bilingüe, lo cual dificultó la comunicación. Las máquinas expendedoras de refrescos no estaban surtidas y una de estas se quedó con mi feria. El precio la verdad está muy elevado considerando la calidad y comodidad de la habitación, pues los colchones no son tan comodos, los muebles están rallados, aparentemente viejos. Sábanas y colchas percudidas y tallas duras y rasposas.
Bodde här 1 natt i augusti 2022
Svar från Esmeralda 15 aug. 2022
Jorge, Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, AZ. We appreciate your time and value your feedback. We hope to have you back again in the near future and we hope to be able to meet your expectations. Esmeralda- GM