Hotell i Douglas

“The house keeper was a little rude when I asked for more towels and she told me it’s was no more”

“Great stay. Clean facilities, comfy bed, great a/c, good breakfast. Note that there is NO pool after their remodel. (Google Maps still shows pictures of the pool.) Chili's and Wing Stop are within short walking distance. Staff is super friendly and helpful. The pillows were a little strange, they're square, but there are lots of them. Shampoo, conditioner, body lotion and bar soaps are provided. USB A charging (x2) on both sides of the bed along with reading lights. Night light in the bathroom....

“The entire hotel is under construction. The breakfast area, front door area and all the hallway on the third floor was under construction. No breakfast area access. The room was adequate but I stayed three nights and not once did the room get made up. So no fresh towels, no tossing out the trash. The front desk must be manned by only one person b/c I rarely saw anyone there. The TV did not work on the third night, no internet I suppose. Had to watch tv on my phone. I visit Longview three to...

“clean room, friendly staff, breakfast. The only thing was in July would have been nice to be able to use the pool which was not open and looked really dirty, hot tub looked like they were doing maintenance?? Not the hotels fault but room above had kids running around and jumping until almost midnight.”

“The breakfast was amazing. The bed mattress was better then most hotels. My major complaint is when they say that they have a ADA hotel room they should really have one. The shower didn't have a chair to sit on. My mom had to use her personal walker to sit in the shower. The chairs/ couch in the room could have been easier to get out of for being ADA. The room could have been set up better for someone with physical disabilities.”

“Good place to stay”

“My biggest takeaway from my stay was two things. The first thing that I noticed was no one asked me for my Hilton's rewards number. I am a member and I love staying at Hilton, but after my check and I realized that I wasn't asked was I a member. Unfortunately I did not receive any of the perks that Hilton rewards members get for my stay. The next day I went to front desk to tell them that I was rewards member when the staff just said, oh okay, and that was the end of the conversation about that....

“Almost spotless hotel, and I am a clean freak!! Even down to thresholds at entrances. Pool was very nice, and I had it all to myself. The best location in Tyler, by mistake we went to wrong location and was SOoo happy it was not our Fairfield!! Stayed 5 nights, staff knew us by name and watching them they worked excellent as a Team!! Came to Tyler to pick up horses, and will definitely recommend this hotel to others!!”

“Will always stay here when I visit Tyler!”

“Decent place to stay and breakfast is included. Room was large but did not seem to have been vacuumed.”

“Very nice”

“The check in and front desk staff were outstanding and so courteous. Beds were clean and comfortable. The complimentary breakfast was very good.”

“Best stay”

“Great location close to restaurants and stores the restaurant in the hotel is good staff is amazing”

“All staff and accommodations were excellent, including guest services like the pool, laundry, and exercise facility. Breakfast was great. I really love Home to suites because of the living kitchen and seating areas. I was there for a week and didn’t feel claustrophobic like a regular hotel can sometimes feel.”