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Recensioner av Best Western Premier Dover Marina Hotel & Spa

4 out of 5
Best Western Premier Dover Marina Hotel & Spa
Dover Waterfront, Waterloo Crescent, Dover, England

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 33 av 69 recensioner" "
8 - Bra i betyg. 24 av 69 recensioner" "
6 - Okej i betyg. 8 av 69 recensioner" "
4 - Dåligt i betyg. 2 av 69 recensioner" "
2 - Väldigt dåligt i betyg. 2 av 69 recensioner" "

9,0/10

Renlighet

8,8/10

Personal och service

8,6/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Peter

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Worked well for us. Close to ferry..close to town.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Oleg

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Morgan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

6/10 Okej

Sharon

Gillade: Renlighet och personal och service
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

John

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Central location for our visit. Good food, nice area to walk.
Bodde här 1 natt i mars 2024

6/10 Okej

christopher, Kidlington

Reste med sin partner
Gillade: Renlighet och bekvämligheter
Have stayed here a good few times before, this time the same type of room I normally book was tiny, the A/c didn’t work, the room was hot as hell and I couldn’t open window as massive gulls were waiting to get in, I mentioned this to reception and they said they will do something for me next time!! Not really good enough!!
Bodde här 1 natt i april 2024

6/10 Okej

Garry

Reste med sin partner
Gillade: Renlighet
bathroom door opens towards the bed so if you go to the toilet in the night you wake up the person still sleeping as the light switch is on the outside
Bodde här 1 natt i april 2024

10/10 Fantastiskt

richard

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

8/10 Bra

Richard

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Enjoyed a convenient good value nights stay at the hotel. All staff were very friendly. Great breakfast saw is on our way home. Would definitely stay again. Perfect for breaking a ferry journey.
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Jane

Gillade: Renlighet och personal och service
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

NICOLA

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
As always, staff were amazing.
Bodde här 3 nätter i mars 2024

8/10 Bra

Angela

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Bar needs to big bigger hard to get seated in evening also very hot . Door in room massive gap under and hallway light on all night long .
Bodde här 2 nätter i mars 2024

6/10 Okej

Tarynn, Spring

Gillade: Renlighet
The rooms were clean and modern but were very small. There was street parking out front.
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

christopher, Kidlington

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fab hotel, great value and lovely helpful staff, only niggle which is no one’s fault, this large hotel has 1 tiny lift that can take a few mins to arrive. On the whole I’ll stay here every time I have an early crossing,
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

NICOLA

Affärsresenär
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
All the staff are amazing- helpful, friendly and eager to assist with enquires.
Bodde här 3 nätter i mars 2024

8/10 Bra

Meaghan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel is ideally situated on the waterfront and also nearby shops and restaurants. The hotel offered free outdoor overnight parking in a car park around the back of the property, shared with the marina, which was a nice touch. The front desk staff were very helpful and gave us directions to the local grocery store within walking distance. The room was clean and spacious for 2 adults and 1 teenager. There was a small fridge in the room which was very helpful, plus a kettle to make tea in the morning. Overall, a wonderful stay and in Dover!
Bodde här 1 natt i mars 2024

8/10 Bra

Carl

Gillade: Renlighet, personal och service och bekvämligheter
Great stay only issue was a strong breeze coming through doors meaning room was taking an age to warm up
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Bill

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location, right on the sea front which allowed for a nice morning walk along the beach….
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

peter

Gillade: Renlighet och personal och service
Staff were the best ..real people with a great altitude.. helpful and very helpful. This is what a real hotel is .. thanks to Garry and the reception staff ..all great and i will be back
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

James

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful view of the Channel. Bar is brilliant and restaurant outstanding. Staff warm and welcoming and helpful. Highly recommend
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Marshall

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was clean and the staff were fantastic.
Bodde här 1 natt i februari 2024

8/10 Bra

Lars

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay. Restaurants in hotel are great.
Bodde här 5 nätter i januari 2024

10/10 Fantastiskt

Victoria

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfect hotel with the family in a perfect location for catching the early ferry next morning. Room was huge for 5 people. Bathroom lovely and clean. Great value for money.
Bodde här 1 natt i januari 2024

8/10 Bra

Matthew

Bodde här 1 natt i januari 2024

8/10 Bra

Ian

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024

6/10 Okej

Simon

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Robina, Beckenham

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good base - standard sea view room is small but perfectly adequate. Good to have the spa facilities
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Maxim

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Dover
Beautiful sea view nice a cozy room and a very friendly staff must try the Resturant and bar
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Anaïs

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024

6/10 Okej

Jill

It was O.K. But wouldn’t want a prolonged stay. The bed was quite uncomfortable and the pillows were exceptionally hard. The hotel above the reception area was tired and probably would benefits from a returb.
Bodde här 1 natt i januari 2024

8/10 Bra

Radina

Gillade: Renlighet och personal och service
The staff was really friendly and moved us in a bigger room when I asked, as our room was extremely stall for a double bedroom. Overall, it was really nice atmosphere and the facilities were appropriate for the price. The restaurant food was really good. I would recommend, but the spa is really small and there is no slimming pool. Still really nice place.
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Jordan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Martinus

Bodde här 1 natt i december 2023

10/10 Fantastiskt

Raj

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Laurel

Bodde här 2 nätter i december 2023

4/10 Dåligt

Jade

Affärsresenär
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Not the best place to stay.
The hotel was very large, welcoming as you walked in and what seemed like a helpful reception desk. Little did I know the £50 security deposit taken for any room charges, they deducted £25 towards your dinner (It wouldn’t have been my restaurant of choice). When i went into the restaurant I was told I had dinner included within my hotel which wasn’t actually true, they had decided to take my deposit to pay for my dinner - very disgusting behaviour!!!! The spa facilities were good, however no idea where to get a towel from, room key didn’t work for access! This was the best part of the hotel. The room was clean, however no blind on bathroom windows so full street viewing of you showering or going toilet. No instructions on how to turn the heating on - no clear on switch - had to Google the system. There is a small button on the top which is not visible to a normal height person. The bed was very solid, it was uncomfortable and definitely didn’t have a good night sleep. Wouldn’t stay here again
Bodde här 1 natt i december 2023

8/10 Bra

Gregory

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfect weekend stay
A lovely winter weekend in Dover. The hotel was perfect and well-located with a perfect view of the beach and port.
Bodde här 2 nätter i november 2023

8/10 Bra

Jason

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023

8/10 Bra

Lynne

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Chilly bathroom
Stayed overnight after a works Christmas dinner and dance here. The room was huge, as was the bed! Pillows rather too fat for me, I should have asked if there was an alternative but we went to bed at 1am so it was rather late! The bathroom was cold, due to the large single glazed window, which did make it rather uncomfortable. It could seriously do with some secondary double glazing! They are the old sash windows, so I guess they can’t be changed due to planning regulations. Nice hotel though, with free parking very close by if you get a voucher from reception.
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Alex

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i november 2023

10/10 Fantastiskt

GORDON A

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023

8/10 Bra

Julia

Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Sandra, London

Bodde här 1 natt i november 2023

2/10 Väldigt dåligt

Kelly

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location is excellent but… room was not clean, fridge was full of past guests old rotting food, two shopping bags full, the sheets weren’t clean, when asked for clean sheets that didn’t automatically include pillow cases and I had to ask for those separately again. Key cards randomly stop working and they don’t have enough check in staff so there’s a 20 minute wait to get card fixed and back in your room, you’ll also spend a lot of time waiting if you need the elevator it’s a large hotel with a single elevator that comfortably holds 3 people at most and it’s slow.
Bodde här 2 nätter i oktober 2023

8/10 Bra

Casper

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
No early check in
Not possible for an early check in at the hotel, besides that a good hotel, with a good menu on the room service
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Chris

Bodde här 1 natt i november 2023