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Recensioner av Home2 Suites by Hilton Dover, DE

3 out of 5
Home2 Suites by Hilton Dover, DE
222 S Dupont Hwy, Dover, DE

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 349 av 561 recensioner" "
8 - Bra i betyg. 129 av 561 recensioner" "
6 - Okej i betyg. 44 av 561 recensioner" "
4 - Dåligt i betyg. 20 av 561 recensioner" "
2 - Väldigt dåligt i betyg. 19 av 561 recensioner" "

9,0/10

Renlighet

9,0/10

Personal och service

9,2/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

6/10 Okej

Adam

Affärsresenär
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Some cleanliness issues. TV in the room does not work. Issues with the WiFi connection. Front desk help (Kevin) was friendly and professional at check-in.
Bodde här 1 natt i april 2024
Svar från CP 25 apr. 2024
Thank you for choosing Home2 Suites for your stay.We are truly sorry to hear that you experienced issues with your wifi connection. The wifi does control the tv as well. We do hope that you will stay with us in the future and be sure to let us know if you have an issue so that we may correct it.

4/10 Dåligt

Katherine

Gillade: Personal och service
Gillade inte: Renlighet
Bodde här 3 nätter i februari 2024
Svar från CP 6 mars 2024
Dear Katherine, We are truly sorry to see that your stay was not as satisfying as expected. We would like to hear what issues you had with the property if you would like to contact us.Thank you.

10/10 Fantastiskt

Chantal

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice staff
Bodde här 1 natt i mars 2024
Svar från Front Desk 5 mars 2024
Thank you for your kind words after your stay w/ us.

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Front Desk 26 feb. 2024
We're glad you enjoyed your stay.

6/10 Okej

Harpal

Affärsresenär
Gillade: Renlighet, personal och service och bekvämligheter
Bodde här 9 nätter i januari 2024
Svar från Front Desk 26 feb. 2024
We hope to see you again soon.

6/10 Okej

Janes

Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från CP 10 jan. 2024
Thank you for choosing Home2 Suites for your stay. We are truly sorry that your stay was not overall satisfactory. We do apologize for any inconvenience.Please know that we are diligently working to improve our property.

8/10 Bra

Brian

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We did not ask for a handicapped-accessible room, but were given one. It was a big room and had motorized blinds so someone in a wheelchair could reach the controls. The bad part about this was that the top of the blinds constantly flashed red-green-red-green, right over the head of the bed. This is not conducive to sleep.
Bodde här 1 natt i december 2023
Svar från Front Desk 19 dec. 2023
We apologize for the experiences you had at our location during your previous stay. We hope that you decide to stay with us again in the near future so we can make your stay memorable.

10/10 Fantastiskt

Reginald

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly and helpful staff. Room was clean and very comfortable
Bodde här 1 natt i november 2023
Svar från CP 8 dec. 2023
Thank you for choosing Home2 Suites for your stay.We do appreciate you taking the time to share your feedback with us. We look forward to seeing you again soon.

10/10 Fantastiskt

Taylor

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was extremely helpful and ready to help with whatever you might need. Room setup and amenities were nice too.
Bodde här 1 natt i november 2023
Svar från CP 8 dec. 2023
Thank you for choosing Home2 Suites for your stay.We do appreciate your feedback and are happy to hear that you enjoyed your stay.We hope to see you again soon.

10/10 Fantastiskt

Virgil

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was top notch...all the staff.
Bodde här 2 nätter i november 2023
Svar från CP 27 nov. 2023
Thank you for choosing Home2 Suites for your stay.We always appreciate your feedback and are happy to hear that all were top notch.We look forward to seeing you again.

6/10 Okej

Brenda

Affärsresenär, Reste med sin partner
Gillade: Personal och service
The food area and coffee was good and people were nice. Quality of building was very poor. Not the employees fault. They were getting ready for an inspection the next day and were working on certain rooms. When I asked “you know which rooms they will inspect?” I was told “yes”. Inspections should be random.
Bodde här 1 natt i november 2023
Svar från CP 19 nov. 2023
Thank you for choosing Home2 Suites for your stay.We always appreciate your feedback.You can be assured that we do not have any idea what rooms will be available for inspection. It is always random as the inspector picks out the rooms. I apologize for any misinformation given to you.

10/10 Fantastiskt

Nicole

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023
Svar från CP 16 nov. 2023
Thank you for choosing Home2 Suites for your stay.We appreciate your rating of our property and look forward to seeing you again soon.

2/10 Väldigt dåligt

Paula

Bodde här 1 natt i oktober 2023
Svar från CP 31 okt. 2023
Thank you for choosing Home2 Suites for your stay.We see from your rating that you had some issues and we are truly sorry to hear that. My team and I will diligently work to make improvements.

4/10 Dåligt

Verifierad resenär

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bathrooms were very dirty, ac unit didn’t work in one of the rooms.
Bodde här 1 natt i oktober 2023
Svar från CP 26 okt. 2023
Thank you for choosing Home2 Suites for your stay.We are truly sorry to hear that our rooms were not as expected. We do hope that you will give us another opportunity in the future.

10/10 Fantastiskt

Brett

Reste med familjen
Gillade: Boendets skick och faciliteter
Nice place
Bodde här 1 natt i oktober 2023
Svar från CP 26 okt. 2023
Thank you for choosing Home2 Suites for your stay.We always appreciate your reviews.We look forward to seeing you again soon.

8/10 Bra

John F.

Bodde här 4 nätter i oktober 2023
Svar från CP 19 nov. 2023
Thank you for choosing Home2 Suites for your stay and for taking the time to rate our property.We hope to see you again soon.

10/10 Fantastiskt

Gloria

Gillade: Bekvämligheter och boendets skick och faciliteter
I liked the convenience of parking near the main entrance without having to walk far with luggage. The suite was in good condition and comfortable. I couldn’t figure out how to turn on the television and the front desk immediately sent someone and the issue was quickly resolved. The hallway carpet has had its overuse and normal wear and tear but I wasn’t sleeping on it.
Bodde här 1 natt i oktober 2023
Svar från CP 19 okt. 2023
Thank you for staying with us at Home2 Suites. We appreciate your feedback and hope to see you again soon.

8/10 Bra

Jacquelyn, Yeadon

Reste med familjen
Gillade: Bekvämligheter
This was our first stay at any Hilton. We loved our one night stay. Check-in was simple. The design of the room was cozy and spacious for three. Location was definitely a plus, and the staff were kind. Breakfast was also a plus. Instead of the usual, they had fabulous breakfast sandwiches- yum! There were a few cons, the silverware and mugs weren’t clean and there was tons on caked on dust on the night table. We definitely would stay again.
Bodde här 1 natt i oktober 2023
Svar från cp 9 okt. 2023
Hi Jacquelyn, Thank you for your review of our property. We are pleased to see that you will return even though we did have a couple of downfalls. I assure you that we will make the necessary corrections. We look forward to seeing you in the future.

10/10 Fantastiskt

Christine

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från CP 8 okt. 2023
Thanks for sharing your rating with us.We look forward to your next visit.

10/10 Fantastiskt

Lanette

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel
The hotel was very clean and dog friendly. Very nice stay.
Bodde här 1 natt i september 2023
Svar från CP 8 okt. 2023
Thank you for choosing Home2 Suites for your stay.We appreciate your feedback and hope to see you again soon.

10/10 Fantastiskt

Aaron, Provo

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
One word. Wonderful!
Bodde här 7 nätter i september 2023
Svar från CP 8 okt. 2023
Thank you for your one word review.We always appreciate hearing from our guests.We hope to see you again soon.

4/10 Dåligt

Tami

Affärsresenär
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Disappointing Stay, Not Normal Experience
Was initially checked into a room with stained carpet & reeked of alcohol. Changed room but an he so later another quest tried to enter. Then someone wanted to deliver towels & dishwashing detergent. Next morning, went down to breakfast & card no longer worked. Upon checkout, someone else’s CC was on file
Bodde här 2 nätter i september 2023
Svar från CP 8 okt. 2023
Please accept our sincere apology for any inconvenience.This is not our normal and I assure you that this has been addressed.

6/10 Okej

Angelique

Gillade: Renlighet och personal och service
Bodde här 4 nätter i september 2023
Svar från CP 8 okt. 2023
Thanks for sharing your experience and be assured that we are always striving to improve.

10/10 Fantastiskt

Cornelius

Bodde här 2 nätter i augusti 2023
Svar från CP 8 okt. 2023
Thank you for rating our property.We do appreciate you sharing your experience.

8/10 Bra

shanice

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i augusti 2023
Svar från CP 8 okt. 2023
Thank you for your rating of our property.We hope to see you again in the future.

8/10 Bra

Amanda

Bodde här 1 natt i juli 2023
Svar från CP 8 okt. 2023
Thanks for rating our property.We do value your opinion and look forward to seeing you again soon.

10/10 Fantastiskt

Sabrina

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
,
Bodde här 1 natt i augusti 2023
Svar från CP 8 okt. 2023
Thank you for rating our property.We do appreciate you letting us know how we did.We hope to see you again soon.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Great stay but, bring your own food...
The room and stay were amazing. However, the breakfast that was served was not appealing at all. The food was hard and over cooked and the cereal tasted stale.
Bodde här 1 natt i augusti 2023
Svar från CP 8 okt. 2023
Thank you for your feedback.We do take your comments seriously and work diligently to make improvements.

10/10 Fantastiskt

LaToya

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I liked everything
Bodde här 1 natt i augusti 2023
Svar från CP 8 okt. 2023
Thank you for sharing your comments.We look forward to seeing you again soon.

10/10 Fantastiskt

Timothy

Bodde här 1 natt i augusti 2023
Svar från CP 8 okt. 2023
Thank you for your great rating.We hope to see you again soon.

6/10 Okej

Ann-Catherine

Reste med familjen
Gillade: Personal och service och bekvämligheter
We had difficulties to sleep cause of the other guests on the higher flower but the personnel were nice and managed it.
Bodde här 1 natt i augusti 2023
Svar från CP 8 okt. 2023
Thank you for sharing your experience with us.I apologize for the inconvenience caused by other guests and we do hope you will visit with us again.

10/10 Fantastiskt

Dana

Affärsresenär
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Roomy
Bodde här 2 nätter i augusti 2023
Svar från CP 8 okt. 2023
Thanks for sharing your review and comments with us.We do appreciate your feedback and look forward to seeing you again soon.

10/10 Fantastiskt

Lorraine

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Evening/night shift service was great!
Bodde här 1 natt i augusti 2023
Svar från CP 8 okt. 2023
Thank you for your rating and review.We do appreciate you sharing your comments.We look forward to seeing you again.

2/10 Väldigt dåligt

Andrew

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
OK, staff but dirty hotel that needs lots of impro
Although the staff was attentive, our floor had a huge peer stain. They moved us to another room and although it was better still needed improvement.
Bodde här 3 nätter i juli 2023

10/10 Fantastiskt

Tom

Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Brad

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Room was modern and well maintained. This hotel is double thumbs-up all around. It seems they allow dogs which was a bit of a problem as one dog nearby my room was barking loudly during the evening.
Bodde här 1 natt i juli 2023
Svar från CP 21 juli 2023
Thank you for choosing Home2 Suites for your stay.We do apologize for the inconvenience of another guests pet. We do hope to see you again in the future.

8/10 Bra

paul

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great place to stay , staff are welcoming
Bodde här 2 nätter i juli 2023
Svar från CP 25 juli 2023
Thank you for choosing Home2 Suites for your stay.We always appreciate your comments and look forward to your next visit

4/10 Dåligt

Frace

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
The property design is nice, the staffs are friendly, but the maintenance of the room is terrible. The hook in the toilet wall was broke off, the toilet paper not refill, shampoo, shower gel and conditioner were empty. The toilet exhaust fan not working, so after shower the toilet super hot and stuffy. The main door of the room has a problem, has to bang very hard to make sure is closed and locked. There are at least two to three flies flying in the room. The swimming pool water is very cloudy, the game room is very dirty and the game set not functioning.
Bodde här 1 natt i juli 2023
Svar från CP 21 juli 2023
Thank you for choosing Home2 Suites for your stay.Please know that we are in the process of updating lots of items at our property. We do apologize for any inconveniences.

10/10 Fantastiskt

Emily

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff was very friendly!
Bodde här 1 natt i juli 2023
Svar från CP 25 juli 2023
Thank you for choosing Home2 Suites.We do appreciate you taking the time to post a review.We look forward to seeing you again soon.

10/10 Fantastiskt

Breanna

Bodde här 1 natt i juli 2023
Svar från CP 25 juli 2023
Thank you for choosing Home2 Suites for your stay.We do appreciate you rating our property and look forward to your next visit.

10/10 Fantastiskt

Roshonna

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent Hotel!!!!
This was a excellent hotel super clean and the stuff was great!!!
Bodde här 1 natt i juli 2023
Svar från CP 21 juli 2023
Thank you for choosing Home2 Suites for your stay.We do appreciate you taking the time to review our property. We hope to see you again in the future.

6/10 Okej

Ingrid

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 7 nätter i juni 2023
Svar från cp 21 juli 2023
Thank you for choosing Home2 Suites for your stay.We are truly sorry that your stay was less than excellent.We do hope that you will give us another opportunity in the future.

10/10 Fantastiskt

Heather

Bodde här 1 natt i juli 2023

8/10 Bra

Mike

Bodde här 3 nätter i juni 2023
Svar från CP 21 juli 2023
Thank you for choosing Home2 Suites for your stay.We do appreciate your rating of our property and hope that you will visit with us again in the future.

4/10 Dåligt

brendan

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
I arrived late as I had been at a tournament all day. Room was very expensive (almost $500 for one nite in June) and it was a mess. Bathroom was filthy w hair and mold all over the bathroom. Hold in bathroom wall. Stains all over the rug. Bedspread had a stain. I went to front desk and they just gave me another comforter w no apology. Was incredibly disappointed. Spoke w the front desk and they told me to just contact the manager on Monday. Really disappointed at apathy
Bodde här 1 natt i juni 2023
Svar från CP 21 juli 2023
Thank you for choosing Home2 Suites for your stay.Please accept our sincere apology for any inconveniences.We are truly sorry that you had a less than excellent experience.

10/10 Fantastiskt

Jennifer

Bodde här 1 natt i juni 2023
Svar från CP 21 juli 2023
Thank you for choosing Home2 Suites for your stay.We always appreciate you rating our property and look forward to your next visit.

8/10 Bra

Alisha

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i juni 2023
Svar från CP 21 juli 2023
Thank you for choosing Home2 Suites for your stay.We always appreciate you rating our property.We do hope to see you again soon.

10/10 Fantastiskt

Keith

Bodde här 2 nätter i maj 2023
Svar från CP 21 juli 2023
Thank you for choosing Home2 Suites for your stay.We always appreciate your rating of our property.We look forward to your next visit.

10/10 Fantastiskt

Dale

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2023
Svar från CP 21 juli 2023
Thank you for choosing Home2 Suites for your stay.We appreciate you leaving a rating of our property and look forward to your next visit.

10/10 Fantastiskt

Kailyn

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I will definitely be staying again.
Bodde här 1 natt i maj 2023