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Recensioner av Sleep Inn And Suites

2.5 out of 5
Sleep Inn And Suites
1784 N Dupont Hwy, Dover, DE

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 418 av 903 recensioner" "
8 - Bra i betyg. 321 av 903 recensioner" "
6 - Okej i betyg. 97 av 903 recensioner" "
4 - Dåligt i betyg. 40 av 903 recensioner" "
2 - Väldigt dåligt i betyg. 27 av 903 recensioner" "

8,6/10

Renlighet

8,8/10

Personal och service

8,0/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Dan

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bästa utgångsläge vid Dupont Hwy
Är man på besök i Dover/Delaware är detta hotell utmärkt med sitt läge, så lätt att parkera en bil och ta sig till sitt resmål
Bodde här 6 nätter i oktober 2023
Svar från Sleep Inn & Suites Dover DE 5 nov. 2023
Tack snälla för den enastående recensionen och rekommendationen. Vi ser fram emot att du kommer att bo hos oss igen.Med vänliga hälsningar,Hela personalen på Sleep Inn & Suites

2/10 Väldigt dåligt

Fredrik

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wouldn't go there again
We stayed at the hotel for two days and were pretty disappointed. The "high speed" Wi-Fi was really poor, and even though we told the staff in the service desk about it nothing happened. Also the room and hotel over all felt pretty old and dirty/unfresh. The bed were really small and it was hard to sleep. The breakfast was only a lot of white bread and sugar, but maybe it's the american way ;) Although there were some good things: free parking and a quick check-out process. I wouldn't recommend the hotel to anyone though, I am sorry.
Bodde här 2 nätter i juli 2017

10/10 Fantastiskt

Markisha

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Will stay here again. No complaints
Bodde här 1 natt i mars 2024
Svar från Sleep Inn & Suites Dover Staff 23 maj 2024
Thank you for taking the time to leave a review.We appreciate you choosing us for your lodging needs and are pleased to hear you enjoyed your stay. We look forward to having you stay with us again.

2/10 Väldigt dåligt

Sheila

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The room smelled like mildew and the ceiling in the room and bathroom was damage from water without repairs. $200 a night definitely not worth it.. so disappointing.
Bodde här 1 natt i maj 2024
Svar från Kind Regards, Alycia Front Desk Manager 20 maj 2024
Dear Sheila, Thank you for taking the time and leaving us a review. We Apologize about the condition of the room; we will try our best to correct that issue. Thank you again have a great day.

10/10 Fantastiskt

Niambi

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean and friendly staff
Bodde här 3 nätter i maj 2024
Svar från Kind Regards, Alycia Front Desk Manager 19 maj 2024
Dear Niambi, thank you for taking the time and leaving us a review on your recent stay with us. We are glad to hear you enjoyed your stay and we hope to see you again soon.

8/10 Bra

Tammi

Reste med familj och småbarn, Reste med husdjur
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff was very nice and accommodating , overall stay pretty good . The room could use some updating , paint and repair in some areas . The key card kept deactivating was a bit annoying . Good location , close to everything .
Bodde här 3 nätter i maj 2024
Svar från Kind Regards, Alycia Front Desk Manager 7 maj 2024
Dear Tammi,Thank you for taking the time and leaving us a review on your recent stay with us. We apologize about the key deactivating. We hope you will come back and stay with us again. Thank you

10/10 Fantastiskt

Markisha

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was clean and the staff was friendly. This was my 2nd time staying and will stay again.
Bodde här 1 natt i maj 2024
Svar från Kind Regards, Alycia Front Desk Manager 6 maj 2024
Dear Markisha,Thank you for taking the time and leaving us your feedback on your recent stay with us. We are happy to hear that you enjoyed your stay with us, and we hope to see you again soon.

10/10 Fantastiskt

TRACEY, PHILADELPHIA

Gillade: Renlighet och personal och service
Bodde här 1 natt i maj 2024
Svar från Kind Regards, Alycia Front Desk Manager 6 maj 2024
Dear Tracey,Thank you for taking the time and leaving us a review on your recent stay with us. We are glad to hear you enjoyed your stay and we hope to see you again soon.

8/10 Bra

Kent

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The TV programming in the room was worthless. There needs to be a listing of the actual channels and shows. The breakfast choices were excellent, area was clean and well maintained. Hotel staff was helpful with questions on the area.
Bodde här 3 nätter i maj 2024
Svar från Kind Regards, Alycia Front Desk Manager 6 maj 2024
Dear Kent,Thank you for taking the time and leaving us a review. We apologize about the TV programming we will reach out to our TV provider to see what we can do about this. We hope to see you again.

10/10 Fantastiskt

Mia

Bodde här 1 natt i maj 2024
Svar från Sleep Inn & Suites Dover 23 maj 2024
Thank you for taking the time to leave a review.We appreciate your feedback.

8/10 Bra

Ricca

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Kind Regards, Alycia Front Desk Manager 3 maj 2024
Dear Ricca,Thank you for taking the time and leaving us a review on your recent stay with us. We are glad that you enjoyed your stay with us, and we hope to see you again soon.

8/10 Bra

Joni

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Sleep Inn & Suites Dover 2 maj 2024
Thank you for taking the time to leave a review.We appreciate all feedback and look forward to seeing you again.

10/10 Fantastiskt

Jeff Sebastien

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It wasgreat
Bodde här 1 natt i april 2024
Svar från Sleep Inn & Suites Dover - Staff 18 apr. 2024
Thank you for taking the time to leave a review.We appreciate that nice review and sincerely look forward to your next visit with us.

8/10 Bra

Chad

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Typical chain hotel, standard breakfast and the room was comfortable. The hotel smelled funny, like they were covering up smoke or mold with heavy cleaning solutions.
Bodde här 1 natt i april 2024
Svar från Kind Regards, Alycia Front Desk Manager 15 apr. 2024
Dear Chad,Thank you for taking the time and leaving us a review. We Apologize if the hotel smelled funny, we will try our best to correct that issue. Thank you again have a great day.

8/10 Bra

Anthony

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Smelled bad and towel where not the greatest water pressure was bad but overall not a bad staff was friendly and breakfast was good
Bodde här 1 natt i april 2024
Svar från Sleep Inn & Suites Dover 14 apr. 2024
Thank you for taking the time to leave a review.We apologize for the inconvenience you experienced during your stay. We will look into the room and make sure that this is taken care of right away. Again, we do apologize for this and hope that you will consider staying with us again.

10/10 Fantastiskt

Tracy

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff were amazing!
Bodde här 7 nätter i mars 2024
Svar från Sleep Inn & Suites Dover 14 apr. 2024
Thank you for taking the time to leave a review.We appreciate your feedback and thank you for that nice compliment towards our staff. We look forward to having you stay with us again.

10/10 Fantastiskt

Tracy

Bodde här 6 nätter i mars 2024
Svar från Kind Regards, Alycia Front Desk Manager 3 maj 2024
Dear Tracy,Thank you for taking the time and leaving us a review on your recent stay with us. We are glad that you enjoyed your stay with us, and we hope to see you again soon.

10/10 Fantastiskt

Andra

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Accessibility, free breakfast and comfy bed.
Bodde här 3 nätter i mars 2024
Svar från Sleep Inn & Suites Dover 10 apr. 2024
Thank you for taking the time to leave a review.We appreciate your feedback and look forward to having you stay with us again.

8/10 Bra

JOY

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property was clean and kept nicely. Breakfast was ok. There was just enough there to get your day started - eggs, sausage, toast, waffles, cereal options, yogurt, mini muffins, juice, coffee, tea. Room was clean and decent. My only complaint was the bathtub. While taking a shower, the water would not go down the drain properly. It would back up in the tub. Also, you can tell the tub was outdated. Certain parts of it sunk in as you moved about in the tub. You can tell some parts of the tub were painted as there was peeling paint in areas of the tub as well. The TV in my room was outdated and I had serious trouble with my room key. I had a 3 day stay and my key only worked properly on the first day. Front desk was very friendly. There's ample parking at the hotel. McDonalds and Wendy's are nearby restaurants within walking distance. There is a huge variety of restaurants within minutes of this hotel. Walmart and Bally's casino is a 10min drive. There's a mall nearby as well. This hotel is in a great location. It's my go-to when visiting Delaware but this visit was a slight disappointment for me.
Bodde här 3 nätter i april 2024
Svar från Kind Regards, Alycia Front Desk Manager 8 apr. 2024
Dear Joy,Thank you for taking the time and leaving us a review on your recent stay with us. We apologize about the tub and I will be relating this issue to our Maintenace to try and correct it. Thank you again have a great day.

8/10 Bra

Antonia

Bodde här 4 nätter i mars 2024
Svar från Kind Regards, Alycia Front Desk Manager 21 apr. 2024
Dear Antonia,Thank you for taking the time and leaving us a review. We hope you enjoyed your stay an hope to see you again soon.

8/10 Bra

michael

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Sleep Inn & Suites Dover 23 mars 2024
Thank you for taking the time to leave a review.We appreciate your business and look forward to having you stay with us again.

10/10 Fantastiskt

Marcelle

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Was a good stay
Bodde här 3 nätter i mars 2024
Svar från Sleep Inn & Suites Dover 20 mars 2024
Thank you for taking the time to leave a review regarding your recent stay with us. We are pleased to hear that your stay was good and look forward to having you stay with us again.

10/10 Fantastiskt

Angeline

Bodde här 1 natt i mars 2024
Svar från Sleep Inn & Suites Dover 5 apr. 2024
Thank you for taking the time to leave a review.We appreciate your feedback and hope that you will stay with us again.

8/10 Bra

Wendy

Reste med husdjur
Gillade: Renlighet och bekvämligheter
Gillade inte: Personal och service
There was construction and the was no mention of that when booked.
Bodde här 3 nätter i februari 2024
Svar från Sleep Inn & Suites Dover 13 mars 2024
Thank you for taking the time to leave a review.We are sorry that your stay was during us getting our bathrooms redone. We apologize for any inconvenience this may have caused you during your stay.

6/10 Okej

Ricca

Gillade: Renlighet och boendets skick och faciliteter
.
Bodde här 1 natt i februari 2024
Svar från Sleep Inn & Suites Dover, Staff 19 feb. 2024
Thank you for taking the time to leave a review.We appreciate your feedback and look forward to having you stay with us again.

10/10 Fantastiskt

Audrey

Easy to get to, clean room
Bodde här 1 natt i februari 2024
Svar från Sleep Inn & Suites Dover 15 feb. 2024
Thank you for taking the time to leave a review.We appreciate your positive feedback and look forward to having you stay with us again.

2/10 Väldigt dåligt

Tamara

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
This hotel smells horribly The room initially assigned to I was displeasing I did not ask for an attached room with a door. Therefore, I requested another room. The replacement room smelled and daunty. I do not recommend this hotel. I am totally disappointed
Bodde här 1 natt i februari 2024
Svar från Sleep Inn & Suites Dover 14 feb. 2024
We want to apologize for the experience you had with your stay. We found the source of the smell you mentioned. Unfortunately, we had a guest use some type of hair perm or dye just a room away from you.We do hope that you will reconsider and stay with us again.

10/10 Fantastiskt

Arlene

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Miss Teresa is a very nice lady and the breakfast lady was very nice but the guy that was there at night when we checked in was not so nice
Bodde här 1 natt i januari 2024
Svar från Sleep Inn & Suites Dover, Staff 31 jan. 2024
Thank you for taking the time to leave a review. We appreciate your feedback, and we sincerely apologize for any the clerk that checked you in. Rest assure that will be addressed.

6/10 Okej

Carol

Booking issues
We stayed at hotl last night. Staf were great.when booking somehow two room not one booked.,I was advised this by staff at check in. They offered to cancel but advised I needed to contact booking company and ask them to contact hotel. I tried but there was no phone number offered and customer service line said technical difficulties and virtual agent did not respond. So hotel fine booking process poor
Bodde här 1 natt i januari 2024
Svar från Sleep Inn & Suites Dover, Staff 25 jan. 2024
Thank you for taking the time to leave a review.we appreciate your feedback regarding your stay with us. I have looked into the double reservation and see that we refunded your booking site for the extra reservation. We do hope that you follow up with them on a refund from them. If there is anything we can do to help with this, please let us know. We look forward to having you stay with us again.

6/10 Okej

Aishia

Bodde här 1 natt i januari 2024
Svar från Sleep Inn & Suites Dover DE 11 feb. 2024
Thank you for taking the time to leave a review.We appreciate you staying with us and look forward to your next visit.

10/10 Fantastiskt

Gerald

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Courteous and helpful staff
Bodde här 4 nätter i januari 2024
Svar från Sleep Inn & Suites Dover, Staff 25 jan. 2024
Thank you for taking the time to leave a review.We appreciate your feedback regarding your stay with us.

4/10 Dåligt

Carolyn

Affärsresenär, Reste med sin partner, Reste med husdjur
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Svar från Sleep Inn & Suites Dover, Staff 17 jan. 2024
Thank you for taking the time to leave a review.We are sorry to see that we failed to meet your expectations. We do hope that you will give us another opportunity to make this better.

10/10 Fantastiskt

lauren

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
They are in the middle of renovating the rooms and they have notes that say so. I'm sure it'll look great when they're done. They just look a little in between right now.
Bodde här 2 nätter i januari 2024
Svar från Sleep Inn & Suites Dover Staff 12 jan. 2024
Thank you for taking the time to leave a review.We appreciate the feedback and sincerely appreciate your understanding of our bathroom upgrades during this time.We look forward to having you stay with us again.

6/10 Okej

ann-marie

Reste med familjen, Reste med husdjur
Liked you could have pets and the rate was reasonable
Bodde här 2 nätter i januari 2024
Svar från Sleep Inn & Suites Dover DE Staff 10 jan. 2024
Thank you for taking the time to leave a review.We are happy to hear that you enjoyed your stay with us and that we allow fur babies to accompany you during your visit.

10/10 Fantastiskt

Sue

Affärsresenär, Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Exceptional experience! Rooms were spacious and impeccably clean. Location was ideal as well. Would highly recommend!
Bodde här 1 natt i januari 2024
Svar från Sleep Inn & Suites Dover Staff 10 jan. 2024
Thank you for taking the time to leave a review.We appreciate that outstanding review. We are so pleased to hear that you enjoyed your stay with us. We also want to thank you for the recommendation. We look forward to seeing you again.

8/10 Bra

Carolyn

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Sleep Inn & Suites Staff Dover 12 jan. 2024
Thank you for taking the time to leave a review.We appreciate the rating and look forward to seeing you again.

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great Staff, modern accommodations
Great comfortable, safe place to stay. The hotel has a modern vibe. Rooms are spacious and comfortable. Front Desk staff treated us with courtesy. Last, but certainly not least, the breakfast attendant is on her “A” game and has been every single time we’ve stayed.
Bodde här 1 natt i december 2023
Svar från Sleep Inn & Suites Dover Staff 10 jan. 2024
Thank you for taking the time to leave a review.We appreciate your feedback and are pleased to hear that you felt safe and enjoyed your stay. We are very proud of our breakfast staff and will let her know that you gave her a "A". We look forward to having you stay with us again.

10/10 Fantastiskt

Roy

Reste med sin partner
Gillade: Bekvämligheter
Bodde här 1 natt i januari 2024
Svar från Sleep Inn & Suites Dover Staff 10 jan. 2024
Thank you for taking the time to leave a review.We appreciate all feedback.

10/10 Fantastiskt

Ricca

Reste med sin partner
Gillade: Renlighet och personal och service
Bodde här 1 natt i december 2023
Svar från Sleep Inn & Suites Dover 3 jan. 2024
Thank you for taking time to leave a review.We see you enjoyed your stay with us. We hope to see you again you again soon!

8/10 Bra

Cara

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Sleep Inn & Suites Dover 22 dec. 2023
Thank you for taking the time to leave a review.

6/10 Okej

Carlin

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The property was relatively dark. They did have plenty of cameras throughout the property and the front desk person stated they have night vision. The first room we checked in the toilet was not working then the second room they switched us to didn't have a microwave.
Bodde här 2 nätter i december 2023
Svar från Sleep Inn & Suites Dover 22 dec. 2023
Thank you for leaving a review.We apologize for the in convivences you had during your stay with us. Rest assure we corrected the issue in the first room as well as looking into the lighting issue. We do apologize that we did not have the same room with those amenities to move you to.

10/10 Fantastiskt

Nichelle

Bodde här 1 natt i december 2023
Svar från Sleep Inn & Suites Dover 22 dec. 2023
Thank you for taking the time to leave a review.

8/10 Bra

Simone

Bodde här 1 natt i december 2023
Svar från Sleep Inn & Suites Dover 22 dec. 2023
Thank you for taking the time to leave a review.

8/10 Bra

Denise

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good option
Staying at this hotel was much better then I would have expected. There were some issues but staff immediately took care of everything.
Bodde här 1 natt i december 2023
Svar från Sleep Inn & Suites Staff Dover DE 14 dec. 2023
Thank you for taking the time.Thank you for the appreciation of our staff. We try our best to make sure all guests have an enjoyable stay with us. We do hope to have you stay with us again.

8/10 Bra

Michael B.

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice stop - very conveniently located to route - staff was kind - only complaint was the drain on tub did not work well- during my shower I had water over my ankles
Bodde här 1 natt i december 2023
Svar från Sleep Inn & Suites Dover 13 dec. 2023
Thank you for taking the time to leave a review.We want to apologize for the inconvenience of the tub stopper and had it fixed right away.

10/10 Fantastiskt

cameron, Columbia

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 4 nätter i december 2023
Svar från Sleep Inn & Suites Dover 8 dec. 2023
Thank you for taking the time to leave a review. We appreciate your business and hope to see you again.

10/10 Fantastiskt

Lonnie

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place and very freindly staff.
Bodde här 2 nätter i december 2023
Svar från Sleep Inn & Suites Dover 8 dec. 2023
Thank you for that nice review. We appreciate all feedback and look forward to having you stay with us again.

10/10 Fantastiskt

Douglas

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Extremely friendly staff. Clean and comfortable at a terrific price!
Bodde här 3 nätter i november 2023
Svar från Kind Regards, Alycia Front Desk Manager 5 dec. 2023
Dear Dougles,Thank you for taking the time and leaving your feedback on your recent stay with us. We appreciate all your kind words, and we hope to see you again soon.

8/10 Bra

Helene

Gillade: Personal och service
Bodde här 1 natt i december 2023
Svar från Kind Regards, Alycia Front Desk Manager 5 dec. 2023
Dear Helene,Thank you for taking the time and leaving your feedback. We hope to see you again soon.

10/10 Fantastiskt

Janice

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was nice
Bodde här 1 natt i december 2023
Svar från Kind Regards, Alycia Front Desk Manager 5 dec. 2023
Dear Janice,Thank you for taking the time and leaving us a review on your recent stay with us. We are glad to hear that you enjoyed your stay, and we hope to see you again soon.