Skidhotell i Dubai Desert

“Facility and breakfast are excellent. Unfortunately, the service is a complete failure. A deposit of 1,000 AED was charged and, now 10 days after checkout, it has still not been refunded. I have spoken to the hotel by phone three times. Each call ends with being transferred between multiple departments, with no one taking ownership of the issue. Every time, a new explanation is given regarding the delay. During my first call last week, I was told the refund would take 4–5 days. Today, 10 days...

“Service from the restaurant staff was really bad, they prefer people from other places than Scandinavia Even after good tips”

“Everything was good clean and helpful staff”

“Trevligt och rent”

“Not a 4 star hotel. Very poor rooms. I booked for 3 ppl, they gave me a kings bed that they said fits for 3. We were sleeping the first night like sardines. The next day I complained, the very unprofessional lady in the reception told me I have to pay for an extra bed. I expressed my frustration and started already to look for another hotel. Shortly after someone called and offered the extra bed free of charge. The other staff was friendly and sweet but slow service. You have to call and remind...

“Bra service, trevlig personal. Fantastiskt japansk restaurang och super trevlig personal i baren i lobbyn, Alina utmätte sig verkligen, 5/5 stjärnor!”