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Recensioner av Andaz by Hyatt – Palm Jumeirah Residences

Andaz by Hyatt – Palm Jumeirah Residences
Palm Jumeirah, Dubai, Dubai

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 9 av 15 recensioner" "
8 - Bra i betyg. 2 av 15 recensioner" "
6 - Okej i betyg. 2 av 15 recensioner" "
4 - Dåligt i betyg. 1 av 15 recensioner" "
2 - Väldigt dåligt i betyg. 1 av 15 recensioner" "

8,6/10

Renlighet

7,4/10

Personal och service

7,4/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

Recensioner

8/10 Bra

Reza

Gillade: Renlighet och boendets skick och faciliteter
Washing machine in unit was acting up and no one could help us fix it.
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Jason

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
We would everything about tge Andaz Hyatt! Could not fault it in anyway.
Bodde här 5 nätter i februari 2023

10/10 Fantastiskt

Sita

Gillade: Renlighet och rummets bekvämlighet
Short stay, great stay
From start to finish the staff were very welcoming, professional but mostly very down to Earth.
Bodde här 4 nätter i juni 2022
Svar från Andaz Dubai The Palm team 2 aug. 2022
We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon!

8/10 Bra

Katherine

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
I liked that there was an adult pool and the spa was amazing.
Bodde här 7 nätter i september 2021

10/10 Fantastiskt

Charmaine Kayne

Reste i grupp
Gillade: Renlighet och rummets bekvämlighet
Awesome! We definitely had fun!
Bodde här 1 natt i juli 2021

10/10 Fantastiskt

Randa

Gillade: Renlighet och rummets bekvämlighet
Comfort and luxury
Loved our stay. Enjoyed the adults pool and the pool on the beach
Bodde här 1 natt i juni 2021

2/10 Väldigt dåligt

MOHIT

Gillade inte: Renlighet och bekvämligheter
Bodde här 1 natt i februari 2021
Svar från Sundaresan 28 feb. 2021
Dear Mohit, Thank you very much for taking the time to share your feedback following your recent stay. We are truly sorry to hear that your stay was a disappointment. We would like to hear your feedback as to how we can make your stay more comfortable for your future stay. Warm Regards Team Andaz

4/10 Dåligt

Verifierad resenär

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Size of the one bedroom apartment is a nice size for one person. The studios are pokey and very small
Bodde här 11 nätter i januari 2021
Svar från Sundaresan 30 jan. 2021
Dear Guest, Thank you very much for taking the time to share your feedback following your recent stay. We are truly sorry to hear that your stay was a disappointment following the challenges you mentioned. We have indeed taken a good note and shared your comments to our management. Warm Regards Team Andaz

10/10 Fantastiskt

M

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
Great 5 nights at a fantastic hotel
Stayed here for 5 days on business and I thought the hotel was fantastic! The staff were so helpful and attentive at all times. I stayed in one of their studio apartments which was really well laid out and it was great to have a kitchen area. The pool is shared with Tiara residences and has stag on hand at all times. Can’t recommend this hotel enough!
Bodde här 5 nätter i september 2020
Svar från Sundaresan 21 sep. 2020
Dear Guest, Thank you for staying at Andaz Dubai The Palm! We look forward to welcoming you once again in the future. Best Regards, Andaz Team

10/10 Fantastiskt

Grant

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Great hotel
Nice Hotels
Bodde här 1 natt i juli 2020
Svar från Reservations Host 24 juli 2020
Dear Guest, Thank you for staying at Andaz Dubai The Palm! We look forward to welcoming you once again in the future. Best Regards, Andaz Team

10/10 Fantastiskt

Gift

Gillade: Renlighet och rummets bekvämlighet
Bodde här 3 nätter i maj 2020
Svar från Reservations Host 28 juni 2020
Dear Guest, Thank you for staying at Andaz Dubai The Palm! We truly hope that you enjoyed your stay and look forward to welcoming you once again in the future. Best Regards, Andaz Team

6/10 Okej

Verifierad resenär

Bodde här 5 nätter i mars 2020
Svar från Sundaresan 26 apr. 2020
Dear Guest, Thank you for your valuable feedback. We look forward to welcoming you back. Warm Regards Andaz Team

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I had a lovely stay at Andaz, The Palm. My one bedroom apartment was great - everything you'd need for 1 week away. Fully fitted kitchen, seating area and dining area, floor to ceiling windows, nice views, super comfy bed, lots of wardrobe space, large bathroom with bath and walk in shower. I would prefer softer pillows and perhaps slightly better choice of TV programs ie movies but that's only my preference. The design of the hotel is modern with Arabic twist - very cool! Breakfast buffet was one of the best I've ever had, amazing selection of everything from hot to cold, fresh to baked, traditional or healthy. Sadly I only got to enjoy it for half of my stay as the hotel had to follow guidelines related to Covid-19 and offered breakfast to order instead which was fine but not as good. Loved the pool on the 14th floor, very relaxing with great views. The hotel staff was very friendly and helpful. The newly opened Nakheel Mall is just across the road with variety of shops, food outlets and large Waitrose as well as Monorail Station on the top floor. All in all great stay and highly recommended.Thank you for a great stay.
Bodde här 7 nätter i mars 2020
Svar från Sundaresan 21 mars 2020
Dear Guest, Thank you for your valuable feedback. We look forward to welcoming you back. Warm Regards Andaz Team

6/10 Okej

Verifierad resenär

Gillade: Boendets skick och faciliteter
Gillade inte: Renlighet och personal och service
The initial few days of the stay were fine. There were a few issues that ensued later one 1) with a fire test alarm going off at 2 am 2) no hot water for the best part of the day once 3) sustaining some sort of insect bed in bed by which I saw were bed bugs but the staff failed to find.
Bodde här 7 nätter i januari 2020
Svar från Sundaresan 20 jan. 2020
Dear Guest, Thank you very much for taking the time to share your feedback following your recent stay. We are truly sorry to hear that your stay was such a disappointment following the challenges you mentioned. We have indeed taken a good note and shared your comments in regard to our services as I understand your experience was not up to your expectations. Please rest assured that we will follow up to ensure such experience does not reoccur and that we will have the chance to restore your faith in our service on your next visit. Warm Regards Sundaresan

10/10 Fantastiskt

Lida

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2020
Svar från Sundaresan 10 jan. 2020
Dear Ms. Lida, Thank you for your valuable feedback. We look forward to welcoming you back. Warm Regards Sundaresan