Inomhuspool och utomhuspool

Recensioner av Grand Hyatt Residence

5 out of 5
Grand Hyatt Residence
E11 Sheikh Rashid Road, Dubai

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 38 av 68 recensioner" "
8 - Bra i betyg. 20 av 68 recensioner" "
6 - Okej i betyg. 3 av 68 recensioner" "
4 - Dåligt i betyg. 3 av 68 recensioner" "
2 - Väldigt dåligt i betyg. 4 av 68 recensioner" "

9,4/10

Renlighet

9,4/10

Personal och service

8,8/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Swen Nichlas

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Everything was great. The staff was super and made our stay perfect!
Bodde här 6 nätter i oktober 2023
Svar från Natalia Zitarosa 6 nov. 2023
Dear Swen,Thank you for the excellent rating and lovely feedback.We are delighted to hear that you enjoyed your most recent stay with us. We appreciate your kind words and hope to have the pleasure of welcoming you back again soon.Warm Regards,Natalia ZitarosaGrand Residence Manager

8/10 Bra

Graeme

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 4 nätter i april 2024

10/10 Fantastiskt

Aras

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Thanks to Mr Abdo who assist us when checked in
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Dania

اقامة ممتازة نظافة وترتيب
Bodde här 3 nätter i april 2024

8/10 Bra

Hitesh

Reste med familjen
Gillade: Renlighet och bekvämligheter
The residences are now quite old and due for refurbishment. The hotel grounds and facilities are beautiful and dining options are superb. I'd recommend staying in the hotel until the residences are refurbished.
Bodde här 3 nätter i april 2024

8/10 Bra

AJEETPAL

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 6 nätter i mars 2024

10/10 Fantastiskt

Zia

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The staff and amenities at this property are very nice. We had two rooms and they were both very nice and convenient. Housekeeping kept everything well maintained during the day. Much appreciated.
Bodde här 5 nätter i mars 2024

10/10 Fantastiskt

Haitham

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Very clean, friendly staff, lots of features and outdoor experience to enjoy
Bodde här 12 nätter i mars 2024

8/10 Bra

Kate

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
We weren’t advised that some of the pool areas and the 2 slides were closed as a water park is being built! The pool area is quite shabby and run down. The residences are spacious and clean but rather dated decor wise! Location for airport is good but not really for anywhere else! There are definitely better places to staff however staff were friendly!
Bodde här 2 nätter i februari 2024

8/10 Bra

Tuan

Bodde här 7 nätter i februari 2024

10/10 Fantastiskt

Mahnaz

Gillade: Renlighet
Bodde här 10 nätter i februari 2024

10/10 Fantastiskt

Mutlaq

Affärsresenär
Gillade: Renlighet och boendets skick och faciliteter
Thanks Ahmad and Reshile for supporting and helping
Bodde här 8 nätter i januari 2024

2/10 Väldigt dåligt

fathima

Bodde här 1 natt i december 2023

10/10 Fantastiskt

Hussein

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Great hotel resort
Excellent help when needed , staff very friendly & doing everything to make your stay enjoyable
Bodde här 4 nätter i december 2023

10/10 Fantastiskt

Elizabeth

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Glenville

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The property was great, spread over20 floors and adjoining the Grand Hyatt hotel. Both properties share the gardens and the pools. If you want a restaurant there are 13 eateries in the hotel complex. If you have booked breakfast that in the main restaurant which is set in an indoor rain forest, has to be seen. The staff are very friendly and helpful, from reception to house keeping and gardening staff to the life guards. We had a 2 bedroom appartment and it was massive. Large fully equiped kitchen, large entrance hall. The lounge and dining room were huge. The table would seat around 8. The two bedrooms were big and had their own ensuites, plenty of wardrobes and drawers. We also had a thirdwash room and toilt and a seperate utility room with a washing machine and a dryer, iron and ironing board. We could see Wafi mall from the room about 10 mins slow walk away., and the Burj Kalifa on the distance. Taxis always on hand at the hotel and a metroabout 150 meyres from Wafi mall. Pharmacy on site and clinics and hospital by the metro. We would recommend staying here.
Bodde här 8 nätter i november 2023

10/10 Fantastiskt

MY DUNG

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Its huge. Its old fashion decor but the apartment was very clean. The beds were comfy. Metro station is abt 7 mins walking and that takes you to almost all tourist attractions in Dubai.
Bodde här 8 nätter i november 2023

10/10 Fantastiskt

Bennett

Reste i grupp
Gillade: Renlighet och boendets skick och faciliteter
Fantastic room and amenities. One strange detail: booked a bedroom apartment for myself and a friend. We arrived separately (him first) then me later and they said it would be an extra charge for an additional person. I booked for two people and called to make sure we were both on the booking, so this definitely came as a surprise. It was a king bed and the apartment was massive.
Bodde här 6 nätter i oktober 2023
Svar från Grand Hyatt Residences team 7 nov. 2023
Dear Bennett,Thank you for choosing to stay with us and for your valuable feedback. We sincerely apologize for the inconvenience you experienced during your recent visit. Rest assured, we are investigating this matter to ensure such occurrences are addressed promptly. We appreciate your understanding and hope to have the opportunity to provide you with an improved experience in the future.Kind regards,Grand Hyatt Residences team

10/10 Fantastiskt

GEORGE

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Great property, great staff, great restaurants and pools.
Bodde här 6 nätter i oktober 2023
Svar från Natalia Zitarosa 30 okt. 2023
Dear George,Thank you for your excellent review and 5-star rating. We are delighted to hear that you enjoyed your most recent stay at the Grand Hyatt Residences. We hope to have the pleasure of welcoming you back again soon.Warm Regards,Natalia ZitarosaGrand Residences Manager

2/10 Väldigt dåligt

Gerd

Affärsresenär
Gillade: Renlighet
Ich bitte erneut um Kontakt per Email, dem Hotel liegt keine Expedia Buchung vor.
Bodde här 6 nätter i oktober 2023
Svar från Grand Hyatt Dubai team 9 okt. 2023
Dear Gerd,Please feel free to reach out to us at the earliest, as our team will be more than happy to assist you. Warm Regards,Grand Hyatt Dubai team

6/10 Okej

mohammad

Reste med familjen
Gillade: Rummets bekvämlighet
Bodde här 6 nätter i september 2023
Svar från Natalia Zitarosa 21 sep. 2023
Dear Mohammad, We are sorry to see that your most recent visit was only worth a 6-star rating. We hope you give us the opportunity to welcome you back, to further enhance your stay.Warm Regards,Natalia Zitarosa

10/10 Fantastiskt

Mustafa

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Very good hotel
Bodde här 4 nätter i september 2023
Svar från Natalia Zitarosa 6 sep. 2023
Dear Mustafa,Thank you for the 5-star rating. We hope to have the pleasure of welcoming you back to the Grand Hyatt Residences in the near future. Warm Regards,Natalia ZitarosaResidence Manager

2/10 Väldigt dåligt

Waleed

Gillade inte: Renlighet
Day of check-out i asked for gentle help. But I faced bad impact from the Manager and Egyptian employer at front desk.
Bodde här 3 nätter i juli 2023
Svar från Grand Hyatt Residences team 17 juli 2023
Dear Waleed,We're sorry to hear that your most recent stay at the Grand Hyatt Residences was not up to your expectations. Your feedback has been well noted, and has been communicated to the respective teams to see where improvements can be made at the earliest. Should you want to discuss this further, please feel free to reach out to us directly. We hope you give us the opportunity to welcome you back, to further enhance your visit. Warm Regards,Grand Hyatt Residences Team

4/10 Dåligt

Omar

Bodde här 2 nätter i juni 2023
Svar från Natalia Zitarosa 3 juli 2023
Dear Omar,We are sorry to see that your most recent stay was not up to your expectations. We hope you give us another opportunity to enhance your next visit. Warm Regards,Natalia ZitarosaGrand Residence Manager

8/10 Bra

Sujib

Bodde här 9 nätter i juni 2023
Svar från Fathi Khogaly 20 juli 2023
Dear Sujib,Thank you for the excellent rating.We hope to have the pleasure of welcoming you back again soon.Warm Regards,Fathi Khogaly Area Vice President

8/10 Bra

Alan

Bodde här 5 nätter i maj 2023
Svar från Grand Hyatt Dubai team 6 juni 2023
Dear Alan,Thank you for leaving us with an excellent rating. We hope to have the pleasure of welcoming you back again soon. Warm Regards,Grand Hyatt Dubai team

8/10 Bra

Horace, Stone Mountain

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Very friendly and courteous staff. My 3 bedroom 4.5 bath residence was a bit dated but overall very nice accommodations Really good location with easy access to beaches and downtown. I would definitely recommend.
Bodde här 7 nätter i maj 2023
Svar från Natalia Zitarosa 24 maj 2023
Dear Horace,Thank you for your kind feedback and for choosing to stay with us. We are thrilled to hear that our staff provided you with a friendly and courteous experience. While we understand your comment about the dated aspect of your 3-bedroom apartment, we are pleased to know that you found the overall accommodations to be very nice.We are delighted that our prime location, offering easy access to beaches and downtown, added convenience and enjoyment to your stay. Your recommendation means a lot to us, and we hope to have the pleasure of welcoming you back soon for another grand experience.Warm regards,Natalia ZitarosaResidences Manager

8/10 Bra

Alexander, SLOUGH

Bodde här 10 nätter i april 2023
Svar från Natalia Zitarosa 24 maj 2023
Dear Alexander,Thank you for your 4-star rating. We hope to have the pleasure of welcoming you back soon for another grand experience.Warm regards,Natalia ZitarosaResidences Manager

10/10 Fantastiskt

LATIFA

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Hôtel superbe idéal quand on a des enfants. Énorme choix pour la restauration
Bodde här 12 nätter i april 2023
Svar från Natalia Zitarosa 8 maj 2023
Dear LATIFA,Thank you for leaving us with your kind review.We hope to have the pleasure of welcoming you back again in the nearest future!Best Regards,Natalia ZitarosaResidence Manager

10/10 Fantastiskt

James

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Great pool area and polit staffs
Bodde här 8 nätter i april 2023
Svar från Natalia Zitarosa 1 maj 2023
Dear James,Thank you so much for sharing your delightful feedback with us.We are happy to know that your most recent stay with us was excellent and we hope to welcome you back again in the nearest future!Best Regards,Natalia ZitarosaResidence Manager

6/10 Okej

Cora

Reste med familj och småbarn
Gillade: Renlighet och boendets skick och faciliteter
Großbaustelle direkt neben der Poollandschaft, da diese erweitert wird.Der Lärm sollte mit „Fahrstuhlmusik“ aus den Lautsprechern übertönt werden. Der ganztägige Einsatz vom Presslufthammer ist eine Zumutung. Bei der Buchung kein Hinweis auf diese Beeinträchtigungen. Von Expedia erfolgt auch nach Monaten keine Reaktion auf eine Beschwerde.
Bodde här 7 nätter i april 2023

2/10 Väldigt dåligt

Tariq

Reste med familj och småbarn
Gillade: Bekvämligheter
Gillade inte: Boendets skick och faciliteter
Land scape and swimming pool is pretty nice but the room was haunted had a bad smell in bathrooms water running in toilets 24/7 regardless of you letting them know. Very small bedrooms with thousands of closets everywhere with waste of space out side of the bedrooms.
Bodde här 7 nätter i mars 2023
Svar från Grand Hyatt Dubai Residence Team 23 mars 2023
Dear Tariq,We are sorry to receive your negative feedback.We deeply apologize for the inconveniences you had faced during your stay. Your most valuable feedback was well noted and will be forwarded directly to the respective teams to seek immediate action. We hope to have the chance to welcome you back again to restore your trust in us. Warm Regards,Grand Hyatt Dubai Residence Team

8/10 Bra

dixieann

Reste i grupp
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Great staff ,could of had better food selection area convenient
Bodde här 7 nätter i mars 2023
Svar från Natalia Zitarosa 15 mars 2023
Dear dixieann, Thank you for leaving us with your delightful feedback. We hope to welcome you back again in the near future! Best Regards,Natalia Zitarosa,Residence Manager

10/10 Fantastiskt

Benjamin

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Amazing Propery
This is an amazing property! Beautiful design, great restaurants, and beautiful gardens on-site. We had a spacious apartment with a great view. Very friendly and professional staff!
Bodde här 8 nätter i mars 2023
Svar från Natalia Zitarosa 13 mars 2023
Dear Benjamin,Thank you so much for sharing your most-rewarding review with us. We are delighted to know that your most recent stay with us was excellent. Meeting and exceeding all your expectations. We look forward to welcoming you back again in not so distant future!Best Regards,Natalia ZitarosaResidence Manager

4/10 Dåligt

Sami

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
No notes about closed facility
It was not mentioned that kid’s swimming pool was closed, which was disappointing for my family.
Bodde här 7 nätter i mars 2023
Svar från Grand Hyatt Dubai Residence Team 13 mars 2023
Dear Sami,We are sorry to receive your negative feedback.We apologize for the inconveniences you have receive during your stay.We hope to have the chance of welcoming you back again to restore your trust in us.Warm Regards,Grand Hyatt Dubai Residence Team

10/10 Fantastiskt

Rahela

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Spacious rooms all with en-suites. Friendly staff on reception and courteous staff in housekeeping. Rooms cleaned daily. Laundry room a great advantage, washed, dried and ironed all my clothes and packed into suitcases ready to hang, saves on the laborious after holiday washing. Will recommend to family on friends.
Bodde här 7 nätter i februari 2023
Svar från Natalia Zitarosa 27 feb. 2023
Dear Rahela,Thank you so much for your wonderful review.We are delighted to know that you enjoyed your most recent stay with us.We hope to have the pleasure of welcoming you back again in the nearest future!Best Regards,Natalia ZitarosaResidence Manager

8/10 Bra

Kausar

Reste med familjen
Gillade: Renlighet
Dull and outdated apartment. I expected a lot better from a Hyatt property. I have stayed in Marriott apartments twice in the past, those were way better. Disappointed.
Bodde här 3 nätter i februari 2023
Svar från Natalia Zitarosa 20 feb. 2023
Dear Kausar,Thank you for sharing your honest review.We are sorry to hear that you were not satisfied with your stay. We will work hard to make necessary improvements to make your future stay a truly Grand one!Best Regards,Natalia ZitarosaResidence Manager

10/10 Fantastiskt

GAURAV, BEAR

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
NA
Svar från Natalia Zitarosa 20 feb. 2023
Dear GAURAV,Thank you for sharing your delightful feedback.We are delighted to know that you enjoyed your stay and we hope to welcome you back again very soon!Best Regards,Natalia ZitarosaResidence Manager

10/10 Fantastiskt

Shehnaz

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 6 nätter i februari 2023
Svar från Natalia Zitarosa 7 mars 2023
Dear Shehnaz,Thank you for leaving us with your 5-star rating.We look forward to welcoming you back again soon!Best Regards,Natalia ZitarosaResidence Manager

10/10 Fantastiskt

athari

Reste i grupp, Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
جدا رائعه و الستاف جدا خلوق
Bodde här 2 nätter i februari 2023
Svar från Natalia Zitarosa 6 feb. 2023
Dear athari,We are very happy to receive your wonderful feedback.Thank you for staying with us, we are excited to welcome you back again in the near future!Best Regards,Natalia ZitarosaResidence Manager

10/10 Fantastiskt

Mylvaganam

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
We had a great time, staff were friendly and very good.
Bodde här 5 nätter i januari 2023
Svar från Natalia Zitarosa 6 feb. 2023
Dear Mylvaganam,Thank you for your excellent 5-star rating and review.We are delighted to know that you had great time while staying with us.We wish to have the pleasure of welcoming you back again very soon!Best Regards,Natalia ZitarosaResidence Manager

8/10 Bra

munaf, Shoreline

Bodde här 6 nätter i januari 2023
Svar från Natalia Zitarosa 7 mars 2023
Dear munaf,Thank you for sharing your positive feedback.We hope to welcome you back again in the future!Best Regards,Natalia ZitarosaResidence Manager

8/10 Bra

craig

Reste med familjen
Gillade: Renlighet och bekvämligheter
Great size Great hotel amenities Carpet was stained and worn Some washing powder in laundry would have been nice
Svar från Natalia Zitarosa 6 feb. 2023
Dear craig,Thank you for leaving us with your honest feedback.Your insightful comments were well-noted and will be forwarded directly to the responsible departments. We hope to have a chance to welcome you back again no meet and exceed your expectations.Best Regards,Natalia ZitarosaResidence Manager

10/10 Fantastiskt

Kevin

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Really nice staff... & we were able to check in early, which was amazing!!
Svar från Natalia Zitarosa 6 feb. 2023
Dear Kevin,Thank you so much for sharing your delightful review with us.We are happy to know that you fully enjoyed your most recent stay and we hope to welcome you back again very soon!Best Regards,Natalia ZitarosaResidence Manager

10/10 Fantastiskt

Ellen

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Highly recommend
Amazing staff, this place is beautiful. So thoughtful and great. Pool facilities fabulous. Loads of restaurants - you never need to leave. Great for kids; we have a two year old and she loved it.
Bodde här 8 nätter i november 2022

10/10 Fantastiskt

Lana

Affärsresenär, Reste med familjen
Gillade: Bekvämligheter och boendets skick och faciliteter
Great property! little dated room but shows in photos provided great space and great function rooms

10/10 Fantastiskt

Sharad, Frisco

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Excellent location
Bodde här 4 nätter i november 2022

6/10 Okej

Jammu

Reste med familjen
Gillade: Renlighet och bekvämligheter
Hotelli grand hyatt on siisti, residence selvästi vaatimattomampi
Bodde här 10 nätter i oktober 2022

10/10 Fantastiskt

Khatoun

Reste med familj och småbarn
Gillade: Renlighet
Stayed at the residence with 2 young children. They absolutely loved the pool area. Pool service was great and the apartment was very spacious and clean. Also in a great location, close to main attractions
Bodde här 4 nätter i maj 2022

10/10 Fantastiskt

Jordan

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
Home from home
Always stay here when on business. Very helpful front office and all very friendly staff. Ideal central location
Bodde här 10 nätter i maj 2022