I stayed at the hotel recently for the first time and had a fantastic experience. The hotel itself is beautiful, with modern and stylish rooms and amenities. But what really made my stay special was the excellent customer service.
From the moment I arrived, I was greeted by friendly and helpful staff members. They went out of their way to make me feel welcome and comfortable. Special thanks to the front office staff "Soukaina" who was very supportive & 5 star service hero indeed. She does her best to please the guest!
Overall, I had a wonderful stay at Grayton. The hotel itself is great, but the customer service is what really sets it apart. I would highly recommend this hotel to anyone looking for a relaxing stay in Dubai.