Dear Valued guest, We very much appreciate your comments regarding your stay at Ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Ibis Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Ibis Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ayman Hassan General Manager

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ayman Hassan General Manager

Dear Christina Many thanks for reviewing us! I was happy to see that you had a good stay with us and I am looking forward to welcoming you back to the Ibis Mall of the Emirates in the not too distant Future. Sincerely, Ayman Hassan General Manager Suite Novotel & Ibis Mall of the Emirates

Dear Valuable Guest, Many thanks for reviewing us! I was happy to see that you had a good stay with us and I am looking forward to welcoming you back to the Ibis Mall of the Emirates in the not too distant Future. Sincerely, Laszlo Jaszberenyi General Manager Suite Novotel & Ibis Mall of the Emirates

Dear Valuable Guest, We very much appreciate your comments regarding your stay Ibis Mall of the Emirates. Our guest observations are paramount to us. We thank you for all your comments and we would like to assure you that anything brought to our notice is treated with care and attention it deserves. In this way, we hope to ameliorate any areas which our guests feel may need improvement. It would be a pleasure to welcome you back again in the future. Sincerely, Ayman Hassan General Manager Suite Novotel & Ibis Mall of the Emirates

Dear M. Anna, Thank you for taking the time to share your experience and for choosing to stay at Ibis Mall of emirates Dubai. It is our mission to delight our guests every time and we are glad that you left with pleasant memories. I have shared your feedback with the team as a means of encouragement to them to continue to give the best service to all our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Laszlo Jaszberenyi General Manager

Dear M. Linnea, Thank you for sharing your experience and for choosing to stay with us at Ibis Mall of Emirates Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laszlo Jaszberenyi General Manager