Dear Valued Guest, Thank you for taking your time sharing your feedback on your recent stay. We're delighted to hear that your overall experience was great. Thank you for the high rating and recommendations. Pleased to hear also that the team were able to delight you with their hospitality and service. Your kind words will definitely motive them more in providing excellent service. For the main hall air conditioning, we are very sorry the inconvenience this have caused. I would like to assure you that we will be looking into this matter. We hope to see you again soon and please do not hesitate to let me know if I can be of any assistance with your future stays. Kind regards Neil Fernandes Hotel Manager