Utomhuspool, öppet 07.00 till 18.00, parasoller och solstolar

Recensioner av JW Marriott Marquis Hotel Dubai

5 out of 5
JW Marriott Marquis Hotel Dubai
Sheikh Zayed Road, Business Bay, Dubai

Recensioner

9,4

Enastående

10 - Fantastiskt i betyg. 782 av 1001 recensioner" "
8 - Bra i betyg. 148 av 1001 recensioner" "
6 - Okej i betyg. 36 av 1001 recensioner" "
4 - Dåligt i betyg. 13 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 22 av 1001 recensioner" "

9,6/10

Renlighet

9,6/10

Personal och service

9,6/10

Bekvämligheter

9,6/10

Boendets skick och faciliteter

9,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Krister

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juni 2023
Svar från Nick 12 juni 2023
Thank you for posting your review with us.It was a pleasure to have you as our guest at JW Marriott Marquis Dubai.Your kind review is very much appreciated, and we look forward to welcoming you back again soon.Kind regards,Nick PatmoreHotel Manager

10/10 Fantastiskt

Anne

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent but expensive
On a business trip and joined a conference. The breakfast room with everthing spread out at different stations was extremely frustrating. It took too long to go to four different sections to gather my stuff. Fine when on vacation, but not for business. Wasted too much time. The elevators were frustrating at time, when busy it took ages to go down to the lobby.
Bodde här 4 nätter i februari 2023
Svar från Ekaterina Gey 21 feb. 2023
Dear Anne,Thank you for sharing your feedback.I am sorry to know that your recent experience at our hotel was not entirely perfect and you found the layout of stations at Kitchen 6 inconvenient. Please know that I have addressed your comments to our Director of Food & Beverage, to consider for future enhancements.I hope the above will not deter you from visiting us again as we look forward to having the opportunity to be of service to you in the near future. Sincerely,Ekaterina GeyDirector of Quality

10/10 Fantastiskt

Henrik

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2022
Svar från NP 30 sep. 2022
Dear Guest,Thank you for posting your review with us.It was a pleasure to have you as our guest at JW Marriott Marquis Dubai and we are happy to read from your comments that you very much enjoyed your stay.Your kind feedback is very much appreciated and we look forward to welcoming you back again soon.Kind regards,Nick PatmoreHotel Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 8 nätter i december 2021

10/10 Fantastiskt

Valentino

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bästa hotell i Dubai
Ett ord bara ,FANTASTISKT
Bodde här 7 nätter i augusti 2021

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Smidigt hotel med flera restauranger
Bodde här 5 nätter i april 2021
Svar från BH 7 maj 2021
Dear Guest, It is always rewarding to know that our guests have met the objective of their trip whether on business or pleasure. Many thanks for your encouraging words which I am going to share with the team and hope to see you again soon. Kind regards, Brian Hashkowitz Hotel Manager

10/10 Fantastiskt

Patryk

Bodde här 3 nätter i december 2020

10/10 Fantastiskt

Rikard

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ett bra hotell som har allt. Frukosten är väldigt bra.
Bodde här 4 nätter i februari 2020
Svar från BH 2 mars 2020
Dear Rikard, It is always rewarding to know that our guests have met the objective of their trip whether on business or pleasure. Many thanks for your encouraging words which I am going to share with the team and hope to see you again soon. Kind regards, Brian Hashkowitz Hotel Manager

10/10 Fantastiskt

Peter

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Bodde här 5 nätter i januari 2020

10/10 Fantastiskt

Kelly

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My husband and I had a wonderful stay at the JW Marriott Marquis Dubai. The room was exceptional and the staff was great. Many restaurants in hotel to choose from. I highly recommend. Can’t wait for our next trip back.
Bodde här 6 nätter i april 2024
Svar från Ekaterina Gey 29 apr. 2024
Dear Kelly,Thank you for your review.I am delighted to know that you had an enjoyable experience during the stay and truly appreciated genuine hospitality of the team, as well as variety of dining options. We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 Fantastiskt

Aiesha

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Would definitely comeback whenever I’m in town!!
Bodde här 7 nätter i mars 2024
Svar från Ekaterina Gey 29 apr. 2024
Dear Aiesha,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 Fantastiskt

Natasha

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
.
Bodde här 5 nätter i april 2024
Svar från Ekaterina Gey 26 apr. 2024
Dear Natasha,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 Fantastiskt

Brittney

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I loved it here. I will be back. I was exhausted, so i wish check-in was a little faster. Other than ghat, i had an amazing time. The pillows feel awesome.
Bodde här 1 natt i april 2024
Svar från Ekaterina Gey 26 apr. 2024
Dear Brittney,Thank you for your review.I am delighted to know that you had a pleasant stay experience and truly appreciated the comfort of our pillows.We look forward to welcoming you back whenever your travel plans bring you again to Dubai.Sincerely,Ekaterina GeyDirector of Quality

10/10 Fantastiskt

Faiza

Reste med familjen
Had a lovely time at the JW Marriott. The room was always cleaned and staff were nice and friendly.
Bodde här 8 nätter i april 2024
Svar från Ekaterina Gey 26 apr. 2024
Dear Faiza,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 Fantastiskt

telisa

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love my stay! Beautiful hotel with friendly staff. The food at the restaurants was delicious! I can’t wait to return to Dubai, we will definitely stay at JW again.
Bodde här 5 nätter i april 2024
Svar från Ekaterina Gey 29 apr. 2024
Dear telisa,Thank you for sharing your review.I am delighted to know that you had a great experience and enjoyed dining at our restaurants, while the team ensured to accommodate all your requests and made you feel very welcome.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 Fantastiskt

Vahe

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was good
Bodde här 6 nätter i april 2024
Svar från Ekaterina Gey 22 apr. 2024
Dear Vahe,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 Fantastiskt

Shayzan Monique

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I loved everything for my stay. Staff was very attentive and gave great service. Thanks to Mr M Ahmed from concierge and Gourav bellman. My birthday was great there.
Bodde här 4 nätter i april 2024
Svar från Ekaterina Gey 22 apr. 2024
Dear Shayzan Monique,Thank you for taking the time to share your review.It was a pleasure to have you as our guest at the JW Marriott Marquis Hotel Dubai and I am happy to read from your comments that you very much enjoyed your stay.Thank you for recognizing Ahmed and Gourav for delivering exceptional service – they were truly delighted when I shared your positive feedback.We look forward to welcoming you back again soon.Sincerely,Ekaterina GeyDirector of Quality

10/10 Fantastiskt

Jasjot

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i april 2024
Svar från Ekaterina Gey 22 apr. 2024
Dear Jasjot,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 Fantastiskt

Demetria Mccootie

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I love this hotel, there were lots of restaurant to choose from.
Bodde här 5 nätter i april 2024
Svar från Ekaterina Gey 16 apr. 2024
Dear Demetria Mccootie,Thank you for sharing your review.I am delighted to know that you had a great experience during your recent stay with us and truly enjoyed various dining options that we have at the hotel. We look forward to your soonest return.Sincerely,Ekaterina GeyDirector of Quality

10/10 Fantastiskt

abdulatif, Kw City

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I will visit again
Bodde här 7 nätter i april 2024
Svar från Ekaterina Gey 16 apr. 2024
Dear abdulatif,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 Fantastiskt

Katrina Grace

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great time here. All of the workers were professional! Highly recommend. Ps loved the free coffee they gave out in the lobby:)
Bodde här 6 nätter i april 2024
Svar från Ekaterina Gey 15 apr. 2024
Dear Katrina Grace,Thank you for your review.I am delighted to know that you had an enjoyable experience during the stay, while the team extended genuine hospitality.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 Fantastiskt

Racquita

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 6 nätter i april 2024
Svar från Ekaterina Gey 15 apr. 2024
Dear Racquita,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 Fantastiskt

himansu

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Ekaterina Gey 15 apr. 2024
Dear himansu,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 Fantastiskt

Valdo

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 6 nätter i april 2024
Svar från Ekaterina Gey 15 apr. 2024
Dear Valdo,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 Fantastiskt

Judit

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The dining options are very good at the hotel. The staff is excellent, helpful, the room was very clean and we got all the help we needed. It is close but not walkable from the main highlights. But there is a shuttle bus to the Mall and the Burj Kalifa.
Bodde här 5 nätter i april 2024
Svar från Ekaterina Gey 11 apr. 2024
Dear Judit,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 Fantastiskt

Dwenzyl

Bodde här 5 nätter i april 2024

10/10 Fantastiskt

Alonso

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 8 nätter i april 2024
Svar från Ekaterina Gey 15 apr. 2024
Dear Alonso,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 Fantastiskt

Sharonda

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everyone was so friendly. Spacious! Beautiful hotel.
Bodde här 4 nätter i april 2024
Svar från Ekaterina Gey 11 apr. 2024
Dear Sharonda,Thank you for your review.I am delighted to know that your recent stay at our hotel was enjoyable, and you truly appreciated genuine hospitality extended by the team. Our associates are passionate about creating memorable experiences for our guests and it is encouraging to read that we could impress you.We look forward to welcoming you back in not-too-distant future.Sincerely,Ekaterina GeyDirector of Quality

10/10 Fantastiskt

Bradley Jordan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff and service were excellent. Our suite and the hotel facilities were impeccably clean throughout our entire stay and nothing was of too much hassle for the staff to help us with. The location itself is good in that is is relatively central in the city and close to other areas to eat but in the immediate area there are limited options outside of the hotel restaurants. Not a big deal by any means as getting a taxi is easy and the staff are always on hand to help but it is something to bear in mind. Overall though, I would absolutely recommend the JW Marriott Marquis as a great place to stay in Dubai.
Bodde här 7 nätter i mars 2024
Svar från Ekaterina Gey 11 apr. 2024
Dear Bradley Jordan,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay, while the team ensured to look well after you.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 Fantastiskt

Berquelis

Bodde här 5 nätter i april 2024
Svar från Ekaterina Gey 30 apr. 2024
Dear Berquelis,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

6/10 Okej

Rayan

Gillade: Boendets skick och faciliteter
Gillade inte: Personal och service
I arrived very early and asked for an early check in as a Marriott Bonvoy Gold Elite member. I was told that I had to wait two hours which was fair. Then when the time arrived I went to check in they made me pay 170 dhs for esrly check in. This hotel is getting worse and worse. To avoid at all cost
Bodde här 1 natt i april 2024
Svar från Ekaterina Gey 11 apr. 2024
Dear Rayan,Thank you for your feedback.I am truly sorry to know that your experience was not perfect on this occasion, and the way our Front Desk team handled your request for early check in did not meet your expectations. Please accept my sincere apologies for the frustration caused. I have also shared your comments with our Director of Front Office Operations, so that he can work with the team on improvements. We highly appreciate your loyalty as our valued Gold Elite member, and we hope you will choose to stay with us again in the future, so that we can create a different impression and regain your trust. Sincerely,Ekaterina GeyDirector of Quality

10/10 Fantastiskt

Aileen

Gillade: Boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Ekaterina Gey 8 apr. 2024
Dear Aileen,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 Fantastiskt

Derik

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i mars 2024
Svar från Ekaterina Gey 5 apr. 2024
Dear Derik,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 Fantastiskt

U

Gillade: Boendets skick och faciliteter
The service is excellent but property could use maintenance mostly washroom shower tiles mouldy and would be nice to have some renovated floors.
Bodde här 1 natt i mars 2024
Svar från Ekaterina Gey 1 apr. 2024
Dear U,Thank you for your review.I am delighted to know that you had a pleasant experience, overall.Your constructive feedback on the maintenance level is surely noted, and I apologize for the inconvenience caused. I have also shared your comments with our Director of Engineering, so that he can consider it for future enhancements. We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 Fantastiskt

LeRoy

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
This was the best hotel experience ever. The staff was professional, helpful and attentive. No questions unanswered and every request delivered timely. The entire hotel was clean and managed well. I’d recommend this hotel to everyone that wants a pleasant experience.
Bodde här 7 nätter i mars 2024
Svar från Ekaterina Gey 29 mars 2024
Dear LeRoy,Thank you for your review.I am glad to know that you had a pleasant experience during the stay and the team could impress you by delivering exceptional service.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

6/10 Okej

Tanesha

Bodde här 5 nätter i mars 2024
Svar från Ekaterina Gey 15 apr. 2024
Dear Tanesha,Thank you for your feedback.I am sorry to know that your experience was not entirely perfect, and we couldn’t fully meet your expectations on this occasion. Please accept my sincere apologies for any inconvenience caused. Upholding our commitment to provide exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Dubai.Sincerely,Ekaterina GeyDirector of Quality

8/10 Bra

Kaneko

Reste i grupp
Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
浴槽と洗面台の排水に難あり。 朝食は素晴らしかった。 エクスペディア経由での予約だったため、マリオットボンベイのポイントを付与できないと言われたのが残念。 ダニに噛まれたり、ダニアレルギーで咳が止まらなくなった。
Bodde här 4 nätter i mars 2024
Svar från Ekaterina Gey 26 mars 2024
Dear Kaneko,Thank you for sharing your feedback.I am sorry to know that your experience was not entirely perfect, and you encountered challenges, both maintenance and cleanliness related. Please accept my sincere apologies for the discomfort caused. I have also addressed your concerns to the appropriate department heads, to ensure corrective actions are implemented for improvement. I hope the above will not deter you from visiting us again as we very much looking forward to welcoming you back.Sincerely,Ekaterina GeyDirector of Quality

10/10 Fantastiskt

doris

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything
Bodde här 6 nätter i mars 2024
Svar från Ekaterina Gey 25 mars 2024
Dear doris,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 Fantastiskt

Sylvain

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
10/10 nothings to say after spending a week there
Bodde här 5 nätter i mars 2024
Svar från Ekaterina Gey 22 mars 2024
Dear Sylvain,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 Fantastiskt

Ammar

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Super Hotel!
Bodde här 8 nätter i mars 2024
Svar från Ekaterina Gey 22 mars 2024
Dear Ammar,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 Fantastiskt

Pamala

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
Friendly greeting through out the hotel.
Bodde här 5 nätter i mars 2024
Svar från Ekaterina Gey 20 mars 2024
Dear Pamala,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 Fantastiskt

Amir Miar

Bodde här 4 nätter i mars 2024
Svar från Ekaterina Gey 8 apr. 2024
Dear Amir Miar,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 Fantastiskt

Adrian

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Had an excellent stay at the JW Marriott Marquis. The staff, front desk, housekeeping and concierge are exceptional! I felt welcomed and so well taken care of since day 1. Scheduled an airport transfer, used the complimentary mall shuttle bus, tried a few on-site restaurants as well as the rooftop iftar (which was amazing) - everything went wonderful! Will be back to Dubai in December and staying at the JW again. Thank you so much for this experience and making my vacation exceptional.
Bodde här 3 nätter i mars 2024
Svar från Ekaterina Gey 20 mars 2024
Dear Adrian,Thank you very much for your positive review.I am delighted to know that you had a great stay experience with us, while the team ensured to look well after you and extended genuine hospitality.We look forward to your return later this year.Sincerely,Ekaterina GeyDirector of Quality

10/10 Fantastiskt

Valerie

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I absolutely loved my stay at the JW Marriott staff excellent service. Will definitely stay here again.
Bodde här 6 nätter i mars 2024
Svar från Ekaterina Gey 19 mars 2024
Dear Valerie,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 Fantastiskt

Roy, Sarasota

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fifth floor lounge is great. Staff was amazing.
Bodde här 4 nätter i februari 2024
Svar från Ekaterina Gey 11 mars 2024
Dear Roy,Thank you for your review.I am delighted to know that you had a great experience and truly appreciated genuine hospitality extended by the team.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 Fantastiskt

Courtney

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The customer service was excellent and the rooms and properties were beautiful.
Bodde här 1 natt i mars 2024
Svar från Ekaterina Gey 4 mars 2024
Dear Courtney,Thank you for sharing your review.I am delighted to know that you had a great experience and enjoyed the comfort of your room, while the team extended genuine hospitality.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

6/10 Okej

Hiroshi

Affärsresenär
Gillade: Bekvämligheter
Check in was terrible. System was down checking in after 2am. Had to wait for a while. The internet email address for guest relations never responded. The room was comfortable, the lobby was like a zoo.
Bodde här 2 nätter i februari 2024
Svar från Ekaterina Gey 4 mars 2024
Dear Hiroshi,Thank you for your feedback.Thank you for taking the time to complete the Guest Satisfaction Survey for your recent stay at the JW Marriott Marquis Hotel Dubai. I am sorry to know that your experience was not entirely perfect, and you encountered delay during check in process and later on, while communication to Guest Experience Team. Please accept my sincere apologies for the inconvenience caused. I have also shared your feedback with our Director of Rooms, so that he can review it with the team in detail and work on improvements. I hope the above will not deter you from visiting us again as we look forward to having the opportunity to be of service to you in the near future. Sincerely,Ekaterina GeyDirector of Quality

8/10 Bra

Rachita

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I enjoyed my stay here. My room was clean and spacious. The staff was very accommodating and responsive. The food was good. The property seems dated. The executive lounge was underwhelming. My only complaint is it was very busy and traffic to the hotel at night was a challenge. I appreciated the staff being so engaging and invested in me having a great stay.
Bodde här 4 nätter i februari 2024
Svar från Ekaterina Gey 7 mars 2024
Dear Rachita,Thank you for your review.I appreciate your feedback and I am happy to read that you had a pleasant experience, overall. Your constructive comments on the condition of the hotel and traffic are surely noted and I apologize for the inconvenience caused. I have also shared your feedback with our hotel leadership team, to be considered for future enhancements. We look forward to having the opportunity to be of service to you in the near future.Sincerely,Ekaterina GeyDirector of Quality

10/10 Fantastiskt

Jamal Theodore

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Beautiful place to stay!
Bodde här 4 nätter i februari 2024
Svar från Ekaterina Gey 4 mars 2024
Dear Jamal Theodore,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 Fantastiskt

Fadi, FALLS CHURCH

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
excellent
Bodde här 3 nätter i februari 2024
Svar från Ekaterina Gey 1 mars 2024
Dear Fadi,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality