Exteriör

Recensioner av Kempinski Central Avenue Dubai

5 out of 5
Kempinski Central Avenue Dubai
Sheikh Mohammed Bin Rashed Boulevard, Downtown Dubai, PO Box 31166, Dubai

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 411 av 672 recensioner" "
8 - Bra i betyg. 149 av 672 recensioner" "
6 - Okej i betyg. 59 av 672 recensioner" "
4 - Dåligt i betyg. 25 av 672 recensioner" "
2 - Väldigt dåligt i betyg. 28 av 672 recensioner" "

9,2/10

Renlighet

8,8/10

Personal och service

9,2/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Mustafa Stefan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very good breakfast
Bodde här 10 nätter i juli 2023
Svar från Gopi Joghee 4 aug. 2023
Dear Mr.Mustafa Stefan,Thank you for taking the time to rate Address Dubai Mall a 5-star!Looking forward to welcoming you back soon.Yours sincerely,Gopi JogheeHotel Manager

10/10 Fantastiskt

Peter

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i april 2019
Svar från Riad Abi Haidar 21 apr. 2019
Dear Peter, Thanks a lot for your feedback. The response from our guests is of extreme importance and value for us. We are very proud to know that you had a wonderful experience. Looking forward to welcome you back soon. Best regards, Riad Abi Haidar General Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2018
Svar från Mohamed Samir El Sayed - General Manager 8 nov. 2018
Thanks a lot for your feedback. Looking forward to welcome you back soon.

8/10 Bra

Emil

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great service and close to the mall!
Bodde här 1 natt i mars 2018

10/10 Fantastiskt

Simon

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastiskt om man vill ha det lyxigt samt nära till shopping.
Bodde här 3 nätter i oktober 2017

10/10 Fantastiskt

Ali

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

My, Sverige

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Superbra läge och toppenservice!
Det bästa hotell jag bott på i Dubai. Det enda som är ett minus är att det saknas den infinity pool som The Address Downtown har.

8/10 Bra

Brendan, Stockholm

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Perfect Location
For a short stopover the hotel is in the perfect spot. Great for shopping and restaurants. And a fab pool with friendly service!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra läge. Direktaccess till jätteshoppingcenter. Fint poolområde och stor pool. Utmärkt frukost- och lunchbuffé. Gratis internet på rummet men lite långsamt, funkar dock utmärkt att t.ex. kolla svenska tidningar på nätet. Högsta standard på allt.
Svar från TinasheM 14 sep. 2013
Dear Valued Guest, Thank you very much for your positive feedback. This makes our team very proud and I will certainly share with them. I have taken note of the internet speed in the room and will investigate further so we may improve our service to you. We are so delighted you enjoyed your stay with us and hope to see you back soon. Warm Regards Tinashe Muvavarirwa

10/10 Fantastiskt

Afsaneh

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Incredibly helpful general manager, Wasem, who sorted out some very difficult issues for us in the day of the flooding.
Bodde här 1 natt i april 2024
Svar från Sity Nurhayati - Management Office 28 apr. 2024
Dear Afsaneh, Marhaba from Kempinski Central Avenue Dubai.Thank you for choosing to stay with us and for sharing your feedback about your recent experience. We are pleased to hear that our general manager, Wesam, was incredibly helpful and went above and beyond to assist you during a challenging situation with the flooding.Ensuring the comfort and satisfaction of our guests is our top priority, and we are proud to have team members like Wesam who demonstrate exceptional dedication and service. Your kind words will be shared with Wesam as recognition for his outstanding efforts in resolving the difficult issues you faced.We sincerely appreciate your patience and understanding during this unforeseen circumstance, and we are grateful for the opportunity to have assisted you.Thank you once again for your feedback and for choosing to stay with us. We hope to have the pleasure of welcoming you back for a more seamless and enjoyable experience in the future.Best Regards, Sity NurhayatiManagement Office

8/10 Bra

Ahmed

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Sity Nurhayati - Management Office 22 apr. 2024
Dear Ahmed,Marhaba from Kempinski Central Avenue Dubai.Thank you sincerely for taking the time to share your positive experience and for providing us with such a wonderful review. We are delighted to know that you had a lovely experience and that you found our services, staff, ambiance, and facilities to your satisfaction.Your feedback is truly appreciated, and we are grateful for your positive rating. It is our pleasure to have served you, and we look forward to welcoming you back for another exceptional stay.Best Regards, Sity NurhayatiManagement Office

8/10 Bra

Rosemary, Essex

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We stayed there during the recent flood and it was a bit chaotic but normally a great place to stay and right next to the Dubai mall.
Bodde här 1 natt i april 2024
Svar från Sity Nurhayati - Management Office 18 apr. 2024
Dear Rosemary,Marhaba from Kempinski Central Avenue Dubai. Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience caused by the recent flood during your stay.We greatly appreciate your kind understanding of the unexpected force of nature when Dubai experienced the heaviest rain in one day. Your safety is our utmost priority, and we are glad to hear that despite the challenges, you still found our hotel to be a great place to stay.Indeed, our location next to the Dubai Mall offers convenience and accessibility to various attractions in the area. We strive to provide a comfortable and enjoyable experience for all our guests.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a smoother and more enjoyable stay in the future.Best Regards, Sity NurhayatiManagement Office

6/10 Okej

Leshawn

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great for shopping rooms aren’t what you expect online
Bodde här 4 nätter i mars 2024
Svar från Sity Nurhayati - Management Office 17 mars 2024
Dear LeshawnMarhaba from Kempinski Central Avenue Dubai.Thank you for sharing your feedback with us. We're glad to hear that you found our location convenient for shopping.However, we're sorry to hear that the rooms did not meet your expectations based on what you saw online. We understand the importance of accurate representation, and we apologize for any disappointment this may have caused.Your feedback is valuable to us, and we will certainly take it into consideration as we strive to improve our online descriptions and ensure that our guests have a clear understanding of what to expect from our accommodations.If there are any specific aspects of the room that you found lacking, we would appreciate more details so that we can address them appropriately.Thank you again for your feedback, and we hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Best Regards, Sity NurhayatiManagement Office

2/10 Väldigt dåligt

Abdullah

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i februari 2024
Svar från Sity Nurhayati 20 feb. 2024
Dear Abdullah,Greetings from Kempinski Central Avenuel!Thank you for choosing to stay with us, we pride ourselves in offering the highest level of care and hospitality to all our guests. We are constantly striving to provide our guests with the very best welcome and service. Your observations and feedback are valued in directing us to deliver on this promise. I am sorry to read that you had some challenges during your recent stay/visit and that we did not manage to meet or exceed your expectations on this occasion. Rest assured that we have taken your feedback very seriously and we will discuss and take action to enhance our guests’ experiences. We hope that we will have another opportunity to welcome you back soon and I am certain that on your next visit, we will be able to provide you with a much more positive impression.Yours sincerely,Sity Nurhayati Management Office

6/10 Okej

Firas

Affärsresenär
Gillade: Renlighet och personal och service
Nice hotel
Bodde här 2 nätter i februari 2024
Svar från Sity Nurhayati 19 feb. 2024
Dear Firas,Greetings from Address Dubai Mall Hotel!Thank you for choosing to stay with us, we pride ourselves in offering the highest level of care and hospitality to all our guests. We are constantly striving to provide our guests with the very best welcome and service. Your observations and feedback are valued in directing us to deliver on this promise. I am sorry to read that you had some challenges during your recent stay/visit and that we did not manage to meet or exceed your expectations on this occasion. Rest assured that we have taken your feedback very seriously and we will discuss and take action to enhance our guests’ experiences. We hope that we will have another opportunity to welcome you back soon and I am certain that on your next visit, we will be able to provide you with a much more positive impression.Yours sincerely,Sity Nurhayati Management Office

10/10 Fantastiskt

AHMAD

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent and worth the price
Bodde här 4 nätter i februari 2024
Svar från Sity Nurhayati 6 feb. 2024
Dear Ahmad,Marhaba from Kempinski Central Avenue Dubai!Thank you for choosing to stay with us, we pride ourselves in offering the highest level of care and hospitality to all our guests.We are thrilled to read your wonderful comments about your recent stay and glad that you had a delightful time with us. Your comments and kind words are of great value and will further encourage the team to continue delivering exceptional service.We look forward to welcoming you back soon. Best Regards, Sity Nurhayati Management Office

10/10 Fantastiskt

Sami

Svar från Sity Nurhayati 16 feb. 2024
Dear Sami,Marhaba from Kempinski Central Avenue Dubai!Thank you for choosing to stay with us, we pride ourselves in offering the highest level of care and hospitality to all our guests. We are thrilled to read your wonderful comments about your recent stay and glad that you had a delightful time with us. Your comments and kind words are of great value and will further encourage the team to continue delivering exceptional service.We look forward to welcoming you back soon. Best Regards, Sity NurhayatiManagement Office

10/10 Fantastiskt

Suzanne

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful hotel, spotlessly clean & tastfully decorated. Christmas decorations were stunning to look at & laid out meticulously. The staff were approable, helpful & friendly. Nothing was too much trouble. A special mention to the gentleman who organised x2 trips to visitor arractions for us. He was very knowledgeable & efficient. This was a wonderful, memorable stay at 'The Address' with my daughter that we will
Bodde här 4 nätter i december 2023
Svar från Sity Nurhayati 12 jan. 2024
Dear Suzanne,Marhaba from Kempinski Central Avenue Dubai!Thank you for choosing to stay with us, we pride ourselves in offering the highest level of care and hospitality to all our guests.We are thrilled to read your wonderful comments about your recent stay and glad that you had a delightful time with us. Your comments and kind words are of great value and will further encourage the team to continue delivering exceptional service.We look forward to welcoming you back soon. Best Regards, Sity NurhayatiManagement Office

8/10 Bra

Karen

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location, not as nice as other Address properties.
Bodde här 2 nätter i november 2023
Svar från Gopi Joghee 28 nov. 2023
Dear Karen, Thank you for your feedback..If there is anything else you would like to discuss or any other feedback you would like to share, please feel free to reach out to me directly. Your comfort and satisfaction remain our top priorities.Many thanks for this opportunity to be at your service, and we look forward to welcoming you back in the near future.Yours sincerely, Gopi Joghee Management Office

8/10 Bra

Bilen

Bodde här 2 nätter i november 2023
Svar från Gopi Joghee 17 dec. 2023
Dear Bilen,Greetings from Address Dubai Mall. We are delighted to know that you enjoyed the overall experience with us, and your compliments and feedback will be shared with the entire team. We look forward to welcoming you back again very soon! Yours Sincerely,Gopi JogheeManagement Office

8/10 Bra

haya

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Not expecting this attitude with Frequant client
I was with my family I check in early they offer me I have to pay for early check in I refuse and prefer to wait then they offer me smoking floor I except it although I have lung problems. I request late check out they refuse
Bodde här 2 nätter i november 2023
Svar från gopi 22 nov. 2023
Dear Haya,Greetings from address Dubai Mall.I would like to apologize for inconvenience that you experience at our hotel and how we were unable to meet your expectations. It is certainly not the type of service we aim to provide at Address Dubai MallPlease rest assured that we are taking immediate steps to rectify this shortcoming and we continuously strive to maintain the highest standards of service and comfort for all of our guest.We hope to have the pleasure of welcoming you back to our hotel in the future to provide you with a truly exceptional stay.Yours sincerely, Gopi Joghee Management Office.

10/10 Fantastiskt

Khalid, Jeddah

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i november 2023
Svar från Gopi Joghee, Management Office 11 nov. 2023
Dear Mr. Khalid,Thank you for taking the time to rate Address Dubai Mall a 5-star! Looking forward to welcoming you back soon. Yours sincerely,Gopi Joghee, Management Office.

8/10 Bra

Khalid

Bodde här 3 nätter i oktober 2023
Svar från Gopi Joghee, Management Office 20 okt. 2023
Dear Mr. Khalid,Thank you for taking the time to rate Address Dubai Mall, we will improve our services to come up to your expectations. Looking forward to welcoming you back soon. Yours sincerely,Gopi Joghee, Management Office.

8/10 Bra

Hassan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Only one thing that I dislike , even my room was a nonsmoking room , but i still can smell the cigarette from the AC !
Bodde här 3 nätter i oktober 2023
Svar från Gopi Joghee, Management Office 9 okt. 2023
Dear Mr. Hassan,Thank you very much for taking the time to share your feedback.I would like to extend my apologies for the inconvenience caused. Rest assured that we will continue to improve our products and services to serve you well.I look forward to welcoming you back with us again very soon! Yours sincerely,Gopi JogheeManagement Office

10/10 Fantastiskt

oren

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2023
Svar från Gopi Joghee, Management Office 2 okt. 2023
Dear Mr. oren,Thank you for leaving a 10 Perfect Score review at Address Dubai Mall Hotel, we continuously strive to serve you better. Looking forward to serving you in the future!Yours sincerely,Gopi JogheeManagement Office

8/10 Bra

oscar

Bodde här 1 natt i september 2023
Svar från Gopi Joghee, Management Office 2 okt. 2023
Dear Mr. oscar,Thank you for taking the time to rate Address Dubai Mall, we will improve our services to come up to your expectations. Looking forward to welcoming you back soon Yours sincerely,Gopi JogheeManagement Office

10/10 Fantastiskt

Eric

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great spot for mall access and the kids room is great if you have a young child with you
Bodde här 4 nätter i augusti 2023
Svar från Gopi Joghee Management Office 20 aug. 2023
Dear We are glad to have you as our guest. Thank you for sharing your kind words with us. It means a lot to us and our entire team! Appreciate your nice feedback to Manu who make your stay more pleasant.We look forward to seeing you soon!Best Wishes

6/10 Okej

Khalid

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Dubai Mall is the main purpose of staying in Address Dubai Mall hotel
Bodde här 5 nätter i juli 2023
Svar från Gopi Joghee 5 aug. 2023
Dear Mr. Thank you for sharing your review on this platform. We are happy that we were able to delight you during your visit. Thank you once more and we are all looking forward to welcoming you back soon!Yours sincerely,Gopi JogheeHotel Manager

6/10 Okej

Asad

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
My family recently stayed did two nights. The check in process was disorganized and the rooms were not ready on time. Delay was luggage transfer. The hotel was very clean and the beds very comfortable. The concierge at the hotel sold adult priced tickets to Dubai frame to the kids in the group and insisted that there were no kids prices which was found to be incorrect. At check out a wake up call and assistance with luggage was requested which were both not provided. Overall very good location, very clean but the service could be better. Not sure if I would stay again and definitely would avoid buying tickets to local attractions through the concierge.
Bodde här 2 nätter i juli 2023
Svar från Gopi Joghee 23 juli 2023
Dear AsadGreetings from Address Dubai Mall Hotel!Thank you for choosing to stay with us, we pride ourselves in offering the highest level of care and hospitality to all our guests. We are constantly striving to provide our guests with the very best welcome and service. Your observations and feedback are valued in directing us to deliver on this promise. I am sorry to read that you had some challenges during your recent stay/visit and that we did not manage to meet or exceed your expectations on this occasion. Rest assured that we have taken your feedback very seriously and we will discuss and take action to enhance our guests’ experiences. We hope that we will have another opportunity to welcome you back soon and I am certain that on your next visit, we will be able to provide you with a much more positive impression.Yours sincerely,Gopi JogheeHotel Manager

8/10 Bra

KEITA

Bodde här 2 nätter i juli 2023
Svar från Gopi Joghee 15 juli 2023
Dear Keita,Thank you for taking the time to share your excellent review on Expedia with Address Dubai Mall!We are delighted to know that you enjoyed the overall experience with us, and your compliments and feedback will be shared with the entire team. We look forward to welcoming you back again very soon! Yours Sincerely,Gopi JogheeHotel Manager

4/10 Dåligt

Yazan

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
Unfortunately disappointing
On my first day, the hotel woke us up 4 times in the middle of the night because of some mistakes and errors they had, even though they gave us an upgrade but it was still unforgivable, and on the next day, the cleaning lady entered the room without knocking as I was sitting, thankfully I was not changing or anything, disappointing.
Bodde här 4 nätter i juni 2023
Svar från Gopi Joghee 3 juli 2023
Dear Yazan,Greetings from Address Dubai Mall Hotel!Thank you for choosing to stay with us, we pride ourselves in offering the highest level of care and hospitality to all our guests. We are constantly striving to provide our guests with the very best welcome and service. Your observations and feedback are valued in directing us to deliver on this promise. I am sorry to read that you had some challenges during your recent stay/visit and that we did not manage to meet or exceed your expectations on this occasion. Rest assured that we have taken your feedback very seriously and we will discuss and take action to enhance our guests’ experiences. We hope that we will have another opportunity to welcome you back soon and I am certain that on your next visit, we will be able to provide you with a much more positive impression.Yours sincerely,Gopi JogheeHotel Manager

2/10 Väldigt dåligt

Elite

Affärsresenär
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Inspite of my office paying AED 10000 on 17 Jun to cover incidental expenses during my stay - the hotel front desk still asked me to pay for the the same. My office has coordinated several times for the same. The miss communication and do not coordinate clearly. The billing process is also very difficult - they do not send bills on timely manner. They claim to send on emails but dont unless you follow up endlessly.
Svar från Gopi Joghee 30 juni 2023
Dear Elite, Greetings from Address Dubai Mall Hotel!Thank you for choosing to stay with us, we pride ourselves in offering the highest level of care and hospitality to all our guests. We are constantly striving to provide our guests with the very best welcome and service. Your observations and feedback are valued in directing us to deliver on this promise. I am sorry to read that you had some challenges during your recent stay/visit and that we did not manage to meet or exceed your expectations on this occasion. Rest assured that we have taken your feedback very seriously and we will discuss and take action to enhance our guests’ experiences. We hope that we will have another opportunity to welcome you back soon and I am certain that on your next visit, we will be able to provide you with a much more positive impression.Yours sincerely,Gopi JogheeHotel Manager

2/10 Väldigt dåligt

Elite

Affärsresenär
Gillade inte: Renlighet och personal och service
Inspite of my office paying AED 10000 on 17 Jun to cover incidental expenses during my stay - the hotel front desk still asked me to pay for the the same. My office has coordinated several times for the same. The miss communication and do not coordinate clearly. The billing process is also very difficult - they do not send bills on timely manner. They claim to send on emails but dont unless you follow up endlessly.
Svar från Gopi Joghee 30 juni 2023
Dear Elite, Greetings from Address Dubai Mall Hotel!Thank you for choosing to stay with us, we pride ourselves in offering the highest level of care and hospitality to all our guests. We are constantly striving to provide our guests with the very best welcome and service. Your observations and feedback are valued in directing us to deliver on this promise. I am sorry to read that you had some challenges during your recent stay/visit and that we did not manage to meet or exceed your expectations on this occasion. Rest assured that we have taken your feedback very seriously and we will discuss and take action to enhance our guests’ experiences. We hope that we will have another opportunity to welcome you back soon and I am certain that on your next visit, we will be able to provide you with a much more positive impression.Yours sincerely,Gopi JogheeHotel Manager

10/10 Fantastiskt

Komal

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i juni 2023
Svar från Gopi Joghee 26 juni 2023
Dear Komal,Greetings from Address Dubai Mall Hotel!Thank you for choosing to stay with us, we pride ourselves in offering the highest level of care and hospitality to all our guests.We are thrilled to read that you rated us 5/5 about your recent visit or stay and glad that you had a delightful time with us.We look forward to welcoming you back soon. Yours sincerely,Gopi JogheeHotel Manager

10/10 Fantastiskt

hussnain

Bodde här 2 nätter i juni 2023
Svar från Gopi Joghee 12 juni 2023
Dear Mr./Mrs. Hussnain,Greetings from Address Dubai Mall Hotel. Thank you for choosing to stay with us, we pride ourselves in offering the highest level of care and hospitality to all our guests.We are thrilled to read your wonderful rate 10/10 about your recent visit/stay and glad that you had a delightful time with us. We look forward to welcoming you back soon. Yours sincerely,Gopi JogheeHotel Manager

10/10 Fantastiskt

Maria

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great
Bodde här 3 nätter i maj 2023
Svar från Gopi Joghee 5 maj 2023
Dear Maria,Greetings from Address Dubai Mall Hotel. Thank you for choosing to stay with us, we pride ourselves in offering the highest level of care and hospitality to all our guests.We are thrilled to read your wonderful comments about your recent visit and glad that you had a delightful time with us. Your comments and kind words are of great value and will further encourage the team to continue delivering exceptional service.We look forward to welcoming you back soon. Yours sincerely,Gopi JogheeHotel Manager

8/10 Bra

Sam

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff were great with good behavior, but services was not as expected. The room itself should have been a king but was two twin which wasn’t comfortable enough. And cleanliness has space to grow.
Bodde här 9 nätter i april 2023
Svar från Gopi Joghee 1 maj 2023
Dear Sam,Greetings from Address Dubai Mall Hotel!Thank you for choosing to stay with us, we pride ourselves in offering the highest level of care and hospitality to all our guests. We are constantly striving to provide our guests with the very best welcome and service. With this in mind, your observations and feedback are valued in directing us to deliver on this promise. I am sorry to read that you had some challenges during your recent stay/visit and that we did not manage to meet or exceed your expectations on this particular occasion. Rest assured that we have taken your feedback very seriously and we will discuss and take action to enhance our guests’ experiences. We hope that we will have another opportunity to welcome you back in the near future and I am certain that on your next visit, we will be able to provide you with a much more positive impression.Yours sincerely,Gopi JogheeHotel Management

4/10 Dåligt

Sedat

Bodde här 5 nätter i april 2023
Svar från Gopi Joghee 7 maj 2023
Dear Sedat,Greetings from Address Dubai Mall HotelThank you for choosing to stay with us, we pride ourselves in offering the highest level of care and hospitality to all our guests. We are constantly striving to provide our guests with the very best welcome and service. Your observations and feedback are valued in directing us to deliver on this promise. I am sorry to read that you had some challenges during your recent stay/visit and that we did not manage to meet or exceed your expectations on this occasion. Rest assured that we have taken your feedback very seriously and we will discuss and take action to enhance our guests’ experiences. We hope that we will have another opportunity to welcome you back soon and I am certain that on your next visit, we will be able to provide you with a much more positive impression.Yours sincerely,Gopi JogheeHotel Management

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
connected to dubai mall is so convenient
Room was excellent, water pressure was so fun for shower and amenities are so good. Top notch gym and pool. Breakfast though needs to have more variety but not bad. Room for improvement in that category buffet breakfast
Bodde här 5 nätter i februari 2023
Svar från Gopi Joghee 24 feb. 2023
Dear Anonymous,Thank you very much for sharing your detailed feedback.We are extremely sorry to hear about your experience with your recent visit.Rest assured that we will address all your points with the respective Manager. Your feedback is of significant value to us and will further improve the guest experience at Address Dubai Mall Once again, thank you for the great review and for this opportunity to be at your service, and we look forward to welcoming you back in the near future.Kind regards,Gopi JogheeHotel Manager

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
great hotel
great location, wonderful service,comfortable rooms. will stay here again.
Bodde här 4 nätter i januari 2023
Svar från Gopi Joghee 17 jan. 2023
Dear Anonymous,Thank you very much for such a great review, We work really hard to offer the best meal in the best possible ambiance. So am happy to see that it reflected on your visit to.Hope to see you again!Gopi JogheeHotel Manager

10/10 Fantastiskt

Shk Ali A F, Doha

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Nothing to add
Svar från Gopi Joghee 24 dec. 2022
Dear Ms. Thank you for taking the time and sharing your feedback regarding your Stay We’re glad that we could make your stay fantastic at our hotelWe’d be happy to serve you again with the same awesomeness next time you visit Yours sincerely,Gopi JogheeHotel Mnager

10/10 Fantastiskt

Asma

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Address Hotel Dubai Mall
Awesome Hotel, convenient location as it is attached to Dubai Mall. Friendly and courteous staff. Maria at front desk is just awesome helped me check-in and also was there when I was checking out, she remembered my name and even my room number very friendly and nice. I have stayed at Address hotel Dubai Mall before also it has been renovated since then, its a beautiful hotel. Breakfast is delicious and have many items, will be staying there again, Insha’Allah.
Bodde här 2 nätter i december 2022
Svar från Gopi Joghee 6 dec. 2022
Dear Ms. Asma,On behalf of my team, I would very much like to thank you for your fine comments. We are thrilled to read your wonderful comments about your recent visit and glad that you had a delightful time with us. Your comment and kind words are of great value and will further encourage the team to continue delivering exceptional service. Really appreciate your recognition of Mariaa have successfully made your stay a memorable oneWe look forward to welcoming you back in the near future. Hope to see you again!Kind regards,Gopi JogheeHotel Manager

4/10 Dåligt

Nour

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet och rummets bekvämlighet
Bodde här 2 nätter i november 2022
Svar från Gopi Joghee 4 dec. 2022
Dear Ms. Nour,Thank you very much for taking the time to share your feedback.I would like to extend my apologies for the inconvenience caused. Rest assured that we will continue to improve our product and services to serve you well.I look forward to welcoming you back with us again very soon! Yours sincerely,Gopi JogheeHotel Manager

10/10 Fantastiskt

Cherylyn

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 6 nätter i november 2022
Svar från Gopi Joghee 4 dec. 2022
Dear Mr. Dear Ms. Uym Thanks for leaving a review and we are glad that you enjoyed your experience with us in our Our team will be happy to hear that their hard work has paid off! Hope to serve you again on your next visit.Yours sincerely,Gopi JogheeHotel manager

10/10 Fantastiskt

Talal, Springfield Gardens

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff were very friendly and helpful.
Bodde här 2 nätter i november 2022
Svar från Sinan Koseoglu 15 nov. 2022
Dear Mr. Thanks for leaving a review and we are glad that you enjoyed your experience with us in our Our team will be happy to hear that their hard work has paid off! Hope to serve you again on your next visit.Yours sincerely,Sinan KoseogluGeneral Manager

6/10 Okej

Khaled

Reste med familjen
I don't recommend it
Not meeting my expectation.
Bodde här 3 nätter i oktober 2022
Svar från Sinan Koseoglu 23 okt. 2022
Dear khaledThank you very much for sharing your detailed feedback.We are extremely sorry to hear about your experience with your recent visit.Rest assured that we will address all your point with the respective Manager. Your feedback is of significant value to us and will further improve the guest experience at Address Dubai Mall Once again, thank you for the great review and for this opportunity to be at your service, and we look forward to welcoming you back in the near future.Kind regards,Sinan KoseogluGeneral Manager

10/10 Fantastiskt

OLUWAFUNMILAYO

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff’s dedication to ensuring you are comfortable is commendable . The ambience top notch and Whether a couple or family it’s the place to stay . Location also ideal for shopping .
Bodde här 4 nätter i september 2022
Svar från Sinan Koseoglu 13 okt. 2022
Dear Mr. Oluwafunmlayo,Thank you for staying with us and posting a review on this platform. Receiving a wonderful review from a satisfied guest following their stay truly delights us all. Thank you very much for your compliments and rest assured that these have been passed on to team.We can’t wait to welcome you back to Address Dubai Mall Hotel soon for another unforgettable stay with us. Yours sincerely,Sinan KoseogluGeneral Manager

8/10 Bra

AGEE A

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
حركه غير جيده اقفال التكييف
كل شي تمام فقط قبل المغادره تم اقفال التكييف مع العلم اني اخبرتهم اني مغادر الساعه وحده تم اقفاله 12
Bodde här 2 nätter i september 2022
Svar från Gopi Joghee 26 sep. 2022
Dear Mr. Agee A,Thank you very much for taking the time to share your feedback.I would like to extend my apologies for the inconvenience caused. Rest assured that we will continue to improve our product and services to serve you well.I look forward to welcoming you back with us again very soon! Yours sincerely,Gopi JogheeHotel Manager

10/10 Fantastiskt

Abdulla

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Hotel is getting old. Fungus smel coming from AC ducts. I would be careful if I had any breathing disease.
Bodde här 1 natt i september 2022
Svar från Gopi Joghee 21 sep. 2022
Dear Mr. Abdulla,Thank you very much for sharing your detailed feedback.We are extremely sorry to hear about your experience with your recent visit.Rest assure that we will address all your point with the respective Manager. Your feedback is of significant value to us and will further improve the guest experience at Address Dubai Mall Once again, thank you for the great review and for this opportunity to be at your service, and we look forward to welcoming you back in the near future.Kind regards,Gopi JogheeHotel Manager