Dear Suhel,It is certainly not our intention to have any of our guests disappointed with their stay. To allow us to understand more about your experience, and to restore your faith in Palma, we would welcome the opportunity to discuss your feedback in more detail.We do hope to connect with you shortly.Sincerely,Team Palma

Dear Suhel,It is certainly not our intention to have any of our guests disappointed with their stay. To allow us to understand more about your experience, and to restore your faith in Palma, we would welcome the opportunity to discuss your feedback in more detail.We do hope to connect with you shortly.Sincerely,Team Palma

Dear Moeez,Thank you for choosing Palma and for taking the time to post your review on this platform.Although we are dismayed by the content of your review regarding your stay at our Palma Beach Resort & Spa, we are grateful to you for sharing your feedback that gives us an opportunity to remove any shortcomings and to offer a value product that Palma is known for. Please rest assured that your comments have been taken onboard and revised by the entire Management team. We sincerely hope you will give us another opportunity to redeem ourselves. Kindly contact me directly on your next visit and I will ensure your stay is nothing short of outstanding.Sincerely,Mohamed N. MalikGeneral Manager

Dear Claudia,We would like to thank you for choosing Palma for your holidays in Umm al Quwain and for the review you shared on this platform, all of your kind words about staff, variety of food, lovely outdoor pools, spacious rooms, and particularly heartfelt service rendered by our friendly team are greatly appreciated.Kindly be informed that the renovation work in one of our outlets - Palma Saray Restaurant is now completed and this newly refurbished venue is now ready to welcome our valued guests.Again we thank you for this very kind review of our resort and we look forward to serving you again in the future.Sincerely,Mohamed N. MalikGeneral Manager

Dear Uluhan,Thank you for choosing Palma and for taking the time to rate us on Expedia. We will look forward to the opportunity to serve you again in the near future.Sincerely,Mohamed N. MalikGeneral Manager

Dear Cory,Thank you very much indeed for taking the time to share your experience on this platform. We are delighted to have made you feel at home here at the Palma Beach Resort & Spa. Hearty thanks to you for your great comments and such stupendous remarks, complementing the resort, delicious food, and particularly our friendly staff and excellent service.Thank you so much again for choosing Palma and we look forward to your return visit soon.Sincerely,Mohamed N. MalikGeneral Manager

Dear Sherif,Thank you for the time you spent to share your feedback on your recent stay at our Palma Beach Resort & Spa, to be considered as one of the best resorts you stayed at is certainly high praise. I will make sure to share your kind words with my team as I know it will mean a great deal to them.Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.Sincerely,Mohamed N. MalikGeneral Manager

Dear Ashwin,Thank you so much for taking the time to review us on this platform following your recent stay with us. We are delighted to score a perfect 10. Your review is indeed a great encouragement for the entire team while we march ahead in our pursuit of excellence. Thank you so much once again for your kind review and looking forward to your loyal and continued patronage.Sincerely,Muhammad N. MalikGeneral Manager

Dear Basem,Thank you for taking the time to post your review on this platform. It is with great regret and please accept our sincere apologies for any inconvenience caused during your stay with us. I can assure you that this does not represent Palma standards and the level of service we provide to our guests. I would like to personally connect with you to further discuss your experience and we sincerely hope you will give us another opportunity to showcase our true hospitality.Sincerely,Mohamed N. MalikGeneral Manager

Dear Moses,Thank you for choosing Palma and for taking the time to review us on this platform. We were equally disappointed to read of your note regarding some smell issue that you unfortunately faced during your stay, although not specified by you in particular, we would certainly review and ensure corrective action is taken, so that such lapses do not re-occur in the future.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and restore your confidence in Palma.Sincerely,Team Palma

Dear Janosch,Thank you so much for choosing Palma for your recent stay in UAQ and for taking the time to review us on this platform. We are pleased to read that you enjoyed your overall stay with us and that you were impressed by the hospitality. We have taken onboard your constructive with regards to quality of food which I will share with my Head Chef for review and further improvement.Thank you so much once again for your kind review and we look forward to welcoming you back in the not too distant future.Sincerely,Muhammad N. MalikGeneral Manager

Dear KUSHRAJ,Thank so much for your kind review and 10 out of 10 rating on this platform. We are delighted to read that you thoroughly enjoyed your stay, facilities, and particularly heartfelt service rendered by our Team. We look forward to welcoming you back for yet another memorable stay soon.Sincerely,Muhmmad N. MalikGeneral ManagerWe

Dear QUSAI, Thank you for taking the time to rate us on this platform. It is with regret that your recent visit did not meet your expectations. Guest feedback is of great important to us, we would like to investigate your visit, I would appreciate if you could please share your feedback at reservation@palmabeachuaq.com in order for us to understand your concerns and take appropriate corrective action to make your next visit with us a better experience.We do hope to connect with you shortly and we sincerely hope to restore your faith in Palma.Sincerely, Hassan BhattiDuty Manager

Dear Maria,Thank you so much for choosing Palma and for your rating on this platform. We look forward to welcoming you again soon.

Dear Jinu,Thank you so much for choosing Palma and for your 10 out of 10 rating on this platform. We are delighted you enjoyed your stay with us and looking forward to your return stay in the near future.Sincerely,Muhammad N. MalikGeneral Manager

dear mr. seraj thank you for your feedback . we hope to see you again soon in our resort . samir adel front office manager

dear guest thank you for your feedback . we hope to see you again thank you management

dear guest thank you for your feedback . we hope to see you here again soon. thank you . management

Thank you for staying with us. We appreciate your feedback!

dear guest thank you for your feedback . we are working hard to make your stay with us a wonderful. we will try our best to fix this issues ASAP . thank you

dear guest thank you for your feedback . we are working hard to make your stay with us a wonderful. we will try our best to fix this issues ASAP . thank you

dear guest thank you for your feedback . we are sorry to her that from you .but we are working hard to make your stay with us amazing . hope to see you again soon thank you

dear guest thank you so much for your feedback . our aim to her that from you . hope to see you again soon in our resort . thank you management

dear guest thank you so much for your feedback . we are working hard to bring you a good service . we hope to see you again soon on our resort . thank you

dear guest thank you so much for you feedback . regarding the pool towels we will solve this issue as soon as possible. hope to see you again soon resort management.

dear costumer we are apologise . but can we know what exactly you did,t like in our hotels thank you

dear sir thank you for your feedback . welcome any time thank you

السلام عليكم ورحمة الله وبركاته ضيفنا العزيز نشكركم علي الإقامة والتقييم ونود أن نعلم سيادتكم بأن المنتجع مفتوح ومطل علي البحر وهذا أمر طبيعي ولكن سوف نحاول أن نعالج هذا الأمر شكرا جزيلا إدارة المنتجع

dear guest thank you for your feedback . we hope to see you again thank you management

Dear sir/madam . Warm Greetings from Palma Beach Resort & Spa. Great appreciation for sharing your experience and it is absolutely our pleasure for choosing our hotel during your recent visit to Umm Al Quwain. On behalf of the team members and Management ,

Dear Mr. Yasir, Warm Greetings from Palma beach Resort & Spa. Great appreciation for sharing your experience and it is absolutely our pleasure for choosing our hotel during your recent visit to Umm Al Quwain. We would like to express our regretful apology for not meeting your expectations for your stay. With regards to our beach facility, This is publicly open to our valued guest and not only for the rooms facing on it. .We hope that you will give us another try very soon and an ample of advice to book room facing the Beach not facing the Swimming Pool next time. We are much looking forward to have the chance to welcome you and your family and bring you a genuine wonderful experience. Sincerely yours, Management Team