Boendets fasad - kväll/natt
Se tillgänglighet

Recensioner av Prime Hotel

1 out of 5
Prime Hotel
Near Nasser Masjid, Yousuf baker road, Dubai

Recensioner

4,8
10 - Fantastiskt i betyg. 6 av 59 recensioner" "
8 - Bra i betyg. 11 av 59 recensioner" "
6 - Okej i betyg. 10 av 59 recensioner" "
4 - Dåligt i betyg. 8 av 59 recensioner" "
2 - Väldigt dåligt i betyg. 24 av 59 recensioner" "

4,8/10

Renlighet

5,4/10

Personal och service

4,8/10

Boendets skick och faciliteter

Recensioner

2/10 Väldigt dåligt

Ismail, Sverige

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Dubai trip
Det var inget ledigt rum. Hänvisade till ett annat dåligt Hotel och taxi resan har också kostat
Bodde här 1 natt i januari 2019
Svar från amber 21 mars 2019
we apologized for inconvenience .

6/10 Okej

Carl

Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Renlighet och boendets skick och faciliteter
Ok budgethotell
Hotellet höll på att renoveras när vi var där. Personalen var hjälpsam och såg till att ordna transfer till flygplatsen. Inte helt nöjd med städningen men sängarna var sköna och det var tyst när man gick och lade sig.
Bodde här 1 natt i februari 2018
Svar från Nisha 14 feb. 2018
Dear Carl, Thank you for taking the time to share your comments about your recent stay with us. We apologize for the inconvenience. We do take pride in catering to our guests’ needs the best way we can. We hope we will have the pleasure of welcoming you back in the near future. Kind Regards, Hotel Management.

2/10 Väldigt dåligt

Akeel

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i september 2017
Svar från kafeel Ahmed 10 sep. 2017
Dear Guest, Thank you for staying with us .We do take pride in catering to our guests’ needs the best way we can. We look forward to welcoming you back soon and exceed your expectations. Kind Regards, Hotel Management.

2/10 Väldigt dåligt

Moa

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

6/10 Okej

Verifierad resenär

Gillade: Personal och service och rummets bekvämlighet
Bra och trevligt hotell
Svar från kafeel Ahmed 9 juli 2016
Dear Guest, Thank you for your feed back, we work hard to satisfy our guest. Thanks

2/10 Väldigt dåligt

Shahid

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bad and dirty
Bodde här 1 natt i december 2019

2/10 Väldigt dåligt

INTEKHAB

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2019

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
clean, close to market, has everything you need for a couple of nights. I stayed here because I knew I only needed a clean comfortable bed and a good shower. Didn’t really spend time at the hotel to check out the facilities
Bodde här 7 nätter i januari 2018

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2019

2/10 Väldigt dåligt

Emmanuel

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wasn't even allowed to check in was so disappointed
Bodde här 1 natt i september 2019
Svar från Amber 6 okt. 2019
Thank you for your feedback. we apologize for inconvenience.

4/10 Dåligt

Verifierad resenär

Gillade inte: Boendets skick och faciliteter
Bodde här 5 nätter i juli 2019
Svar från Amber 23 juli 2019
noted

4/10 Dåligt

Evariste

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bad time in Prime hotel Dubai
I changed three time the room. First they gave me 2 separate single bed second they moved me to a 2 single beds and 1 double bed room and finally after complain they gave me a 1 single bed with 1 double bed room. The states of the rooms are very deplorable. I have to complain because of insects on the bed. Insects stung me during 3 days. The shower and toilet are in a poor condition. The secong room was the worst. Wifi very poor signal. small coackroaches in the sink and on the floor. This hotel quality must to be check. I will not recommend people to this hotel.
Bodde här 5 nätter i maj 2019
Svar från Amber 21 maj 2019
we apologize for inconvenience .

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
I loved my hotel it was in a very good location. It is very good for shopping and getting to places.
Bodde här 6 nätter i januari 2019
Svar från Amber 21 mars 2019
thank you for your feedback we glad to know you enjoyed your stay.

6/10 Okej

Jassim

Gillade inte: Renlighet och boendets skick och faciliteter
:(
The elevator indicators it’s confusing if you press and it takes you to 1st floor and the laundry trolley on the time kept at the front of the entrance of the elevator in the first floor where we have stayed at night and the toilet is rusted and not so clean
Bodde här 1 natt i december 2018

8/10 Bra

BASHARAT

Gillade: Personal och service och rummets bekvämlighet
Bodde här 1 natt i december 2018

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 10 nätter i oktober 2018

8/10 Bra

Ekaterina

Gillade: Personal och service
Отзыв о работе отеля
Для своей цены отель в целом не плохой, персонал по первой просьбе отзывчивый, нужно только все просить, поменять полотенце, помочь с телевизором. Отель находится в центре Дейры, рядом с метро и автобусами.
Bodde här 14 nätter i september 2018

8/10 Bra

Diana

Gillade: Renlighet, personal och service och rummets bekvämlighet
Exploring the old quarter
No coffee/tea making in room, received kettle when we asked but had To buy own coffee. Travellers also find it useful to have towels provided. If you like authenticity, as we do,then the area was just that.
Bodde här 3 nätter i september 2018

8/10 Bra

Verifierad resenär

Bodde här 1 natt i juni 2018

8/10 Bra

Muhammad

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i maj 2018
Svar från Nisha 19 maj 2018
Dear Mr. Muhammad, Thank you for taking the time to share your comments about your recent stay with us. We do take pride in catering to our guests’ needs the best way we can. We hope we will have the pleasure of welcoming you back in the near future. Kind Regards, Hotel Management.

2/10 Väldigt dåligt

Hood

Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
تجربة فاشله
استقبال سئ جدا
Bodde här 1 natt i maj 2018
Svar från Nisha 19 maj 2018
Dear Mr. Hood, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Kind Regards, Hotel Management.

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i maj 2018
Svar från Nisha 11 maj 2018
Dear guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Kind Regards, Hotel Management.

2/10 Väldigt dåligt

Tori

Gillade inte: Renlighet och boendets skick och faciliteter
Had three beds when I booked a double. The rooms were not cleaned and no towel or toilet roll was provided on the first day but was the second. Was in a section of the city which was very uncomfortable to walk around as a 20 year old women alone. There was a fridge included, and air con with soap provided. Close to the metro so was super easy to get to the metro train station. There was mould on the window sills and there was no hot water for the showers plus the TV didn’t work. I am someone that just needs a bed to sleep and am not too fussed on the conditions but this was pretty bad, although the price was half decent. Would be amazing if it was just a bit cleaner
Bodde här 3 nätter i maj 2018
Svar från Nisha 13 juli 2018
Dear Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Kind Regards, Hotel Management.

2/10 Väldigt dåligt

mehmet mesut

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
I couldn't reach hotels to cancel
There's no parking Streets full crowded Hotel is so old Only a reception guy what can do It's like forgetten hostel
Svar från Nisha 11 maj 2018
Dear Mehmet, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Kind Regards, Hotel Management.

6/10 Okej

Verifierad resenär

Gillade inte: Renlighet
solo stay
Very good area and hotel staft very friendly. Only thing is that it is not that clean and small cockroaches and pests in bathroom and toilet. Bathroom and toilet needs renovation
Svar från Nisha 11 maj 2018
Dear Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Kind Regards, Hotel Management.

8/10 Bra

Verifierad resenär

Gillade: Personal och service
Nice hotel .. worth for money
Friendly staff and fast check in Room is comfort but the location is bit far from metro station
Bodde här 2 nätter i mars 2018
Svar från Nisha 14 mars 2018
Dear Guest, Thank you for choosing our hotel for your recent stay in Dubai and thank you for sharing your feedback. We are glad you enjoyed your experience at the hotel. Our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We hope to welcome you back soon in our hotel. Kind Regards, Hotel Management.

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Never stay in the hotel
Never stay in the hotel. Front staff cheats to me.the room infested with cockroches and cleaning the room rarely touches it. Don't expext kindness of employees. it's relief if they don't cheat
Bodde här 5 nätter i februari 2018
Svar från Nisha 10 mars 2018
Dear Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. For cleaning we have to take permission from guest usually all guest outside at day time so cleaning remain pending, without guest confirmation housekeeping can't enter in the room. Kind Regards, Hotel Management.

2/10 Väldigt dåligt

Mo, London

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Terrible hotel
I never seen horrible hotel like this in my life Terrible staff Don't ever book this hotel
Bodde här 16 nätter i februari 2018
Svar från Nisha 22 jan. 2019
Dear Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Kind Regards, Hotel Management.

2/10 Väldigt dåligt

Abdulaziz

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från Nisha 27 feb. 2018
Dear Abdulaziz, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We’re sorry you were unhappy . Kind Regards, Hotel Management.

6/10 Okej

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotel was decent, to many bugs crawling all over and the staff are not helpful at all
Bodde här 5 nätter i januari 2018
Svar från Nisha 17 jan. 2018
Dear Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Kind Regards, Hotel Management.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i december 2017
Svar från Nisha 31 jan. 2018
Dear Guest, Thank you for choosing our hotel for your recent stay in Dubai and thank you for sharing your feedback. We are glad you enjoyed your experience at the hotel. our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We hope to welcome you back soon in our hotel. Kind Regards, Hotel Management.

2/10 Väldigt dåligt

kenny, muscat, oman

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Worse hotel and the worst area of Dubai
They hotel smelled of urine, tenants complained of bed bugs and the staff didnt even check into it. The area is horrible and is a disgrace to Dubai. The hotel would t refund any of my money once I wanted to cancel for even seeing how it looked, to me that’s horrible business to keep money of an individual who just explained they will not stay in your hotel. 5 star hotels never do that.
Bodde här 3 nätter i december 2017
Svar från Nisha 31 jan. 2018
Dear Kenny, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Kind Regards, Hotel Management.

4/10 Dåligt

bibz

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Disappointing Hotel
When we arrived at the hotel, the place was unsafe because it is located in the busy street. The room was not clean and it was different in the photo that showed in expedia. There are bed bugs and cockroaches in the room. On our second day we asked them to clean the room and change the linen and towels but they didn't. They don't have enough amenities like kettle. We borrowed a water boiler at their reception after 2 days they got it from out room without notifying us. The hotel should not be rated as 2 star. It was very expensive. The price was unreasonable for that hotel.
Bodde här 4 nätter i december 2017
Svar från Nisha 31 jan. 2018
Dear Bibz, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Kind Regards, Hotel Management.

4/10 Dåligt

abdelkader

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Chambre pour 1nuit et encore je suis gentil
Je savais un peu à quoi m'attendre en voyant les commentaires et la localisation de l'hôtel mais c'était abusée de voir des petite bête et fourmi dans la chambre et c'est mal isolé aussi.
Bodde här 4 nätter i december 2017
Svar från kafeel Ahmed 10 dec. 2017
Dear Guest, Thank you for taking the time to share your comments about your recent stay with us. Your feedback is highly valued and we will certainly look into this and determine what we can do to enhancing our guests’ experience. We apologize for the inconvenience we shall address with the concern department to ensure this won't happen again. Kind Regards, Hotel Management.

6/10 Okej

Israa

Bodde här 8 nätter i oktober 2017
Svar från kafeel Ahmed 10 nov. 2017
Dear Israa, Thank you for staying with us and for passing your review about our hotel. We do take pride in catering to our guests’ needs the best way we can. We look forward to welcoming you back soon and exceed your expectations. Kind Regards, Hotel Management.

10/10 Fantastiskt

Best Hotel , Birmingham UK

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel
So I stayed at this hotel and all I can say is the staff are sweet, very helpful. I will be going back to Dubai next year and I will be staying at this hotel again. Everything is close to you even metro if you want to go to Dubai mall or burj khalifa
Bodde här 6 nätter i oktober 2017
Svar från Nisha 10 nov. 2017
Dear Guest, Thank you for choosing our hotel for your recent stay in Dubai and thank you for sharing your feedback. We are glad you enjoyed your experience at the hotel. our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We hope to welcome you back soon in our hotel. Kind Regards, Hotel Management.

8/10 Bra

Verifierad resenär

Gillade: Rummets bekvämlighet
Naveed
good stay at prime hotel
Bodde här 2 nätter i juni 2017
Svar från kafeel Ahmed 30 juli 2017
Dear Naveed, Thank you for taking the time to share your comments about your recent stay with us. Our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We do take pride in catering to our guests’ needs the best way we can. We hope to welcome you back soon in our hotel. Kind Regards, Hotel Management.

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Personal och service och rummets bekvämlighet
Poor Customer Service
It was terrible and had to check tout the following into another hotel because of poor lighting in the room and which the staff were not willing to address.
Bodde här 10 nätter i maj 2017
Svar från Nisha 30 juli 2017
Dear Guest, Thank you for taking the time to share your comments about your recent stay with us. Please note that your feedback is highly valued and we will certainly look into this and determine what we can do to enhancing our guests’ experience. We apologize for the inconvenience we shall address with the concern department to ensure this won't happen again. Kind Regards, Hotel Management.

8/10 Bra

Arlene

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Really bad neighborhood, don't book this hotel. I booked from here and then after I went there I couldn't find parking spot for the car pls it's inside very creepy place!

4/10 Dåligt

abdel, bou

Gillade inte: Renlighet och rummets bekvämlighet
Quartier sale et bruillant
Hôtel situer au milieu de ruelle vivante trop de bruit les rue sont sales. L'hôtel quand à lui ai mitigé

4/10 Dåligt

Verifierad resenär

Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Kleine kamer voor 2 personen, en veel beestjes in de kamer

2/10 Väldigt dåligt

Sherry

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The hotel did not have the correct rooms that we needed for the group of people we had booked. Also, there were bed bugs in the rooms and rooms were not clean. Nine people chose to LEAVE the hotel and spend the night in the airport as the conditions were not suitable and not enough rooms that we had paid for. We tried talking to the hotel SEVERAL TIMES once the people left after being there only for a few minutes, and they refused to refund any of the money and were VERY rude. I would NEVER recommend this hotel. It was a nightmare of an experience with them. Also, they offer free transfers - only FROM the airport to the hotel - NOT from the hotel back to the airport the next day. Bad policy. STAY AWAY FROM THIS PLACE. Stay in the airport if you must - but DON'T GO TO THIS HOTEL. I was disappointed with Hotels.com whom I use all the time to book hotel rooms for myself and others traveling with our organization. When calling hotel.com - they tried to talk with the hotel it's self and could not get anywhere. I believe this hotel should be removed from Hotels.com advertising. We had several rooms that we paid for that were NEVER used. Such a shame. I WOULD RATE THIS HOTEL A "0" NOT A ONE, BUT DIDN'T HAVE THAT OPTION.

8/10 Bra

Parthiban

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
pleasant stay
worth the price

4/10 Dåligt

YASSER

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bad experience
Bad reception, small bathroom, bad location, no parking and you have to pay 5 dirhams per hour for parking

6/10 Okej

ABDULHAMEED

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
clean hotel
nice hotel

2/10 Väldigt dåligt

Pino, Milano

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
albergo pessimo. Non ho altre parole
trovato scarafaggi in camera. Prima di proporre certi alberghi dovreste provarli di Persona. VERGOGNA EXPEDIA. VERGOGNA VERGOGNA

4/10 Dåligt

Andy , AS

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Terrible rules for a hotel no reception room
No reception room for visitors and no one is allowed to visit you in your bedroom nor girlfriend is allowed to visit you, staffs are not polite and rude telling you what to do as if you are in prison

2/10 Väldigt dåligt

Ferhat, US

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotel is on a terrible district with too much noise. Everything is old, there is no carpet on the floor. It seemed like a hotel for one night hook ups for people.

10/10 Fantastiskt

Abdelhak

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
good staff
the staff was very friendly
Svar från General Manager 28 nov. 2016
Dear Guest Thanks for staying with us we work hard to make our guest happy and we hope in future you'll stay with us again.