Bar vid poolen

Recensioner av Shangri-La Dubai

5 out of 5
Shangri-La Dubai
Sheikh Zayed Road, P.o. Box 75880, Dubai

Recensioner

9,6

Enastående

10 - Fantastiskt i betyg. 834 av 1006 recensioner" "
8 - Bra i betyg. 117 av 1006 recensioner" "
6 - Okej i betyg. 34 av 1006 recensioner" "
4 - Dåligt i betyg. 8 av 1006 recensioner" "
2 - Väldigt dåligt i betyg. 13 av 1006 recensioner" "

9,8/10

Renlighet

9,8/10

Personal och service

9,6/10

Bekvämligheter

9,6/10

Boendets skick och faciliteter

9,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Thomas

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i oktober 2023
Svar från Hakan Ozel General Manager 31 okt. 2023
Dear Thomas, Many thanks for taking your valuable time to post your review on Expedia following your stay at Shangri-La Dubai. We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,

8/10 Bra

Pierre

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i april 2023
Svar från Hakan Ozel, General Manager 24 apr. 2023
Dear Pierre,Many thanks for taking your valuable time to post your review on Hotels.com following your stay at Shangri-La Dubai.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again in the near future. With best regards,

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i april 2023
Svar från Hakan Ozel, General Manager 11 apr. 2023
Dear Guest,Many thanks for taking your valuable time to post your review on Expedia through Hotels.com following your stay at Shangri-La Dubai.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again in the near future. With best regards,

10/10 Fantastiskt

Adam Ahmed

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Best location! Amazing view! 10/10 !!
Bodde här 5 nätter i december 2022
Svar från Hakan Ozel 26 dec. 2022
Dear Adam Ahmed,Thank you very much for taking the time to share your review on Expedia following your recent stay at Shangri-La Dubai.As we pride ourselves in offering the highest levels of care and hospitality to all our guests, we are happy to learn that you found our location excellent and enjoyed the incredible views during your visit. Thank you for your kind words, it was our pleasure to be at your service. We thank you for your patronage and we are looking forward to welcoming you back at Shangri-La Dubai in the nearest future. With best regards,Hakan OzelGeneral Manager

8/10 Bra

Jan

Bodde här 4 nätter i december 2022
Svar från Hakan Ozel 13 dec. 2022
Dear Jan,Thank you very much for the feedback you have posted on Expedia and thank you for staying at Shangri-La Dubai. We are delighted to learn that you were satisfied with your stay experience, and it was indeed our pleasure to be at your service. We thank you for your patronage and are looking forward to welcoming you back at Shangri-La Dubai in the not too distant future.Best regards,Hakan OzelGeneral Manager

8/10 Bra

Hiwa

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Sköna kuddar
Bra, trevlig personal. Skön säng och kuddar.
Bodde här 6 nätter i april 2022
Svar från Hakan Ozel 11 apr. 2022
Dear Hiwa, Thank you for taking your precious time to write and share your experience on Expedia following your recent stay at Shangri-La Dubai. We appreciate your positive remarks on our colleagues’ warm hospitality and are happy to read that you were satisfied with overall guest room experience. Thank you for your kind compliments, it was indeed our pleasure having you stay with us and taking care of you. We are very much looking forward to welcoming you back soon. With best regards, Hakan Ozel General Manager

8/10 Bra

Joseph

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
4 nights at Shangri-la
Great hotel, good location, nice rooms, big and confy, absolutely best hotel gym and spa. View from top floor is amazing, swimming pool area was good and you got alot of sun hours. Breakfast was ok, bad coffee taste. I recommend to visit this hotel but not worth pay for breakfast since there is alot of breakfast restaurant just around the corner to try out 👌.
Bodde här 4 nätter i februari 2022
Svar från Hakan Ozel 18 feb. 2022
Dear Joseph, Our heartfelt gratitude for your patronage at Shangri-La Dubai and thank you for taking your valuable time to post your positive review on Expedia. We are thrilled to learn that you found our location very convenient and were satisfied with our products and services. Most of all, you loved the incredible views from the top and enjoyed your time at the swimming pool while staying with us. We aim to delight and provide all our guests with the highest standards of service and experience and our people are our most valued assets. Thank you for you compliments, and sharing the photo with the great view. It was our pleasure to be of service to you. We also have noted your comments on the breakfast experience and have instantly addressed the matter with our culinary teams involved. We are always looking at ways to improve the quality of our services, and your input is highly valued. We once again, thank you for all your valuable feedback and are very much looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely, Hakan Ozel General Manager

10/10 Fantastiskt

Jonas

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay as usual!
Great stay as usual! We always come back to Shangri-La, Dubai. This was our fourth visit and the service is top notch!
Bodde här 4 nätter i februari 2022
Svar från Hakan Ozel 17 feb. 2022
Dear Jonas, Thank you for taking your precious time to write and share your excellent review on Expedia. We are very delighted to read you had a great stay with us and our services, hospitality and offerings were to your liking. We aim to delight and provide our guests with the authentic experience straight from the heart and go to great lengths to ensure that our guests are given the attention and comfort they deserve. We thank you for your compliments, it was our pleasure to take care of you. We are very much looking forward to welcoming you back here at Shangri-La Dubai in the near future. Yours sincerely, Hakan Ozel General Manager

8/10 Bra

Gustav

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Very proffesional service
Good lication close to many attractions and restaurants Extremly priffessional doorman and staff Thank you! Philip&Gustav
Bodde här 1 natt i augusti 2021
Svar från Hakan Ozel 15 aug. 2021
Dear Philip and Gustav, Thank you for taking your precious time to write and share your experience with us on Expedia. We are very delighted to read that you had an amazing stay with and that we were able to make it a memorable experience. Thank you for complimenting on our doorman’s exceptional service. It was indeed our pleasure to take care of you. We all look forward to warmly welcoming you back at Shangri-La Hotel, Dubai in the near future. Yours sincerely, Hakan Ozel, General Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i april 2021
Svar från Hakan Ozel 5 maj 2021
Dear Guest, Thank you very much for your patronage at Shangri-La Hotel, Dubai and taking your precious time to post your review on Expedia. We are delighted to learn that you had an amazing stay, your kind remarks are very rewarding. It was our pleasure to be at your service. We look forward to welcoming you back at Shangri-La Hotel, Dubai in the not too distant future. With best regards, Hakan Ozel General Manager

10/10 Fantastiskt

Jonas

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Shangri-La Dubai is always a pleasure!
Always a pure pleasure to visit Shangri-La in Dubai. We have stayed here several times, and will continue to do so. Incredibly accommodating and friendly staff. Fantastic breakfast. We choose the Horizon rooms for an outstanding view of Dubai.
Bodde här 3 nätter i april 2021
Svar från Hakan Ozel 27 apr. 2021
Dear Jonas, Thank you for your patronage at Shangri-La Hotel, Dubai and taking your precious time to share your wonderful experience with us on Expedia. We were very delighted to read that you were satisfied with our services and facilities throughout your visit and enjoyed your stay. Our aim at Shangri-La is to continuously provide the highest and uncompromising services to our guests straight from our hearts. It is indeed always our pleasure to take care of you during your visit. We certainly look forward to welcoming you back at Shangri-La Hotel, Dubai in the not too distant future. With best regards, Hakan Ozel General Manager

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bra läge och fräscht hotell med bra och serviceinriktad personal
Bodde här 6 nätter i april 2021
Svar från Hakan Ozel 11 apr. 2021
Dear Guest, Thank you for taking your valuable time to post your review on Expedia following your stay at Shangri-La Hotel, Dubai. We are happy to learn you found our location great and enjoyed our services and hospitality. Thank you for your excellent remarks and compliments, it was our pleasure to take care of you throughout your visit. Our heartfelt gratitude for your patronage and we are looking forward to welcoming you back again at Shangri-La Hotel, Dubai in the near future. With best regards, Hakan Ozel General Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i mars 2021
Svar från Hakan Ozel 28 mars 2021
Dear Guest, Thank you for the feedback you have posted on Expedia and thank you for staying at the Shangri-La Hotel, Dubai. Your feedback is very much appreciated and will certainly assist us in our efforts to continuously improve our services and facilities. We look forward to welcoming you back at Shangri-La Hotel, Dubai in the near future. Yours sincerely, Hakan Ozel, General Manager

10/10 Fantastiskt

Rickhard

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2021
Svar från Hakan Ozel 7 mars 2021
Dear Guest, Thank you very much for taking the time to share your review on Expedia. We are very pleased to learn that you enjoyed your stay with us and thank you for your positive remarks. We thank you for your patronage and looking forward to welcome you back soon. With best regards, Hakan Ozel General Manager

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bra läge, fantastisk service, bra lounge med god frukost, after noon Tea och goda kvällstilltugg, mycket trevlig och proffesionell personal överallt! Mysigt poolområde.
Bodde här 6 nätter i januari 2020
Svar från Hakan Ozel 16 jan. 2020
Dear Guest, Thank you for taking your precious time to write and share your experience with us on Expedia. We are delighted to read that you had an overall of a great experience throughout your stay and the services and facilities were to your liking. Your kind compliments on our hospitality is thoroughly appreciated, we go to great lengths at our hotel to ensure that our guests are given the attention and comfort they deserve. Thank you for your positive comments, it was an honor for us to take care of you. We look forward to welcoming you back again at Shangri-La Hotel, Dubai in the nearest future. With kind regards, Hakan Ozel General Manager

10/10 Fantastiskt

Shaheen, SPRINGVILLE

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff addressed me by name right from the entry, that was a great touch!
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Frances, Padstow Heights

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
only stayed 3 nights.not far from airport .not convenient to a train station or a shuttle to malls .We got an upgrade room for a price .Staff were amazing helpful ,friendly .Room was a bit dated but didn’t worry us .Very clean & amazing room staff. Highly recommend for a short stay.
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Ivonne Martinez

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Housekeeping did a wonderful job with amenities and cleaning, definitely I'll come back soon
Bodde här 6 nätter i april 2024
Svar från Hakan Ozel 1 maj 2024
Dear Ms. Ivonne Martinez, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

8/10 Bra

muzaffar

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good location, nice staff
Bodde här 2 nätter i april 2024
Svar från Hakan Ozel 1 maj 2024
Dear Muzaffar, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Fantastiskt

Jelena

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent stay! Will come back.
Bodde här 1 natt i april 2024
Svar från Hakan Ozel 29 apr. 2024
Dear Ms. Jelena, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Fantastiskt

Christopher, Atlanta

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very quiet. Super helpful staff. View of the Burj Khalifa.
Bodde här 2 nätter i april 2024
Svar från Hakan Ozel 29 apr. 2024
Dear Mr. Christopher, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Fantastiskt

Ever

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel didnt offer any vip benefits
Bodde här 2 nätter i april 2024
Svar från Hakan Ozel 1 maj 2024
Dear Ever, Many thanks for taking your valuable time to post your review on Expedia following your stay at Shangri-La Dubai.We are delighted to learn that you were satisfied with our facilities and services.We have taken good note of your feedback regarding the VIP benefits, and please rest assured that such will be addressed with the respective Division Head to review and tackle. We appreciate your comments as it is through valuable feedback such as yours that we are able to continuously improve our standards.Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Fantastiskt

Philippe

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent hôtel, bien situé face a Dubaï Mall et Burkina Khalifa ! Accès rapide en taxi mais pas à pied
Bodde här 5 nätter i april 2024
Svar från Hakan Ozel 29 apr. 2024
Dear Mr. Philippe, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Fantastiskt

Katherine

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excelente ubicación. Un hotel con una vista increíble. No tienes que que pagar una entrada al cload 22. Si te quedas y compras la opción vip tienes acceso a una piscina en el piso 42 que es exclusiva y tiene una vista increíble hacia el Burj Khalifa
Bodde här 6 nätter i april 2024
Svar från Hakan Ozel 29 apr. 2024
Dear Ms. Katherine,Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Fantastiskt

Naziat

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nothing in walking distance, you need taxi to go anywhere. Dubai mall is even 40 min walk.
Bodde här 3 nätter i april 2024
Svar från Hakan Ozel 29 apr. 2024
Dear Naziat, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Fantastiskt

Kayley

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stayed here for 6 nights. We got a free room upgrade when we arrived. Immaculately cleaned, and staff were very friendly and helpful. Will definitely stay again
Bodde här 6 nätter i april 2024
Svar från Hakan Ozel 26 apr. 2024
Dear Ms. Kayley, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Fantastiskt

Coraima

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Was here for my birthday and they made it special! The staff was amazing, and the waiters at Icandy Bar, the late night crew was AMAZING! They made our stay that much more perfect!
Bodde här 6 nätter i april 2024
Svar från Hakan Ozel 25 apr. 2024
Dear Ms. Coraima, Many thanks for taking your valuable time to post your review on Expedia.Thank you for celebrating your birthday with us. We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. We are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Fantastiskt

Gary

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff and property !!
Bodde här 2 nätter i april 2024
Svar från Hakan Ozel 25 apr. 2024
Dear Mr. Gary, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

8/10 Bra

Moulay Rachid, Montreal

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
👍
Bodde här 3 nätter i april 2024
Svar från Hakan Ozel 22 apr. 2024
Dear Mr. Moulay Rachid, Many thanks for taking your valuable time to post your rating on Expedia following your stay at Shangri-La Dubai.It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Fantastiskt

Peter

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We liked the Club room and the related benefits. The club lounge at this location was not as big as others and the menu offering was smaller. Staff were really friendly and helpful. The location is fairly close to the metro but there isn’t a lot in the immediate area.
Bodde här 3 nätter i april 2024
Svar från Hakan Ozel 19 apr. 2024
Dear Mr. Peter, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Fantastiskt

Aisha

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet och personal och service
Great staff and awesome service
Bodde här 6 nätter i mars 2024
Svar från Hakan Ozel 17 apr. 2024
Dear Ms. Aisha, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Fantastiskt

Jenny

Reste med familj och småbarn
We loved the location of this hotel, really close by all the sightseeing and interest points!
Bodde här 4 nätter i april 2024
Svar från Hakan Ozel 17 apr. 2024
Dear Ms. Jenny, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Fantastiskt

Remo

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent service but the Dubai Shangri-La
Bodde här 5 nätter i mars 2024
Svar från Hakan Ozel 17 apr. 2024
Dear Remo, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Fantastiskt

Mohit

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely hotel in great location Fantastic service from Staff in main restaurant during breakfast One bad lunch experience which was rectified promptly
Bodde här 5 nätter i april 2024
Svar från Hakan Ozel 17 apr. 2024
Dear Mr. Mohit, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Fantastiskt

Ali

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Over all a very pleasant stay.
Bodde här 4 nätter i april 2024
Svar från Hakan Ozel 17 apr. 2024
Dear Mr. Ali, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Fantastiskt

Marilyn, dundine

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff, breakfast & room were great. Will book again.
Bodde här 4 nätter i april 2024
Svar från Hakan Ozel 17 apr. 2024
Dear Ms. Marilyn, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Fantastiskt

Victoria

I loved this hotel
Bodde här 7 nätter i april 2024
Svar från Hakan Ozel 17 apr. 2024
Dear Ms. Victoria, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Fantastiskt

Andre

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Superb customer service 👏
Bodde här 6 nätter i april 2024
Svar från Hakan Ozel 17 apr. 2024
Dear Mr. Andre, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Fantastiskt

Manpreet

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is a great location, conveniently located , minutes to the Burj Khalifa and the mall.
Bodde här 3 nätter i april 2024
Svar från Hakan Ozel 17 apr. 2024
Dear Manpreet, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

8/10 Bra

Roberto, Paris

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We enjoyed so much our stay at Shangri-La. The staff is really kind and professional and they our stay really pleasant. The standard is not at the height of other Shangri-Las around the world and the hotel needs a major refurbished and renovation. It’s getting old and worn out. Other than that, great location, great staff and the gym is also extremely on point
Bodde här 5 nätter i mars 2024
Svar från Hakan Ozel 17 apr. 2024
Dear Mr. Roberto, Many thanks for taking your valuable time to post your review on Expedia.We are delighted to learn that you were satisfied with our facilities and services and truly enjoyed your stay with us. Our goal for our guests is to experience Shangri-La’s unique spirit of hospitality and a feeling of always being taken care of. It was our pleasure to take care of you.Your feedback regarding the aging aspects of our property is genuinely appreciated. Rest assured, we take your observations seriously and are actively working on enhancing various aspects of our hotel, including refurbishments and updates to ensure a more comfortable and enjoyable experience for our guests.Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Fantastiskt

Nigel

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good value for what I needed. Convenient for the DIFC. Great view over the city.
Bodde här 2 nätter i mars 2024
Svar från Hakan Ozel 17 apr. 2024
Dear Mr. Nigel, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Fantastiskt

Trey, Puyallup

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Hakan Ozel 16 apr. 2024
Dear Mr. Trey, Many thanks for taking your valuable time to post your rating on Expedia following your stay at Shangri-La Dubai.It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Fantastiskt

Cesar

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 7 nätter i april 2024
Svar från Hakan Ozel 16 apr. 2024
Dear Mr. Cesar, Many thanks for taking your valuable time to post your rating on Expedia following your stay at Shangri-La Dubai.It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Fantastiskt

Kathrin

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was all Perfect
Bodde här 5 nätter i april 2024
Svar från Hakan Ozel 16 apr. 2024
Dear Ms. Kathrin, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

8/10 Bra

Markus

Gillade: Renlighet och boendets skick och faciliteter
Checkin and Checkout is a little simple in space and quality of staff
Bodde här 1 natt i april 2024
Svar från Hakan Ozel 16 apr. 2024
Dear Mr. Markus, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Fantastiskt

Ovidio

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wonderful property. Recommended. Top notch experience.
Bodde här 5 nätter i april 2024
Svar från Hakan Ozel 8 apr. 2024
Dear Mr. Ovidio, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Fantastiskt

Reji

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
You get what you pay for!!
Bodde här 4 nätter i april 2024
Svar från Hakan Ozel 8 apr. 2024
Dear Reji, Many thanks for taking your valuable time to post your review on Expedia.It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

8/10 Bra

Ghazal

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 7 nätter i mars 2024
Svar från Hakan Ozel 29 apr. 2024
Dear Mr. Ghazal, Many thanks for taking your valuable time to post your rating on Expedia following your stay at Shangri-La Dubai.It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Fantastiskt

Stephen

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great Staff
Bodde här 4 nätter i april 2024
Svar från Hakan Ozel 8 apr. 2024
Dear Mr. Stephen, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Fantastiskt

Jill

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
One of the best properties i have ever stayed at. The building is beautiful. You cant beat rhe view. And staff is the friendliest I've had
Bodde här 2 nätter i april 2024
Svar från Hakan Ozel 5 apr. 2024
Dear Jill, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai