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Recensioner av The Ritz-Carlton, Dubai International Financial Centre

5 out of 5
The Ritz-Carlton, Dubai International Financial Centre
Gate Village, DIFC, Sheikh Zayed Road, Dubai

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 233 av 334 recensioner" "
8 - Bra i betyg. 69 av 334 recensioner" "
6 - Okej i betyg. 21 av 334 recensioner" "
4 - Dåligt i betyg. 2 av 334 recensioner" "
2 - Väldigt dåligt i betyg. 9 av 334 recensioner" "

9,4/10

Renlighet

9,2/10

Personal och service

9,6/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Abdullah

Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

FARES

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent staff and service , rooms are clean and kept updated
Bodde här 1 natt i mars 2024

8/10 Bra

Preet

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024

10/10 Fantastiskt

Manish

Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Jamal, USA

Affärsresenär
Gillade: Personal och service och boendets skick och faciliteter
Property was excellent plus service was good
Bodde här 3 nätter i mars 2024

8/10 Bra

Hobeen

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i februari 2024

10/10 Fantastiskt

Ismail

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
As always İş the my number one
Bodde här 3 nätter i februari 2024

10/10 Fantastiskt

FERNANDO

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i december 2023

10/10 Fantastiskt

Abdulrahman

Bodde här 1 natt i december 2023

10/10 Fantastiskt

Alain, St-Donat de Montcalme

Bodde här 3 nätter i december 2023

10/10 Fantastiskt

ISMAIL EKINCI

Bodde här 4 nätter i december 2023

10/10 Fantastiskt

Donald, St Etienne des Gres

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i december 2023

10/10 Fantastiskt

Martyn

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i oktober 2023

10/10 Fantastiskt

David, Abu Dhabi

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great staff and service and the food options were really good so that you don't have to go far.
Bodde här 2 nätter i september 2023

6/10 Okej

Chenwei

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It’s good location at the financial district, but the facility is little older, perfect for stay with business trip not for the family
Bodde här 3 nätter i september 2023

10/10 Fantastiskt

Liron

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 2 nätter i augusti 2023

8/10 Bra

Stefan

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Schönes Hotel mit freundlichem kompetenten Service. Leistungen allerdings viel zu teuer. 17 eur für eine Schale Nüsse in der Minibar oder 12 eur für ein kleines Bier in der Bar ist unangemessen.
Bodde här 3 nätter i juli 2023

6/10 Okej

Zubair

Affärsresenär
Gillade: Renlighet och personal och service
The facilities need revitalising need investment in to new technology. Food menu needs improving. Staff is very good and helpful, director of rooms is very keen to improve experience and walks up and down ensuring guests are comfortable. I find hotel a bit pricy for the facilities it offers
Bodde här 3 nätter i juni 2023

10/10 Fantastiskt

Paulo Roberto

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Tudo ótimo!
Sensacional !!
Bodde här 1 natt i april 2023

10/10 Fantastiskt

Ahmed

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i april 2023

10/10 Fantastiskt

Khalil

Bodde här 1 natt i april 2023

10/10 Fantastiskt

Rasha

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I like it
Bodde här 4 nätter i mars 2023

2/10 Väldigt dåligt

Bader

Bodde här 1 natt i mars 2023

8/10 Bra

Ethen

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i februari 2023

8/10 Bra

Tamara

Bodde här 1 natt i februari 2023

10/10 Fantastiskt

Martin J.

Bodde här 7 nätter i januari 2023

8/10 Bra

Sultan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
.

8/10 Bra

brahim

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
de gym en de zwembad! en de kamers waren heel ruim!

8/10 Bra

OSAMA

Bodde här 1 natt i oktober 2022

10/10 Fantastiskt

Akaki

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
perfect
Bodde här 3 nätter i oktober 2022

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
Top Notch
Amazing Location and top notch service
Bodde här 2 nätter i oktober 2022

10/10 Fantastiskt

abdulaziz

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wonderful experience
Lovely hotel Great facilities Amazing personnel ( specially Ms.Merna ) Good location
Bodde här 4 nätter i augusti 2022

10/10 Fantastiskt

FARES

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent hotel for business trips. quiet, clean, super staff, food is excellent , room service fast . Cafe at lobby with good menus and excellent staff. Breakfast although limited options but perfect.
Bodde här 1 natt i augusti 2022

10/10 Fantastiskt

Bilal

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent location & staff.. Enjoyed Cafe Belge Restaurant - Suraj was very helpful & truly cares about your experience.
Bodde här 2 nätter i juli 2022

2/10 Väldigt dåligt

Ramzi

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Standard deteriorated
Horrible breakfast. Cold boiled eggs. Very limited. Staff not experienced. Not ritz standard.
Bodde här 1 natt i maj 2022
Svar från Fadeel G. Wehbe General Manager 17 maj 2022
Dear Ramzi Thank you for taking the time to share your valuable feedback regarding your recent experience at the Ritz-Carlton DIFC. I am very sorry to hear of the various service breakdowns you described and it would be very much appreciated if we can have the opportunity to speak with you personally to obtain more details regarding your experience with us. With this in mind, may I kindly request you to contact our Food & Beverage Manager at Vincenzo.Gazzilli@ritzcarlton.com We look forward to hearing from you soon. Best regards, Fadeel G. Wehbe General Manager

10/10 Fantastiskt

Gopal

Reste i grupp
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i april 2022
Svar från The Ladies and Gentlemen of The Ritz-Carlton DIFC 25 apr. 2022
Dear Gobal, We are delighted to learn that you had a memorable experience at the Ritz-Carlton DIFC! Thank you for sharing your feedback with us and the community. We greatly appreciate your time and are pleased to know that the exemplary service provided by our Ladies and Gentlemen exceeded your expectations. We look forward to welcoming you back again in the near future. With best regards, The Ladies and Gentlemen of The Ritz-Carlton DIFC

6/10 Okej

Verifierad resenär

Affärsresenär
Gillade: Boendets skick och faciliteter
Gillade inte: Personal och service
Front desk should have better service
The Residence side pool is not as good as the other premises. I had a surprising unwelcoming checkout experience as front desk manager Faisal wanted to argue with me on internet charges. I offered to pay it but it was more important for him to win the argument than concentrate on smooth customers service. I find other hotel next time.
Bodde här 3 nätter i mars 2022
Svar från Fadeel G. Wehbe General Manager 12 apr. 2022
Dear Guest, Thank you for taking the time to share your valuable feedback regarding your recent experience at the Ritz-Carlton DIFC. I am very sorry to hear of the various service breakdowns you described and it would be very much appreciated if I can have the opportunity to speak with you personally to obtain more details regarding your experience with us. With this in mind, may I kindly request you to contact our Front Office Manager at fabiana.vaz@ritzcarlton.com We look forward to hearing from you soon. Best regards, Fadeel G. Wehbe General Manager

2/10 Väldigt dåligt

Luiza

Affärsresenär
Gillade: Renlighet
Gillade inte: Personal och service
careless service
first i want to mention that they have overcharged me $3k for my stay, i have prepaid for my stay and upon my check out they charged me again same amount. i have addresses the issue to front desk and they informed they going to refund me this amount within 3 weeks, one month passed already and i have still did not receive my refund. They never sent me any confirmation of refund but gladly i handle paper statements. I had to open a dispute with my credit card to get my money bank. i really think with such a high end hotel you should not experience such careless attitude. i have never even received an apology for such inconvenience Well apart than that hotel is really overpriced. Room is small and dark and service is poor. Spa rooms are cold and massage therapist are unprofessional.
Bodde här 7 nätter i februari 2022
Svar från Fadeel G. Wehbe General Manager 12 apr. 2022
Dear Ms. Luiza, Thank you for taking the time to share your valuable feedback regarding your recent experience at the Ritz-Carlton DIFC. I am very sorry to hear of the various service breakdowns you described and it would be very much appreciated if I can have the opportunity to speak with you personally to obtain more details regarding your experience with us. With this in mind, may I kindly request you to contact our Front Office Manager at Fabiana.vaz@ritzcarlton.com We look forward to hearing from you soon. Best regards, Fadeel G. Wehbe General Manager

8/10 Bra

Basam

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2021
Svar från The Ladies and Gentlemen of The Ritz-Carlton DIFC 14 mars 2022
Dear Mr. Basam, We are delighted to learn that you had a memorable experience at the Ritz-Carlton DIFC! Thank you for sharing your feedback with us and the community. We greatly appreciate your time and are pleased to know that the exemplary service provided by our Ladies and Gentlemen exceeded your expectations. We look forward to welcoming you back again in the near future. With best regards, The Ladies and Gentlemen of The Ritz-Carlton DIFC

10/10 Fantastiskt

Khaled

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice location Good service
Bodde här 3 nätter i mars 2022
Svar från The Ladies and Gentlemen of The Ritz-Carlton DIFC 14 mars 2022
Dear Mr. Khaled, We are delighted to learn that you had a memorable experience at the Ritz-Carlton DIFC! Thank you for sharing your feedback with us and the community. We greatly appreciate your time and are pleased to know that the exemplary service provided by our Ladies and Gentlemen exceeded your expectations. We look forward to welcoming you back again in the near future. With best regards, The Ladies and Gentlemen of The Ritz-Carlton DIFC

10/10 Fantastiskt

Sunny

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i januari 2022
Svar från The Ladies and Gentlemen of The Ritz-Carlton DIFC 2 mars 2022
Dear Guest, We are delighted to learn that you had a memorable experience at the Ritz-Carlton DIFC! Thank you for sharing your feedback with us and the community. We greatly appreciate your time and are pleased to know that the exemplary service provided by our Ladies and Gentlemen exceeded your expectations. We look forward to welcoming you back again in the near future. With best regards, The Ladies and Gentlemen of The Ritz-Carlton DIFC

10/10 Fantastiskt

Eleonore

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I reserved this hotel for my mom’s 50th birthday. I reached out to guest relations to ask them to ensure my mom’s room was decorated for the occasion. Well they went above and beyond. They made each day of her stay special. They even had us send birthday wish videos and they put it together and played it on her tv in her room. She was so surprised to come back to all the decorations, cake, videos from us in the states. Ms. Vaishnavi from guest relations was extraordinary. She goes above and beyond. When I go to Dubai this is the I my hotel I will ever stay in. I can’t think them enough for making my mom’s trip so special!
Bodde här 4 nätter i februari 2022
Svar från The Ladies and Gentlemen of The Ritz-Carlton DIFC 24 feb. 2022
Dear Ms. Eleonore, Thank you for choosing The Ritz-Carlton DIFC and for sharing your mom’s memorable experience regarding her recent visit. We were all delighted to read about how Vaishnavi have made her stay special. Our Ladies & Gentlemen at The Ritz-Carlton DIFC always strive to deliver exceptional service and good review like this fuels our passion to create a lasting impression for all our guests. From all of us at the Ritz-Carlton DIFC, we look forward to have the opportunity of welcoming your family soon. With best regards, Fadeel G. Wehbe General Manager

10/10 Fantastiskt

thomas

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The best service from arrival to check out. Great breakfast buffet and the club level outstanding! I highly recommend this Ritz-Carlton!
Bodde här 7 nätter i februari 2022
Svar från The Ladies and Gentlemen of The Ritz-Carlton DIFC 21 feb. 2022
Dear Mr. Thomas, We are delighted to learn that you had a memorable experience at the Ritz-Carlton DIFC! Thank you for sharing your feedback with us and the community, we greatly appreciate your time. We look forward to welcoming you back again in the near future. With best regards, The Ladies and Gentlemen of The Ritz-Carlton DIFC

10/10 Fantastiskt

Bharat

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing
Bodde här 7 nätter i december 2021
Svar från The Ladies and Gentlemen of The Ritz-Carlton DIFC 2 feb. 2022
Dear Guest, We are delighted to learn that you had a memorable experience at the Ritz-Carlton DIFC! Thank you for sharing your feedback with us and the community, we greatly appreciate your time. We look forward to welcoming you back again in the near future. With best regards, The Ladies and Gentlemen of The Ritz-Carlton DIFC

10/10 Fantastiskt

Frankie

Bodde här 3 nätter i januari 2022
Svar från The Ladies and Gentlemen of The Ritz-Carlton DIFC 2 feb. 2022
Dear Guest, We are delighted to learn that you had a memorable experience at the Ritz-Carlton DIFC! Thank you for sharing your feedback with us and the community, we greatly appreciate your time. We look forward to welcoming you back again in the near future. With best regards, The Ladies and Gentlemen of The Ritz-Carlton DIFC

10/10 Fantastiskt

Tarik

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
LT Stay
Excellent staff and facilities
Bodde här 5 nätter i januari 2022
Svar från The Ladies and Gentlemen of The Ritz-Carlton DIFC 26 jan. 2022
Dear Guest, We are delighted to learn that you had a memorable experience at the Ritz-Carlton DIFC! Thank you for sharing your feedback with us and the community, we greatly appreciate your time. We look forward to welcoming you back again in the near future. With best regards, The Ladies and Gentlemen of The Ritz-Carlton DIFC

8/10 Bra

Hawal

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good hotel and enjoyed staying there !
Bodde här 3 nätter i januari 2022
Svar från The Ladies and Gentlemen of The Ritz-Carlton DIFC 17 jan. 2022
Dear Guest, We are delighted to learn that you had a memorable experience at the Ritz-Carlton DIFC! Thank you for sharing your feedback with us and the community, we greatly appreciate your time. We look forward to welcoming you back again in the near future. With best regards, The Ladies and Gentlemen of The Ritz-Carlton DIFC

10/10 Fantastiskt

Carlos Eduardo

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excepcional
Atendimento e limpeza excelentes. Concierge funciona. Café da manhã com muita variedade e qualidade. Restaurantes disponíveis comida de primeira.
Bodde här 7 nätter i december 2021
Svar från The Ladies and Gentlemen of The Ritz-Carlton DIFC 10 jan. 2022
Dear Mr. Carlos, We are delighted to learn that you had a memorable experience at the Ritz-Carlton DIFC! Thank you for sharing your feedback with us and the community. We greatly appreciate your time and are pleased to know that the exemplary service provided by our Ladies and Gentlemen exceeded your expectations. We look forward to welcoming you back again in the near future. With best regards, The Ladies and Gentlemen of The Ritz-Carlton DIFC

10/10 Fantastiskt

Isam

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was clean and very good
Bodde här 1 natt i december 2021
Svar från The Ladies and Gentlemen of The Ritz-Carlton DIFC 4 jan. 2022
Dear Guest, It is our absolute aim to provide our valued guests with the highest standards of personal service. Thank you for your wonderful review and I hope your memories of The Ritz-Carlton DIFC will be cherished for years to come. We look forward to welcoming you back again. With best regards,