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Recensioner av Sheraton Grand Hotel, Dubai

5 out of 5
Sheraton Grand Hotel, Dubai
3 Sheikh Zayed Road, Dubai

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 641 av 1000 recensioner" "
8 - Bra i betyg. 265 av 1000 recensioner" "
6 - Okej i betyg. 46 av 1000 recensioner" "
4 - Dåligt i betyg. 25 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 23 av 1000 recensioner" "

9,2/10

Renlighet

9,2/10

Personal och service

9,0/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good, comfortable and nice.
Overall a good experience. Here are a few things to work on: The water pressure in the shower is weak. You shouldn't have to pay extra for fast Wi-Fi. The check-in procedure was a bit chaotic and could have been better organized. On the Plus side: Great Business Lounge! Always have access to taxis right outside. I can recommend the hotel, and I will come back myself.
Bodde här 9 nätter i februari 2023
Svar från Anna Collier (General Manager) 19 feb. 2023
Dear Guest, thank you for posting your review on Expedia. It was a pleasure to have you as our guest at Sheraton Grand Hotel Dubai and we are happy to read from your comments that you very much enjoyed your stay. Your kind feedback is very much appreciated and we look forward to welcoming you back again soon. Kind Regards

10/10 Fantastiskt

RASHID M.

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2022
Svar från Sheraton Grand Hotel, Dubai 13 juni 2022
Dear RASHID M., Thank you for rating your stay and we are glad to know that you enjoyed your visit. We look forward to welcoming you again soon. Kind regards,

8/10 Bra

Russom

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2022
Svar från Sheraton Grand Hotel, Dubai 11 jan. 2022
Dear Russom, Thank you for rating your stay. We look forward to welcoming you back soon. Kind regards,

10/10 Fantastiskt

Fredrik

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i december 2021
Svar från Sheraton Grand Hotel, Dubai 23 dec. 2021
Dear Fredrik, Thank you for taking the time to rate your stay and we are extremely happy that you had a wonderful experience overall. We can't wait to welcome you on your return. Kind Regards,

10/10 Fantastiskt

Arian

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Top noch
Allt var top noch. Renlighet, service, läget, skick på rum. Frukost var också bra med stort utbud av rätter
Bodde här 10 nätter i juli 2021
Svar från Sheraton Grand Hotel, Dubai 8 aug. 2021
Dear Arian, Thank you for sharing your feedback and we are extremely delighted that you had a wonderful experience. It will be our pleasure to welcome you again soon. Kind regards,

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Everything was amazing.
Bodde här 9 nätter i december 2020
Svar från Thank you, 10 jan. 2021
We are delighted to read that you enjoyed the stay at Sheraton Grand Hotel Dubai. We ensure our associates are empowered and motivated to deliver exceptional service and quality. Your amazing feedback will be shared with the team. We look forward to welcome you back soon!

10/10 Fantastiskt

Anders

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 19 nätter i oktober 2020
Svar från Olesia – Hotel Manager 23 dec. 2020
Dear Anders, Thank you for rating us 10 on the portal, we aim at achieving excellent guest satisfaction and comfort, we thank you again and look forward to welcome you back. Thank you,

10/10 Fantastiskt

Gim

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Allt var toppen! Fantastisk vistelse!
Bodde här 5 nätter i februari 2020

8/10 Bra

Raimo

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2020

10/10 Fantastiskt

Verifierad resenär

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Närheten till allt samt servicen trevliga personalen
Bodde här 3 nätter i september 2019
Svar från Ling 22 jan. 2020
Thank you for taking the time to share your recent experience at the Sheraton Grand Hotel, Dubai with us. It was truly a pleasure to serve you. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Dubai.

10/10 Fantastiskt

Carl Stefan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i november 2019
Svar från General Manager 28 nov. 2019
Dear Carl, Thank you for giving us a perfect rating. We look forward to your next visit. Kind regards, General Manager Sheraton Grand Hotel, Dubai

10/10 Fantastiskt

Anisa

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bästa hotellet!
Jag tyckte att vistelsen var väldigt bra!
Bodde här 6 nätter i augusti 2019
Svar från General Manager 6 sep. 2019
Kära värderade gäst, Tack för att du ger oss ett perfekt betyg. Vi hoppas att välkomna dig igen för en ännu bättre upplevelse. Vänliga Hälsningar, General Manager Sheraton Grand Hotel, Dubai

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mycket trevligt hotell, och oerhört hjälpsam och trevlig personal. Har bott här några gånger tidigare, och man blev igenkänd på ett trevligt och välkomnande sätt! Bra läge!!
Bodde här 5 nätter i juni 2019
Svar från General Manager 30 juni 2019
Kära värderade gäst, Tack för att du tar dig tid att skriva oss en recension. Vi är glada att veta att du hade en så stor upplevelse på hotellet och vi ser fram emot att välkomna dig tillbaka igen snart för en ännu bättre upplevelse. Vänliga hälsningar General Manager Sheraton Grand Hotel i Dubai

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Topp hotel!
Så himla fin personal! Deras service fick en o känna sig speciell! Hade en underbar vistelse
Bodde här 5 nätter i juni 2019
Svar från General Manager 17 juni 2019
Kära värderade gäst, Tack för att du tar dig tid att skriva oss en recension. Vi är glada att veta att du hade en underbar vistelse på Sheraton Grand Hotel, Dubai och du helt njöt av upplevelsen. Tack än en gång för att nämna den tjänst som tillhandahålls av våra medarbetare. Vänligen lita på att din feedback kommer att delas med teamet. Vi hoppas att välkomna dig tillbaka igen snart för en ännu bättre upplevelse. Vi ser fram emot att välkomna dig tillbaka igen snart! Vänliga hälsningar General Manager Sheraton Grand Hotel i Dubai

8/10 Bra

Verifierad resenär

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Receptionisten trodde vi trängdes så ignonerade oss helt och tog ett äldre par innan. Äldre paret påpekade att vi var före. Men ändå kunde inte receptionisten bry sig mindre. Annars var allt perfekt.
Bodde här 8 nätter i mars 2019
Svar från General Manager 30 apr. 2019
Kära värderade gäst, Tack för att du betygsatt oss och nämner stora saker om din vistelse. Ändå vill vi be om ursäkt för eventuella besvär som uppstår under din vistelse och var så säker på att din feedback kommer att delas med ledningen i ett försök att förbättra våra tjänster. Vi skulle gärna välkomna dig igen för en ännu bättre upplevelse. Vänliga Hälsningar, General Manager Sheraton Grand Hotel, Dubai

8/10 Bra

Verifierad resenär

Bodde här 8 nätter i januari 2019
Svar från General Manager 21 jan. 2019
Dear valued guest, Thank you for giving us your rating. We hope to have the opportunity to better your experience next time your travels bring you back to Dubai. Kind regards, General Manager Sheraton Grand Hotel, Dubai

8/10 Bra

L

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Vi hade bokat rum med utsikt och betalade extra för det. Åkte till hotellet upptäckte att rummet hade ingen utsikt alls. Stort byggnad framför bara. Fick bo i rummet 1 dag sen byte dem ut mot en som har utsikt efter många samtal och prat.
Bodde här 5 nätter i januari 2019
Svar från General Manager 21 jan. 2019
Kära värderade gäst, Tack för att du har tagit dig tid att skriva en recension. Vi uppskattar att du bor hos oss och delar din upplevelse. Jag ber om ursäkt för min hela grupps räkning som saknar dina förväntningar. Jag försäkrar dig att detta aldrig var vårt mål och vi ser fram emot att använda din feedback som ett träningsverktyg för framtida gästinteraktioner. Tack igen och säkert resor! Vänliga Hälsningar, General Manager Sheraton Grand Hotel, Dubai

10/10 Fantastiskt

Kelechi

Reste i grupp, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were exceptional
Bodde här 8 nätter i april 2024
Svar från Olha Melnyk 2 maj 2024
Dear Kelechi, Thank you for posting your review. It is such a pleasure to know that your stay with us was enjoyable and you especially highlighted our team members. Thank you once again and we look forward to welcoming you back in the near future. Kind Regards,

6/10 Okej

HOSAM

Reste med familjen
Gillade inte: Boendets skick och faciliteter
Perfect location , nothing special , no welcoming, nothing !!!!old hotel , busy !!
Bodde här 3 nätter i april 2024
Svar från Olha Melnyk 27 apr. 2024
Dear HOSAM,Thank you for taking the time to review your recent experience with us. It saddens us to know that your stay did not fully met your expectations. We wish we would have had an opportunity to address your concerns while being at the property, and our team members would do their best to turn your experience around. Nevertheless, we appreciate you sharing your feedback and hope to have another opportunity to welcome you back in the near future. Kind Regards,

10/10 Fantastiskt

John, Parker

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property is beautiful, the rooms are well designed for comfort and convenience. There is a nice exercise facility and a beautiful pool on the top level. I was very impressed by the positive attitude of the staff that cleaned my room (Sange and Narendra), the wait staff in the hotel dining room (Gagan, Sweety, Abbasi, Dipesh and Hunny), and Don the pool manager.
Bodde här 2 nätter i april 2024
Svar från Olha Melnyk 14 apr. 2024
Dear John, Thank you for taking the time to review your experience with us. We are thrilled to read your positive comments about our facilities and our team members. We will definitely share your feedback with the team and it will serve as encouragement to deliver even better services. Thank you once again and we look forward to welcoming you back in the near future. Kind Regards,

10/10 Fantastiskt

Whatkekeyi

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Safe hotel to stay at very luxury. Very quiet. Transportation it’s right on their door train or tax. They have restaurant inside and bar, jacuzzi and so on very awesome place to stay at if you’re in Dubai I recommend it.
Bodde här 3 nätter i februari 2024
Svar från Olha Melnyk 8 apr. 2024
Dear Whatkekeyi,Thank you for posting your review.We'd like to thank you for this amazing feedback and review after your recent stay at Sheraton Grand Hotel Dubai.We're glad to hear that we exceeded your expectations and very thrilled to hear you enjoyed every moment of your stay with us. Your highlight on our hotel facilities is truly appreciated and please know that your great feedback will be shared with our team.Thank you once again for sharing your experience with us, and we hope to serve you again in the future.Kind Regards,

8/10 Bra

Hilina

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Beautiful hotel. Great staff. Great room. However, the toilet in the half bathroom constantly runs after you flush unless you press the flush a certain way or press it a few times to stop the water running. The shower door does not close properly which caused our bathroom floor to constantly be wet and slippery after a shower and we we’re constantly having to put multiple towels on the floor to soak up all the water. The maintenance man came to fix these but nothing was actually fixed.
Bodde här 6 nätter i mars 2024
Svar från Olha Melnyk 4 apr. 2024
Dear Hilina,Thank you for taking the time to review your recent experience with us. It is a pleasure to know that overall, you have enjoyed your stay. We very much appreciate your recognition on the service as well as the overall hotel facilities and it was a pleasure to have you as our guest.Please be assured that your constructive comments are taken on board positively and we sincerely do apologize for any inconveniences caused.Thank you once again for taking the time to provide us with feedback of your recent stay and we sincerely do hope that we would have the opportunity of welcoming you back again as our guest.Kind Regards,

6/10 Okej

Jagtar

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Had to request to adjust bill several time. Price quoted on arrival was different then they added $1100 AED for extra owrson even though that was already add
Bodde här 6 nätter i mars 2024
Svar från Olha Melnyk 4 apr. 2024
Dear Jagtar,Thank you for taking the time to review your recent stay at the Sheraton Grand Hotel Dubai and it saddens us to know that your experience was not up to your expectations. Kindly accept our apologies for any inconveniences caused to you with the payment. Rest assured, your comments have been shared with concerned department since we always aim to improve our services.Thank you once again and we sincerely hope to have another opportunity to welcome you back in the near future.Kind Regards,

8/10 Bra

Dainius

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Helpful and friendly staff, especially at the pool bar.
Bodde här 6 nätter i mars 2024
Svar från Olha Melnyk 1 apr. 2024
Dear Dainius, Thank you for posting your review. We are pleased to know that you found our team members helpful and friendly. Thank you once again and we look forward to welcoming you back. Kind Regards,

10/10 Fantastiskt

RICARDO

Bodde här 2 nätter i mars 2024
Svar från Olha Melnyk 27 apr. 2024
Dear RICARDO, Thank you for your rating. We are delighted to know your stay with us met all your expectations. We appreciate you sharing your feedback and looking forward to welcome you back in the near future. Kind Regards,

8/10 Bra

Maria Elena

Bodde här 4 nätter i mars 2024
Svar från Olha Melnyk 27 apr. 2024
Dear Maria Elena, Thank you for your rating. We are happy to know your stay with us met all your expectations. We appreciate you sharing your feedback and looking forward to welcome you back in the near future. Kind Regards,

10/10 Fantastiskt

John

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly and helpful staff. Very well run property. I enjoyed the dining facilities, workout room, and pool. Highly recommend.
Bodde här 4 nätter i mars 2024
Svar från Olha Melnyk 29 mars 2024
Dear John,Thank you for taking the time to review your recent experience with us. We are delighted to know that our facilities fully met your expectations and our team members ensured a pleasant stay for you. Thank you once again and we look forward to welcoming you back in the future. Kind Regards,

10/10 Fantastiskt

Marianne

Gillade: Bekvämligheter
Immaculate hotel. Really every corner of the room was clean and I have OCD. Very comfortable stay and wonderful staff.
Bodde här 1 natt i mars 2024
Svar från Olha Melnyk 26 mars 2024
Dear Marianne,Thank you for posting your review.It was a pleasure to have you as our guest at Sheraton Grand Hotel Dubai and we are happy to read from your comments that you very much enjoyed your stay.Your kind feedback is very much appreciated and we look forward to welcoming you back again soon.Kind Regards,

10/10 Fantastiskt

Mohammed

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It looks very nice and clean
Bodde här 4 nätter i februari 2024
Svar från Olha Melnyk 21 mars 2024
Dear Mohammed, Thank you for taking the time to review your recent experience.We are delighted to read your comments and to know that stay with us was up to your expectations. We look forward to welcoming you back in the near future. Kind Regards,

8/10 Bra

Yee Man

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
If the water they provided is mineral water but not filter water would be better
Bodde här 4 nätter i mars 2024
Svar från Olha Melnyk 15 mars 2024
Dear Yee Man,Thank you for taking the time to review your recent experience with us. It saddens us to know that water which we offer did not meet your expectations. Rest assured, we have shared your feedback with concerned departure as we are constantly working on enhancements of our services.Thank you once again and we look forward to welcoming you back in the near future.Kind Regards,

10/10 Fantastiskt

Hazel Anne

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
One of the best places
Bodde här 7 nätter i mars 2024
Svar från Olha Melnyk 15 mars 2024
Dear Hazel Anne,Thank you for your rating. Happy to know that you had an enjoyable stay and we look forward to welcoming you again in the near future.Kind Regards,

6/10 Okej

Marco

Reste i grupp, Affärsresenär, Reste med familjen
Gillade: Boendets skick och faciliteter
Gillade inte: Personal och service
The people at the reception was apparently kind but gave confusing information and did not answer properly to our questions and did not check if we have understood. Tea at the entrance was the best surprise but, for the price, you can find better around
Bodde här 4 nätter i februari 2024
Svar från Olha Melnyk 5 mars 2024
Dear Marco, Thank you for taking the time to review your recent experience with us. It saddens to know that some moments of your stay did not meet your expectations. Please accept our apologies for any inconveniences caused. Rest assured, we have shared your feedback with concerned departments as we are constantly working on improvement of our services. Thank you once again and we hope to have another opportunity to welcome you back in the future. Kind Regards,

10/10 Fantastiskt

Zine el abidine

Gillade: Renlighet, personal och service och boendets skick och faciliteter
All Oki
Bodde här 2 nätter i februari 2024
Svar från Olha Melnyk 3 mars 2024
Dear Zine el abidine, Thank you for taking the time to review your recent experience with us. We are pleased to know that your stay was up to your expectations and we look forward to have another opportunity to welcome you back in the near future. Kind Regards,

10/10 Fantastiskt

Benoit

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Très bon hotel
Bodde här 6 nätter i februari 2024
Svar från Olha Melnyk 29 feb. 2024
Dear Benoit, Thank you for your review. We are happy to read that you have enjoyed your stay with us.Thank you once again and we look forward to welcoming you back in the future. Kind Regards,

10/10 Fantastiskt

kevin

Bodde här 3 nätter i februari 2024
Svar från Olha Melnyk 21 mars 2024
Dear kevin,Thank you for your rating. Happy to know that you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind Regards,

10/10 Fantastiskt

Suhaa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i februari 2024
Svar från Olha Melnyk 18 feb. 2024
Dear Suhaa,Thank you for taking the time to review your recent experience with us. We are delighted to know that you enjoyed your stay and we look forward to welcoming you back in the near future.Kind Regards,

8/10 Bra

Ali

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Central. Clean
Bodde här 1 natt i februari 2024
Svar från Olha Melnyk 11 feb. 2024
Dear Ali,Thank you for posting your review.We are happy to hear that you enjoyed your stay with us and will be looking forward to seeing you again.Kind Regards,

8/10 Bra

LIYTH

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i december 2023
Svar från Olha Melnyk 6 feb. 2024
Dear LIYTH,Thank you for posting your review.It was a pleasure to have you as our guest at Sheraton Grand Hotel Dubai and we are happy to read from your comments that you very much enjoyed your stay.Your kind feedback is very much appreciated and we look forward to welcoming you back again soon.Kind Regards,

10/10 Fantastiskt

Rolf

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
top hotel - gute Lage für Messebesuche (zu Fuss ca 10min zum Messegelände). Reichhaltiges Frühstückbuffet.
Bodde här 4 nätter i januari 2024
Svar från Olha Melnyk 5 feb. 2024
Dear Rolf, Thank you for posting your review. We are delighted to know that you have enjoyed your stay with us and will be definitely sharing your comments with the team. Thank you once again and we look forward to welcoming you back in the near future. Best Regards,

10/10 Fantastiskt

Michael James

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A few mins walk from a metro, great facilities, lovely breakfast, really enjoyed the rooftop jacuzzi and the spa area was amazing. The staff were lovely but as i was there for a weeks it became a little repetitive that someone would ask for a google review personally naming them, when that was the first they spoke to me. Happy to give to reviews when someone deserves this, just not because that was the first encounter we had e.g they did not help with anything but just came up to me to ask for a review etc.
Bodde här 7 nätter i januari 2024
Svar från Olha Melnyk 6 feb. 2024
Dear Michael James,Thank you for posting your review.It was a pleasure to have you as our guest at Sheraton Grand Hotel Dubai and we are happy to read from your comments that you very much enjoyed your stay.Your kind feedback is very much appreciated and we look forward to welcoming you back again soon.Kind Regards,

10/10 Fantastiskt

Hussain

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
clean,uodated
Bodde här 5 nätter i december 2023
Svar från Olha Melnyk 30 jan. 2024
Dear Hussain,Thank you for posting your review. Happy to read that your stay was comfortable and enjoyable. Thank you once again and we look forward to welcoming you back in the near future. Best Regards,

10/10 Fantastiskt

Elhadji

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från Olha Melnyk 30 jan. 2024
Dear Elhadji, Thank you for taking the time to review your recent stay. We are delighted to see your rating and happy to know you had a great experience. Thank you once again and we look forward to welcoming you back soon. Best Regards,

10/10 Fantastiskt

Fenella

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Service was great and location was very convenient!
Bodde här 4 nätter i januari 2024
Svar från Olha Melnyk 25 jan. 2024
Dear Fenella,Thank you for posting your review. It is such a pleasure to know that our services and location met your expectations. Thank you once again and we look forward to welcoming you back in the near future. Best Regards,

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Olha Melnyk 24 jan. 2024
Dear Guest,Thank you for taking the time to rate your recent experience with us.We are thrilled to know that you enjoyed your stay and we look forward to welcoming you back in the near future.Best Regards,

10/10 Fantastiskt

Tamara

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay
I met up for a friends’ weekend. The room was lovely and the club was good. Pool area was beautiful. Staff were friendly and helpful. Had a massage on the last day with Rahma-great experience. I would definitely stay again.
Bodde här 3 nätter i januari 2024
Svar från Olha Melnyk 21 jan. 2024
Dear Tamara, Thank you for posting your review. We are thrilled to read that you had such a great experience while staying with us. We will share your comments with the entire team as it will serve as encouragement to serve you even better. Thank you once again and we look forward to welcoming you back in the near future. Best Regards,

10/10 Fantastiskt

Gloria

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice hotel , good food and service . Staff are super nice
Bodde här 5 nätter i december 2023
Svar från Olha Melnyk 10 jan. 2024
Dear Gloria,Thank you for posting your review.We are delighted to know that you had an enjoyable stay and especially highlighted our staff service.We appreciate you sharing your feedback and look forward to welcoming you back in the near future.Best Regards,

10/10 Fantastiskt

VENKATESH GOUTHAM

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
well located ,only One Drawback is it gets too crowded at the Main Entrance parking Porch ,difficult at times to get in to the Hotel
Bodde här 3 nätter i december 2023
Svar från Olha Melnyk 8 jan. 2024
Dear VENKATESH GOUTHAM,Thank you for posting your review.It was a pleasure to have you as our guest at Sheraton Grand Hotel Dubai and we are happy to read from your comments that you very much enjoyed your stay.Your kind feedback is very much appreciated and we look forward to welcoming you back again soon.Kind Regards,

10/10 Fantastiskt

TAD

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We stayed at the Sheraton Grand Hotel for a week in April, during which time we were shown the utmost kindness and respect by every staff member we came across. The check-in process was simple; our hotel room was neat, modern, with decent views of the city and also proved to be soundproof (apparently there are 3 nightclubs on the premises?). The Sheraton Grand is central to most attractions, which was important to us as we wanted to be close to the airport, Dubai mall, the Museum of the Future and a metro station. Concierge was always helpful in assisting us with directions and best route options to our planned activities. Additionally, we used Uber for most of our trips and it was very convenient. For those times we were too lazy to leave the hotel, the 24-hr room service came in clutch. While looking for some snacks, we stumbled upon a grocery store across from the hotel’s side entrance that sells freshly baked pastries like pain au chocolat, pain au chocolate and also…..pain au chocolat. Special thanks to all the staff, and especially Koushima — who ensured our stay was comfortable and gave us a reason to return to the same hotel whenever in Dubai.
Svar från Olha Melnyk 8 jan. 2024
Dear TAD,Thank you for taking the time to review your recent experience with us.We are delighted to hear that you found the hotel comfortable and the service excellent. We at Sheraton Grand Hotel Dubai strive to provide all our guests with the highest standards of service at all times and we are proud to hear that the team ensured a pleasant stay for you. Once again thank you very much for taking the time to share your experience and we look forward to welcoming you back.Kind Regards,

10/10 Fantastiskt

DINESH

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Always enjoying at Sheraton grand Dubai
Very friendly staff. Always there to assist/ serve you.
Bodde här 4 nätter i december 2023
Svar från Olha Melnyk 29 dec. 2023
Dear Dinesh,Thank you for taking the time to review your recent experience with. We are delighted to read your comments about friendliness of our associates and willingness to assist. Thank you once again and we look forward to welcoming you back in the near future. Kind Regards,

10/10 Fantastiskt

Russell

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från Olha Melnyk 17 dec. 2023
Dear Russell,Thank you for your rating and we are delighted to know that you had a pleasant experience with us.Thank you once again and we look forward to welcoming you back in the near future.Best Regards,