Lobby

Recensioner av Hotel Riu Plaza The Gresham Dublin

4 out of 5
Hotel Riu Plaza The Gresham Dublin
23 Upper O Connell Street, Dublin, Dublin

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 805 av 1338 recensioner" "
8 - Bra i betyg. 333 av 1338 recensioner" "
6 - Okej i betyg. 106 av 1338 recensioner" "
4 - Dåligt i betyg. 55 av 1338 recensioner" "
2 - Väldigt dåligt i betyg. 39 av 1338 recensioner" "

9,2/10

Renlighet

9,0/10

Personal och service

8,8/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

4/10 Dåligt

Verifierad resenär

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Run down hotel
Very run down hotel, stayed here 9 years ago and it was great back then. Would not stay here again now. Very run down. And the area is not great
Bodde här 1 natt i januari 2024
Svar från Online Reputation Manager 30 jan. 2024
Dear Hotels.com User,Thank you for taking the time to share your experience.We regret that your stay at our hotel did not fulfill your conception in general as our aim is always to please every one of our guests.Rest assured that we will forward all your impressions to our management team for follow up and we truly hope you allow us the opportunity to welcome you again and share a more pleasant experience.Warm regards,Hotel Riu Plaza The Gresham DublinOnline Reputation Manager

4/10 Dåligt

Ove

Bodde här 3 nätter i september 2023

8/10 Bra

Karina

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfekt läge
Det var renovering på vår våning. Massor med hantverkare, men de störde inte. Såg dock stökigt ut…
Bodde här 2 nätter i september 2023

10/10 Fantastiskt

Malin

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Trevligt hotell mitt i centrum. Kan varmt rekommenderas.
Bodde här 4 nätter i december 2022

10/10 Fantastiskt

Barbro

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i december 2022

8/10 Bra

Johanna

Bodde här 1 natt i november 2022

10/10 Fantastiskt

Lena

Bodde här 2 nätter i november 2022

8/10 Bra

Stefan

Bodde här 3 nätter i oktober 2022

8/10 Bra

Anita

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Centralt
Fint hotell på mycket bra läge. Flygbussen och många andra bussar stannar utanför. Mycket bra frukost, rent och trevlig personal. Servicen i receptionen är lite blandad. Ett stort minus är att det står folk och röker precis utanför ytterdörren, inte ok!
Frukost
Tråkig utsikt från rum 261
261 är ett stort rum
Bodde här 7 nätter i september 2022

10/10 Fantastiskt

Eva

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Prusvärt
Absolut perfekt läge med buss till flygplatsen utanför många stadsbussar nära samt gångavstånd till centrum och Temple bar. Bra frukost. Bra ventilation. Prisvärt.
Bodde här 2 nätter i augusti 2022

4/10 Dåligt

Sara

Bodde här 2 nätter i augusti 2022

6/10 Okej

Anders

Bodde här 1 natt i augusti 2022

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2022
Svar från Riu Plaza The Gresham Hotel 19 juli 2022
Hello Anonymous! Thank you for your feedback, we hope to welcome you back soon!

10/10 Fantastiskt

Hedvig

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2022
Svar från Riu Plaza The Gresham Hotel 19 juli 2022
Thank you, Hedvig, for providing us with your feedback about our business. We appreciate that you take the time to evaluate us. We would love to welcome you again soon. Kind Regards

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Check in was awful.It took a long time and the young lady was much interested in her appearance than in greeting her customers Breakfast was served in the Gallery and Toddys. The Gallery was too large and noisy
Bodde här 2 nätter i juli 2022
Svar från Riu Plaza The Gresham Hotel 19 juli 2022
Hello Anonymous, Thank you for your review. All feedback is important to us and we are sorry to hear that you had such a frustrating experience. I hope you can see from our other reviews that your situation is the exception and could not be further from our high standards. This only makes us want to resolve it as soon as possible and make sure it doesn't happen again. Please let us them know next time you stay with us and we promise we will work out a satisfactory solution for you. Kind Regards.

8/10 Bra

Gunilla

Bodde här 4 nätter i maj 2022
Svar från Riu Plaza The Gresham Hotel 19 juli 2022
Thank you so much (Gunilla) for taking the time to leave us your review.

4/10 Dåligt

tom

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
mediokert
som ett medelmåttigt 3 stiärnigt hotell det enda som kändes som TIU standard var priserna i baren
Bodde här 3 nätter i maj 2022

8/10 Bra

David

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mycket trevligt hotell. Bodde där fyra nätter och är nöjd. Bra frukost, trevlig personal, rent och bra läge. Rekommenderas.
Bodde här 4 nätter i mars 2022

10/10 Fantastiskt

Harri

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i februari 2022

6/10 Okej

Andreas

Gillade: Renlighet
Stort hotell, ganska opersonligt. Vi hade problem med granne , spring och smäll i dörren första natten, fick nytt rum vid kontakt med receptionen. Bra läge.
Bodde här 3 nätter i februari 2022

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Rekommenderar detta hotel
Väldigt bra läge i centrala Dublin, stort och bra hotell med bra frukost
Bodde här 2 nätter i november 2021

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i september 2021

8/10 Bra

Monica

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Förutom att man ifrågasatte om man var gäst så var upplevelsen bra
Bodde här 2 nätter i september 2021

10/10 Fantastiskt

Teresa

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful hotel right in city center
Bodde här 1 natt i april 2024

10/10 Fantastiskt

John

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent hitel
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Verton W Gibson

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is an awesome property. The staff was attentive, helpful, knowledgeable, polite, and resourceful..
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Christine

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The RIU met all our expectations, staff were very accommodating and were able to give us a room change on our second night.( we were there for 5 nights) The hotel was centrally located and we could easily walk to all the major sites( definitely got our steps in everyday)
Bodde här 5 nätter i april 2024

10/10 Fantastiskt

Sabrina

Reste i grupp
Very nice place, friendly staff. I can definitely recommend it!
Bodde här 3 nätter i april 2024
Svar från Online Reputation Manager 2 maj 2024
Dear Sabrina,We are delighted that your stay with us was a success.We are glad that you enjoyed the service we provide to our guests.We hope that you will have an even better experience with us again soon.Yours faithfully,Hotel Riu Plaza The Gresham DublinOnline Reputation Manager

10/10 Fantastiskt

Stephen, Llanelli

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very well maintained hotel close to all that Dublin has to offer as a city.
Bodde här 2 nätter i april 2024
Svar från Online Reputation Manager 2 maj 2024
Dear Stephen,On behalf of the whole team, we thank you for your positive feedback, as it is very motivating for us to know that we are moving in the right direction.We hope that you will choose us again soon to spend a few days with us for another unforgettable experience.Yours faithfully,Hotel Riu Plaza The Gresham DublinOnline Reputation Manager

10/10 Fantastiskt

Jacqueline

Reste i grupp
Our room was lovely and spaciousness. The breakfast was really good. The staff were all very friendly and helpful and always asked if we needed anything. Would definitely stay there again.
Bodde här 3 nätter i april 2024

8/10 Bra

Sanjiv

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great
Bodde här 3 nätter i april 2024
Svar från Hotel Riu Plaza The Gresham Dublin Online Reputati 23 apr. 2024
Dear Sanjiv,It is so nice to learn you enjoyed your stay.Thank you very much for making every effort worthwhile.Our lovely staff will be very pleased.Your evaluation makes us want to continue working to offer the best service.We wish you a lovely day, Sanjiv!Warmest Regards,Hotel Riu Plaza The Gresham DublinOnline Reputation Manager

10/10 Fantastiskt

STEPHEN, Greenfield

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room was nicely upgraded. Breakfast was great. Staff outstanding and accommodating. We got in very early from USA, checked in, they held our baggage. We explored a bit. They texted me shortly thereafter to let me know the had my room ready. This was much appreciated, as we were very tired.
Bodde här 2 nätter i april 2024
Svar från Online Reputation Manager 23 apr. 2024
Dear STEPHEN,It was a real pleasure for us to receive your complimentary comments and to note that you greatly appreciated different aspects of the hotel that contributed to your highly satisfactory experience. We look forward to your return and the opportunity to provide you with another memorable experience in our facilities. We look forward to welcoming you with open arms.Yours faithfully,Hotel Riu Plaza The Gresham DublinOnline Reputation Manager

10/10 Fantastiskt

Surendra, Edmonton

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Amazing Propety!
Bodde här 1 natt i april 2024
Svar från Online Reputation Manager 19 apr. 2024
Dear Surendra,Thank you for your great review and for spending time with us at the Hotel Riu Plaza The Gresham Dublin.It would be great to welcome you soon again! Until then, we wish you all the best.Hotel Riu Plaza The Gresham DublinOnline Reputation Manager

10/10 Fantastiskt

Stacey

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Greta property in the main area of Dublin. Rooms have been upgraded, modern and fresh. Not far to walk to Temple bar and other tourists attractions.
Bodde här 2 nätter i april 2024
Svar från Online Reputation Manager 19 apr. 2024
Dear Stacey,Thank you very much for your nice words and for your evaluation. We are very happy that you had a good holiday with us! We look forward to welcoming you again soon in one of our premises. With our best wishes we remain,Hotel Riu Plaza The Gresham DublinOnline Reputation Manager

10/10 Fantastiskt

Sarah

Reste med sin partner
Gillade: Bekvämligheter och boendets skick och faciliteter
Amazing location and beautiful property would definitely stay here again
Bodde här 3 nätter i april 2024
Svar från Online Reputation Manager 19 apr. 2024
Dear Sarah,thank you for your feedback. It was a pleasure having you stay with us and we are glad that you enjoyed all aspects of our property.We look forward to welcoming you again in one of our worldwide premises.Best wishes, Hotel Riu Plaza The Gresham DublinOnline Reputation Manager

8/10 Bra

Ronald

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 6 nätter i april 2024

6/10 Okej

David

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fire alarm went off twice a day everyday at terrible times, room was on a sub level with views of an alley, two different elevators, one up then one down to get the room. The room itself was very nice, comfortable bed, modern and clean.
Bodde här 2 nätter i april 2024
Svar från Online Reputation Manager 17 apr. 2024
Dear David,Thank you very much for choosing Riu and for sharing your feedback.While we are glad to find that you enjoyed the rooms comfort and cleanliness, however, we are saddened to find that you encountered the mentioned inconveniences and that this overshadowed your experience. We apologize for the disturbance of the fire alarm sounding.Your comments will be forwarded to the responsible department for a proper follow up, in order to reassure to improve our guest’s service and we do hope that we will have the opportunity to welcome you back again for a true RIU experience!We remain with best wishes, Hotel Riu Plaza The Gresham DublinOnline Reputation Manager

4/10 Dåligt

Stephanie

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
The room was wonderful and the location was very convenient. However, the staff was very rude. I feel like I was treated poorly, despite spending good money to stay here. Plenty of other options in Dublin.
Bodde här 1 natt i april 2024
Svar från Hotel Riu Plaza The Gresham Dublin Online Reputati 17 apr. 2024
Dear Stephanie,Thank you for sharing your thoughts with regards to your recent stay.We are very sorry to learn that you were disappointed with your experience at our hotel.Please accept our apologies, we will inform the different departments.We hope you are not deterred from choosing to stay with us again in the future and to give us the chance to provide you with the excellent level of customer service that we pride ourselves in delivering.Best Regards,Hotel Riu Plaza The Gresham DublinOnline Reputation Manager

8/10 Bra

Jeremy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Irene

Reste med sin partner
Gillade: Boendets skick och faciliteter
Modern but still has the traditional feel.
Bodde här 4 nätter i april 2024
Svar från Hotel Riu Plaza The Gresham Dublin Online Reputati 15 apr. 2024
Dear Irene,We are so pleased to read that your experience was a positive one.Our team do their best to make every guest’s stay memorable.Thank you for choosing us!We really look forward to welcoming you again soon, Irene.Kindest wishes,Hotel Riu Plaza The Gresham DublinOnline Reputation Manager

10/10 Fantastiskt

Brian Roy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Central and staff excellent
Bodde här 4 nätter i april 2024
Svar från Hotel Riu Plaza The Gresham Dublin Online Reputati 15 apr. 2024
Dear Brian Roy,We count ourselves lucky for our lovely guests. It is a delight to be able to read your fantastic feedback.Thank you!We will receive you with open arms, Brian.Kindest wishes,Hotel Riu Plaza The Gresham DublinOnline Reputation Manager

6/10 Okej

Mitchell

Gillade inte: Personal och service
We booked a King Bed room. The room we checked into had a double bed. We had to unpack quickly in order to make a dinner reservation. We returned to the front desk after dinner to tell them about the mistake. They acknowledged the mistake, but said we could only have a larger room if we paid an upcharge. Tired, we decided to stay in the original room. Not about the money, just the attitude. 3 stars is a charitable rating. This hotel is not very good.
Bodde här 1 natt i april 2024
Svar från Online Reputation Manager 15 apr. 2024
Dear Mitchell,Thank you for providing your honest feedback.It is unfortunate to hear you weren't completely satisfied with your recent experience, as our policy is to make every attempt to please our guests.You may rest assured that we will share all your impressions with our management team for a proper follow up as guest service is our absolute main priority and we sincerely hope that we will have the opportunity to welcome you back again for a more satisfying experience.With our best wishes we remain,Hotel Riu Plaza The Gresham DublinOnline Reputation Manager

8/10 Bra

Grazyna elisabeth, lehre

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Preis Leistung super! Super zentral gelegen für alles was man in Dublin machen möchte!!!
Bodde här 4 nätter i april 2024
Svar från Online Reputation Manager 15 apr. 2024
Sehr geehrte Grazyna elisabeth,wir danken Ihnen für Ihren Besuch im Hotel Riu Plaza The Gresham Dublin und dem damit verbundenen Bericht.Ihr Besuch hat uns glücklich gemacht, doch noch mehr freut uns, dass Sie mit Ihrem Aufenthalt rundum zufrieden waren!Wir erhoffen uns, Sie in naher Zukunft wieder bei uns begrüßen und verwöhnen zu dürfen.Mit herzlichen GrüßenHotel Riu Plaza The Gresham DublinOnline Reputation Manager

8/10 Bra

James

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location and large breakfast
Bodde här 2 nätter i april 2024
Svar från Online Reputation Manager 15 apr. 2024
Dear James,Thank you so much for your review!It was a pleasure to have you with us. We are glad to know how much you enjoyed your stay, in the Hotel Riu Plaza The Gresham Dublin. It is our hope to be able to welcome you back for many stays to come!Best wishes, Hotel Riu Plaza The Gresham DublinOnline Reputation Manager

8/10 Bra

Kiah

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice stay!
Bodde här 1 natt i april 2024
Svar från Online Reputation Manager 15 apr. 2024
Dear Kiah,we appreciate you taking the time to share your review here!We look forward to hosting you again in the near future. We wish you all the best,Hotel Riu Plaza The Gresham DublinOnline Reputation Manager

10/10 Fantastiskt

Lynette

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location. Staff were super helpful and was definitely good value for money.
Bodde här 2 nätter i mars 2024
Svar från Hotel Riu Plaza The Gresham Dublin Online Reputati 12 apr. 2024
Dear Lynette,It is great to learn about your positive feedback.Our best reward is learning our beautiful guests enjoyed their holiday.Thank you very much.We cannot wait to see you again very soon, Lynette!Kindest Greetings,Hotel Riu Plaza The Gresham DublinOnline Reputation Manager

10/10 Fantastiskt

Shawn

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was unbelievable. Everyone, from reception to wait staff to the manager were incredibly friendly and helpful. Special mention for George who helped us with suggestions, taxis and everything else. Rooms were large and comfortable. Drains were a little slow in our bathroom but we forgot to inform them so that's on us. Not far from most attractions, only 10-20 minutes walk. Would highly recommend you stay at this hotel.
Bodde här 4 nätter i april 2024
Svar från Hotel Riu Plaza The Gresham Dublin Online Reputati 10 apr. 2024
Dear Shawn,We endeavour to go above and beyond to ensure our guests have a memorable experience.That is why it is so rewarding to learn about your review. We are so happy to read you loved your stay.Thank you very much, Shawn!We will be waiting for your next visit.Warmest Regards,Hotel Riu Plaza The Gresham DublinOnline Reputation Manager

8/10 Bra

Philomena

Gillade: Bekvämligheter
Lots of beautiful art and mirrors and staff very helpful and friendly.
Bodde här 1 natt i april 2024
Svar från Hotel Riu Plaza The Gresham Dublin Online Reputati 9 apr. 2024
Dear Philomena,It is great to learn about your positive feedback.Our best reward is learning our beautiful guests enjoyed their holiday.Thank you very much, Philomena.We cannot wait to see you again very soon!Warmest Greetings,Hotel Riu Plaza The Gresham DublinOnline Reputation Manager

10/10 Fantastiskt

Melanie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 6 nätter i mars 2024

10/10 Fantastiskt

Christopher James

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024