Hi, We are happy to know that you liked our services. Have a pleasant day ahead :) Regards, Barbara

Thanks for your kind and lovely words, Marie! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays too. Regards, Barbara

Thanks for the positive rating, James! Hope to welcome you again soon. Regards, Ivy

Thanks for the positive rating, Claire! Hope to welcome you again soon. Regards, Amelia.

Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Ivy

Hi, we are glad to see that you liked our services. Looking forward to hosting you soon. Regards, Amelia.

Hi, thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Noah

Hi, Raymond! Thanks for rating us. We will make more efforts to serve you even better next time. Have a great day ahead. Regards, Jane!

We truly regret the distress caused. We have highlighted this to our concerned team and be assured the corrective measures will be taken to resolve it appropriately. Regards, Jacob

Hi, William! Thanks for rating us. We will make more efforts to serve you even better next time. Have a great day ahead. Regards, Marie!

Sorry for the hassle you faced, We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Bella!

Sorry for the unpleasant experience you had with us, Billy! Thanks for notifying us and we will surely work towards better guest experience in the future. Regards, Jason

Hi, Alan! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Leo

We are sorry for the inconvenience, Daniel! We can understand that your stay did not meet your expectations. Do not worry we will strive hard to serve better. Do give us another opportunity and we will ensure that you experience the comfort and hospitality we are known for. Hope to welcome you soon. Regards, Alex

Something like this should not have happened, Graeme! We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues do not repeat. Regards, Jake

Sincere Apologies. We are disappointed to see that our guest is dissatisfied with our services, however, we would love to understand the reason behind the issue you have faced to enhance your experience with us. Hope to hear from you shortly :) Regards, Ammy.

Hi, Marisa! We are sorry for the unpleasant experience you had with us, at the same time we would like to thank you for sharing the feedback. We are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a pleasant one. Regards, Barbara

Thanks for the love. Your review made our day. We hope to amaze you consistently with our services. Regards, Ammy.

Thank you for the appreciation, We hope to give you a consistent service every time. Regards, Ammy.

Hi, We are glad to see that you liked our services. Keep this love coming :) Regards, Ammy.

Hi, Thanks for your amazing words of appreciation. Words like these drive us to work even harder. Have a wonderful day! Regards, Ammy.

Hi, Thank you so much for writing the review and rating us positively. We will make sure you have an amazing experience on your next stay. Regards, Ammy.

Much thanks to you for rating us positively, Delighted to know you loved our services. Have a nice day :) Regards, Ammy.

Thank you for your kind comments, The Esplanade Hotel offers a wonderful location with great views. Thank you for choosing The Esplanade Hotel.

Thank you for your kind comments, I will pass your comments to our friendly staff. Thanks for choosing The Esplanade Hotel.

Thank you for your review.

Thank you for leaving your kind comments, be rest assured for your future visit if you request a walk in shower I will gladly organize that for you. Thank you for choosing The Esplanade Hotel

Dear Susan Thank you kindly for your comments, I have made note about our smoking area causing smell in the main building. I have implemented control measures to stop this occurring again. I have looked at our dinner service and my apologies if you felt this, I would have gladly assisted you if you mentioned this concern during your stay. I hope you will see the changes implemented from your kind comments. Kind Regards

Thank you kindly for your comments. I look forward to your return visit.

We are delighted to hear your words of praise, We will ensure to provide consistent services for your future stays too. Have a pleasant day ahead. Regards, Barbara

We are happy to see you liked the stay, Lorraine! It will be great if you could spread the word among your circle. Have a pleasant day ahead. Regards, Barbara

Hi, Ian! It feels great to see that our guest had a nice stay. We will feel obliged if you give us a chance to serve again. Have an amazing day ahead. Regards, Barbara

Hi, We are happy to know that you liked our services. Have a pleasant day ahead :) Regards, Barbara

Thank you for your appreciation, We hope to give you consistent service every time. Regards, Barbara

Thanks for your kind and lovely words, Joseph! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays too. Regards, Barbara

Hi, Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Barbara

Thanks for your kind and lovely words, The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays too. Regards, Barbara

Hi, Kin! Sorry to hear about the unpleasant experience you had. Please be assured that it will not happen again in the future, as we are going to take corrective measures. Request you to treat this as an odd case and we hope this does not impact our opportunity to serve you again. Regards, Barbara

Thanks for rating us, Michael! Your review made our day. We hope to delight you with our services. Regards, Barbara

Hi, We are sorry to know that you are not fully satisfied with our services. Be assured, we will try our best to make sure your future visits are more comfortable and relaxing. Regards, Barbara

Thanks for your kind and lovely words, Donnie! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays too. Regards, Barbara

Hi, Andrew! Thanks for your amazing words of appreciation. Words like these drive us to work even harder. Have a wonderful day! Regards, Barbara

Hi, Jack! We are sorry to hear about the trouble. The feedback from our guests is the utmost importance to us. Thank you for taking out time and bringing this to our notice. We will work towards a great experience and personally ensure that all amenities work properly. Hope to serve you soon :) Regards, Barbara

Thank you for rating us with such awesome words, Joe! We will strive to keep up with your expectations every time. Regards, Barbara

Hi, Bryan! We are pleased to know you had an awesome stay with us. Your precious words of appreciation meant a lot to us, hope to serve even better soon. Regards, Barbara

Hi, Kevin! It feels great to see that our guest had a nice stay. We will feel obliged if you give us a chance to serve again. Have an amazing day ahead. Regards, Barbara

We are delighted to hear your words of praise, Vincent! We will ensure to provide consistent services for your future stays too. Have a pleasant day ahead. Regards, Barbara

Hi, Margaret! We are glad to see that you liked our services. Regards, Barbara

Hi, Cherry! We are happy to know that you liked our services. Have a pleasant day ahead :) Regards, Barbara