Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 528 av 1004 recensioner" "
10 - Fantastiskt
528
8 - Bra i betyg. 308 av 1004 recensioner" "
8 - Bra
308
6 - Okej i betyg. 100 av 1004 recensioner" "
6 - Okej
100
4 - Dåligt i betyg. 44 av 1004 recensioner" "
4 - Dåligt
44
2 - Väldigt dåligt i betyg. 24 av 1004 recensioner" "
2 - Väldigt dåligt
24
9,0/10
Renlighet
9,0/10
Personal och service
8,6/10
Bekvämligheter
8,4/10
Boendets skick och faciliteter
8,4/10
Hållbarhet
Recensioner
10/10 Fantastiskt
Yvonne, Santa Rosa
Reste med familjen
1 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location
Yvonne
Bodde här 1 natt i april 2024
Svar från Front desk 1 maj 2024
Good morning Yvonne, thank you for the review. Thank you for enjoying our location and leaving a review about it. We work hard to keep everything nice and convenient to our guests! Have a good day :)
8/10 Bra
Stephanie
Reste med sin partner
1 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close location to the Durango railroad, good location to walk to shops, and restaurants. The free breakfast and happy hour is such a bonus. They have a pool, hot tub, and laundry area.
Stephanie
Bodde här 2 nätter i april 2024
Svar från Front desk 1 maj 2024
Good morning Stephanie, thank you for the review. Our staff works hard to keep up with guest standards and keep our amenities clean for guests. If you need anything feel free to call. Have a good day!
8/10 Bra
Willy
29 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Willy
Bodde här 2 nätter i april 2024
Svar från Front desk 1 maj 2024
Good morning Willy, thank you for the rating. We appreciate you and would love to see you back at the hotel. If you have any questions feel free to reach out. Have a good day!
10/10 Fantastiskt
Gerardo
28 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff was real nice
Gerardo
Bodde här 1 natt i april 2024
Svar från Front desk 28 apr. 2024
Good morning Gerardo, thank you for the review! Reviews like this remind our staff they are keeping up with guest standards! Hopefully we see you again. Have a good day!
10/10 Fantastiskt
barb
Reste med sin partner
28 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
excellent happy hour, accommodating front desk, great breakfast, pool and hot tub were perfect
barb
Bodde här 1 natt i april 2024
Svar från Front desk 28 apr. 2024
Good morning Barb, thank you for the review! Reviews like this remind our staff they are doing a great job keeping up with guest standards! Hopefully we see you again. Have a good day!
10/10 Fantastiskt
Eric
Affärsresenär
23 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Indoor pool
Eric
Bodde här 1 natt i april 2024
Svar från Front desk 24 apr. 2024
Good morning Eric, We appreciate the review! We are glad you enjoyed our indoor pool and hot tub. Our team works hard to meet guest expectations! If you have any questions please feel free to reach out! Have a good day.
8/10 Bra
Thomas, McDonald
Reste med sin partner
21 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
like
Thomas
Bodde här 2 nätter i april 2024
Svar från Front desk 22 apr. 2024
Good morning Thomas thank you for the rating and review. We work hard to keep up with guest standards! If you have any questions please feel free to reach out! Have a good day.
10/10 Fantastiskt
Betty
Reste med familjen
21 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
So close to everything in Durango, wonderful staff, and beautiful hotel with yummy, hot breakfast. Only wish I'd had time to use the pool/jacuzzi! Draw back was all the construction going on around the hotel and in town. Should be even better once that's over and done with.
Betty
Bodde här 1 natt i april 2024
Svar från Front desk 21 apr. 2024
Good morning Betty, thank you for the review! Reviews like this remind our staff that they are doing the best they can keeping up with current and future guest standards. Our pool/jacuzzi will be undergoing reservations near the end of this year. Hopefully when we see you again you can have an even better experience with our pool/jacuzzi! We hope you have a wonderful day.
10/10 Fantastiskt
Alicia
21 apr. 2024
Gillade: Renlighet
Alicia
Bodde här 1 natt i april 2024
Svar från Front desk 22 apr. 2024
Good morning Alicia, thank you for the rating. Our staff work hard to keep up with our guests and their standards! If you have any questions please feel free to reach out! Have a good day!
10/10 Fantastiskt
Laura
17 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff kindly let me check in and park before the room was ready. I was very happy to have a small balcony. The breakfast was lovely. I enjoy being able to walk into downtown from this hotel.
Laura
Bodde här 1 natt i april 2024
Svar från Front desk 18 apr. 2024
Good morning thank you for the review. Reviews like this help our staff know they are doing a great job keeping up with all guests standards! We try to accommodate all our guests. We enjoyed having you and hope to see you again! Have a good day!
10/10 Fantastiskt
Eileen
Reste med familjen
14 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing hotel, excellent service, just the first floor doesn't have privacy, it is right there to the street. Little balcony with no any fence, you feel in the front garden with not protection
Easy to fix!!
Eileen
Bodde här 1 natt i april 2024
Svar från Front desk 15 apr. 2024
Good morning Eileen, thank you for the review! Reviews like this help staff know we are doing our best to meet guest expectations and what we can do to improve for future guests! If you have any questions feel free to call. Have a great day!
10/10 Fantastiskt
claudia
Reste med familjen
12 apr. 2024
Love this place! 3rd time here!
claudia
Bodde här 1 natt i april 2024
Svar från Best Western Management 13 apr. 2024
Thank you for taking the time to leave a review! We are glad to hear you continue to enjoy our hotel! We hope to see you again soon!
10/10 Fantastiskt
Leisha
Reste med familjen
11 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This property had wonderful personnel and amenities! We greatly enjoyed our stay!
Leisha
Bodde här 4 nätter i april 2024
Svar från Front desk 11 apr. 2024
Good morning Leisha! Thank you for the review. Reviews like this let us know our staff is doing great at upholding current and future guest standards! If you have any questions please feel free to call! Have a great day.
10/10 Fantastiskt
Brian
Reste med familjen
20 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Breakfast was great! Happy Hour was nice to have!
Brian
Bodde här 4 nätter i mars 2024
Svar från Front desk 20 mars 2024
Good morning Brian, thank you for the review. We hope you consider staying with us again the the future. Please feel free to contact us if you have any question. Have a great day!
10/10 Fantastiskt
Amy
Reste med sin partner
7 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved it! Super clean, quiet, comfy beds, pillows. Great room, pool, hot tub. Staff was friendly, offered great service! Happy hour, buffet beakfast, in historic downtown so walking to shop or eat was really nice. Excellent stay!
Amy
Bodde här 2 nätter i mars 2024
Svar från Best Western Management 7 mars 2024
Thank you for leaving a review! We appreciate your feedback and hope you come to see us again soon!
10/10 Fantastiskt
Karina
Reste i grupp, Reste med familjen, Reste med sin partner
26 feb. 2024
Property is fine, its the construction by the building, makes it difficult to walk to downtown
Karina
Bodde här 2 nätter i februari 2024
Svar från Front desk 26 feb. 2024
Good morning Karina, thank you for the review! With this information we will continue to work harder to satisfy our current and future guests! We hope the construction finishes soon and hopefully we see you again. Have a good day!
4/10 Dåligt
Kristy
Reste med sin partner
19 feb. 2024
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Parking lot was a mess. If you are a light sleeper skip thos one. Also make sure not to forget anything in your room the staff will steal it.
Kristy
Bodde här 1 natt i februari 2024
Svar från Front desk 25 feb. 2024
Thank you for the review Kristy, On behalf of our entire team I would like to apologize for your experience at our hotel. I can assure you our staff members do not steal guests items that were left behind. The circumstances were a little different in your case as our housekeeping staff went to lunch before informing the front desk that they recovered your jacket from your room. It was returned in an untimely manner which we do sincerely apologize for. We are working more closely with our housekeeping staff to ensure this never happens again.
6/10 Okej
Toni
Affärsresenär, Reste med familjen
3 feb. 2024
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
It was ok I'm thankful that the receptionist ended up somehow forgoing the incidental charge but it wasn't without her taking forever to give us my room at 6 in the morning after I repeatedly told her I made the reservation on Expedia. I told her over and over that it was for the previous day not for Friday but she some how couldn't find it and eventually found it after having me wait for 20 minutes after It was a long day and if it wasn't necessary, if she could have not charged me for incidentals ine first place why even mention it?? I don't want to use the "R" word, but......anyways nice clean place the view of that mountain for someone from the city like me was glorious !
Toni
Bodde här 1 natt i februari 2024
Svar från Best Western Management 3 feb. 2024
I am sorry to hear that your check in experience was not as expected. It is our hotel policy for all reservations paid through third parties to take an incidental card on file without any holdings. In this instance your reservation had not been added to our system automatically so our desk agent had to manually enter it. This includes your information as well as Expedia's information and an incidental card. Without this information our system will not allow a person to be checked in.
8/10 Bra
Gina
24 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was extremely helpful
Gina
Bodde här 2 nätter i december 2023
Svar från Front desk 24 jan. 2024
Thank you Gina for the good review. We hope we exceeded your expectations. Please let us know anything we need to improve on for future stays! Have a great day.
10/10 Fantastiskt
Christina
19 jan. 2024
Christina
Bodde här 1 natt i januari 2024
Svar från Front desk 21 jan. 2024
Christina, thank you for your rating! It helps us improve our stays for future and current guests! If you have any questions or concerns please feel free to reach out. Have a good day.
10/10 Fantastiskt
William
Reste med sin partner
19 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
William
Bodde här 3 nätter i januari 2024
Svar från Best Western Management 20 jan. 2024
Thank you for taking the time to leave a review! We hope to see you again soon!
10/10 Fantastiskt
Brad
12 jan. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Brad
Bodde här 1 natt i januari 2024
Svar från Front desk 14 jan. 2024
Thank you for staying with us ! We appreciate your feedback it helps insure every guest including yourself has a wonderful stay!
10/10 Fantastiskt
Chloe
7 jan. 2024
Chloe
Bodde här 2 nätter i december 2023
Svar från Best Western Management 27 jan. 2024
Thanks for taking the time to leave a review!
8/10 Bra
Candice
3 jan. 2024
Candice
Bodde här 2 nätter i december 2023
Svar från Front desk 23 jan. 2024
Good morning Candice! Thank you for your review. Help us improve stays by telling us what we did good or what we can do better for any future stays! Have a good day hope we see you again!
4/10 Dåligt
Denise
Reste med familjen
1 jan. 2024
Gillade: Renlighet
Gillade inte: Personal och service och rummets bekvämlighet
Denise
Bodde här 2 nätter i december 2023
Svar från Front desk 7 jan. 2024
Good morning, thank you for your feedback we find it important to help improve current and future stays! We sincerely apologize that your stay wasn't up to your satisfaction. With this review we can do our best to help any future stays you have with us!
10/10 Fantastiskt
Marcelo
Reste med sin partner
29 dec. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great service at the reception desk, unfortunately I don’t remember her name.
Marcelo
Bodde här 1 natt i december 2023
Svar från Best Western Management 1 jan. 2024
Thank you for taking the time to leave a review! We hope to see you again on your next Durango adventure!
10/10 Fantastiskt
Roxanne, Albuquerque
Reste med familj och småbarn
28 dec. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
💜
Roxanne
Bodde här 1 natt i december 2023
Svar från Front desk 7 jan. 2024
Good morning, thank you for the view! Your feed back helps improve current and future stays. We look forward to seeing you again with the same excellent service as your past stay!
10/10 Fantastiskt
Billie
Reste med familjen
27 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Best Stay Ever Anywhere!
What a great stay in Durango. I would definitely stay in this hotel again. The staff is so professional and enjoy having you there. They are awesome with kids.
Billie
Bodde här 3 nätter i december 2023
Svar från Best Western Management 28 dec. 2023
We are so happy to hear you enjoyed your stay with us, and hope to see you and your kiddos again on your next travels!
10/10 Fantastiskt
Harry
27 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Harry
Bodde här 2 nätter i december 2023
Svar från Best Western Management 28 dec. 2023
We appreciate your perfect review!
10/10 Fantastiskt
Earl
Reste med familjen
24 dec. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Earl
Bodde här 1 natt i december 2023
Svar från Best Western Management 28 dec. 2023
Thank you for the perfect review!
10/10 Fantastiskt
Donna
Reste med familjen
23 dec. 2023
Gillade: Bekvämligheter
Staff were very accommodating, happy to help with any request. Parking was limited but not terrible.
Donna
Bodde här 3 nätter i december 2023
Svar från Best Western Management 28 dec. 2023
We are happy to hear our staff exceeded your expectations!
10/10 Fantastiskt
Brent
22 dec. 2023
Staff and guests were nice. Good breakfast.
Quiet for the most part
Brent
Bodde här 5 nätter i december 2023
Svar från Best Western Management 28 dec. 2023
Thank you for your feedback!
10/10 Fantastiskt
Sophie
Reste med familjen
19 dec. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Sophie
Svar från Front desk 5 feb. 2024
Good morning Sophie, Thank you for the review! Reviews like this help us continue making every stay excellent for any future and current guest stays! Please feel free to contact us if you have any questions! Have a great day.
8/10 Bra
Cory
19 dec. 2023
Cory
Bodde här 1 natt i december 2023
Svar från Best Western Management 20 dec. 2023
Thank you for taking the time to leave a review! We hope to see you again soon!
10/10 Fantastiskt
Maria
18 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very nice next time I’ll get an indoor hotel room
Maria
Bodde här 3 nätter i december 2023
Svar från Best Western Management 20 dec. 2023
Thank you for taking the time to leave a review! We hope to see you again soon in an inside room!
8/10 Bra
Mary
Reste med familjen
18 dec. 2023
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Polar Express get away
The stuff was very friendly have nothing bad to say about that for sure. However, the rooms could use a more TLC. The bathroom sink was clogged would fill up to the rim once the water was turn on and the carpets were very dirty.
Mary
Bodde här 2 nätter i december 2023
Svar från Best Western Management 20 dec. 2023
Thank you for taking the time to leave a review! We appreciate your notes and will pass them along to our department heads for review. We hope to see you again soon!
10/10 Fantastiskt
Nathan
18 dec. 2023
Nathan
Bodde här 1 natt i december 2023
Svar från Best Western Management 20 dec. 2023
Thank you for taking the time to leave a review! We hope to see you again soon!
8/10 Bra
jeannine
17 dec. 2023
Gillade: Boendets skick och faciliteter
jeannine
Bodde här 1 natt i december 2023
Svar från Best Western Management 20 dec. 2023
Thank you for taking the time to leave a review! We hope to see you again soon!
8/10 Bra
Michelle
Reste med familjen
17 dec. 2023
Gillade: Renlighet och personal och service
Charming and Nice
It’s definitely an older hotel, but that’s part of its charm. It is well taken care of, clean, and staff is very friendly. Bed wasn’t super comfortable but it’s always hard to sleep somewhere other than your own bed. I would stay here again. I would recommend.
Michelle
Bodde här 1 natt i december 2023
Svar från Best Western Management 20 dec. 2023
Thank you for taking the time to leave a review! We appreciate your notes and will pass them along to our department heads for review. We hope to see you again soon!
10/10 Fantastiskt
Olivia
Reste med familjen
15 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great customer service
Claire at the front desk was amazing and made our check experience great, which set the tone for stay. Thanks!
Olivia
Bodde här 1 natt i december 2023
Svar från Best Western Management 15 dec. 2023
We appreciate your feedback about our staff member!
10/10 Fantastiskt
Octavio H
Reste med familjen
14 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Octavio H
Bodde här 1 natt i december 2023
Svar från Best Western Management 15 dec. 2023
Thank you for the great review!
8/10 Bra
Harley
13 dec. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Best Western Durango
Room was basic but relatively comfortable and was in a great location, very walkable to downtown Durango.
However our room had a balcony that overlooked the train yard, and an outdoor entrance, and had a connecting room, and was very loud at night and in the morning. We also couldn’t get very hot water in the morning for a shower.
Harley
Bodde här 2 nätter i december 2023
Svar från Best Western Management 14 dec. 2023
We appreciate your feedback!
6/10 Okej
Dana L, Bozeman
11 dec. 2023
Dana L
Bodde här 1 natt i december 2023
Svar från Best Western Management 1 jan. 2024
Thank you for taking the time to leave a review! We hope to see you again on your next Durango adventure!
10/10 Fantastiskt
Nadya
Reste med familjen
11 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great location in the walking distance to Main Street with lots of shopping and eating options. Cross the street Polar Express train station. Clean and comfortable hotel. Great staff and good free breakfast. The only I would give 4 stars for parking. We came for the weekend Polar Express and hotel was busy, it was little hard to find parking spot. But overall price and accommodation and location is worth it.
Nadya
Bodde här 2 nätter i december 2023
Svar från Best Western Management 14 dec. 2023
We appreciate you taking the time to leave a review for us! We are glad to hear you had a comfortable stay with us and that our location was convenient for you to ride the polar express.
10/10 Fantastiskt
Amanda
Reste med familj och småbarn
11 dec. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Most comfortable beds, and the one of best continental breakfasts wr have ever had.
Amanda
Bodde här 2 nätter i december 2023
Svar från Best Western Management 14 dec. 2023
Thank you for leaving a review! We are happy to hear you enjoyed our beds and our breakfast!
10/10 Fantastiskt
Arthur
Reste med familjen
10 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Awesome family stay!
Loved the complimentary adult beverages for happy hour. The pool was very nice and well kept. Jacuzzi was perfect. The atmosphere was nice and the breakfast was delicious. You can tell they really want to please their guests. We arrived early and we're able to check in 2 hrs prior to check in time which was nice for us. The rooms are everything you need to a great stays. Beds were comfortable and the pillows were awesome. Overall we had a great stay and look forward to going back next time! The reason for visiting was The Polar Express and the train station was 2 minutes walking distance which made it all so much more convenient for us!
Arthur
Bodde här 1 natt i december 2023
Svar från Best Western Management 11 dec. 2023
Thank you for taking the time to leave a review! We appreciate your feedback and will pass along your notes to the appropriate department heads! We hope to see you on your next Durango adventure
10/10 Fantastiskt
Jeanette
Reste med familjen
10 dec. 2023
Liked the location and the layout of the motel
Jeanette
Bodde här 3 nätter i december 2023
Svar från Best Western Management 11 dec. 2023
Thank you for taking the time to leave a review! We appreciate your feedback and will pass along your notes to the appropriate department heads! We hope to see you on your next Durango adventure
10/10 Fantastiskt
Verifierad resenär
Reste med familjen
10 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Verifierad resenär
Bodde här 2 nätter i december 2023
Svar från Best Western Management 11 dec. 2023
Thank you for taking the time to leave a review! We appreciate your feedback! We hope to see you again on your next Durango Adventure!
10/10 Fantastiskt
Karla
Reste med familj och småbarn
10 dec. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice, clean and employee’s were very efficient, helpful and friendly!
Karla
Bodde här 1 natt i december 2023
Svar från Best Western Management 11 dec. 2023
Thank you for taking the time to leave a review! We appreciate your feedback and will pass along your notes to the appropriate department heads! We hope to see you on your next Durango adventure
8/10 Bra
Leah, Grand Junction
10 dec. 2023
Leah
Bodde här 1 natt i december 2023
Svar från Best Western Management 1 jan. 2024
Thank you for taking the time to leave a review! We hope to see you again on your next Durango adventure!