Hotell i Earth City

“Staff were grouchy whole time. Multiple times a day I had to get my room key re-set because it kept not working. Two people walked into our room so they double booked our room. Lied to us about early check in times, 3 times. Said we can do late check out and then changed our key door locks again. Again, multiple times had to reset room keys. Not one apology from staff. Also noticed they had a customer complaint on speaker phone at the front desk with others standing around and they ask them for...

“Second time I stayed here, both times were great. Everyone in the staff is extremely friendly, especially Greg, who always shine brighter than the sun. The room was very clean and good size.”

“Their complimentary dinner, drinks, and breakfast are fantastic. The staff helping with the food and drinks were especially helpful and friendly!!!”

“Bra rum, bra shuttle och bekvämt”

“Overall the staff was great. We did ask some staff we saw for towels since the pool area had none. The EVS asked a staff member we could not see who mumbled something we could not hear, she replied to them “she’s standing right there” to which I heard from unseen person a very loud annoyed sigh. That was the only rude person. The ladies at the counter were great as well as the man who maintained the breakfast.”

“Staff was amazing. Everyone I encountered was super nice. It's not a 5 star type hotel, but its more than worth the price. I've stayed at every similarly priced hotel in the area, and this one is far far better, in every way, than any of the others. Will definitely stay here again if I'm in the area.”

“Clean room and nice bedding and towels. Bigger refrigerator with a freezer and produce tray. Air conditioning and shower water temperature was inconsistent in maintaining temperature. Nice outside pool and easy parking. Close to shopping and restaurants.”

“Well we picked this hotel because of the free shuttle to airport but I didn’t realize you had to pay to park at hotel while u were gone. So that was an extra $50 —which they over charged me. One couple told me they got charged $30 to park. (They left when we did and got back when we did). So they refunded us $10 when I asked them about it. Also if you want shuttle service keep in mind they only take u to airport every 40 mins! Didn’t get to eat breakfast bc it wasn’t out when we left but they...

“Great!”

“The staff was very courteous,the amenities were great”

“No body wash in shower, shower head mostly plugged so water did not flow smoothly, air conditioning control panel did not work, ha to manually change settings at unit. Breakfast was very good.”

“Property security is good and the food across all the restaurants was decent. If you go, the 99 Hops House has great deals on drinks. Our stay across three rooms was mediocre at best. The beds were just okay. In one room, the bathroom wasn't clean and literally had Zyn pouches stuck to the shower ceiling. Service was entirely dependent on the day. Day one was great, but the next two days we had a very unhelpful woman at the front desk who made it a hassle just to fix our deactivated room...

“It was more quiet than I expected. It's not a huge property, but was easy to find and close to the three locatins I had to get to.”

“.”

“Clean and quiet”